Ford Mustang Complaints

211 consumer complaints on file.

#11587782May 9, 2024
UNKNOWN OR OTHER
Ongoing issues with rough idle. Threw a couple generic lean codes (p0171 and p0174) that did not stay. Stored code p061a:00-28. On my third dealer. Vehicle randomly shut off at stop sign with no codes thrown whatsoever. Tech believes the issue is the throttlebody. Ford Corp says it passes their tests and will not warranty the replacement. Ford Corp Basically said I have to wait till total part failure. Shutting off in traffic is obviously dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586633May 2, 2024
VISIBILITY
The contact owns a 2021 Ford Mustang. The contact stated that while the vehicle was parked while closing the convertible top, the driver’s side rear window failed to close. No warning light was illuminated. The contact stated that the failure had occurred to the rear passenger’s side window when the vehicle was first purchased and was repaired under warranty. The vehicle was taken to the dealer where it was diagnosed with a defective driver’s side rear window power motor. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583644April 17, 2024
ENGINE
Vehicle Purchased June 2023 at 1100 miles noticed a loud ticking noise , brought to dealer. Had to do repairs at top part of engine for timing chain guides not lubed correctly. brought back 1000 miles after due to a ticking noise ( ford says typewriter tick normal after oil change ) Vehicle has 2,477 miles on it with a very loud ticking noise and ford says no fix " NORMAL " been to two dealers and changed oil 3 times and each time gets louder. For a 50k plus vehicle this is unacceptable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580432April 1, 2024
STRUCTURE
The contact owns a 2022 Ford Mustang. The contact stated that the convertible top required excessive force to be opened or closed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579978March 28, 2024
ELECTRICAL SYSTEM:HORN
The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the horn was pressed however it was not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the clock spring was missing. The vehicle was not repaired due to a parts shortage. The manufacturer was notified of the failure, confirmed the shortage, and referred the contact to the NHTSA hotline for assistance. The failure mileage was 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579880March 28, 2024
ELECTRICAL SYSTEM
The contact owns a 2024 Ford Mustang. The contact stated that when the vehicle was started, the contact had to make several attempts before the vehicle started. The contact stated that while driving at 40 MPH, the engine was independently seized. The contact stated that several unknown warning lights were displayed. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The failure reoccurred and was persistent. The control panel display was inoperable and without power at times. The contact stated that water had entered the interior of the vehicle which had caused electrical issues. In addition, the contact stated that when the vehicle was in reverse mode, the engine independently seized, however, the vehicle independently rolled backward. The vehicle was taken back to the dealer again, however the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and the contact was offered to trade in the vehicle at a depreciated value. The failure mileage was approximately 60.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579652March 27, 2024
SERVICE BRAKES
The contact owns a 2023 Ford Mustang. The contact stated that while driving approximately 45 MPH and making a left turn the collision avoidance system erroneously light activated although no other vehicles or structures were nearby and the braking system suddenly malfunctioned causing the brake pedal to extend to the floor while pressed causing the driver lost control of the vehicle and crashed into a wall barrier. During the crash, no injuries were reported. A police report was taken at the scene and the vehicle was eventually towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V727000(Electrical System). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 14,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11578073March 18, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM, VISIBILITY:GLASS, SIDE/REAR
The Mustang window is supposed to retract approximately 1/2" when the door is opened or shut. My vehicle does this BUT the window will not return to the fully closed position when the door is shut. This is a safety Hazzard as the window tries to fully close but then goes down a 1/2" and returns to fully closed repeatedly while I am driving; this leads to driver distraction on the road, a very hazardous situation. It also leaves the vehicle vulnerable to theft as with the window 1/2" down it is very easy for a thief to stick in a wire and activate the automatic door unlocks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576708March 11, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On December 9, 2023, I was driving my 2022 Ford Mustang on Interstate 70 (westbound) and received the following notifications: "Pre-collision assist not available" and "Powertrain Malfunction/Reduced Power." This resulted in an inability for the car to rev above 4000 RPM which was problematic for driving on an interstate in the mountain. Additionally, driver assists were disabled. The message cleared after the car was turned off for ~ 2 hours, but the pre-collision assist intermittently incorrectly identified objects prompting braking when ACC was activated. However, about a week later, the car suffered a cracked windshield prompting replacement on 12/29/23. Following replacement, the car gave a message saying, "Front Camera Malfunction. Service Required." Despite recalibration attempts at both Safelite AutoGlass and my local Ford dealership, the camera has remained dysfunctional. Similarly, apart from the initial "Front Camera Malfunction" message upon starting the car, there is no indication that Pre-collision, adaptive cruise control, and automatic emergency braking are disabled for the duration of the drive. On 2/23/24, I received a call from Safelite stating that the "manufacturer of the windshield had issued a precautionary recall where it looks like the camera bracket can possibly detach and cause some issues with the advanced safety systems." Upon returning their call, it was confirmed that my vehicle, 2022 Ford Mustang, was affected by the precautionary recall. Therefore, I was scheduled to take my car in for a new part and told that I could seek reimbursement from Ford. However, upon further discussion with my Ford dealership and Ford Motor Company Customer Service team, I was told that they were unaware of a recall. Similarly, when further information was requested from Safelite, I was told that "we are not allowed to give out that information." As of this submission, the advanced safety systems remain inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571207February 10, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
While driving, my digital gauge cluster screen will completely go to black, and then it will fade out. This is during normal operation. The gauge cluster does not do any restart animations, so it is as if the screen loses power for a few seconds, or something causes it to stop being displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570898February 8, 2024
BACK OVER PREVENTION
The contact owns a 2022 Ford Mustang. The contact stated while driving 5 MPH, the rearview camera engaged while the vehicle was driving forward. There was no warning light illuminated. The contact stated that the failure recurred several times while driving. The dealer was notified of the failure and informed the contact that it was a common failure. The dealer referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568389January 29, 2024
STEERING
It was raining and on a bumpy road when I was in second or 3rd gear when it started to lose control a little. It slid a little, when I held the wheel straight it was still going left to right by itself,after I got control of the wheel. The steering wheel was straight but it was still going from side to side. It felt like it trying to wreck me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563291January 3, 2024
TIRES
LOW TIRE WARNING CAME ON. WENT TO TIRE SHOP. THEY REMOVED THE TIRE & SAID IT COULD NOT BE REPAIRED. WHILE THE TIRE WAS OFF THE RIM, HE SAID WE NEED TO TAKE PICTURES. THE SIDEWALL WAS CRACKING FROM THE INSIDE OUT. HE SAID THERE WAS NO DAMAGE ON THE OUTSIDE OF THE TIRE. PIRELLI TIRES P235/55R17 I HAVE THE PICTURES, BUT YOU WEBSITE WILL NOT ALLOW ME TO UPLOAD THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562651December 29, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
Cars passener side front and the back floor was flooded with water after heavy rain. Window was not left open as the seats are completly Dry . There seems to be a sound of a puddle coming from the right side of the car as well whenever it rains. I poured water on top of the car to find a visual leak but didnt see water leaking inside .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562616December 29, 2023
ELECTRICAL SYSTEM, AIR BAGS, SERVICE BRAKES
The contact owned a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer had not been contacted. The contact stated that while driving approximately 20 MPH and attempting to apply the brake pedal however the vehicle failed to stop causing them to crash into a nearby apartment building. The air bags did not deploy. The vehicle was towed to their insurance. There were no warning lights illuminated. A police report was filed. The vehicle was totaled. There were no injuries There was damage to the property. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000. Parts distribution disconnect.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11562605December 29, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On Nov 22nd, I met with an accident. I have a safety recall notice from Ford. NHTSA Recall number is 23V727. Because of this, the brakes were faulty leading to the accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11561830December 26, 2023
STRUCTURE:BODY
The contact owns a 2024 Ford Mustang. The contact stated while driving at various speeds, gravel, rocks, and debris became trapped in the square holes in the inner wheel well. The contact noticed that the wheel well liner and under carriage were corroded. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561274December 21, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Check engine light keeps coming on even after dealer says it is fixed. Keeps throwing codes evaporative emission system problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560474December 16, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
While attempting to accelerate at an intersection, the vehicle lurched forward. The gas peddle stopped working completely, leaving my vehicle stranded in the middle of the intersection with traffic coming from both directions. The engine was not revving when the gas peddle was being pushed. After repeatedly slamming on the gas peddle, the vehicle quickly accelerated forward, fishtailed, and sent me into oncoming traffic, very narrowly avoiding an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560109December 14, 2023
UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD, VISIBILITY:GLASS, SIDE/REAR
The back windshield shattered one cold morning. The car hasn't moved or turned on in over a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang