Ford Freestar Complaints

2,533 consumer complaints on file.

#10379628January 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR TRANSMISSION PROBLEM - CAR JUST STALLED ON ME WHILE DRIVING AT A VERY BUSY TIME PULLING INTO A DRIVEWAY UP HILL. IN ADDITION, ANY TIME I TRIED TO PUT IT IN A GEAR IT WOULD ROLL BACK. I ALMOST HIT THE CARS/PEOPLE BEHIND ME. PLUS, I WAS BLOCKING THE MIDDLE OF THE INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379499January 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
DROVE ABOUT AN HOUR AND THEN THE TRANSMISSION FELT LIKE IT WAS SLIPPING A BIT AROUND 65/70. HAD NEVER FELT IT BEFORE. CALLED MECHANIC WHEN WE GOT HOME WHO SAID BRING IT IN 2 DAYS LATER. WITHIN THAT TWO DAYS, THE TRANSMISSION COMPLETELY LET GO AND WE HAD TO HAVE IT TOWED TO MECHANIC. HE SAID HE FOUND WATER IN THE PAN. ENDED UP REPLACING TRANSMISSION WITH A REBUILT. GOT CAR BACK. WITHIN A WEEK THE CONVERTER LET GO AND HE SAID IT WENT THROUGH TRANSMISSION AND HE FOUND METAL SHAVINGS IN PAN. HAD TO DROP TRANSMISSION AGAIN AND REPAIR. (HOPE THIS ALL MAKES SENSE, I BELIEVE THIS IS WHAT HE DESCRIBED TO ME BUT IF NOT, I CAN GET A BETTER EXPLANATION FROM THE MECHANIC). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380266January 27, 2011
POWER TRAIN
TRAVELING ON BUSY 2-LANE HIGHWAY AT NIGHT..APPROX 50 MILES AN HOUR..SUDDENLY CAR REVVED UP AND WENT INTO NEUTRAL..ENGINE RUNNING FINE. TRANSMISSION WOULD NOT SHIFT INTO ANY GEAR. THERE WERE CARS EVERYWHERE..DARK HIGHWAY..NO STREET LIGHTS. THIS COULD HAVE BEEN A VERY SERIOUS SITUATION. LUCKILY, I WAS ABLE TO COAST TO A PULL OFF POINT WITHOUT ANY INJURIES. THERE WAS NO WARNING OF ANY KIND THAT THIS WAS GOING TO HAPPEN...NO WARNING LIGHTS, NO TRANSMISSION SHIFTS OR SLIPPAGE, NO SMOKE, NO SMELL. SINCE THIS OCCURRED OUT-OF-TOWN--VEHICLE HAD TO BE TOWED OVER 100 MILES. QUOTED COST OF REPAIR AT LOCAL FORD DEALER--$3,000. NEEDLESS TO SAY, IT HAS BEEN SITTING SINCE THIS HAPPENED BECAUSE I DO NOT HAVE FUNDS TO GET IT REPAIRED.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378734January 26, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 45 MPH THE VEHICLE BEGAN TO HESITATE AS IF WERE RUNNING OUT OF GASOLINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC FOR THE FAILURE. THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE BEGAN ON JANUARY 25, 2011. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379223January 26, 2011
POWER TRAIN
WHILE DRIVING THE 2005 FREESTAR THE VEHICLES ENGINE STARTED TO REV AND QUICKLY BEGAN LOSING SPEED. I MANAGED TO GET THE VAN OFF THE ROAD BEFORE COMING TO A COMPLETE STOP AVOIDING A NEAR REAR END CRASH. THE VEHICLES WOULD NOT MOVE IN ANY GEAR AND WAS TOWED TO A FORD DEALERSHIP. WAS TOLD THAT THE OUTPUT SHAFT OF THE TORQUE CONVERTOR WAS STRIPPED AND CHARGED $1730.47 FOR THE REPLACEMENT OF THE TORQUE CONVERTOR. WAS TOLD BY THE DEALERSHIP THAT THIS WAS NOT A UNCOMMON FAILURE FOR THIS VEHICLE. THIS FAILURE COULD HAVE EASILY RESULTED IN A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379240January 26, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 FORD FREESTAR. ON WEDNESDAY, JAN. 26,2011, I TRY TO MOVE MY VAN IN MY GARAGE, FOUND THE ENGINE STARTED NORMALLY, BUT THE VAN CANNOT MOVE.. THE GEAR LOOKED NOT FUNCTIONAL AT ALL. THE VAN WOULD NOT MOVE FORWARD AS WELL. I HAD MY MECHANIC TO TAKE A LOOK, AND HE INFORMED ME THAT THE TRANSMISSION WENT ON OUR VAN. HE SUGGESTED THAT WE HAVE IT TOWED TO THE FORD DEALERSHIP WHERE WE PURCHASED IT. SO, THIS IS WHAT WE PLAN TO DO. THE VAN ONLY HAS AROUND 83, 000 MILES ON IT!! I UNDERSTAND, AFTER DOING LOTS OF RESEARCH, THAT THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL, AND I AM INFURIATED THAT WE WILL HAVE TO COVER THE EXPENSE ASSOCIATED WITH THE REPAIRS! UNACCEPTABLE! SHAME ON FORD! I WILL NEVER PURCHASE ANOTHER FORD VEHICLE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378577January 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS ACCELERATING AT 30 MPH WHEN THE TRANSMISSION FAILED WITHOUT WARNING AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE CONTACT WAS ABLE TO PUSH THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND THE MECHANIC STATED THAT THE FAILURE WAS NOT FROM THE TIMING CHAIN BUT HE WAS UNABLE TO DETERMINE THE EXACT CAUSE OF FAILURE BECAUSE HE WAS UNABLE TO TAKE APART THE ENTIRE TRANSMISSION. THE TRANSMISSION WAS REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379180January 25, 2011
UNKNOWN OR OTHER
WHILE DRIVING AT 35 MPH ON A 4 LANE ROAD VEHICLE SUDDENLY LOST ABILITY TO ACCELERATE VEHICLE GAVE NO WARNING JUST STOPPED ACCELERATION. WAS ABLE TO COAST OFF ROADWAY INTO PARKING LOT. MECHANIC STATED THE TORQUE CONVERTER WAS THE CAUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378241January 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
AT HIGHWAY SPEED DRIVE TO TIRES WAS LOST. TORQUE CONVERTER MOTH VANES AND SPINDLE WERE DESTROYED UPON REMOVAL AND INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378245January 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
ON DECEMBER 23, WE WERE DRIVING OUR 2004 FORD FREESTAR LIMITED, AND WHILE MAKING A LEFT HAND TURN ACROSS TRAFFIC, THE VEHICLE SIMPLY FELL OUT OF GEAR, AND THE RPMS INCREASED, THUS CAUSING THE VAN TO COAST TO A STOP. LUCKILY THE VAN WAS NOT IN A COLLISION DURING THE INCIDENT. AFTER BEING DIAGNOSED BY THE MECHANIC, IT WAS DETERMINED THAT THE SPLINES TO THE OUTPUT SHAFT (FEMALE SIDE) OF THE TORQUE CONVERTER WERE STRIPPED, THUS NOT DRIVING THE TRANSMISSION PUMP DUE TO LACK OF PRESSURE. AS THIS IS A KNOWN ISSUE, IT APPEARS THAT THE INITIAL MANUFACTURER OF THE PART HAD A METALLURGY FLAW AND THIS ISSUE SHOULD BE CORRECTED. THE REPAIRS TO THE VEHICLE WERE $2300 AND NOT COVERED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377991January 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE AND I OWN A 2005 FORD FREESTAR (78,000 MILES). THIS MORNING (1/20/2011) ON HER WAY TO WORK THE CAR LOST POWER WITHOUT WARNING. WHAT SHE EXPLAINED TO ME OVER THE PHONE I SUSPECTED IT WAS A PROBLEM WITH THE TRANSMISSION. WE HAD IT TOWED TO THE LOCAL FORD DEALERSHIP IN VERNON, CT. MECHANIC INSPECTED THE VEHICLE AND SAID THE 'TORQUE CONVERTER' WAS SHOT AND WOULD COST $1,700 TO REPLACE. THE OTHER OPTION WOULD TO REPLACE THE ENTIRE TRANSMISSION AT A CHARGE OF $3,700. I EXPLAINED TO HIM THAT WHILE DOING RESEARCH ABOUT THAT THIS SEEMED TO BE A COMMON ISSUE WITH THIS SPECIFIC MODEL YEAR. MECHANIC CLAIMING THAT THIS WAS THE 1ST FREESTAR HE HAS EVEN HAD WITH THIS SPECIFIC ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378037January 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS DRIVING HOME FROM SCHOOL WITH MY HUSBAND AND SON. APPROXIMATE SPEED WAS 40 MPH WHILE PRESSING GAS SLIGHTLY TO GO UP SMALL INCLINE MOTOR REVVED AS IF IT WAS IN NEUTRAL. VAN HAD NO POWER TO MOVE, NOT EVEN REVERSE. HAD TO HAD TOWED. MECHANIC STATES PUMP IN TRANSMISSION IS OUT AND TRANSMISSION IS COMPLETELY GONE. THERE WAS NO WARNING OR ANYTHING. IT WAS 12 DEGREES OUTSIDE WHEN WE WERE STRANDED. AFTER READING OTHER COMPLAINTS MY STORY SOUNDS THE SAME AS EVERYONE ELSE'S. THE COSTS NOT COUNTING LABOR TO FIX WILL BE APPROXIMATELY $2500.00. ALMOST EQUAL TO WHAT WE OWE. VERY FRUSTRATED WITH FORD- THIS NEEDS TO BE LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377918January 19, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT WHILE ACCELERATING FROM A TRAFFIC STOP, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL MOMENTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE YET THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS MOISTURE BEING IN THE COMPUTER SYSTEM. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377927January 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR SEL. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED HE ATTEMPTED TO SHIFT INTO REVERSE BUT THE GEAR SHIFTER WOULD NOT RESPOND. HE WAS UNABLE TO SHIFT FROM PARK AND THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE INDEPENDENT MECHANIC REPLACED THE TORQUE CONVERTER LOW STALL, PERFORMED A MASTER OVERHAUL, AND REPLACED THE FILTER, PUMP SHAFT, OVER DRIVE BAND, MANUAL LEVER POSITION SENSOR, TRANSMISSION FLUID, AND THE OIL PUMP. THE FAILURE DID NOT PERSIST. THE FAILURE AND CURRENT MILEAGE WAS 66,309. UPDATED 02/23/11*LJ UPDATED 12/06/2011 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377011January 18, 2011
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS 2006 FORD FREESTAR. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING WHICH INDICATED THAT THE FAILURE WAS WITHIN THE STEERING COLUMN CLOCK SPRING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,098 AND THE CURRENT MILEAGE WAS 65,168.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376888January 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD FREESTAR 2004- GOING DOWN HWY, ENGINE SUDDENLY REVVED LOUDLY THEN WE HAD NO GEARS WHATSO EVER. THE ENGINE WAS RUNNING FINE BUT COULDN'T PROPEL THE VEHICLE. MECHANIC TOLD US THIS IS A RECURRING PROBLEM WITH THIS MAKE/MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376967January 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING WEST ON KIMBERLY RD IN DAVENPORT,IA. IN OUR 2005 FORD FREESTAR. ON 1/17/2011 APPROXIMATELY AT 1230PM. AT THE INTERSECTION OF DIVISION ST AND KIMBERLY THE STOP LIGHT WAS RED AND THERE WERE THREE CARS IN FRONT OF ME. WHEN THE LIGHT TURNED GREEN, MY FREESTAR WOULDN'T MOVE. IT HAS ONLY A LITTLE OVER 117,000 MILES ON IT, AND DIDN'T GIVE ANY WARNING OF GOING OUT. AFTER REVIEWING EDMUNDS.COM FOR FORD FREESTAR TRANSMISSION PROBLEMS, I SEE THIS IS A COMMON OCCURRENCE AND I WAS LUCKIER THAN MOST. THE WORSE PART OF THIS WAS WHEN THE TRANSMISSION WENT OUT, IT WAS ON A BUSY ROAD IN WINTER SNOW CONDITIONS AND CAME CLOSE TO BEING REAR-ENDED A FEW TIMES. LUCKY I DIDN'T HAVE MY FAMILY WITH ME, BECAUSE THIS COULD OF TURNED INTO A SERIOUS ACCIDENT. A DAVENPORT OFFICER SHOWED UP TO GIVE ME A SAFETY BARRIER BEFORE A TOW TRUCK SHOWED UP, BUT I WAS THERE OVER AN HOUR BEFORE THE OFFICER SHOWED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376798January 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS DRIVING 2004 FREESTAR VAN WHEN JUST PASS A INTERSECTION WHEN TRANSMISSION WENT OUT, SHE IS OK BUT, HAD TO REPLACE CONVERTER IN TRANSMISSION COST $838.34 ONLY 72925 MILES ON VAN THIS SHOULD NOT HAVE HAPPEN , I THINK FORD SHOULD RECALL THIS VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377478January 14, 2011
POWER TRAIN
PULLED AWAY FROM STOP SIGN AND VEHICLE REACHED APPROXIMATELY 30 MPH WHEN VEHICLE SUDDENLY WOULD NOT ACCELERATE. VEHICLE WAS IN DRIVE. VEHICLE CAME TO A STOP AT THE SIDE OF THE ROAD. ATTEMPTED TO PUT VEHICLE IN OTHER GEARS INCLUDING REVERSE TO NO AVAIL. VEHICLE WAS TOWED TO MECHANIC. MECHANIC DETERMINED THE PROBLEM WAS WITH THE SPLINES ON THE TORQUE CONVERTER. MECHANIC REPLACED TORQUE CONVERTER AT A COST OF $1168.68.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376604January 13, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE ON 2005 FORD FREESTAR WITH ONLY 61,000 MILES AND ALL MANUFACTURER SUGGESTED SERVICES DONE TO STAY IN WARRANTY. DIED WITH NO FORWARD PROPULSION ON HIGHWAY. VERY DANGEROUS!!! NO WARNING SIGNS AND WAS JUST SERVICED THE WEEK BEFORE. PLEASE INVESTIGATE, AS I HAVE FOUND MANY OTHER COMPLAINTS ON THE INTERNET. THANK GOD THAT MY CHILDREN WERE NOT IN THE CAR AND THAT NO ACCIDENTS WERE CAUSED, BUT IT COULD HAVE HAPPENED. PLEASE FIND OUT WHY THIS IS HAPPENING BEFORE SOMEONE IS SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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