Ford Freestar Complaints

2,533 consumer complaints on file.

#10403873May 31, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE 2004 FREESTAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403906May 31, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE WHILE DRIVING OUT OF A PARKING LOT SHE PUT THE VEHICLE INTO DRIVE AND IT WOULD NOT MOVE FORWARD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. FORTY FIVE DAYS AFTER THE REPAIRS WERE DONE THE TRANSMISSION FAILED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000 AND CURRENT MILEAGE WAS 77,000. UPDATED 07/08/11 *BF THE CONSUMER WAS INFORMED THE TORQUE CONVERTER IN THE TRANSMISSION NEEDED TO BE REPLACED. TWO WEEKS LATER, THERE WAS A LOUD SCREECHING NOISE COMING FROM UNDER THE VEHICLE. WHEN THE CONSUMER ATTEMPTED TO PUT THE VEHICLE IN REVERSE, THE ENGINE JUST REVVED. IT WAS DETERMINED IT WAS THE SAME PROBLEM AS BEFORE. UPDATED 09/01/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402659May 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
STARTED FREESTAR AND RIGHT AWAY SPUTTERING AND DIDN'T WANT TO ACCELERATE WHEN GIVEN GAS, WOULD STALL BUT START BACK UP AND DO THE SAME THING WHEN TRYING TO ACCELERATE, SPUTTER AND STALL OUT AND LOSE POWER. FIRST SHOP SAYS ITS THE TRANSMISSION, HAD IT TOWED TO ANOTHER SHOP FOR 2ND OPINION AND CURRENTLY WAITING ON THEIR WORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402546May 24, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 50 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED YET THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND DEPRESSED THE ACCELERATOR WITH EXTREME FORCE. THE VEHICLE BEGAN TO JERK FORWARD ABNORMALLY BEFORE ENGAGING INTO GEAR AND ACCELERATING AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED BUT NO OTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE TORQUE CONVERTER FAILED TWICE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402413May 23, 2011
SUSPENSION:FRONT
2007 FORD FREESTAR SEL FRONT WHEEL BEARING HUBS MAKING A VERY HIGH PITCH WHISTLING NOISE. OBVIOUSLY THIS IS A VERY WELL KNOWN PROBLEM BY THE NUMBER OF COMPLAINTS LISTED ONLINE. I THINK THIS SHOULD BE A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402485May 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR 3.9L 130,000 MILE. WHILE DRIVING DOWN MAJOR STATE ROUTE WITH MY 6 YEAR OLD IN THE CAR MY ENGINE JUST STOPPED, LOST POWER STEERING, BRAKES BUT WAS ABLE TO PULL OVER ON SIDE OF ROAD. HAD TO WAIT TWO HOURS FOR A TOW TRUCK TO COME. AFTER SHOP INSPECTED, THEY FOUND THE PCM WAS FULL OF WATER AND HAD TO BE REPLACED. DUE TO THE COMPLETE LOSS OF POWER THIS COULD HAVE CAUSED A TRAGIC ACCIDENT IF MY SON AND I WOULD NOT HAVE BEEN ABLE TO GET OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402490May 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED IN MY 2004 FORD FREESTAR SEL WITH 56,000 MILES. HAD TO PAY FORD $3,000 TO REPLACE IT. ALSO HAD ROTOR PROBLEMS AND HAD TO REPLACE BRAKE CALIBERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402227May 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSMISSION FAILED TO RESPOND. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT TRANSMISSION REPAIR SHOP WHERE THE TRANSMISSION WAS REBUILT ON TWO SEPARATE OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED FOR THE MOST RECENT TRANSMISSION FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401472May 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FREESTAR VAN GOING DOWN ROAD AT 60 MILES AND CAR LOST POWER TRANSMISSION FAILED. NOW WE NEED A NEW TRANSMISSION BECAUSE FORD BUILT A FAULTY DESIGN AND WON'T RECALL THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401447May 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING INTO A PARKING LOT, SLOWED MY SPEED, WHEN I PUT MY FOOT BACK ON THE GAS, NOTHING HAPPENED. THE ENGINE WOULD REV BUT THERE WAS NO MOVEMENT AT ALL. I TRIED ALL GEARS AND NONE WORKED. THIS HAS NOT HAPPENED WITH THIS VAN BEFORE. THE CAR IS BEING REPAIRED NOW. THE MECHANIC BELIEVES IT WILL BE ONE PART OF THE TRANSMISSION THAT NEEDS REPAIR AND NOT A WHOLE TRANSMISSION REBUILD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401224May 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING APPROX 40 ON A SUBURBAN ROAD CAR BEGAN TO SURGE FORWARD AND I FOUND IT WOULD NOT ACCELERATE PAST 40 AND THEN NOT AT ALL. THEN IT SURGE AGAIN AND DROVE FOR A BIT AND REPEATED THE CYCLE. I HAD MY TODDLER IN THE CAR AND WAS ALMOST TO THE SITTERS SO I SLOWLY MADE IT NEAR THEIR HOME WHEN I GOT STUCK AT A LIGHT. WHILE STOPPED IT BEGAN TO VIOLENTLY SHAKE AND THE BATTERY LIGHT WAS FLASHING. IT ALSO BEGAN TO SMELL AS IF SOMETHING WAS BURNING. IT SHOOK A LITTLE LONGER AND DIED. IT STARTED BACK UP AFTER A FEW TRIES AND I WAS ABLE TO DROP HER OFF AND GET IT TO THE SHOP. I BOUGHT THIS USED 3 MONTHS AGO AND HAVE ALREADY REPLACED ALL DOOR CONTACTS, THE WIRING IN THE STEERING COLUMN, ALL WIRING IN THE HEATING SYSTEM, THE REAR POWER WINDOWS, THE HORN AND OTHER SMALL THINGS. NOW THIS. I WILL NEVER BUY ANOTHER FORD AND WANT SOMETHING DONE ABOUT THIS MONSTROSITY FORD PUT OUT ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401236May 17, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THE VEHICLE INTERMITTENTLY SURGED FORWARD WHILE DRIVING APPROXIMATELY 5 MPH. THE FAILURE WOULD ALSO OCCUR WHILE THE BRAKES WERE ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE ACCELERATOR PEDAL LINKAGE WAS LUBRICATED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE ENGINE IDLE MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401316May 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION INDICATOR LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT STATED THAT THE VEHICLE WOULD EVENTUALLY STALL AND IMMEDIATELY RESTART BUT THE VEHICLE WOULD NOT GO INTO DRIVE OR REVERSE. THE VEHICLE WAS REPAIRED BY HAVING THE TRANSMISSION REBUILT. THE FAILURE AND CURRENT MILEAGE WAS 74,000. UPDATED 06/16/11*LJ THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 06/27/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401341May 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION FAILED WITHOUT WARNING AND THE VEHICLE WOULD NOT ACCELERATE OR REVERSE. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE. THE CONTACT INSPECTED THE VEHICLE AND THEY THINK THE PUMP ON THE TRANSMISSION HAS FAILED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401898May 16, 2011
UNKNOWN OR OTHER, POWER TRAIN
DRIVING DOWN RURAL HIGHWAY, SUDDEN LOSS OF DRIVE ABILITY TO VEHICLE, VEHICLE COASTED TO STOP ON SHOULDER OF HIGHWAY. ENGINE STILL HAD POWER. TOWED VAN TO FORD DEALERSHIP, RESULT OF DIAGNOSIS AND REPAIR: TORQUE CONVERTER FAILED CAUSING SEVERE DAMAGE TO TRANSMISSION AND RADIATOR. DAMAGE REQUIRED NEW COMPONENTS TO BE INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401672May 12, 2011
POWER TRAIN
WHILE TURNING LEFT IN A BUSY INTERSECTION, THE ENGINE LOST ALL POWER. WHEN I PRESSED THE GAS PEDAL, THE ENGINE REVVED, BUT WOULD NOT ENGAGE. I COASTED TO THE RIGHT SIDE OF THE ROAD AND I PUT THE VEHICLE IN PARK. I TRIED ALL GEARS AND THE VEHICLE WOULD NOT MOVE. AFTER HAVING IT TOWED TO THE NEAREST REPAIR SHOP, THE DIAGNOSIS WAS A FAILED TRANSMISSION. THE MECHANIC PUT IN A NEW TURBINE SHAFT, PUMP ASSEMBLY, PRESSURE REGULATING SOLENOID AND REPLACED THE TORQUE CONVERTER, TRANSMISSION FILTER AND FLUIDS. IT WAS A $1900.00 REPAIR. SEVERAL AUTO MECHANICS I SPOKE WITH WERE WELL AWARE OF THE PROBLEM. THIS SEEMED UNUSUAL TO ME. THEY ALL SAID THAT THIS IS A WIDELY KNOWN PROBLEM WITH FORD FREESTARS AT ABOUT 80,000 MILES. I CONTACTED FORD MOTOR COMPANY. IT DENIED ANY KNOWLEDGE. I BEGAN RESEARCHING. AFTER READING SEVERAL AUTO BLOGS AND MESSAGE BOARDS, I LEARNED THAT NHTSA HAD OPENED A INVESTIGATION INTO THIS POSSIBLE TRANSMISSION DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399896May 10, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE ATTEMPTING TO LATCH THE THIRD ROW REAR SEAT, THE LATCH FAILED DUE TO SEVERE CORROSION ON THE FLOOR PANEL AND ATTACHMENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND ADVISED THAT THE VEHICLE WAS UNSAFE TO BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 113,000. UPDATED 06/01/11*LJ UPDATED 1/24/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399692May 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SAT. MAY 7, 2011 MY 2005 FORD FREESTAR QUIT WHILE DRIVING 55 MPH ON AN OPEN HIGHWAY. I LOST SPEED WHILE MOTOR CONTINUED RUNNING.I PULLED OFF TO THE SIDE OF THE ROAD TURNED OFF ENGINE RESTARTED FINE, BUT WOULD NOT MOVE IN EITHER DRIVE OR REVERSE. I WAS STRANDED GOING TO WORK. WE THINK IT MIGHT BE THE TRANSMISSION. AFTER READING ALL THE COMPLAINTS ONLINE THERE ARE HUNDREDS I WANT FORD TO DO SOMETHING ABOUT THIS. SOMEONE PLEASE DO SOMETHING ABOUT THIS. WE DON'T HAVE THE MONEY TO FIX OR EVEN BUY ANOTHER VEHICLE. NOW HOW DO I GET TO WORK? SUPPORT A FAMILY? AFTER ALL THE COMPLAINTS WHY ISN'T THERE A RECALL YET? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399376May 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AT 88,000 MILES. THIS IS APPARENTLY A KNOWN ISSUE WITH THESE VEHICLES AND THERE IS A CLASS ACTION PENDING. NO INDICATION OF ANY PROBLEM THEN SUDDENLY THE CAR WILL NOT GO INTO GEAR AND IS DEAD IN THE WATER EVEN THOUGH ENGINE IS RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399384May 6, 2011
ELECTRICAL SYSTEM
I TO OWN A 2004 FORD FREESTAR. I NEVER HAD ANY TROUBLE WITH THE VAN UNTIL FEBUARY 2011. I WAS PULLING OUT IN AN INTERSECTION THE VAN STARTED TO GO BUT DECIDED NOT TO. I TRIED TO PUT THE VAN IN REVERSE TO GET OUT OF TRAFFIC AND IT WOULDN'T GO. THEN ALL OF A SUDDEN IT DECIDED TO GO IN A BIG HURRY SQUEALING TIRES. I WAS PRETTY HAPPY THERE WASN'T ANOTHER CAR AT THE STOP SIGN WAITING TO GET OUT. I FINALLY GOT THE VAN HOME AND IT WOULDN'T STAY RUNNING. WE TOWED IT OVER TO A LOCAL DEALER. HE FINALLY LOOKED AT THE COMPUTER AND DUMPED WATER OUT OF IT. HE HAD CALLED THE FORD DEALER PARTS DEPARTMENT AND THEY TOLD HIM IT WAS A COMMON PROBLEM WITH THE FREESTAR VANS. I ENDED UP TAKING IT TO THE SAME FORD DEALER AND I WAS TOLD THEY HAD NEVER SEEN THIS PROBLEM. THEY PUT A NEW COMPUTER IN IT AND A WIRING HARNESS. $1,800.00 DOLLARS OF WORK. THEY TEST DROVE IT AND IT THREW 2 MORE SENSORS. THAT WOULD BE ANOTHER 500.00 TO FIX THAT AND THEY WOULDN'T GUARANTEE THAT IF I FIXED THAT IT WOULDN'T HAPPEN AGAIN ON ANOTHER SENSOR. APPARENTLY THE WATER FROM THE COMPUTER AND DOWN THE WIRING HARNESS AND FOLLOWED DOWN TO THE SENSORS AND CORRODED MOST OF THEM. THEY SUGGESTED I JUST HURRY AND GET RID OF MY VAN. OF COURSE, AFTER I PAY THEM THE 1,800.00. I CALLED FORD, THE MANAGER AT THE FORD DEALERSHIP AND THEY ARE REALLY SORRY BUT THERE IS NOTHING THEY CAN DO TO HELP ME. I PAID 26,000.00 FOR THIS VAN AND I HAD IT FOR 7 YEARS AND FORD JUST BASICALLY SAID GET RID OF IT. I HAVE THE VAN BACK WITH THE 2 SENSORS STILL BAD IT RUNS ALRIGHT NOW BUT THEY SAID IT WOULDN'T FOR LONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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