Ford Freestar Complaints

2,533 consumer complaints on file.

#10127189June 30, 2005
VEHICLE SPEED CONTROL
DT: WHEN THE CONSUMER TRIED TO STOP THE CAR IT ACCELERATED/ KICKED IN, AND THE CONSUMER HAD TO TAKE THE CAR OUT OF GEAR TO GET IT TO STOP. THE CONSUMER HAD THE DEALERSHIP LOOK AT THE CAR 5 TIMES. THE DEALERSHIP SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM, THERE WAS NO WAY THAT THEY COULD FIX IT. THIS HAS BEEN ONGOING ON FOR ABOUT 6 MONTHS. THE CONSUMER HAS NOT CONTACTED FORD OR THE MANUFACTURER. *AK THE AIR BAG LIGHT HAD ILLUMINATED AND FORD FIXED THE PROBLEM. ON ANOTHER OCCASION, WHILE DRIVING IN TRAFFIC, THE CONSUMER APPLIED THE BRAKES BUT THE ACCELERATOR KICKED IN. (THIS HAPPENED ON MANY OCCASIONS) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126831June 28, 2005
SEAT BELTS:REAR/OTHER
DT: THE FIRST SEAT BEHIND THE PASSENGER'S SEATS SEAT BELT GOT STUCK, TRIED RECLINING THE SEATS WITH ANYTHING THAT WOULD GIVE SOME SLACK AND IT WOULD NOT MOVE. HAD TO CUT THE SEAT BELTS IN ORDER TO GET CHILD OUT. IN THE TWO FRONT SEATS THE SEAT BELTS WILL ALSO STICK AT TIME. ALSO THE BRAKE LIGHT WAS ON ALL THE TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126290June 22, 2005
SUSPENSION:REAR
THE SWAY BAR ON MY 2004 FORD FREESTAR SNAPPED IN THE MIDDLE DUE TO SOME DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121947May 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: BOUGHT 2004 FORD FREESTAR VAN, EVERYTIME PUTS VAN IN DRIVE IT WILL ROLL BACKWARDS IF IT IS AN ON THE SLIGHTEST GRADE AND IT IS AN AUTOMATIC. IF PUT IN REVERES IT ROLLS FORWARD. HAVE NOTIFIED DEALER AND FORD, STATED THIS IS A LIQUID PROBLEM AND WHAT YOU SEE IS WHAT YOU GET-YOU HAVE TO LIVE WITH IT. THERE IS NO WAY TO REPAIR THIS, NOTHING THEY COULD DO. HAVE DRIVEN 2005 AND NOTED THIS DID THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122663May 20, 2005
AIR BAGS
2004 FORD FREESTAR AIR BAG WARNING LIGHT ILLUMINATES ON AND OFF WHILE DRIVING. *MR THE DEALER SUGGESTED THAT THE SYSTEM WAS OPERATING IN ACCORDANCE WITH THE DESIGN INTENT. THE CONSUMER REQUESTED FROM NHTSA A SOLUTION THAT CAN BE IMPLEMENTED PROMPTLY. *SC THE LIGHT ILLUMINATED WHEN THE CONSUMERS WIFE SAT IN THE FRONT PASSENGER SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120971May 16, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: CONSUMER SAW AN OIL LEAK UNDER VEHICLE. JIFFY LUBE FOUND A ROCK LODGED BETWEEN OIL PAN AND A PART OF THE FRAME OR SUPPORT MEMBER. OIL PAN WORN THROUGH BECAUSE OF ROCK. JIFFY LUBE WILL NOT REMOVE ROCK BECAUSE THEY SAID IT WOULD DO MORE DAMAGE. MANUFACTURER SAID TO CALL DEALER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120030May 5, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I WAS GOING 35 MPH, MADE A LEFT TURN AND CAME TO A STOP AND THEN THE CAR STALLED. PUT IT IN PARK AND IT STARTED RIGHT UP. TWO DAYS LATER, I REVERSED OUT OF MY GARAGE, WENT FORWARD ABOUT 10 FEET AND CAME TO A STOP, TWO SECONDS LATER THE CAR STALLED. PUT IT IN PARK AND IT STARTED RIGHT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117838April 13, 2005
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING SLIDING DOOR OPENED AND CLOSED, AND WHEN CLOSING THE REAR WINDOW SHATTERED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116461April 6, 2005
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT BEAM PATTERN IS TERRIBLE. NO SEEING DISTANCE ON LOW BEAM AND THE HIGH BEAM PATTERN HAS A LARGE AMOUNT OF LIGHT RIGHT DOWN IN FRONT OF THE VEHICLE, WHERE IT DOES NO GOOD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116487April 6, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
OCTOBER 2004 - LESS THAN 500 MILES ON VAN - BRAKES WENT OUT. TRACKLIGHT CAME ON. VAN WAS TOWED TO DEALER AND THEY REPLACED SENSOR ON IT. RAKES HAVE GONE OUT AGAIN - CARRIED BACK TO SAME DEALERSHIP AND THEY COULD NOT DUPLICATE PROBLEM. BRAKES WOULD GO DOWN, AFRAID WOULD NOT STOP, AND WOULD FINALLY CATCH AFTER PUMPING REPEATEDLY. PROBLEM STILL OCCURRING MARCH 2005 - CARRIED VAN TO A DIFFERENT DEALERSHIP. MASTER CYLINDER WAS LEAKING AND WAS REPLACED. BRAKES GONE OUT AGAIN. CARRIED TO DEALERSHIP APRIL 1, 2005 TO LEAVE AND CHECK. THEY DROVE VAN ALL WEEKEND AS PERSONAL VEHICLE (WITHOUT PERMISSION), PUT 500 MILES ON VEHICLE BUT COULD NOT DUPLICATE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109249April 6, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHEN THE BRAKES WERE APPLIED, THE PEDAL WOULD GO TO THE FLOOR. THE VEHICLE LUNGED FORWARD INSTEAD OF STOPPING. THE PROBLEM OCCURRED AS THE CONSUMER WAS IN REVERSE ON ONE OCCASION. THE CONSUMER FOUND THAT THE PROBLEM MAY BE INHERENT AND THE DEALER WAS NOT ABLE TO REMEDY THE PROBLEM. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111208March 2, 2005
SUSPENSION
SUSPENSION SHOOK AT 60 MPH, MAKING IT DIFFICULT TO CONTROL THE VEHICLE. MANUFACTURER WAS CONTACTED BY OWNER.*AK THE VEHICLE VIBRATES AND SHAKES AFTER HITTING BUMPS. VIBRATION CAUSES HEAD RESTS TO EXTEND AT TIMES. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112874February 22, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ELECTRIC SLIDING DOOR WILL OPEN ABOUT A FOOT, AND IT WILL STICK. THE BRAKES ARE LIKE SPONGES. CONSUMER STATES HE HAS TO COMPLETELY DEPRESS THE BRAKE PEDAL TO THE FLOOR BEFORE THE VEHICLE WILL STOP. CONSUMER CONTACTED FORD THREE TIMES FOR THESE ISSUES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108937January 26, 2005
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE POWER SLIDING DOOR, UPON OPENING THE DOOR, AND DEPRESSING THE ELECTRICAL BUTTON TO CLOSE THE DOOR IT WILL NOT STOP. IT CONTINUES TO CLOSE UNTIL YOU ARE CAUGHT IN THE DOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106433January 16, 2005
STRUCTURE:BODY:DOOR
3 YEAR OLD CHILD WAS GETTING OUT OF FREESTAR AND LEANED INTO THE SWITCH TO CLOSE THE DOOR; DOOR BEGAN TO CLOSE ON CHILD. AS I WAS REACHING IN THE DOOR I WAS KNOCKED DOWN AND THE DOOR CONTINUED TO CLOSE ON MY BODY BRUISING MY SHOULDER AND HIP AREA. I HAD TO USE ALL MY STRENGTH TO PUSH THE DOOR BACK. IT TAKES EXCESSIVE FORCE TO MAKE TO THE DOOR RETRACT WHILE SOMETHING IS IN ITS WAY. THE VAN WAS TAKEN TO THE DEALER WHERE SEVERAL ADVISORS TOLD ME THAT THE DOOR IS OPERATING PROPERLY AND THAT IT WOULD NOT CAUSE SERIOUS HARM TO AN INDIVIDUAL ONLY BRUISING. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10107032January 7, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER COMPLAINED ABOUT AN AUTOMATIC SLIDING DOOR PROBLEM. CONSUMER CONTACTED THE DEALERSHIP, WHO INSPECTED THE VEHICLE, AND TOLD CONSUMER THAT THE SENSORS FOR THE DOOR WERE OPERATING PROPERLY. HOWEVER, THE PASSENGER INJURED HER SHOULDER AND LOWER ARM BECAUSE THE AUTOMATIC SLIDING DOOR DID NOT RETRACT WHEN HITTING AN OBJECT. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10103766January 4, 2005
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER STATES WHEN VEHICLE IS RUNNING EXCESSIVELY, AND THERE ARE EXCESSIVE FUEL LEAKS. CONSUMER IS CONCERNED THE VEHICLE WILL CATCH ON FIRE. *AK WHEN THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT THE CONSUMER NOTICED A SMELL OF FUEL. THE CONSUMER FOUND A LEAK COMING FROM THE FUEL TANK ONTO THE EXHAUST PIPE THEN TO THE GROUND IN LARGE AMOUNTS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097704December 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER SHIFTING THE GEAR INTO REVERSE VEHICLE ACCELERATED AND LURCHED BACKWARDS. CONSUMER WAS ABLE TO SLAM ON BRAKE, AND SWITCH OFF THE IGNITION SWITCH TO STOP THE VEHICLE. *AK AFTER THE VEHICLE WAS RESTARTED IT WORKED FINE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102180December 5, 2004
ENGINE AND ENGINE COOLING:ENGINE, AIR BAGS, SERVICE BRAKES, HYDRAULIC
BRAKES SQUEALING,AIR BAG LIGHT COMES ON,ENGINE HSA ALOT OF PINGING HIOWAY SPEED 60 AND UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099523November 5, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT COMES ON INTERMITTENTLY. DEALER CANNOT DUPLICATE THE PROBLEM. ALSO, DOORS WILL OPEN SUDDENLY. MANUFACTURER STATED THE VEHICLE'S DEFECTS DO NOT WARRANTY A NEW VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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