Ford Focus Complaints

22,326 consumer complaints on file.

#10052839January 11, 2004
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CLUTCH MASTER CYLINDER LEAKS CLUTCH FLUID. FLUID RUNS DOWN STEM OF CLUTCH PEDAL, LOOSENING THE RUBBER PEDAL PAD, WHICH PROCEEDS TO FALL OFF IN CERTAIN SITUATIONS WHILE VEHICLE IS IN MOTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052769January 10, 2004
ELECTRICAL SYSTEM:IGNITION
WENT TO START MY CAR BUT THE KEY WOULD NOT GO INTO IGNITION. I TRIED EVERY POSSIBLE WAY TO GET THE KEY IN. I ENDED UP CALLING TWO DEALERSHIPS WHO BOTH SAID IT WAS A COMMON PROBLEM WITH THE 2000 FOCUS. WHEN I SPOKE WITH THE MECHANIC I ASKED IF THERE WAS A RECALL HE SAID HE WAS VERY SUPRISED THAT THERE HADN'T BEEN ONE. I ALSO ASKED IF THE NEW CYLINDER WOULD HAVE THE SAME PROBLEM HE REPLIED THAT IT WAS AN UPDATED MODEL BUT THAT DIDN'T MEAN ANYTHING- THEY STILL HAD THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053706January 9, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING
WHEN APPLYING GAS VEHICLE BEGINS TO HESITATE AND ENGINE STARTS TO PRODUCE A LOUD NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053734January 9, 2004
ENGINE AND ENGINE COOLING, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
WHEN COMING TO A STOP VEHICLE STALLED. THIS CAUSED THE STEERING WHEEL TO LOCK UP. CONSUMER MANAGED TO PULL OVER AND REGAIN CONTROL OF THE VEHICLE. DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053769January 9, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
VEHICLE DID NOT START. VEHICLE WAS TOWED TO DEALER, WHO REPLACED THE IGNITION CYLINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053771January 9, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING 65 MPH VEHICLE STALLED. DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR ANALYSIS, AND MECHANIC COULD NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044022January 9, 2004
AIR BAGS:FRONTAL
THE CONSUMER WAS DRIVING WHEN SHE SAW A DEER COMING DOWN A HILL AND STOPPED AS THE DEER CROSSED. THEN A LARGE TRUCK PASSED THE CONSUMER IN A 40 MILE ZONE AND A NEW DEER HIT THE LEFT SIDE OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY. *AK *SC THE CONSUMER SUFFERED MINOR INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10052692January 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AFTER GETTING THE STATE INSPECTION ON THE CAR DONE, THE SERVICE TECHNICIAN TOLD US THAT THE CAR HAD FAILED DUE TO THE ROTORS AND PADS NEEDING REPLACED. UPON CONTACTING THE DEALERSHIP, THE SERVICE MANAGER TOLD US THAT THIS WAS NORMAL WEAR AND WOULD COST US 695 TO REPLACE. THE VEHICLE HAS LESS THAN 36000 MILES, THIS SHOULD NOT BE NORMAL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050243January 8, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH LOCKED WITHOUT WARNING. AS A RESULT, THE VEHICLE BECAME INOPERATIVE. *AK SEVERAL PEOPLE TRIED TO UNJAM THE KEY BUT NO SUCCESS. A TOW COMPANY WAS CALLED AND THE TOW COMPANY STATED THAT MANY FORD FOCUSES WERE HAVING THE SAME PROBLEM. THE TOW ADVISED TAPPING ON THE KEY WITH A HAMMER TO SEE IF THE TUMBLERS WOULD REALIGN. IT WORKED AND THE VEHICLE WAS TAKEN HOME AND AGAIN THE IGNITION JAMMED BUT AFTER SEVERAL ATTEMPTS WITH THE HAMMER THE KEY TURNED. THE VEHICLE WAS TAKEN TO THE DEALER THEY HAD TO ORDER THE PART AND A SPECIAL LOCKSMITH WAS REQUIRED FOR THE REPAIR. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048712January 8, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
WHILE DRIVING 55 MPH THE VEHICLE SPUTTERED AND STALLED WITHOUT WARNING. THE FUEL TANK WAS HALF FULL. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE HIGHWAY AND TRIED TO RESTART THE VEHICLE TWICE. THE VEHICLE WAS THEN TOWED TO THE DEALER WHO REPLACED THE FUEL DELIVERY MODULE. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM CONSUMER NOTED THIS FAILURE WOULD HAVE BEEN VERY UNSAFE HAD IT HAPPENED AROUND OTHER VEHICLES. *PH *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053510January 7, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 50 MPH ON THE HIGHWAY DRIVER LOST CONTROL OF THE VEHICLE, AND CRASHED INTO A GUARD RAIL HEAD ON. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10053523January 7, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCKED WITHOUT WARNING. THE PART WAS REPLACED, HOWEVER THE PROBLEM STILL PERSISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052576January 7, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLING - THE LAST TWO OCCURRED WHILE ENTERING A FREEWAY (FROM ANOTHER FREEWAY). I STEP ON THE GAS PEDAL TO ACCELERATE AND NOTHING HAPPENS - FLOOR THE GAS PEDAL AND STILL NOTHING. THEN THE CAR DIES. FORTUNATELY THE FIRST TIME THERE WAS NO ONE BEHIND ME. THE SECOND TIME I IMMEDIATELY PUT ON THE FLASHERS AND THE CAR BEHIND ME WAS MIRACULOUSLY ABLE TO SWERVE AROUND ME. THIS CAR IS VERY UNSAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053562January 7, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP MALFUNCTIONED, CAUSING INTERMITTENT STALLING. FUEL PUMP WAS REPLACED FIVE TIMES, HOWEVER THE PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054026January 6, 2004
POWER TRAIN
TRANSMISSION FAILURE DUE TO EXCESSIVE CONTAMINATION METAL PIECES IN THE PLANETARY FLUID OIL TRANSMISSION.*MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052532January 6, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON SEVERAL OCCASIONS THE ENGINE MY 2001 FORD FOCUS STOPPED WHILE I WAS DRIVING DOWN THE ROAD. I WAS ABLE TO RESTART THE CAR BUT IT GOT TO WHERE I COULD ONLY GO A MILE OR TWO AND THEN THE ENGINE WOULD DIE AGAIN. THE FORD DEALERSHIP REPLACED THE FUEL PUMP TO THE TUNE OF $450 BUT I HAVE SEEN NUMEROUS REFERENCES ON THE WEB TO OTHER FOCUS OWNERS HAVING THIS SAME PROBLEM AND I THINK FORD SHOULD HAVE RECALLED THE CAR AND TAKEN CARE OF THIS PROBLEM. I HAVE A LONG COMMUTE IN HEAVY TRAFFIC AND I DEFINITELY THINK THAT GETTING RUN OVER BY SOME OTHER VEHICLE BECAUSE MY CAR STALLED OUT IN FRONT OF THEM IS A "SAFETY" ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053437January 6, 2004
SUSPENSION:FRONT:WHEEL BEARING
VEHICLE WAS TAKEN TO DEALER FOR RECALL REPAIRS OF WHEEL BEARINGS. HOWEVER, THE BEARING FAILED AGAIN. DEALER WAS CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049808January 6, 2004
SEAT BELTS:REAR/OTHER
REAR CENTER SEAT BELT WILL NOT RETRACT. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053361January 5, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 45 MPH VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER. VEHICLE WAS HARD TO START. DEALERSHIPS MECHANIC WAS NOTIFIED, BUT WAS UNABLE TO RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052451January 5, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
CAR WOULD LOSE POWER, BUCK AND SURGE, STALL ON HIGHWAY AND SIDE STREETS. WHEN TAKEN TO DEALERSHIP, TECH COULDN'T GIVE EXPLANATION FOR WHAT PARTICLES WERE THAT CLOGGED FUEL PUMP. CHARGED FOR OVER $900. TECH SAID WARRANTY DIDN'T COVER VANDALISM. HOWEVER, MY INSURANCE COMPANY RULED OUT VANDALISM UPON INVESTIGATION TO THE PARTS AND FUEL SAMPLE. BOTTOM LINE, I HAD TO PAY $900 FOR SOMETING THAT AT THE TIME WASN'T RULED A "MODEL" PROBLEM. NOW I THINK I SHOULD BE REIMBURSED. FUEL PUMP HAD TO BE REPLACED, LINES FLUSHED, AND "CONTAMINATED" FUEL TO BE EXPOSED OF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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