Ford Focus Complaints

22,326 consumer complaints on file.

#10070119January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING
SINCE AT LEAST APRIL 2003 THE BACK RIGHT PASSAGNER SIDE WINDOW WILL NOT RISE OR LOWER NOR WILL THE LOCK ON THE DOOR LOCK FROM THAT SEATING POSITION. THE DRIVER ONLY CAN DO IT. WHILE IN NM DRIVING FROM KY TO AZ, MY 2000 SE BEGAN TO LOSE ENGINE POWER. AS I DROVE AT 70 MPH THE ENGINE BEGAN TO STALL, AS IF NO GAS WAS GETTING THROUGH THE ENGINE AND THE CAR BEGAN TO DIE. I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD; TURNED THE CAR OFF FOR UPWARDS OF 2 HOURS, START THE CAR AGAIN AND DRIVE. THIS HAPPENED 5 TIMES FROM NM TO AZ; OVER AND OVER AGAIN. I CALLED THE 1800 FORD ROADSIDE ASSISTANCE NUMBER AND WAS TOLD SINCE MY CAR WAS OUT OF WARRANTY THEY WOULD NOT SEND A TOW FOR ME. A COMMERCIAL TRUCKER WAS NICE ENOUGH TO FOLLOW ME TO THE NEXT TOWN TO A FORD DEALER. THE SERVICE ADVISOR AT THE DEALERSHIP OFFERED TO LOOK AT MY CAR THE NEXT DAY AROUND NOON, AS HE HAD 6 OTHER FOCUS OWNERS IN HIS SHOP WITH THE SAME COMPLAINT AND HE HAD NO IDEA WHAT THE PROBLEM IS. I DECIDED TO PRESS ON TO AZ WHILE DRIVING UNDER 55 MPH ON I-10. THE CAR SAT IN MY GARAGE FOR 3 WEEKS BEFORE I DROVE IT AGAIN. IT IS STILL DOING IT'S DRIVE AND DIE AND I AM CONCERNED NOW MORE THAN EVER WITH THE NUMBER OF RECALLS ON THIS VEHICLE WHAT THE DEAL IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070124January 15, 2004
STEERING, TIRES, SUSPENSION, FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC, POWER TRAIN, EQUIPMENT:ELECTRICAL
CAR IS ONLY 2YRS,8MO. HAVE CURRENTLY EXPENDED OVER $4000.00 ON REPAIRS. PROBLEM WITH SEALS ALLOWING FUMES IN CAR FROM OTHER VEHICLES RUNNING BESIDE MINE. THE NOISE AND WIND SHEAR LEVEL IS VERY UNSATISFACTORY. SQUEAL NOISE AND THUMPING FEELING FROM PRESSING ON BRAKE PEDAL. HESITATION ON ACCELERATING INTO TRAFFIC FLOW. POOR QUALITY ON PARTS AND WORKMANSHIP FROM MANUFACTURER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070133January 15, 2004
SUSPENSION, TIRES, SERVICE BRAKES, HYDRAULIC, STEERING
I DRIVE 25000 MILES A YEAR TO AND FROM WORK APPROXIMTLY 115 MILES A DAY AND 70% OF THAT IS ON OPEN INTERSTATE HIWAY. STOP AND GO IS LESS THAN 20 MILES A DAY. TIRES COMPLETELY WORE OUT AT 41000 MILES. TIRES STARTED HUMMING AT 10 TO 15000 MILES. I CONSTLY COMPLAINED ABOUT FRONT END AND TIRE NOISE. I PUT A SET OF GOODYEAR AQUATRED TIRES ON AT 41476 MILES. THEY ALSO STARTED HUMMING, SO THE FRONT END WAS LINED UP. THIS DID NOT STOP THE TIRES FROM HUMMING. NOW CAR HAS 80000 MILES, TIRES ARE SCARMING GO DOWN THE ROAD FAST OR SLOW. FRONTEND SUSPENSION HAS BEEN MAKING CLANKING OR THUD TYPE NOISE. JUST RECENTLY TURING LEFT GETING OFF INTERSTATE IT FELLES LIKE THE RIGHT FRONT IS CHANGING GEOMITRY. CAR TURNS LEFT VILENTLY - MUST CORECT STERING. THIS WILL HAPPENS WITHOUT NOTICE. THIS CAR IS EXTMLY DANGERAS. WHEN DRIVEN ON ICE AND SNOW, IT WILL BRAKE LOSE WHEN GOING STARIGHT FOR NO REASON AND START TO SPIN OUT. BRAKES WORE OUT AT 45000 MILES. $400 TO FIX FRONT BRAKES ONLY. I HAVE NEVER HAD TO PUT BRAKES AND TIRES ON A CAR AT LESS THAN 50000 MILES. MORE LIKE 65 TO 75000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070137January 15, 2004
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS A COPY OF THE LETTER I SENT TO FORD PRESTIGE FORD GARLAND TX ATTN: [XXX] DEAR [XXX] RE: FORD FOCUS 2000 VEHICLE ID# [XXX] I BECAME A CUSTOMER OF PRESTIGE FORD 5 YEARS AGO WHEN I FIRST BOUGHT MY 98 ESCORT. I WAS PLEASED WITH THE CAR, NEVER HAD ANY PROBLEMS WITHIN THE 2 YEARS I HAD IT ONLY THE SCHEDULED MAINTENANCE. FEB 28TH 2000 I MADE THE STUPIDEST DECISION IN MY LIFE TO TRADE IT FOR A BRAND NEW FOCUS 2000 -I WAS IMPRESSED OF THE REVIEWS OF BEING THE EUROPEAN CAR OF THE YEAR IN 1999. WELL DURING THIS 3 YEARS I HAD NOTHING BUT TROUBLE AND I JUST RECEIVED ANOTHER SAFETY RECALL. I DON'T EVEN REMEMBER HOW MANY TIMES I'VE TAKEN MY CAR BACK TO FORD FOR SAFETY RECALLS DURING THE LAST 3 YEARS. IN 3 YEARS I HAD TO REPLACE BRAKES 3 TIMES (THAT'S ACTUALLY ONCE A YEAR) REPLACE ROTORS TWICE SOMETHING GOT MESSED UP LAST AUGUST WITH THE ELECTRICAL SYSTEM AND THE STARTER I HAD TO HAVE THAT FIXED. THERE'S ALWAYS NOISE WITH THE BRAKES, I ASKED SEVERAL TIMES AND ALL YOUR STAFF OR THE ONE ON 75 CAN TELL ME IS A "KNOWN PROBLEM" FIRST IT WAS "METAL BRAKES" NO PROBLEM THAT'S NORMAL AFTER A COUPLE OF YEARS YOU CHANGED IT TO A "KNOWN PROBLEM"??? I JUST WANTED TO LET YOU KNOW MY DISAPPOINTMENT ABOUT THIS STUPID CAR, I SURE DID MADE A BIG MISTAKE WHEN I DECIDED TO BUY IT. ALSO I BOUGHT EXTENDED WARRANTY AND THAT REALLY SEEMS NOT TO BE A BIG BENEFIT SINCE IT HASN'T HELPED A BIT, I STILL HAD TO PAY FOR ALL THIS REPAIRS. AS FAR AS I KNOW THIS ARE THE KNOWN PROBLEMS WITH THE CAR, SO TELL ME AM I SUPPOSED TO BE A HAPPY CAMPER?? I'M A SINGLE MOTHER, I MAKE MY PAYMENTS ON TIME, I DON'T HAVE THE TIME AND THE MONEY TO KEEP SPENDING IN A CAR THAT WILL BE PAID OFF IN A COUPLE OF YEARS AND THEN I WILL BE LEFT WITH A BIG PEACE OF JUNK. PLEASE LET ME KNOW WHEN I CAN TAKE MY CAR TO GET FIXED AGAIN. VERY UNHAPPY CUSTOMER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070153January 15, 2004
ENGINE AND ENGINE COOLING
THE CAR IS A 2002 SVT FOCUS. THE ENGINE HAS A SEVERE MISS/SURGE UNDER NORMAL DRIVING CONDITIONS. THE LAST TICKET ON THE VEHICLE STATES THAT THERE IS NO FIX AT THIS TIME. OCTOBER 27, 2003 UPDATE: THANK YOU FOR YOUR HELP ON THIS MATTER. FORD PURCHASED THE VEHICLE BACK, REFUNDED ALL OF THE PAYMENTS MADE, AND COMPENSATED ME FOR ANY AFTERMARKET PARTS I HAD THE RECEIPT FOR. FORD WENT OUT OF ITS WAY TO MAKE ME HAPPY. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070194January 15, 2004
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL
WE HAVE HAD PROBLEMS WITH ENGINE STALL FOR NO REASON. WHEN WE ARE AT 1/4 OF A TANK OR AT 1/2 A TANK THE ENGINE WILL SPUTTER OR STALL FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070218January 15, 2004
UNKNOWN OR OTHER, POWER TRAIN, ENGINE AND ENGINE COOLING
I PURCHASED A 2000 FOCUS SE ON JUNE 5, 2001 WITH 23,000 MILES. I WAS TOLD THAT I WOULD BE COVERED UNDER THE ORIGINAL FACTORY WARRANTY 3YR./36,000.I ALSO PURCHASED AN EXTENDED WARRANTY FROM THE API COMPANY AT THE COST OF $1,069 TO COVER 6YR./60,000.I THOUGHT I'D BE PROTECTED. WRONG ! THE VEHICLE ALWAYS HAD HORRENDOUS BRAKE DUST BUT THE WORST WAS YET TO COME. IN DECEMBER 2002, MY HUSBAND AND I WERE IN THE PROCESS OF MOVING AND BEGAN TO NOTICE A ROUGH IDLE. WELL, IT'S COLD IN BUFFALO, NY SO WE THOUGHT IT JUST NEEDED MORE TIME TO WARM UP. BY EARLY MARCH WE EXPERIENCED STALLING PROBLEMS AND THE CHECK ENGINE LIGHT WAS ON. AFTER STALLING AT 45MPH WE HAD ENOUGH. THE CAR WAS TAKEN TO BASIL FORD. WITH ONLY 32,000 MILES ON IT WE WERE INFORMED THAT THE CYLINDER HEAD WAS CRACKED AND THE ORIGINAL WARRANTY RAN OUT ON 1/29/03. FORD WANTED ABOUT $1,700.00 TO REPLACE IT. WELL, WE THOUGHT IF FORD WOULDN'T COVER THE REPAIR THAT THE API EXTENDED WARRANTY WOULD. ANOTHER ERROR IN JUDGMENT ! API SAID THERE WAS CARBON IN THE CYLINDER AND THEY WOULDN'T COVER. FINALLY, AFTER THREATS TO LEAVE THE CAR AT THE DEALER OR SEEK LEGAL ADVICE TO REMEDY, BASIL REPLACED THE CYLINDER HEAD FOR $400.00. WHO EVER HEARD OF A CRACKED HEAD AT 32,000 MILES ? WE HAD ONLY PUT ABOUT 10,000 MILES ON IT ! ALSO THE KEYLESS ENTRY ON THE DRIVER DOOR WOULD ONLY WORK ON OCCASION AND THE KEY NEVER DID WORK ON THE TRUNK (TOLD THE LOCK NEEDED REPLACEMENT) WHICH WE WOULD HAVE TO PAY FOR IF WE WANTED FIXED. SINCE THE INSPECTION WAS COMING UP IN JUNE 2003 AND THE BRAKES AND ROTORS WOULD PROBABLY NEED REPLACEMENT JUST LIKE ALL FOCUS'S DO, WE TRADED IN THE CAR TO AVOID THE MONEY TRAP. THAT CAR WAS THE WORST HUNK OF JUNK I'VE EVER HEARD OF! I PAID $10,500.00 FOR THE CAR IN JUNE 2001 WITH 23,000 MILES ON IT AND HAD A HARD TIME GETTING $5,000.00 AS A TRADE WITH 33,000 MILES IN MAY 2003 ! IT WAS THE BIGGEST RIP OFF OF MY LIFE ALSO I LOST OUT WHEN I CASHED IN THE WORTHLESS API WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070226January 15, 2004
AIR BAGS
I HAVE HAD A TERRIBLE EXPERIENCE AT STAN MORRI FORD IN TRACY, CA AND THOUGHT OTHERS SHOULD KNOW OF MY PLIGHT (AND PERHAPS THIS WOULD MAKE A COMPELLING CONSUMER AFFAIRS STORY). A FEW WEEKS AGO, I WAS COMMUTING IN MY 2000 FORD FOCUS ON I580 WHEN, FOR NO REASON, THE DRIVER'S SIDE AIRBAG DEPLOYED VIOLENTLY. I WAS THROWN FROM THE DRIVER'S SIDE TO THE PASSENGER'S SIDE OF THE CAR, THE CAR FILLED WITH SMOKE AND I WAS "MOVED" ACROSS TWO LANES OF TRAFFIC TO LAND IN A SHALLOW DITCH JUST EAST OF THE SANTA RITA ROAD EXIT. AFTER REGAINING MY COMPOSURE AND COUNTING MY BLESSINGS MY WIFE AND CHILDREN WERE NOT IN THE CAR, I WAITED FOR THE SMOKE TO CLEAR AND FINISHED MY DRIVE HOME, SHAKEN, CONFUSED AND VERY RATTLED. UPON MY ARRIVAL HOME, I CONTACTED MY INSURANCE COMPANY (AAA) AND STAN MORRI FORD. AAA OPENED A CLAIM, BUT COULD DO NOTHING AS THERE HAD BEEN NO REAL ACCIDENT. GARY RIGGS (SERVICE MANAGER AT STAN MORRI FORD) ASKED ME TO COME IN. OVER THE PAST TWO WEEKS, STAN MORRI FORD (IN CONJUNCTION WITH FORD CORPORATE) HAS INVESTIGATED THE ISSUE. THEIR FINDINGS, BASED ON DATA FROM THE ON-BOARD COMPUTER, WAS THAT THE CAR HAD BEEN "INVOLVED IN A LATERAL COLLISION" AND BOTH FORD MOTOR COMPANY AND STAN MORRI FORD HAVE DENIED ANY RESPONSIBILITY AND REFUSE TO HELP ME. PICTURES TAKEN BY MYSELF AND AAA CLEARLY SHOW NO DAMAGE TO THE CAR. OVER THE PAST FOUR YEARS, I HAVE PURCHASED FOUR DIFFERENT CARS FROM STAN MORRI FORD. AS A LOYAL FORD CUSTOMER, I WOULD HAVE EXPECTED BETTER TREATMENT. I AM NOT ONE OF THOSE "SUE-HAPPY" PEOPLE. I EXPLAINED TO EVERYONE INVOLVED THAT I SIMPLY WANTED OUT OF THE CAR, AS IT WAS NOT SAFE; I WOULD NEVER HAVE MY KIDS OR WIFE IN THERE AGAIN. EVEN IN THE FACE OF THE CONFIRMED PROBLEMS AND VARIOUS RECALLS ON THE FOCUS, THEY WILL STILL NOT ASSIST ME. (FOR MORE INFORMATION, PLEASE DIRECT YOUR BROWSER TO: HTTP://WWW.AUTOSAFETY.ORG/PRESSRELEASES/FORDFOCUS.HTM )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10070246January 15, 2004
SERVICE BRAKES, HYDRAULIC
AT THIS EARLY MILEAGE THE BRAKE PADS AND ROTORS NEED TO BE REPLACED. WE WERE INFORMED BY THE SERVICE MANAGER AT THE DEALER THAT THIS IS A PROBLEM THE SEE OFTEN BECAUSE OF THE TYPE OF BRAKE PADS AND TYPE OF ROTORS. THIS IS UNBELIEVABLE THAT FORD IS HIDING THIS PROBLEM. WE BOUGHT A BRAND NEW CAR SO WE WOULDN'T HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070256January 15, 2004
POWER TRAIN
EXCESSIVE GEAR CHATTERING HAS NECESSITATED THE REPLACEMENT OF THE FINAL DRIVE GEAR. WAS TOLD BY DEALERSHIP THAT FINAL DRIVE GEAR WAS DEFECTIVE AND A REDESIGN WAS PLACED IN VEHICLE. BECAUSE OF REDESIGN I NEEDED NEW DRIVE AXLES. TORQUE CONVERTER WAS ALSO SHOT AND A NEW DIFFERENTIAL WAS PUT INTO VEHICLE. NEW BEARINGS HAD TO BE ORDERED BUT WAS TOLD BY DEALERSHIP THEY ARE ON NATIONAL BACKORDER UNTILL DECEMBER OF 2004. YES IF YOU CAN BELIEVE IT, 20 MONTHS FROM NOW. DEALERSHIP IS ORDERING BEARINGS THAT ARE CLOSE TO THE BACKORDERED PARTS, AND MEASURING FOR FIT. TOTAL TIME IN SHOP: 32 DAYS AND COUNTING. COSTS ASSOCIATED WITH CAR BEING ON LIFT FOR 21 DAYS IS $13,860 EXCLUDING PARTS AND LABOR OF THE MASTER MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070308January 15, 2004
UNKNOWN OR OTHER
THE TUMBLERS IN MY IGNITION FAILED AND THERE WERE 4 OTHER FORD FOCUSES THAT HAS BEEN TOWED IN TO A FORD PLACE FOR THE SAME REASON. THE KEY WON'T GO ALL THE WAY INTO THE IGNITION TO START THE CAR AND THEY HAD TO REPLACE THE WHOLE LOCK AND KEY SYSTEM IN MY CAR. I FEEL LIKE IT SHOULD BE A RECALL ON THESE CARS INGNITION SWITCHES FOR THE TUMBLERS FAILED .. MY BATTERY CABLE STILL GET CORRODED AND I THOUGHT THEY RECALLED THOSE AS WELL BUT THEY DON'T LOOK CHANGED AT ALL. I RECENTLY BOUGHT A NEW BATTERY AND THE CAR SHAKES A LOT NOW THAN BEFORE. IN MY OPINION, THIS CAR IS NOTHING MORE THAN A PIECE OF CRAP. I'VE ONLY HAD IT 3 YEARS AND IT DRIVES LIKE I'VE HAD IT 10 YEARS. MY MOM HAS A BRAND NEW SUV BOUGHT IT THE SAME YEAR I BOUGHT MINE. HERS HAS MORE MILES THAN MINE DOES AND HERS IS DOING FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070328January 15, 2004
ENGINE AND ENGINE COOLING
PROBLEM STARTED IN MID-FEBRUARY 2003. WHEN THE FAN SPEED LEVEL FOR THE HEAT IS TURNED TO THE 3RD POSITION THE FAN NOISE DROPS DOWN & THEN A VERY ACRID BURNING ODOR IS EMITTED. CAN NOT PUT THE LEVEL HIGHER THAN THE 2ND LEVEL DUE TO THE BURNING (WIRE?) ODOR AND CONCERNED THAT A WIRE IS BURNING. OUR MECHANIC TOLD US THAT WE NEEDED A NEW HEATER SWITCH WHICH HE PROCEEDED TO ORDER BUT WAS TOLD BY A FORD DEALERSHIP THAT THE ITEM IS BACKORDERED DUE TO A HIGH DEMAND FOR THIS PART. WE STILL DON'T HAVE THE PROBLEM FIXED YET & NOW AM CONCERNED ABOUT USE OF THE AIR CONDITIONER. I HAVE SPOKEN WITH A FORD DEALER WHO SAYS THERE ISN'T A RECALL OR TSB, I HAVE CALLED THE NHTSA, & I'VE CHECKED THE ALLDATA.COM WEBSITE WITH NO LUCK. I SUPPOSE, GIVEN THE PROBLEMS WE CONTINUE TO HAVE WITH THE REAR TIRES, THIS COULD BE CONSIDERED A MINOR PROBLEM, HOWEVER I DON'T THINK SO. MY ONLY OTHER COMMENT IS THAT I DEFINITELY DO NOT FEEL SAFE DRIVING THIS VEHICLE AT HIGHWAY SPEED DUE TO THE VIBRATION OF THE WHEELS & HOW WOBBLY THEY FEEL. WE HAVE TO REPLACE TIRES OFTEN BECAUSE THEY CUP. ANY INFORMATION YOU CAN GIVE ME OR ANY DIRECTION YOU CAN POINT BE WOULD BE APPRECIATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070356January 15, 2004
AIR BAGS, UNKNOWN OR OTHER
THE KEY SWITCH KEEPS LOCKING UP AND YOU CAN NOT TURN THE KEY. IT HAS TO BE TAKEN TO THE DEALER OR SHOP FOR REPAIR. THIS HAS HAPPENED 5 TIMES AND THE DEALER COVERED THE FIRST 2, AND I PAID FOR THE NEXT 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070374January 15, 2004
UNKNOWN OR OTHER, STEERING, WHEELS, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
EXTREME AMOUNT OF PROBLEMS AND RECALLS, VEHICLE HAS LOW MILEAGE. IN ADDITION TO LISTED PROBLEMS, SEVERE REAR TIRE CUPPING AT 7000 MILES, MAY BE ATTRIBUTED TO LOOSE REAR WHEEL BEARING. POWER STEERING PRESSURE HOSE LEAKING, A/C STILL NOT FIXED CORRECTLY COLD LASTED FOR ABOUT A MONTH DRIVERS DOOR LOCK WONT LOCK INTERM. REAR TRUNK LATCH WONT RELEASE FROM INSIDE CAR. FUEL GAUGE ERRATIC, CAUSED DRIVER TO RUN OUT OF GAS ON A BRIDGE. MAF SENSOR FAILURE, CAUSED DRIVER TO BE LIMITED TO 15 MPH ON FREEWAY TILL NEXT EXIT. VHEICLES RADIO STUCK ON WITH KEY REMOVED CAUSING BATTERY DRAIN---HAPPENED TWICE AND WAS FIXED. VEHICLE IS A LEASE DUE BACK FOR RETURN IN AUGUST. CANT WAIT TO BE RID OF THIS HEADACHE BUT FEEL SORRY FOR WHOEVER BUYS IT... I WOULD STILL LIKE FORD MOTOR CO TO REIMBURSE ME FOR THE LEASE PAYMENTS MADE FOR THE AMOUNT OF DOWNTIME AND TIME VEHICLE SPENT AT THE DEALERSHIP TO FIX SOME OF THESE PROBLEMS......THANKYOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070400January 15, 2004
ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE COMPLAINT DEALS WITH THE RIGHT SIDE DOOR LOCK.I TOOK IT INTO MCCOTTER FORD WHERE I BOUGHT THE CAR FROM.THEY WANTED TO CHARGE ME OVER $300 TO FIX IT AND THIS IS WITH THE EXPENSIVE WARRANTY PACKAGE. WE COULD NOT AFORD THIS,SO MY WIFE AND KIDS ARE DRIVING AROUND IN A CAR THAT THE PASSENGER SIDE DOOR THAT CANNOT BE OPENED. THIS CANNOT BE SAFE, WHAT CAN WE DO.THE CAR HAD BETWEEN 50 AND 60 THOUSAND MILES ON IT,THE DEALERSHIP THAT WE BOUGHT THE CAR FROM IS IN TITUSVILLE FLORIDA. THIS OCCURED IN 2002
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070521January 15, 2004
POWER TRAIN, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
NOV 2002 TOOK TO DEALER THE CAR WAS PURCHASED FROM, TOLD THEM IT WAS SLUGGISH AND GAS GUAGE DIDN'T ALWAYS REGISTER. I THOUGHT AT THAT TIME IT WAS MAYBE THE TRANSMISSION. I WAS TOLD NOTHING WRONG, COULD NOT DUPLICATE PROBLEM. TOOK TO NEIGHBORHOOD DEALER FOR THE SAME PROBLEM REPLACED FUEL FILTER. HAD ALL THIS WORK BEFORE WARRANTY EXPIRED IN FEB 2003. NEVER NOTIFIED ABOUT POSSIBLE FUEL PUMP. JUNE 27TH STARTED CAR AND ENGINE DIED. IT THEN WOULDN'T START AGAIN FOR ABOUT 30 MINUTES. I TOOK IT IMMEDIATELY TO MY NEIGHBORHOOD FORD DEALERSHIP. WHO TOLD ME IT WAS THE FUEL PUMP AND STRONGLY SUGGEST NOT TO DRIVE THE CAR UNTIL REPAIR. SO THE CAR WAS LEFT THERE FOR REPAIRS. AFTER LISTEN TO THE SERVICE PEOPLE AT THE DEALERSHIP, IT CAME TO MY ATTENTION THIS WAS A COMMON PROBLEM. I STARTED TO INVESIGATE THIS MYSELF AND FIND 67 CASES LISTED ON THE NHTSA WEBSITE. THE COMMON STATEMENT WAS THAT THE WHILE DRIVING AT ANY SPEED AND WITHOUT PRIOR WARNING VEHICLE DIES OUT. ON CAR HITTING A PARK VEHICLE AND SEVERAL NEAR MISSES ON THE HIGHWAY. 2000 FORD FOCUS ENGINE SPUTTERS AND THEN STALLS AT HIGH SPEEDS. MY CONCERN IS THAT I HAVE HEARD AND READ HUNDRED IF NOT THOUSANDS OF THESE FUEL PUMP FAILURES AND AFTER MANY NICE BUT INEFFECTIVE ANSWERS FROM FORD I FEEL THAT SOMEONE WILL BE INJURED SERIOUSLY OR DIE TO THESE FAULTY AND POSSIBLY DANGEROUS FUEL SYSTEMS. MY DEALERSHIP PREVIOUSLY WORKED ON THIS TELLING ME FUEL FILTER AND I FEEL KNOW WELL IT WAS MORE AND LIKE THE FUEL PUMP. IT SEEM THAT THE GAS GUAGE NOT REGISTERING IS A CLEAR SIGN OF PROBLEMS WITH THE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070557January 15, 2004
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
CAR SUDDENLY STALLS WHEN TAKING A SWEEPING RIGHT HAND TURN. POWER STEERING IS INOPERABLE, LEAVING AUTO IN MIDDLE OF ROAD OR HIGHWAY RAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070562January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
WHILE COMING HOME FROM A HOUSE WARMING IN TUCSON, AZ ON 06/21/03 ME, MY 2 NIECES,AND MY DAUGHTER WERE ON THE FAST LANE OF THE FREEWAY COMING OUT OF TUCSON WHEN THE ENGINE STARTED LOSING POWER, THE CAR STARTED SLOWING DOWN TO ABOUT 25 MPH WE HAD TO CROSS 3 LANES TO GET OFF THE FREEWAY WITH OTHER CARS COMING AT 65 TO 70 MPH WE ALMOST GOT HIT ON THE LAST LANE BEFORE EXITING THE FREEWAY. THE CAR THEN SPUTTERED THE REST OF THE WAY OFF THE FREEWAY. AFTER SITTING FOR A WHILE WE WERE ABLE TO START IT AGAIN. AND CONTINUE HOME BUT WE USED FRONTAGE RD ALL THE WAY. I AM AFRAID TO TAKE IT ON THE FREEWAY ANYMORE. SOMETIMES IT DOES WANT TO START AT ALL. THE DOOR ON PASSANGER SIDE ALSO DOESN'T UNLOCK WITH POWER BUTTON. SERVICE ENGINE LIGHT COMES ON WITH BATTERY LIGHT AND OIL LIGHT. I FEEL SOMEONE WILL EVENTUALLY BE SERIOULY INJURED UNLESS THEY FIND OUT WHAT IS WRONG HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070586January 15, 2004
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, STEERING, SUSPENSION, TIRES, WHEELS
PROBLEM I'M STILL HAVING AND WAS REPORTED TO DEALERSHIP IS CAR PULLS TO LEFT, ( NOT CORRECTED) BACK END OF CAR OR TIRES BOUNCE ON ROAD AND ESPECIALLY WHEN HITTING A BUMP, CANNOT STAY ON ROAD IN SLUSH OR SNOW, BACK END IS ALL OVER ROAD, ( NOTHING DONE) TIRES ARE COMPLETELY GROVED IN MANY SPOTS ON THE TIRES, CAUSED BY REAR END BOUNCING ON ROAD, FIRESTONE WON'T REPLACE THEY SAY IT IS FOCAS'S REAR END AND IT WEARS OUT THE TIRES, DEALER OR FORD WON'T DO ANYTHING ABOUT REAR END OR TIRES, CAR VIBRATES BADLY, REAR DOORS BARLEY OPEN ARE SO STIFF, LOOKS LIKE DOOR LOCKS ARE COROADED NOTHING WAS DONE BY DEALERSHIP EVEN THOUGH THEY SAID THEY LUBRICATED, NOTHING IS ON THE LOCKS TO SHOW LUBRICATION OF LOCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070598January 15, 2004
UNKNOWN OR OTHER, WHEELS, POWER TRAIN, SUSPENSION, EQUIPMENT:ELECTRICAL
I NOW HAVE A PROBLEM WITH THE TRANSMISSION. THE MECHANIC THINKS IT IS A FILTER OR SWITCH THAT KEEPS THE OIL LEVEL IN THE TRANSMISSION WHEN TURNING RIGHT. MY CAR SHUTS OFF WHEN I MAKE RIGHT TURNS. I HAVE SPENT WAY TOO MUCH MONEY AND STILL OWE ON THIS CAR..FRANKLY I WOULD LIKE TO TURN IT IN! HAS LOT OF REPAIR NEEDS TOO MUCH MONEY. I HAD ALL OF THE RECALL WORK DONE ALSO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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