Ford Focus Complaints

22,326 consumer complaints on file.

#10084006August 2, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 65 MPH CONSUMER HEARD A LOUD BANG AFTER A TRACTOR TRAILER PASSED ON THE LEFT SIDE. VEHICLE BEGAN TO FILL WITH SMOKE, AND THE CONSUMER FELT A SHARP PAIN IN THE SHOULDER. DRIVER'S SIDE AIR BAG DEPLOYED. CONSUMER CLAIMED THAT THE VEHICLE NEVER MADE CONTACT WITH THE TRACTOR TRAILER. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10084026August 2, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 75 MPH VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. BUT ON ONE OCCASION WAS ABLE TO RESTART THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083170August 2, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
APPROXIMATELY 10 TIMES NOW, I HAVE TRIED TO START MY 2000 FORD FOCUS, AND THE KEY EITHER WILL NOT INSERT COMPLETELY OR IT WILL NOT TURN IN THE SWITCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083172August 2, 2004
ELECTRICAL SYSTEM:IGNITION
CAME OUT OF WORK AFTER CLOSING UP AT 9:30 PM. AT FIRST, KEY WOULD ONLY GO INTO IGNITION HALF WAY.AFTER A LITTLE JIGGLING KEY WENT IN THE REST OF THE WAY BUT WOULD NOT TURN AT ALL, AND STEERING WHEEL REMAINED LOCKED. AFTER A HALF HOUR OF TRYNG I GAVE UP AND HAD THE CAR TOWED TO THE DEALER(JOHN LANCE FORD - WESTLAKE, OHIO) BECAUSE THEIR SERVICE DEPARTMENT IS OPEN TILL MIDNIGHT. ON THE RIDE THERE THE TOWTRUCK DRIVER TOLD ME HE PICK UP SEVERAL FOCUS'S A WEEK WITH THE SAME PROBLEM. HEARD THE SAME THING FROM THE SERVICE DEPARTMENT DEALER. DEALER REPLACED IGNITION TUMBLER AND STEERING COLUMN IGNITION LOCK AT A TOTAL COST OF $331.52 TO ME SINCE IT WAS NOT COVERED. I FILED A COMPLAINT WITH THE DEALERSHIP AND WITH FORD SINCE I FEEL THIS IS A MANUFACTURING DEFECT THAT SHOULD BE COVERED. I HAVE NEVER HEARD A RESPONSE FROM EITHER SINCE. I FEEL THIS A SAFETY ISSUE SINCE I WAS STRANDED AT NIGHT, BUT I WAS LUCKY ENOUGH TO HAVE AAA AND A CELLPHONE. I FEEL SORRY FOR THOSE THAT DON'T. THIS IS AN UNBELIEVABLY COMMON PROBLEM WITH THE 2000 FOCUS AND SHOULD BE A RECALL, AND WE SHOULD ALL BE REIMBURSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10084057August 2, 2004
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
CONSUMER STATED THAT THE POWER ACCESSORIES WERE DEFECTIVE. THE POWER DOOR LOCKS WERE INEFFECTIVE, THE KEY WON'T WORK IN THE DOOR. THE DOORS DID NOT OPEN MANUALLY FROM THE INSIDE, THE HATCH BUTTON FROM THE INSIDE WILL NOT WORK EITHER. ONCE THE ACTUATOR FROZE, IT BLEW A FUSE, PREVENTING THE DOORS FROM OPENING. CONSUMER CONTACTED THE MANUFACTURER, WHO WAS NOT WILLING TO DO ANYTHING ABOUT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083108August 1, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
MY WIFE WAS DRIVING OUR 2001 FORD FOCUS WAGON ON A NORMAL PAVED ROAD WHEN THE RIGHT FRONT COIL SPRING SNAPPED IN HALF. THE CAR HAS 52000 MILES ON IT. I HAD TO PAY TO HAVE IT FIXED BECAUSE THE WARRANTY HAD EXPIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083046July 31, 2004
ELECTRICAL SYSTEM:IGNITION
I OWN A 2000 FORD FOCUS. SEVERAL TIMES IN THE PAST YEAR, THE KEY WOULD NOT TURN TO START THE CAR. IN THE PAST I HAVE BEEN ABLE TO JIGGLE THE KEY AND STERRING WHEEL TO GET IT STARTED. ON 7/14/2004, THE SAME THING OCCURRED, BUT I NEVER HAD ANY SUCCESS WITH TURNING IT AT ALL. THE STEERING WHEEL WAS ALSO LOCKED UP. I INVESTIGATED THE PROBLEM ON THE INTERNET AND FOUND THIS WAS VERY COMMON ON FORD FOCUS, ESPECIALLY 2000. I HAD THE CAR TOWED AND HAD REPAIRS DONE AT ED KELNLEY FORD IN LAYTON, UTAH COSTNG $461.01.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083074July 31, 2004
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
CAR WILL RANDOMLY NOT START. THIS OCCURS BOTH WHEN ENGINE HAS BEEN COLD FOR SEVERAL HOURS AND AFTER ENGINE HAS BEEN RUNNING A WHILE AND THEN SHUT OFF AND RESTARTED. CAR WILL EVENTUALLY START USUALLY AFTER WAITING ABOUT 30-40 MINUTES. DEALER SAYS CANNOT REPLICATE PROBLEM BUT THEY WILL NOT KEEP IT LONG ENOUGH TO REALLY TRY. IF WE WERE TO TOW TO DEALER, CAR WOULD BE STARTING BY THE TIME IT GOT THERE. OCCURS AT RANDOM, ABOUT 1-3 TIMES PER MONTH SINCE NOVEMBER 2003. HAS BEEN TO DEALERSHIP 2 TIMES. FIRST TIME, LOOSE WIRE IN STEERING COLUMN WAS CORRECTED BUT THEY SAID NOTHING WAS WRONG WITH CAR. SECOND TIME THEY REPLACED A PART IN IGNITION SWITCH BUT SAID NOTHING WAS WRONG WITH IT TO START WITH. STILL HAVING NO-START PROBLEM. RETURNING TO DEALERISHIP TOMORROW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10084015July 30, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
POSSIBLE DEFECT WITH CLIP/CLAMP ON FUEL PUMP.*MR ON JAN 20, 2004 THE FUEL PUMP WAS REPLACED PER RECALL, THE MILEAGE AT THE TIME WAS 18446. ON JUNE 7, 2004 THE CLAMP OR HOSE FROM THE FUEL PUMP DETACHED WHICH RESULTED IN THE VEHICLE NOT STARTING. THE CONSUMER ALSO SAW A SIZEABLE AMOUNT OF FUEL UNDER THE VEHICLE AFTER SHE ATTEMPTED TO START THE VEHICLE, MILEAGE AT THAT TIME WAS 20640. THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPLAINED THAT THE CLAMP MUST HAVE BECAME LOOSE AFTER THE VEHICLE HIT A POTHOLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083934July 30, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
UPON PUTTING THE KEY INTO THE IGNITION IT WOULD NOT FIT AS IF IT WAS THE WRONG KEY. UPON GETTING THE KEY IN THE IGNITION IT WOULD NOT TURN OVER, AND THE VEHICLE WOULD NOT START. THERE WERE NO WARNINGS. TOOK VEHICLE TO THE DEALER, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083942July 30, 2004
ELECTRICAL SYSTEM
WHILE DRIVING VEHICLE STALLED. CONSUMER RESTARTED THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THE PROBLEM RECURRED, AND HAD NOT BEEN RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083806July 29, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN NHTSA RECALL 00V302000 CONCERNING CRUISE CONTROL. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION. DEALERSHIP WAS NOTIFIED. HOWEVER, THEY INDICATED SORRY VIN WAS NOT INCLUDE IN THIS RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083822July 29, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT ANY SPEED VEHICLE STALLED INTERMITTENTLY, RESULTING ONCE IN A CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10082948July 29, 2004
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
WHEN SHIFTING MY SIX SPEED MANUAL TRANSMISSION INTO FIRST GEAR, IT OFTEN GOES INTO REVERSE. THIS TRANSMISSION DOESN'T HAVE A LOCKOUT, BUT IT HAS SOME KIND OF SPRING RESISTANCE THAT CONSTANTLY FAILS, WHICH CAUSES YOU TO SHIFT THE CAR INTO REVERSE WHEN YOU ARE TRYING TO PUT IT INTO FIRST GEAR. THIS ACTION HAS ALMOST CAUSED NUMEROUS ACCIDENTS AT STOP LIGHTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082962July 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I OWN A 2000 FORD FOCUS COUPE WITH 119000 MILES. ALTHOUGH THIS IS HIGH MILEAGE, MY NORMAL DRIVE IS 30-60 MILES. ON 7-27-04 I ATTEMPTED TO START THE CAR AND WAS UNABLE TO GET THE KEY TO TURN IN THE IGNITION. THE TOW DRIVER FROM AAA WAS ALSO INITIALLY UNSUCCESSFUL, BUT AFTER CONSULTING WITH A LOCKSMITH HE SAID THAT THE LOCK TUMBLERS WERE STUCK; HE GOT IT TO TURN BY HITTING THE BUTT OF THE KEY. THIS WAS OBVIOUSLY NOT SOMETHING TO CONTINUE DOING, SO I TOOK THE CAR THE NEXT MORNING TO FORD OF UPLAND, WHERE THE SERVICE WRITER TOLD ME THEY HAD SEEN MANY FOCUSES WITH THE SAME PROBLEM. I ASKED IF THERE HAD BEEN A SERVICE MEMO FROM FORD AND HE SAID NO. NOT WANTING TO RISK THE CAR HAVING A DISABLED IGNITION WHILE AN HOUR FROM HOME, I HAD THE DEALER INSTALL A NEW IGNITION FOR $318. HOWEVER, I TOLD HIM THAT THIS WAS THE FIRST TIME I'D EVER SEEN A PROBLEM WITH AN IGNITION SWITCH ON ANY CAR I'VE OWNED, INCLUDING THE LAST THREE CARS I'VE OWNED, WHICH ALL LASTED OVER 160000 MILES, AND THAT EVEN THOUGH MY CAR HAD A LOT OF MILES, BECAUSE OF MY LONG AVERAGE TRIP, THE NUMBER OF STARTS WAS EQUIVALENT TO A CAR WITH 40000 MILES DRIVEN LOCALLY. I THEN DID AN INTERNET SEARCH AND FOUND LITERALLY DOZENS OF SIMILAR COMPLAINTS, SOME BY PEOPLE WHO HAD HAD MULTIPLE IGNITION REPLACEMENTS. ALSO, IN A PREVIOUS PROBLEM WITH THIS CAR, FORD HAD DENIED THAT THERE WAS ANY PROBLEM WITH THE FUEL PUMP WHEN I INQUIRED ABOUT A PROBLEM WITH THE CAR DYING ON HARD RIGHT TURNS, ONLY TO SEE A RECALL TWO MONTHS LATER, SO MY SUSPICION IS THAT THEY ARE ALSO WELL AWARE OF THIS IGNITION PROBLEM (THE DEALER SAID AS MUCH).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082979July 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE 46,000 MILES ON MY FOCUS AND THE IGNITION SWITCH WILL LET ME INSERT THE KEY BUT WILL NOT LET TURN THE IGNITION ON, I HAVE PERSONALLY READ HUNDREDS OF FORUMS POSTS WITH THIS PROBLEM OCCURING..... I SHOULD NOT HAVE TO PAY $300+ TO HAVE THIS REPAIRED. THE EXTREMLY BAD PART IS THAT MY WIFE WAS TRYING TO START THE CAR UP AT THE TIME.... SHE HAD NOTICED SOMEONE FOLLOWING HER TO THE CAR AND WHEN SHE GOT IN THE CAR AND LOCKED THE DOOR BEHIND HER, HE STARTED TRYING TO BREAK IN, AND LONE AND BEHOLD SHE TRIED TO START THE CAR BUT THE IGNTION WOULD NOT TURN. THANKFULLY I WAS ONLY A FEW BLOCKS AWAY AND SHE CALLED ME IN A PANIC, WHEN I ARRIVED TO WHERE SHE WAS I SEEN THE MAN TRYING TO GET IN THE CAR, HE SEEN ME COMING UP TO THE ONLY CAR IN THE PARKING LOT (MY FOCUS) AND STARTED RUNNING HE JUMPED OVER A FENCE AND I COULD NOT CATCH HIM...... WHATS TO STOP THIS FROM HAPPENING AGAIN? I HAVE SEEN NUMEROUS POSTS ON FORUMS ABOUT PEOPLE WHO HAVE TAKEN THEIR CAR IN HAD THE IGNITION "FIXED" ONLY FOR THEM TO COME ACROSS THIS PROBLEM AGAIN. I CANNOT KEEP MY FAMILY SAFE ALL THE TIME. I GUESS I JUST NEED TO TRADE MY FOCUS IN FOR A RELIABLE VEHICLE! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087656July 28, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PROBLEMS WITH 2000 FORD FOCUS REAR DOOR LATCHES. *MR (THE REAR DOOR OPENED WHILE THE VEHICLE WAS IN MOTION) THE FUSE WAS BROKEN MAKING THE LATCH FREEZE. THE VEHICLE HAD A FAULTY PART IN THE LEFT SIDE DRIVER'S DOOR ACTUATOR. THIS MADE THE FRONT DOOR AND PASSENGER SIDE DOOR USELESS. THE DOOR COULD NOT BE OPENED FROM THE INSIDE OR OUTSIDE, NOT EVEN WITH THE UNLOCK BUTTON FROM THE INSIDE, THE KEY OR EVEN THE REMOTE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083985July 28, 2004
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
PROBLEMS WITH THE VEHICLE MOTOR GOING FAST THEN SLOWING DOWN. *MR WHEN THE VEHICLE WAS IN MOTION, THERE WAS THUMP IN THE REAR UNDER THE SEAT AS IF IT WERE STOPPING AND OR LOSING POWER, THE EMISSION LIGHT HAD COME ON THE DASH BOARD AND WOULD GO OFF AND ON AGAIN, THE FLOOR WOULD VIBRATE AND RATTLE, THE ENGINE WOULD CUT OFF WHEN AT STOP LIGHTS, THE KEY WOULD NOT TURN IN THE IGNITION/STUCK IN CYLINDER. THE STALLING WOULD OCCUR ESPECIALLY WHEN THE FUEL TANK WAS BELOW 1/2. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083960July 28, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
CONSUMER ATTEMPTING TO GET A REIMBURSEMENT FOR REPAIRS THAT WAS DONE ON 2000 FORD FOCUS. *MR THE DRUM WAS BADLY RUSTED AND THE BEARING(S) WERE IN BAD SHAPE. THE CONSUMER STATED THE PROBLEM WAS A FAULTY DUE TO THE FIRST YEAR MODEL AND OR POOR MECHANIC WORKMANSHIP. *SC THERE WAS A RECALL REGARDING THIS ISSUE RECALL #00V303000 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083650July 28, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE IGNITION WAS LOCKED IN PLACE AND IT WOULD NOT MOVE AT ALL. ALSO, STEERING WHEEL WAS LOCKED. DEALERSHIPS REPLACED TWICE THE IGNITION SWITCH AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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