Ford Focus Complaints

22,326 consumer complaints on file.

#10099866November 12, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
UPON TRYING TO START THE VEHILCE THE KEY STICKS AND WILL NOT TURN EITHER WAY. IT IS SOMETIMES HARD FOR THE KEY TO GO INTO THE IGNITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098757November 12, 2004
ELECTRICAL SYSTEM:IGNITION
2003 FORD FOCUS -- IGNITION LOCKS AND CANNOT BE RELEASED TO START THE CAR. DEALER (SMITH FORD IN LORDSBURG, NM) HAS TO TOW IN TO WORK ON AND LAST TIME EVEN REPLACED THE IGNITION. I AM TOLD THAT THIS SMALL DEALER HAS HAD 3 DIFFERENT FOCUS' WITH THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095242November 12, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKES ARE NOT COMPATIBLE WITH THE VEHICLE, ONCE THE VEHICLE HITS 10, 000 MILES THE BRAKES BECOME DEFECTIVE, THE ROTORS AND THE PADS WORE OUT TO THE METAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098661November 11, 2004
STEERING:LINKAGES
IN JUNE 2004, I TOOK MY 2001 FORD FOCUS INTO SUNSET FORD IN WESTMINSTER, CALIFORNIA COMPLAINING ABOUT A VIBRATION AND RATTLE IN THE FRONT END OF MY CAR. THEY CHARGED ME $80 AND TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. AGAIN, ON AUGUST 12, 2004, I TOOK MY 2001 FORD FOCUS INTO SUNSET FORD COMPLAINING THAT THE VIBRATION AND RATTLE WERE STILL THERE AND GETTING WORSE. THEY AGAIN CHARGED ME $80 FOR A DIAGNOSTIC AND TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. IN THE EARLY MORNING ON OCTOBER 2, 2004, I STARTED TO SLOWLY ACCELERATE FROM A COMPLETE STOP AND MY CAR FOR NO REASON AT ALL TURNED SHARPLY AND STRUCK A CURB. THERE IS NOW MAJOR STRUCTURAL DAMAGE TO MY CAR THAT WILL COST THOUSANDS OF DOLLARS TO REPAIR. THE ESTIMATE FOR THE REPAIRS POINT TO THE SAME TYPE OF PARTS AS ANOTHER RECALL MADE BY FORD FOR THIS SAME YEAR OF THE FOCUS. I CONTEND THAT THIS MAJOR DAMAGE WAS CAUSED BY FORDS NEGLIGENCE IN NOT FINDING AND FIXING THE ORIGINAL MECHANICAL DEFECT THAT I REPORTED TO THEM TWICE. I ALSO CONTEND THAT THE SYMPTOMS MY CAR WAS EXHIBITING WERE THE SAME AS DESCRIBED IN YOUR NHTSA CAMPAIGN ID #02V289000. (PLEASE NOTE THAT I AM RE-ENTERING THIS COMPLAINT AS I INCORRECTLY STATED THE YEAR OF THE FORD FOCUS AS 2000 INSTEAD OF 2001 IN COMPLAINT #10093930.)*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10098687November 11, 2004
ELECTRICAL SYSTEM:IGNITION
ON TUESDAY EVENING, AFTER A MEETING, I GOT IN MY CAR TO DRIVE HOME. THE KEY WOULD NOT GO ALL THE WAY IN; I THOUGHT THAT MY STEERING WHEEL WAS LOCKED (WHICH IT WAS) BUT I COULD NOT GET IT UNLOCKED. I TRIED ROLLING MY CAR OFF TO UNLOCK THE STEERING WHEEL AND TUGGING HARD ON THE WHEEL TO NO AVAIL. I CALLED AAA FOR A LOCKSMITH SERVICE BECAUSE I COULD NOT GET MY KEY INTO MY IGNITION. THE LOCKSMITH THAT SHOWED UP TOLD ME WITHOUT EVEN LOOKING THAT I HAD A 2000 FORD FOCUS AND THAT HE HAS THIS PROBLEM ALL THE TIME. WITHOUT EVEN ME HAVING TO TELL HIM WHAT WAS GOING ON, HE INSTANTLY KNEW THE PROBLEM. THE CYLINDER IN MY IGNITION HAD A BROKEN TUMBLER RESULTING IN MY KEY NOT GOING IN. I HAD TO TOW MY CAR HOME COSTING ME 25.00 BECAUSE THE LOCKSMITH TOLD ME THAT HE COULD NOT PERFORM THE MECHANICS IN THE DARK. HE QUOTED ME A PRICE OF 225 TO REPLACE THE PART, THE LOCAL FORD DEALER WANTED 350. MY FATHER PURCHASED THE PART FOR ABOUT 70 DOLLARS FORM A FORD DEALER, HE PURCHASED A NEW KEY CYLINDER TO INSTALL INTO THE STEERING COLUMN. THIS WAS ALL THAT COULD BE DONE IN ORDER THAT MY CAR WOULD START. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098697November 11, 2004
ELECTRICAL SYSTEM:IGNITION
THERE WERE NO EVENTS LEADING UP TO THE SITUATION, ONE DAY THE KEYS WOULD SIMPLY NOT WORK IN THE IGNITION. NEITHER OUR EVERYDAY KEY OR OUR SPARE KEY CAN EVEN BE INSERTED INTO THE IGNITION. THUS, WE CAN NOT OPERATE THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098587November 10, 2004
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
I OWN A 2000 FORD FOCUS. I NOTICED THAT SOMETIMES THE TRUNK WOULDNT LATCH SO I WOULD HAVE TO GO BACK AND TRY IT AGAIN. THROUGH TIME IT EVENTUALLY WOULDNT LATCH SHUT AT ALL. I WAS THEN UNABLE TO LOCK MY TRUNK COMPLETELY. IN THE PROCESS OF ALL OF THIS SOMEHOW MY TRUNK HOOD GOT BENT. I ASSUME THAT SINCE THE LATCH WAS BROKEN,EVERYTIME I TRIED TO SHUT THE TRUNK IT BENT THE HOOD SLIGHTLY. TO FIX THE PROBLEM I HAD TO PURCHASE A NEW TRUNK MECHANISM AND INSTALL IT MYSELF. I QUOTED THE COST TO FIX IT AT A REPAIR SHOP, AND IT CAME UP TO OVER $100. DOING IT MYSELF SAVED ME ABOUT $20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099764November 10, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEYS FAILED TO TURN IN THE IGNITION, AND WAS UNABLE TO START VEHICLE. DEALERSHIP WILL BE NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099779November 10, 2004
AIR BAGS:FRONTAL
DURING A 40 MPH VEHICLE FRONTAL COLLISION FRONT AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10099804November 10, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER NOTICED ON NUMEROUS OCCASIONS THAT FUEL GAUGE WOULD INDICATE THAT FUEL TANK WOULD BE HALF OR MORE FILLED. THEN, VEHICLE STALLED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT FUEL TANK NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT FUEL TANK WAS REPLACED FIVE OR MORE TIMES BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098630November 10, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
MY MOM DROVE MY 2000 FORD FOCUS TO THE SHOP TO HAVE THE BRAKES DONE. SHE HAD NO PROBLEM INSERTING THE KEY INTO THE IGNITION AND STARTING THE CAR. I HAVE NEVER HAD ANY PROBLEMS WITH IGNITION STICKING OR KEY NOT TURNING. WHEN AUTO MECH CAME OUT TO MOVE THE CAR, THE KEY COULD NOT BE INSERTED ALL THE WAY INTO THE KEYHOLE AND WOULD NOT TURN. 2 MECHS AND MY MOM TRIED GET TO THE IGNITION TO UNLOCK. WE THEN CALLED COURTESY FORD & WERE TOLD THIS IS A KNOWN PROBLEM W/ FOCUS' & WE WOULD HAVE TO REPLACE THE IGNITION LOCK. THIS COST WAS EST AT $260. IF THIS IS A "KNOWN PROBLEM WITH THE 2000 FORD, WHY ARE WE HAVING TO PAY FOR REPAIRS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098635November 10, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE AS A SOLE DRIVER AND OCCUPANT OF A 2005 FORD FOCUS, I WAS STOPPED AT A RED LIGHT AND REAR-ENDED BY A FOUR DOOR 1995 DODGE INTREPID AT A SPEED OF APPROXIMATLEY 50 MILES PER HOUR. MY DRIVER'S SEAT COLLASPED IN THE COLLISION WHICH JERKED MY NECK AND BACK INTO THE REAR SEAT. AS A RESULT MY THORASIC SPINE, CERVICAL SIPNE WAS SO INJREUD AS TO CAUSE MY NECK AND BACK INCLUDING MY BOTH ARMS TO SUFFER A DEGREE OF PARALYSIS, AND INJURY TO THE UPPER SPINAL CORD. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10083469November 9, 2004
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE VEHICLE STALLED ON TWO SEPARATE OCCASIONS. *JB THE SPEEDOMETER IN THE VEHICLE ALWAYS READS ZERO. THE MILAGE ERASE ON THEIR OWN AND POP UP AGAIN DAYS LATER THEN DISAPPEAR AGAIN. THE CONSUMER STATED THAT HE HAS TO TURN THE VEHICLE OFF AND TURN IT ON AGAIN TO READ THE GAS GAUGE. AUTOMATIC LOCKS ENGAGE 20 MINUTES AFTER THE CONSUMER HAS STARTED DRIVING. THE VEHICLE STEERING WHEEL BECAME HARD TO MOVE AS THE VEHICLE LOSS POWER AND SHUT DOWN ON SEVERAL OCCASIONS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074317November 9, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVINGTHE VEHICLE STALLED. THE DRIVER WAS ABLE TO DRIVE IT TO DEALER FOR INSPECTION. THE MECHANIC COULD NOT DUPLICATED THE PROBLEM. THE DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURS, AND HAS NOT BEEN RESOLVED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101449November 8, 2004
STEERING, POWER TRAIN
THE VEHICLE'S STEERING WHEEL CAME OFF TWICE WHILE DRIVING. *NM CAMPAIGN ID NUMBER : 02V289000. THE CONSUMER STATED THAT SHE WAS ALMOST KILLED THREE TIMES WHILE DRIVING THIS VEHICLE. TRANSMISSION FAILED THREE TIMES. THE VEHICLE HAD BEEN IN AN ACCIDENT AND THE INFORMATION WAS NOT GIVEN AT TIME OF PURCHASE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098458November 8, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AFTER COMPLETING MY SHOPPING, I RETURNED TO MY CAR. OPENED MY REAR LEFT DOOR TO PUT DOWN MY BAGS. COME TO CLOSE THE DOOR, BUT IT WOULD NOT SHUT AND AFTER TRYING FOR 40 MINUTES, THE DOOR FINALLY LATCHED SHUT. TRIED TO REMEDY THE PROBLEM AT HOME...BUT WAS FACED WITH THE SAME PROBLEM, THIS TIME IT TOOK EVEN LONGER TO SHUT. SINCE THE SUMMER, I HAVE NOT OPENED THE DOOR. CAME ONLINE TO CHECK FOR A RECALL/DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099610November 8, 2004
AIR BAGS:FRONTAL
BOTH FRONT AIR BAGS DEPLOYED INADVERTENTLY WHILE DRIVING 35-40 MPH. DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098467November 8, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, UNKNOWN OR OTHER
REAR DOORS DO NOT LATCH PROPERLY AND POWER LOCKS DO NOT WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099616November 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SHOOK SEVERELY FOR NO APPARENT REASON WHILE DRIVING 10 MPH. VEHICLE COULD NOT ACCELERATE ANYMOR, AND IT FINALLY DIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099648November 8, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD. VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE FUEL PUMP NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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