Ford Focus Complaints
22,326 consumer complaints on file.
- #10110625February 16, 2005LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FRONT DOOR DRIVER'S SIDE DOES NOT SHUT. THE ONLY WAY IT WILL SHUT IS TO GET IN THE CAR, LOCK THE DOOR THEN SHUT THE DOOR. TOOK TO THE DEALERSHIP IN REGARD TO RECALL ANNOUNCED ON 1/31/05 (NHTSA CAMPAIGN ID NUMBER: 05V030000). IT WAS DETERMINED THAT THE CAUSE IS IDENTICAL TO THE RECALL...HOWEVER, THE RECALL IS ONLY FOR THE BACK DOORS. WE HAVE TO PAY $250 TO FIX IT. THIS RECALL SHOULD APPLY TO ALL DOORS, MECHINISMS ARE ALL THE SAME.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10111611February 16, 2005SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING AT ANY SPEED STEERING WHEEL VIBRATED HEAVILY. DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM PERTAINED TO THE WHEEL BEARING. THE PROBLEM WAS NOT RESOLVED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110663February 16, 2005AIR BAGS:FRONTAL
ON THE MORNING OF 14 FEBRUARY 2005 MY SON WAS INVOLVED IN A HEAD ON CRASH IN AN INTERSECTION. OUR 2002 FORD FOCUS WAS TOTALED (IT HAS 37,000 MILES ON IT, AND I BOUGHT IT BRAND NEW FROM A FORD LOT.) THE AIR BAGS DID NOT GO OFF! BOTH MY SON AND HIS PASSNGER SUSTAINED NECK AND BACK INJURIES.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10106949February 16, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING ANY SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO REPAIRED THE ALTERNATOR. *AK THE CAR CUT OFF SEVERAL TIMES WHILE BACKING OUR OF THE DRIVEWAY. THE CAR CONTINUED TO STALL WHILE DRIVING. *EH THE FUEL PUMP WAS REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10105310February 16, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
AFTER PLACING THE KEY INTO THE IGNITION GEAR LOCKED AND THE KEY WOULD NOT TURN. VEHICLE WAS TOWED, AND THE IGNITION SWITCH HAD TO BE REPLACED FOR A THIRD TIME.*AK *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10105373February 16, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WAS SHIFTING GEARS AND TRANSMISSION FAILED ON ITS OWN. TRANSMISSION WAS UNABLE TO SHIFT PROPERLY, AND WAS UNABLE TO MOVE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THE VEHICLE WOULD GO BACKWARDS IN REVERSE AFTER A LOT OF JERKING. AFTER SEVERAL ATTEMPTS THE VEHICLE WOULD NOT GO BACK AT ALL. *TC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10106632February 16, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
THERE WAS AS IGNITION SWITCH PROBLEM. WHEN PUTTING THE KEY INTO THE IGNITION IT WAS VERY DIFFICULT. ONCE THE KEY WAS IN, IT WOULD NOT TURN. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND CURRENTLY THE DEALERSHIP WAS WORKING ON THE DEFECT. *AK THE IGNITION HAD TO BE REPLACED. *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10101459February 16, 2005LATCHES/LOCKS/LINKAGES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:IGNITION, WHEELS:LUGS/NUTS/BOLTS/STUDS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ELECTRICAL SYSTEM:WIRING
WHILE DRIVING THE DASH LIGHT BEGAN TO FLICKER THEN THE VEHICLE SHUT DOWN SUDDENLY WHILE IN GEAR. *NM CAMPAIGN ID NUMBER : 00V411000. THE CONSUMER WAS TOLD THAT THE POWER CABLE TO THE BATTERY WAS THE RESULT OF THE PROBLEM. CAMPAIGN ID NUMBER : 02V288000. THE CONSUMER WAS TOLD BY THE SERVICE DEPARTMENT THAT THIS IS A PROBLEM BECAUSE THE VEHICLE COULD EXPLODE. THE WARRANTY COMPANY TURNED THE CONSUMER DOWN STATING THAT THE PROBLEM WAS NOT PART OF THE WARRANTY. THE KEY GETS STUCK IN THE VEHICLES IGNITION AND WOULD NOT COME OUT. THE DOORS WOULD NOT CLOSE PROPERLY AND REMAINED OPEN WHILE THE VEHICLE WAS IN GEAR. WHEN THE TIRE WAS REMOVED THE CONSUMER NOTICED THAT THE WHEEL WAS MISSING A LUG NUT. CAMPAIGN ID NUMBER : 00V303000 THE AIR VENT DID NOT STAY OPEN WHEN THE A/C WAS ON HIGH. THE BRAKES HOWLED LIKE A WOUNDED DOG FROM THE TIME OF PURCHASE. PADS AND ROTORS NEEDED TO BE REPLACED. *TC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10111503February 15, 2005VEHICLE SPEED CONTROL
VEHICLE LURCHED FORWARD, AND OWNER HAD TO TAKE OUT THE KEY FROM IGNITION IN ORDER TO STOP THE VEHICLE. MANUFACTURER WILL BE CONTACTED BY CONSUMER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10111521February 15, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
INTERMITTENLY CONSUMER WOULD NOT BE ABLE TO STICK THE KEY INSIDE THE IGNITION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10111569February 15, 2005SUSPENSION:FRONT:WHEEL BEARING, ENGINE AND ENGINE COOLING
THE DRIVER HEARD A HUMMING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE NOISE ESCALATED WHILE THE VEHICLE ACCELERATED. CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD, AND REMAINED ON. THEN, VEHICLE STALLED. DRIVER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT DRIVER'S SIDE WHEEL BEARING NEEDED TO BE REPLACED DUE TO CORROSION. ALSO, THE ENGINE NEEDED A SENSOR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110507February 14, 2005STEERING:COLUMN
I AM HAVING PROBLEMS WITH THE IGNITION IN MY 2000 FORD FOCUS ZX3 NOT TURNING OVER, APPRENTLY AFTER RESEARCH AND 300.00 LATER, IT IS A DEFECT IN THE TUMBLER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10111479February 14, 2005FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE IS NOT REGISTERING THE PROPER AMOUNT OF FUEL. THE FUEL GAUGE SHOWS A QUARTER TANK OF FUEL, BUT IN FACT, THE TANK IS EMPTY. DEALER WAS NOTIFIED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110519February 14, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
IGNITION PROBLEMS, CD PLAYER MALFUCTION, WAS REPAIRED BUT FAILED AGAIN 3 TIMES TO START AND TOWED 3 TIMES TO THE DEALER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110528February 14, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
I STOPPED IN AT A LOCAL RESTAURANT AND GOT A BITE TO EAT. WHEN I RETURNED TO MY CAR I PROCEEDED TO PUT THE KEY INTO THE IGNITION BUT IT JAMMED. I FLIPPED THE KEY AND TRIED AGAIN AND NO LUCK. I THEN GAVE THE KEY A GOOD PUSH AND GOT THE KEY IN BUT IT WOULD NOT TURN OVER. I CALLED A LOCAL LOCKSMITH AND TOLD ME IT WAS A COMMON FAILURE ON FORD FOCUS. I THEN TOOK THE CAR TO A LOCAL FORD DEALERSHIP AND GOT CHARGED $450 TO REPLACE THE WHOLE IGNITION CYLINDER. I LOOKED UP OTHER FORD FOCUS COMPLAINTS AND NOTICE THAT THIS IS A COMMON PROBLEM NATIONWIDE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110533February 14, 2005ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH/STEERING COLUMN HOUSING UNIT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110540February 14, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
I BOUGHT THE A 2000 FORD FOCUS CAR IN JULY 2004. IT IS TODAY (FEB 2005) THE IGNITION HAS LOCKED UP ON ME. THE KEY WILL GO IN BUT THE KEY WILL NO TURN. THE KEY DING SIGNAL WORKS AND EVERY THING. I HAVE READ MANY CONSUMER COMPLAINTS FROM AUTOTALK.COM ABOUT THE SAME EXACT PROBLEM AND IT IS THE IGNTION CYLINDER IS THE PROBLEM AND THE PROBLEM KEEPS REACURRING EVERY YEAR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110444February 13, 2005ELECTRICAL SYSTEM:IGNITION
FORD FOCUS ZX3 IGNITION FAILURE- STEERING COLUMN LOCKS, CAR WON'T START. STUCK IN AN UNSAFE AREA WITH NO HELP. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110457February 13, 2005ENGINE AND ENGINE COOLING
MY 2000 FORD FOCUS SE'S ENGINE HAS REPEATEDLY DIED WHILE DRIVING. IT HAS DIED EVEN AT SPEEDS ABOVE 60 MPH, AND HAS ENDANGERED ME SEVERAL TIMES, ESPECIALLY WHEN IT HAPPENS GOING AROUND A CURVE. LUCKILY I HAVE AVOIDED AN ACCIDENT SO FAR, BUT IT'S ONLY A MATTER OF TIME. THIS HAS HAPPENED I WOULD SAY ABOUT 50 TIMES. I AM TOO POOR TO HAVE IT FIXED, BUT I HAVE HAD AN ENGINE FLUSH AND INJECTOR CLEANING WITH NO EFFECT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110471February 13, 2005AIR BAGS:FRONTAL, ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, SEAT BELTS:REAR/OTHER, INTERIOR LIGHTING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, WHEELS, FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, ENGINE AND ENGINE COOLING:ENGINE
THIS COMPLAINT IS CONCERNING CLARIFICATION OF OUR PREVIOUS COMPLAINTS TO NHTSA REGARDING THE 2000 FORD FOCUS : #10104088 AND #10107840. I AM EXTREMELY CONCERNED ABOUT THE MISINTERPRETATION OF DATA COLLECTED BY YOUR AGENCY AND POSTED FOR PUBLIC REVIEW. DEATHS ARE NOT POSTED, NOR ARE THEY INCLUDED AS INJURIES. THIS MISREPRESENTS THE SERIOUSNESS OF THE VEHICLE AND EQUIPMENT FAILURES REPORTED. *JB
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 2
- Deaths:
- 2