Ford Focus Complaints

22,326 consumer complaints on file.

#10114182March 16, 2005
POWER TRAIN:DRIVELINE:DRIVESHAFT
DRIVESHAFT BROKE AFTER BRAKING AND SWERVING AT 50 MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115278March 16, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DRIVER'S SIDE WHEEL MADE A LOUD GRINDING NOISE WHEN APPLYING THE BRAKES. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE THE FRONT LEFT BRAKE PAD WORE OUT FASTER THAN ALL OTHER THREE. THE CAUSE OF WHY THIS WAS HAPPENING WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114046March 14, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE FAILURE ACCURRED IN THE IGNITION SWITCH, THE KEY WOULD NOT GO INTO THE IGNITION SWITCH THUS NOT ALLOWING US TO START THE CAR IT HAD TO BE TOWED HOME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114062March 14, 2005
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
THE IGNITION CYLINDER ON MY 2000 FORD FOCUS ZX3 IS A SOURCE OF CONSTANT HEADACHES. THIS IS NOT A NEW PROBLEM TO ME...I'VE HAD MY IGNITION CYLINDER REPLACED 4 TIMES IN 4 YEARS ON MY CAR. IT IS ALWAYS THE SAME PROBLEM, AND FORD KNOWS ABOUT THE DIFFICULTY WITH THIS PART....I AM NOT THE ONLY FOCUS OWNER WITH THIS PROBLEM. THIS PART NEEDS TO BE RECALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114089March 14, 2005
EQUIPMENT, EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
1/25/04 PARKED AT METER IN STAMFORD CT, KEY WOULDN'T COME OUT OF IGNITION. GOT IT OUT, THEN WOULDN'T GO BACK IN. 20 MINUTES OF SWEATING/SWEARING, GOT KEY BACK IN. HAD TO LEAVE IT IN THE IGNITION (DANGEROUS) UNTIL 2/12/04. CAR TO DILLON FORD, WHO REPLACED KEY CYLINDER FOR $210. MILEAGE 76,489. I SAVED BROKEN IGNITION SWITCH, IF YOU WANT IT. REPLACEMENT WAS A FORD MOTORCRAFTCO. IGNITION SWITCH SW-5997 XS4Z-11582-AA. JANUARY 2005 BROKE AGAIN! BROADWAY AUTO REPLACED KEY IGNITION LOCK CYLINDER AGAIN FOR $250.00. MILEAGE 96,000. THEY GAVE ME A COPY OF "IGNITION SWITCH LOCK CYLINDER: ALL TECHNICAL SERVICE BULLETINS, INTERIOR- IGNITION LOCK CYLINDER HARD TO TURN. POSTED 09/16/02. ARTICLE NO. 02-18-2 2000 FORD FOCUS L4-121 2.0L SOHC VIN P SFI COPYRIGHT 2004 ALLDATA 8.30 "USE LOCK CYLINDER REPAIR KIT (XS4Z-11582-AA)" THIS IS THE SAME CYLINDER THAT BROKE IN MY FIRST REPLACEMENT. I SAVED BROKEN CYLINDER. BOTH CYLINDERS HAVE THE CODE S 38 KB ON BARREL. FORD'S AWARE OF THE PROBLEM, I.E., TECHNICAL BULLETIN. FORD'S USING THE SAME INFERIOR PART TO REPLACE THE DEFECTIVE KEY CYLINDER, MAKING OVER $200 EACH TIME. NHTS COMPLAINT SITE HAS 291 COMPLAINTS ELECTRICAL SYSTEM: IGNITION SWITCH; 277 COMPLAINTS ELECTRICAL SYSTEM,IGNITION; 4 COMPLAINTS ELECTRICAL SYSTEM ANTI-THEFT CONTROLLER; 2 COMPLAINTS ELECTRICAL SYSTEM: STARTER ASSEMBY. NUMEROUS COMPLAINTS "AUTOMOTIVE TALK.NET" 114 COMPLAINTS TOPIC: 2000 FORD FOCUS IGNITION LOCK CYLINDER. THIS IS DANGEROUS, HIGHLY PROIFTABLE FOR FORD MOTOR COMPANY. FORD SHOULD REIMBURSE FOR THE OVER $500 SPENT SO FAR ON THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114016March 13, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR GOES IF IT GETS CLOGGED UP WITH A SMALL AMOUNT OF SNOW. THE WAY THE CAR IS DESIGNED WHEN YOU BRUSH THE CAR OFF FROM SNOW, SOME OF IT LODGES INTO AREA THAT IS HARD TO GET THE SNOW OUT OF, WHEN WIPERS ARE TURNED ON THE MOTOR DOES NOT WORK. HAD THIS REPLACED APPROX 4 OR 5 MONTHS AGO, AND NOW IT HAS HAPPENED AGAIN. I WAS TOLD BY THE FORD SERVICE DEPT THIS HAS HAPPENED TO OTHER FOCUS OWNERS. I HAVE OWNED MANY DIFFERENT CARS OF VARYING MAKES AND MODELS AND THIS IS THE FIRST TIME I HAVE EVER HAD THIS PROBLEM, IT IS DEFINATELY A DESIGN FLAW. SOME TYPE OF GUARD NEEDS TO BE INSTALLED TO PROTECT IT FROM SNOW AND ICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113986March 12, 2005
ELECTRICAL SYSTEM:IGNITION
VEHICLE: FORD FOCUS ZX3. MY: 2000, PURCHASED IN: SAN GABRIEL, CA CURRENTLY IN: DUBLIN, OH. EVENTS: I WENT TO MY CAR ONE EVENING, SAT IN THE DRIVER'S SEAT, PULLED MY KEY OUT AND IT WOULD NOT GO IN THE IGNITION CYLINDER. IT WAS IF SOMETHING WERE STUCK IN IT AND THE TIP OF THE KEY WAS THE ONLY PART THAT WOULD GO IN. NO AMOUNT OF PUSHING SEEMED TO HELP. THE STEERING WHEEL WAS IN THE LOCKED POSITION AND I EVEN ATTEMPTED TO TURN IT TO SEE IF IT WOULD FREE WHATEVER WAS STOPPING THE KEY FROM GOING IN.*AK CONSEQUENCES: I WAS STRANDED. THE TIRES WERE TURNED TO THE LEFT AND THE STEERING WHEEL WAS LOCKED. TO HAVE IT LOADED ONTO A FLATBED TOW TRUCK WAS IMPOSSIBLE WITHOUT CAUSING MORE DAMAGE TO THE BODY OF THE CAR OR WHEELS. IT TOOK OVER AN HOUR TO GET IT LOADED ON A TOW TRUCK. CORRECTION: I TOOK THE CAR TO GERMAIN FORD FOR SERVICE AND THEY REPLACED THE IGNITION CYLINDER IN THE STEERING COLUMN. THE SERVICE TECHNICIANS SAID THEY HAD SEEN THIS ON OTHER FORD FOCUS. OTHER COMMENTS: I RESEARCHED THIS ONLINE SOME AND OTHERS HAVE EXPERIENCED THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113959March 11, 2005
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
MY CAR STALLED WHEN DRIVING ANYWHER FROM 20 - 70MPH. THE GAUGES GO HAYWIRE THE LIGHT CUT OFF AND ON , THE CLOCK RESETS, THE SPEEDOMETER GOES CRAZY, AND I HAVE A YOUNG DAUGHTER THAT RIDES IN THIS CAR. THIS STARTED IN OCTOBER AND IS STILL GOING ON TO DATE. MY CAR IS STILL UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113895March 10, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION TUMBLER FAILED. FROM WHAT I HAVE BEEN ABLE TO ASCERTAIN, THIS IS A COMMON PROBLEM THAT FORD HAS KNOWN ABOUT AND HAS CHOSEN NOT TO ISSUE A RECALL. THE FACT THAT VEHICLE HAS BEEN RECALLED ALMOST 12 TIMES SHOULD INDICATE THAT THERE IS MASSIVE ENGINEERING AND DESIGN PROBLEMS WITH THIS CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113910March 10, 2005
EQUIPMENT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I HAVE REPLACED MY ROTORS AND BRAKES 3 TIMES ALREADY AND NOW THEY ARE STARTING TO MAKE THAT SOUND AGAIN WHERE IT STARTS TO DRAG. I JUST REPLACED MY BRAKES IN MAY OF 2004 AND I HAVE ONLY DRIVEN IT 8,000 MILES. I STILL HAVE 4,000 MILES LEFT ON THE WARRANTY. I TOOK IT IN TO BILL PIERRE FORD AND THEY TOLD ME IT WAS NORMAL TO HAVE THIS NIOSE AND THAT THERE IS PLENTY OF BRAKE LEFT. I AM THINKING THAT THEY ARE WANTING ME TO DRIVE IT UNTIL THE WARRANTY IS UP SO I WILL HAVE TO REPLACE THE ROTORS AND BRAKE PADS AND PAY OUT OF MY POCKET INSTEAD OF JUST REPLACEING THEM NOW! I AM VERY IRRITATED NOW CAUSE I CAN NOT GET ANY HELP AND IT IS GOING TO COST ME ANOTHER $600.00 DOLLARS!! I HAVE ALREADY REPLACED THEM 3 TIMES OUT OF MY POCKET . WHAT THE HELL IS GOING ON WITH FORD HOW CAN THEY GET AWAY WITH THIS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113913March 10, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
1. SEVERAL LOUD POPPING NOISES EVERY TIME THE STEERING WHEEL TURNED FROM LEFT TO RIGHT OR RIGHT TO LEFT FULL. 2. DRIVERS SIDE COIL SPRING BROKE, 3. REPLACES FRONT COIL SPRINGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115123March 9, 2005
FUEL SYSTEM, GASOLINE:DELIVERY, SERVICE BRAKES, HYDRAULIC
REQUEST REIMBURSEMENT FOR BRAKES AND FUEL FILTER REPLACEMENT ON 2003 FORD FOCUS. *BF THE CONSUMER TRADED THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112764March 9, 2005
ELECTRICAL SYSTEM:IGNITION
WITHOUT WARNING OR PRIOR PROBLEMS AND WHILE PARKED, THE IGNITION AND STEERING COLUMN LOCKED UP. I WAS NOT ABLE TO TURN THE KEY NOR THE STEERING WHEEL. ALL ATTEMPTS TO DO SO FAILED. HAD VEHICLE TOWED TO FORD DEALERSHIP WHERE THE OLD IGNITION WAS DRILLED AND A NEW ONE ISNTALLED. THE SERVICE MANAGER COMFIRMED THAT THIS IS A KNOWN ISSUE WITH THE FORD FOCUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112782March 9, 2005
ELECTRICAL SYSTEM
I HAVE A 2002 FORD FOCUS 4-DOOR SEDAN. I HAVE APPROXIMATELY 45000 MILES ON THE VEHICLE. WHEN DRIVING THE VEHICLE, IT STALLS PARTICULARLY WHEN THE ELECTRIC PARTS ARE TURNED ON. YOU CAN JUMP THE CAR AND GET IT TO START, BUT THE SAME THING KEEPS HAPPENING. *AK ALSO, WHEN YOU TURN ON THE RADIO, IT MAKES A BUZZING NOISE AS IF THERE IS INTERFERENCE FROM THE MOTOR. THE PROBLEM APPEARS TO BE GETTING WORSE. ALSO, THERE SEEMS TO BE SOME SORT OF A NOISE COMING FROM THE BACK OF THE VEHICLE WHEN STOPPING. IT IS NOT THE SOUND OF WORN-OUT BREAKS BUT AS IF THERE IS AN AXLE PROBLEM. I HAVE HAD MY REAR RIGHT TIRE REPLACED TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112710March 8, 2005
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TRUNK LATCH FAILS TO LOCK,ALLOWING TRUNK TO OPEN WITHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112723March 8, 2005
POWER TRAIN:CLUTCH ASSEMBLY
VEHICLE, A 2003 FORD FOCUS W/ 20,000 MILES, BECAME DISABLED DUE TO COMPLETE FAILURE OF CLUTCH TO REENGAGE WHEN I SHIFTED - ROLLED TO STOP IN EVENING RUSH HOUR TRAFFIC ON INTERSTATE 66 IN FAIRFAX, VIRGIINIA. CAR HAD PREVOUS INTERMITTENT PROBLEM WITH CLUTCH NOT ENGAGING AND WAS RETURNED FROM DEALER TWO DAYS EARLIER, FEBRUARY 2, SAYING THE CLUTCH WAS "PERFORMING OK AT THIS TIME NPF." I COULD NOT MANEUVER FROM THE TRAVEL LANE AND CALLED 911. A VIRGINA STATE POLCIE CAR WAS DISPATCHED AND PULLED UP BEHIND ME TO PREVENT A REAR END COLLOSION UNTIL THE TOW TRUCK ARRIVED. DEALER THEN PRONOUNCED THAT THE ENTIRE CLUTCH ASSEMBLY "WORE OUT" AND CHARGED $1,840 FOR A COMPLETE REPALCEMENT OF THE PRESSURE PLATE, CLUTCH PLATES AND FLY WHEEL. THEY DID NOT RETAIN PARTS (AS I HAD REQUESTED) AND DENIED ANY WARRANTY COVERAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112731March 8, 2005
SEATS:FRONT ASSEMBLY:RECLINER
THE FOCUS SEEMS TO HAVE A DRIVERS SEAT RECLINER DEFECT. WITH OUR ZX3 THE RECLINER HANDLE BROKE OFF. WE NOW USE A SCREWDRIVER TO RECLINE THE SEAT, HAVEN'T HAD TIME TO FIX IT YET. MY SISTER WHO ALSO OWNS A FOCUS HER SEAT DOES NOT RECLINE AT ALL. SHE USES A PILLOW TO HELP WITH THE RECLINE. SHE IS A COLLEGE STUDENT HAS NO MONEY TO FIX IT. HOWEVER I DO THINK ITS FUNNY THAT BOTH CARS ARE HAVING SIMILAR PROBLEMS BOTH WITHIN 6 MONTHS OF EACH OTHER, BOTH ARE 2000 FORD FOCUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109116March 8, 2005
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. DRIVER APPLIED THE BRAKES, AND THE PEDAL WENT TO THE FLOOR. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK THE DEALER TOLD THE CONSUMER THAT THE BRAKES ARE NOT THE PROBLEM. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112644March 7, 2005
TIRES:SIDEWALL
FIRST INCIDENT OCCURRED WHEN A POTHOLE WAS STRUCK WITH THE RIGHT FRONT, CAUSING A BLISTER TO THE SIDEWALL AND A SLIGHT BEND TO THE RIM. UPON REVIEW OF THE SHALLOW DEPTH OF THE POTHOLE, I COULD NOT BELIEVE IT CAUSED A PROBLEM. ONE WEEK LATER, THE REAR TIRE ON THE SAME SIDE SHOWED A BLISTER. THE RIM WAS FINE AND HAVE NO RECALLECTION OF HITTING ANYTHING. ANOTHER WEEK AND ANOTHER POTHOLE. THIS TIME A FLAT, ON THE SAME FRONT. NOW A SEVERELY BENT RIM; ON THE INSIDE. THE RIM WAS REPAIRED AND THE TIRE REINSTALLED. HOWEVER, NO NEW BLISTER OCCURRED ON THE INSIDE WALL. I HAVE MADE THIS SAME COMMUTE FOR 10 YEARS WITH OTHER VEHICLES SHOD WITH OFF-BRAND TIRES, AND NEVER HAD AN INCIDENT OF ANY KIND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112659March 7, 2005
ELECTRICAL SYSTEM:IGNITION
WE ARE A FRANCHISEE OF AN AUTO RENTAL COMPANY. WE HAVE HAD A HALF DOZEN FORD FOCUSES THAT THE IGNITION SWITCHES HAVE FAILED ON. THESE VEHICLES HAVE MILEAGE IN THE RANGE OF 40,000-45,000 MILES. THE IGNITION SWITCH WILL JUST QUIT WORKING. WE HAVE HAD TO HAVE THE VEHICLES TOWED IN EVERY INSTANCE, AND FORD HAS REFUSED TO DO ANYTHING ABOUT IT OR MAKE ANY ADJUSTMENTS. IT COSTS US OVER $400 EVERY TIME. SOMETHING SHOULD BE DONE ABOUT IT. THESE HAVE BEEN 2003-2004 MODEL VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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