Ford Focus Complaints

22,326 consumer complaints on file.

#10172897November 8, 2006
STEERING:ELECTRIC POWER ASSIST SYSTEM
DEAR SIR, DURING A NORMAL RIDE THE STEERING WAS BLOCKED-OUT. I WAS CLOSE TO A CRASH. CAR IS A FORD FOCUS C-MAX, AND HAS ELECTRIC STEERING SYSTEM. TWO OF MY COLLEAGUES HAD THE SAME PROBLEM WITH THEIR CARS AROUND 30000 KM (MINE IS 50000 KM) AND FORD RECOMMEND "NOT TO USE THE AIR CONDITIONING SYSTEM BECAUSE THE ERROR APPEAR MORE OFTEN". WHEN MY CAR HAD THIS PROBLEM FORD JUST RESET THE COMPUTER AND THEY SAID CAR IS OK NOW. I ASK IF THE PROBLEM WILL APPEAR AGAIN, AND ANSWER WAS "IF IT APPEAR WE WILL CHANGE THE MODULE" . USUAL AFTER SUCH ISSUE YOU HAVE NOT THE SECOND CHANCE TO CHANGE IT, AND AFTER CRASH IS IMPOSSIBLE TO IDENTIFY THE ERROR. I HAVE PAPERS PRINTED FROM FORD COMPUTER WITH THE DESCRIPTION OF THE ERROR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172926November 8, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN TWO SEPARATE FRONT END COLLISIONS AND BOTH TIMES, THE FRONT DRIVER SIDE AIRBAGS DID NOT DEPLOY. ON THE FIRST OCCASION, THE VEHICLE WAS TRAVELING 40 MPH ON NORMAL ROAD CONDITIONS, AND 30 MPH ON THE SECOND INCIDENT. BOTH TIMES THE CONTACT WAS WEARING THE SEATBELT; THERE WAS NO PRIOR WARNING LIGHTS TO INDICATE THERE WAS A PROBLEM WITH THE AIRBAG. THE CONTACT SUSTAINED MODERATE INJURIES AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AFTER THE FIRST ACCIDENT, WHO DETERMINED THAT THE AIRBAGS NEEDED TO BE REPAIRED AND PERFORMED THE REPAIR. AFTER THE SECOND ACCIDENT, THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO COULD NOT DUPLICATE THE PROBLEM WITH THE AIRBAG. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR FURTHER EXAMINATION. THE CONTACT ENCOUNTERED SIMILAR COMPLAINTS ON THE NHTSA WEBSITE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10172964November 8, 2006
FUEL SYSTEM, GASOLINE:DELIVERY, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL # 03V482000, FOR THE FUEL SYSTEM: GASOLINE DUE TO THE VIN, WHEN THE MANUFACTURER WAS NOTIFIED, ALTHOUGH THE VEHICLE HAD THE SAME PROBLEMS AS DESCRIBED IN THE RECALL. THE CONTACT STATED WHILE TRAVELING 55 MPH, THE ENGINE HESITATED WHEN THE ACCELERATOR WAS DEPRESSED, MAKING A CHUGGING OR COUGHING SOUND BEFORE THE ENGINE REACTED AND ACCELERATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172810November 7, 2006
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING MY 2000 FORD FOCUS ZX3 MY CAR LOST ALL HORSEPOWER AND WOULD BARELY DRIVE DOWN THE ROAD. I HAD THE THROTTLE BODY REPLACED AND NOW IT IS MAKING A LOUD NOISE IF YOU TRY TO EXCELERATE. WITH THIS OCCURING I AM LEFT WITH NOTHING TO DO BUT, SPEND "MORE" MONEY ON PROBLEMS EVERYONE IS HAVING WITH THIS YEAR AND MODEL OF CAR. WHAT DOES IT TAKE FOR THE FORD CORPORATION TO DO SOMETHING ABOUT IT...SOMEONES LIFE COULD BE TAKEN WITH ALL THESE DEFECTS AND REOCCURING PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172715November 6, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
LIKE MANY PEOPLE, MY 2000 FORD FOCUS IS HAVING A PROBLEM WITH THE IGNITION CYLINDER LOCKING UP. IT'S HAPPENED MANY TIMES BEFORE BUT CORRECTED ITSELF AFTER MANY TRIES. HOWEVER, IT LOCKED UP AGAIN THIS PAST SATURDAY AND HAS YET TO UNLOCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172717November 6, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS 2000 STEERING WHEEL LOCKED, AT ANY GIVEN TIME. I SPENT 4 HOURS FIVE DIFFERENT PEOPLE TRYING TO GET THIS THING UNLOCKED. THIS IS A MAJOR PROBLEM, IT HAS LOCKED UP ON ME MORE THAN 50 TIMES. THIS NEEDS TO BE FIXED!!!! RECALLED BY FORD ASAP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172722November 6, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FOCUS WAGON KEY DOESN'T TURN IN IGNITION THIS IS THE SECOND TIME THIS HAS HAPPENED, WHICH COST ME MONEY IN TIME LOSS FROM WORK AND HAVING A LOCKSMITH COME AND FIX IT UNTIL I CAN GET IT TO A DEALERSHIP TO REPAIR IT AGAIN!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172725November 6, 2006
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS IGNITION CYLINDER LOCKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172744November 6, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
WITHOUT PREMONITORY WARNING OR OBSERVED MARGINAL BEHAVIOR, IGNITION LOCK FAILED AND KEY COULD NOT BE INSERTED FULLY OR TURNED TO START ENGINE. KEY FINALLY TURNED AFTER A FEW MINUTES OF RE-TRYING, BANGING ON STEERING COLUMN, ETC. LOSS: TIME SPENT RETRYING, AND INTANGIBLE ANXIETY CONCERNING HAVING TO LEAVE KEY IN IGNITION OVER A WEEKEND WHILE INVESTIGATING OPTIONS FOR REPLACEMENT DURING REGULAR BUSINESS HOURS TO REDUCE COST RELATIVE TO REPLACEMENT IN THE FIELD. PROBLEM SOLVED BY PURCHASING NON-OEM AFTERMARKET IGNITION LOCK CYLINDER AT AN INDEPENDENT AUTOMOTIVE LOCKSMITH, AFTER ONLINE LITERATURE SEARCH INDICATED THAT DESPITE 4 RELATED TSBS (14533,15421,02182,13968) AND THOUSANDS OF OWNER REPORTS, FORD HAS NOT ISSUED A RECALL - SO FULL-COST SERVICE WORK DONE AT A DEALER WOULD PROBABLY RESULT IN REPLACEMENT WITH ANOTHER INSTANCE OF THE FAULTY ORIGINAL PART. I PERFORMED ALL LABOR EXCEPT FOR SETTING NEW LOCK TO EXISTING KEY PROFILE. OLD PART RETAINED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172756November 6, 2006
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CLUTCH PEDAL DISINTEGRATED, INVESTIGATED IT AND FOUND OUT THAT HYDRAULIC FLUID IS LEAKING FROM CLUTCH MASTER CYLINDER. DEALER SAID IT IS NOT COVERED BY WARRANTY. I THINK IT SHOULD NOT HAD WORN OUT PREMATURELY WHEN THE CAR HAVE ONLY 32500 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172762November 6, 2006
ELECTRICAL SYSTEM:IGNITION
I TRIED TO START MY CAR AND THE KEY SEEMED "STUCK". I TRIED EVERYTHING TO TURN IT TO NO AVAIL. CALLED A LOCKSMITH AND HE SAID IT WAS A VERY COMMON PROBLEM WITH THE FORD FOCUS, AND THAT HE RESPONDS TO CALLS ABOUT THIS ISSUE ALL THE TIME. THE KEY IGNITION CYLINDER JUST BREAKS ON THESE CARS. I TOOK IT TO MY MECHANIC WHO CONFIRMED THIS AND IS IN THE PROCESS OF REPLACING THE IGNITION CYLINDER. THE PART FROM FORD IS SUBSTANDARD AND THAT IS WHY IT BREAKS ALL THE TIME. THIS SHOULD BE RECALLED! WHAT IS THE POINT OF A CAR IF YOU CANNOT START IT DUE TO A MECHANISM CONSTANTLY BREAKING? WHAT IF I WERE IN A BAD AREA OF TOWN, WHAT IF I REALLY REALLY NEEDED TO LEAVE IMMEDIATELY BUT COULDN'T DUE TO A FAULTY PART THAT IS A KNOWN ISSUE!? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172664November 5, 2006
ELECTRICAL SYSTEM:IGNITION
2001 FORD FOCUS. KEY WILL NOT TURN TRIED BOTH KEYS W/O HELP HAVE BEEN HAVING TROUBLE AND NOW WILL NOT WORK. THIS IS THE CAR MY DAUGHTER TAKES TO COLLEGE AND LUCKY IT WAS SITTING IN MY DRIVEWAY NOT WITH HER ON A DARK CAMPUS ALL ALONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172445November 2, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED THE KEY DID NOT GO IN THE IGNITION CYLINDER. THE NATURE OF THE FAILURE WAS PERMANENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO REPLACED THE IGNITION CYLINDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172492November 2, 2006
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE BLEW ON MY 2000 FORD FOCUS. A CONNECTING ROD BROKE AND CRACKED THE OIL PAN. ENGINE FLUIDS, INCLUDING OIL AND ANTI-FREEZE POURED OUT OF THE ENGINE. WHILE THERE ARE 130,000 MILES ON THE VEHICLE, IT WAS WELL-MAINTAINED. WE DID NOT EXPECT IT TO FAIL AFTER 6 YEARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172506November 2, 2006
EXTERIOR LIGHTING:HEADLIGHTS
AFTER DRIVING MY 2003 FORD FOCUS 5XW (5 DOOR HATCHBACK) THOUGH HEAVY RAIN ON THE HIGHWAY, THE NEXT DAY I NOTICED ONE HEAD LIGHT AND ONE FOG LIGHT WAS OUT. AFTER INVESTIGATION TO THE CAUSE. MY FOG LIGHT HAD JUST NORMALLY BURNED OUT. BUT THE HEAD LIGHT ON THE DRIVERS SIDE WHILE REPLACING THE BULB NOTICED ALL THREE NYLON CONNECTOR COVERS FOR EACH OF THE THREE WIRES HAD MELTED? CHANGING THE LIGHTS AS A SET THE SAME THING HAPPENED ON THE PASSENGER SIDE HEAD LIGHT? WITH THE REPLACEMENT BULBS NOW INSTALLED THE DRIVERS SIDE STILL DOES NOT LIGHT , ONLY THE PASSENGERS. THERE IS NO POWER COMING TO THE DRIVERS SIDE HEAD LIGHT FOR NORMAL MODE. IT WILL ONLY LIGHT WITH THE BRIGHTS ON. AS TO THE MELTING OF THE ELECTRICAL CONNECTOR COVERS I'M SURE THAT IS NOT NORMAL OPERATION.? I AM STILL INVESTIGATING WHERE THE POWER LOSS IS COMING FROM AND WHY THE INSULATION ON THE CONNECTORS OF BOTH HEADLIGHTS MELTED AWAY? FYI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172254October 31, 2006
FUEL SYSTEM, GASOLINE, SUSPENSION
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON DRY ASPHALT, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER 15 MINUTES, AND WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THE FUEL PUMP HAD STOPPED FUNCTIONING. THE DEALER REPLACED THE PUMP ON TWO SEPARATE OCCASIONS, HOWEVER THE PROBLEMS PERSISTED. THE FRON STABILIZER BAR AND FUEL FILTER WERE REPLACED. UPDATED 11/16/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172270October 31, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C CONDENSATION LEAK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172282October 31, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
(1) VEHICLE WITH APPROXIMATELY 40K MILES EXHIBITED HARD STARTING AND OCCASIONAL STUMBLE FOR 6-8 WEEKS. (2) FAILURE WAS CLOGGED FUEL PUMP AND VEHICLE WOULD NOT START. (3) CORRECTION WAS REPLACEMENT OF FUEL PUMP WITH UPDATED UNIT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172297October 31, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I NOTICED WHEN I FIRST PURCHASED MY 2004 FORD FOCUS THAT IT HAD INTERMITTENT PROBLEMS WITH THE KEY NOT TURNING THE IGNITION OVER. I RECENTLY WAS STRANDED BECAUSE MY KEY DIDN'T TURN OVER AND I TOOK IT THE SHOP WHO CONFIRMED IT WAS MY IGNITION LOCK THAT FROZE. THE COST $265...*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172201October 30, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH CYLINDER LOCKED AND I WAS UNABLE TO TURN THE SWITCH OR REMOVE THE KEY. SWITCH CYLINDER HAD TO BE REPLACED. I UNDERSTAND THIS IS A RECURRING PROBLEM AND HAS NOT BEEN ADDRESSED BY A FORD RECALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus