Ford Focus Complaints (2018)

837 consumer complaints on file.

#11645482February 28, 2025
FUEL/PROPULSION SYSTEM
Vehicle keeps dying while in idle or low speed, sometimes hard to crank. Battery/electrical has been checked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644696February 25, 2025
ENGINE
Coolant kept emptying out and causing the engine to overheat randomly. The only warning would be having to immediately pull over right then because the engine was dangerously hot. Heater core had to be replaced because it was extremely damaged even though no accidents or anything happened to cause it to be. The metal of the core just failed in an area cause a huge hole.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644743February 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644056February 21, 2025
ENGINE, FUEL/PROPULSION SYSTEM
The current recall issue already happened to my vehicle in 2022 and I had to pay out of pocket to have the entire engine replaced. I have contacted ford to get reimbursed for this due to the recall and they have not responded. Also this recall has been in place since 01/2024 and still no fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644216February 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643939February 20, 2025
POWER TRAIN, ENGINE
The contact owns a 2018 Ford Focus. The contact stated while driving 14 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission was slipping while shifting between first and second gear. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, no cause of the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 10 MPH, the vehicle jerked, the transmission unexpectedly downshifted, with the power train and check engine warning lights illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart; however, the transmission failed to operate as intended. The vehicle was towed to the residence and had not been driven since the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643695February 19, 2025
POWER TRAIN
My 2018 Ford Focus started to buck, hesitate, and felt like it was going to stall. I pulled out of an intersection and my car just wouldn't go. I almost got hit. Then my engine light came on. Took it to my mechanic and he checked it with the coding machine which showed that it was in the transmission. I looked on the recall page and although my vehicle wasn't on it, they did recall other Ford Focus vehicles for the exact same problem. Ford knows there is a problem with this. It is very upsetting that my vehicle isn't part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643723February 19, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH and attempting to accelerate, the RPMs suddenly increased; however, the vehicle failed to accelerate. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module, clutch actuators, and dual-clutch assembly. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643232February 17, 2025
POWER TRAIN, UNKNOWN OR OTHER
The Transmission is shuttering badly when taking off from stop . Like the transmission is slipping .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642660February 14, 2025
POWER TRAIN
Whenever the car is just being driven normally it has begun having issues shifting gears esspecially in the lower gears. The check engine light has gone one in the vehicle several times all producing the same error code of P07A3 "Transmission friction element 'A' stuck on". All who have serviced the vehicle have expressed that this is a well known and common issue with the newer models of Focus with active recalls in the past for the years 2012-2016 due to the exact issue that my transmission is portraying now. The vehicle will stutter when it exceeds speeds between 7mph to 14mph. In extreme cases the vehicle will stall out with a set RPM of 1×1000. When a stall out occurs the vehicle becomes unwieldy as it'll start to shake violently prompting the immediate response of pulling off to the side of the road to prevent any potential damage to the vehicle itself as well as other vehicles on the road. From the countless mechanics I've consulted about this issue they have all brought forth the notion that this problem isn't fixable and the only solution is replacing the entire transmission unit as a whole as this is again an extremely common fault with the new Ford Focus models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642586February 13, 2025
ENGINE
In 2021 there was an issue with my vehicle before 50,000 miles that the engine completely seized and had to be replaced under warranty. It took 3-4 months to get my vehicle fixed and sent to 3 different dealerships because every location did not want to fix the car and we had to fight them to get it back to me. Once I finally got the car back, less than a year later it started to pull a code saying that the engine was over heating and the engine would turn off in the middle of the road and I would have to coast to get out of traffic. Because of the engine replacement I was granted till 80,000 miles for warranty to expire and so I repeatedly brought my car in over the past 3 years for this issue while the car was still under 80,000 and each time I was told there was nothing wrong with the car. Now, the head on the engine is no longer operational and I'm outside of the 80,000 miles warranty. Conveniently, now that that the car is once again at a Ford dealership, they have now found that the head of the engine is cracked and leaked coolant into the engine. The dealership that it is at now is one of the dealerships that looked at it before and told me there was nothing wwrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641319February 7, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to reverse out of a parking spot while the transmission was shifted in reverse (R). The contact turned off the vehicle and the vehicle failed to restart. AAA arrived on the scene and jumpstarted the vehicle. The battery was replaced, but the failure persisted. Additionally, the vehicle failed to stop immediately while the brake pedal was depressed, and the transmission inadvertently shifted to second and third gear. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who performed a multi-point inspection and retrieved an error code for clutch B stuck engaged. The contact was informed that she needed to pay for further diagnostic testing. The vehicle was not repaired. Upon investigation, the contact related the failure to the TCM. The manufacturer was made aware of the failure. The failure mileage was 143,365.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640708February 4, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle hesitated, and an unknown warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. In addition, the manufacturer offered to help with the cost for the repair. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639732January 30, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11639298January 29, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine and transmission temperature warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted, and the dealer informed the contact that a used transmission was installed into the vehicle by the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 103,449.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639387January 29, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to properly accelerate, and the transmission was slipping while shifting between first and second gear. Additionally, the engine overheated due to the coolant leak, and the message to "Pull Over" was displayed. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failure. The contact stated that the transmission had been replaced on four previous occasions. The failure mileage was 77,805.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638228January 24, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM
Additional information to existing case # 11636712. The 3rd Evap canister valve repair on 1/15/2025 from Cook Ford Case# from Ford Michigan regarding Evap Canister Valve Recall Also, a 3rd pending code on the Transmission Control Module on my 2018 Ford Focus listed on the Cook Ford repair invoice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637892January 23, 2025
POWER TRAIN
My car is having a hard time shifting in lower gears, RPM's race, but car does not move forward. This is the 2nd time in 6 months we've had this issue. We've already had both clutches replaced the last time this issue happened. Car is at approximately 67,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636712January 18, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN
My vehicle has had 3 Evap Canister Valve Recall repairs since 2021, I purchased my 2018 Ford Focus Titanium brand new in January 2019. I have all receipts. I recently had the 3rd Evap canister valve repair January 15,2025. My vehicle had pending codes P144A and P1450 which would have prevented it from passing Texas Emmissions. My Vehicle has also had a Transmission Control Module Recall repair -TCM twice, once in 2022 and 2023. My car has had intermitten stalling in the middle of a intersection due to this recall putting me at risk for an accident. My vehicle currently has a pending code P2867 which is the TCM code. I have AAA tow truck history of my vehicle being towed to Classic Ford for these repeat repairs. I have taken my car to Classic Ford several times in Galveston, TX in which they have not successfully repaired these recalls. Which has turned into repeat repairs. Invoices to prove it. Cook Ford in Texas City recently repaired the 3rd Evap Canister Valve on January 15, 2025 in which they also found the faulty code for the Transmission Control Module. This is a serious concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636340January 16, 2025
POWER TRAIN
Slowed down to enter roundabout, when acceleration out of roundabout transmission shuddered, check engine light illuminated and failed to accelerate greater then 35 mph. When stopped transmission continued to shudder, and shifted awkwardly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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