Ford Focus Complaints

22,326 consumer complaints on file.

#11582364April 11, 2024
AIR BAGS
The contact owns a 2010 Ford Focus. The contact stated that while driving at slow speeds, the air bag warning light illuminated. The contact stated that the air bag was flopping around. The vehicle was taken to an independent mechanic, but no assistance was provided. The contact called the local dealer, where it was determined that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582057April 10, 2024
FUEL/PROPULSION SYSTEM
Collapsed fuel tank . Car stalls out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582068April 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact stated that while driving at approximately 70 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as intended and the vehicle was shuddering. The message Service Engine was displayed. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582077April 10, 2024
ENGINE
I have a 2016 ford focus titanium, the transmission shudders and sometimes hesitant to excellerate on the highway. at times the transmission shifts into neutral when backing up into my driveway a home. Car has this common transmission issues and started to get worse this week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582083April 10, 2024
UNKNOWN OR OTHER
A week after purchasing a pre-owned 2016 Ford Focus SE Hatchback, the Malfunction Indicator Light came on with Primary Code P144A (EVAP Emission System Purge Vapor Line Restricted/Blocked). I paid $671.39 to have the canister purge valve replaced but subsequently learned that the part was part of NHTSA Recall 18V-735. However, because the prior owner had the recall repair completed on March 6, 2019, Ford Motor Company told me that I could not receive a refund. On September 15, 2023, NHTSA opened Investigation #RQ23006. The purpose of that investigation is to "assess the scope and remedy of Recall 18V-735." Since Ford Motor Company will not remedy the situation by refunding me, I am writing today to add myself to growing number of complaints that may have been received since the investigation was opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582090April 10, 2024
ENGINE, UNKNOWN OR OTHER
My family and I were moving across the country due to my husband being stationed in a new location in December 2023z My cars check engine light came in and about 1 minute later it started flashing. I had to get it towed to our final destination. We then had it towed to the Titus will ford dealership in Lakewood Washington. I was then notified by that shop that it had an advance notice recall on it. It has been there since the beginning of January 2024. The dealership told me my whole engine needs replaced because of the recall. The mechanic has told me the recall will cover the repairs fully. It is estimated to be $7,000 to repair. I could pay for the repair and then file for reimbursement. I do not have $7,000 to fix this. Ford continues to tell me there is nothing they can to but to have me wait till the remedy is available. I have NO mode of transportation to and from work, to get on base(home), to get my kids to and from school. They say there is no rental car available for me. Ford has said that the remedy should be available “sometime” in the second quarter. I am paying my car payment and insurance for this vehicle every month without having the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582134April 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving at approximately 30 MPH, there was an abnormal sound coming from underneath the hood. The check engine and oil pressure warning lights were illuminated. The contact stated that the vehicle turned off and failed to restart. The vehicle was towed to a local dealer but was not diagnosed due to the warranty being expired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582160April 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the low oil pressure warning light illuminated. The contact pulled into an Advance Auto, where the failure could not be duplicated. The contact stated that she continued driving. The contact stated while driving 70 MPH, the vehicle started losing motive power and decelerated to 30 MPH. The contact depressed the brake pedal, but the vehicle failed to respond. The contact continuously depressed the brake pedal until the vehicle responded. The contact was able to pull to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine oil pump had failed. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) which the mechanic related to the failure; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582169April 10, 2024
UNKNOWN OR OTHER, ENGINE, VEHICLE SPEED CONTROL
The clutch on my 2017 Ford focus needs to be replaced due to it slipping/shuttering when I go to accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582171April 10, 2024
POWER TRAIN, ENGINE
The contact owns a 2017 Ford Focus. The contact stated while attempting to start the vehicle, the vehicle made an abnormal squeaking sound and failed to start. The check engine warning light was illuminated, and the message "Transmission Overheating" was displayed. The contact stated that upon shifting into neutral, the vehicle started. Additionally, the contact stated that while driving 25 MPH, the vehicle stalled. The contact was able to pull to the side of the road. The contact stated that the vehicle was able to restart when shifted into neutral(N). The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 164,727.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582180April 10, 2024
ENGINE, ENGINE AND ENGINE COOLING
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581938April 9, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission failed to shift immediately from first to second gear. The vehicle shuddered. The check engine warning light was later illuminated. The vehicle was taken to the dealer, where it was diagnosed that the clutch actuator B and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581976April 9, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Ford Focus. The contact stated while driving at approximately 50 MPH, the vehicle was sputtering and almost stalled. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581836April 9, 2024
POWER TRAIN
Transmission won't pull
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581856April 9, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Vehicle engine consistently stalls while driving resulting in dangerous or deadly situations. 4/8/24 was the 5th engine stalling incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581660April 8, 2024
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while accelerating from a complete stop, the vehicle was shuddering. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 19N08. The manufacturer referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581701April 8, 2024
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle was losing motive power. The contact stated that the check engine warning light was illuminated. The contact depressed the accelerator pedal and the vehicle failed to respond and stopped with the engine running. The contact turned off and restarted the vehicle, but the vehicle failed to respond when shifted into drive(D). The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the Transmission Control Module and transmission needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to the manufacturer's Customer Satisfaction Program Number: 14M02 TCM Extended Warranty (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581759April 8, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 35 MPH, the "Low Oil Pressure" warning light illuminated. The contact drove the vehicle back to the residence. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact had received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and related the failure to the recall. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581775April 8, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred intermittently; however, the failure previously occurred while in traffic. The contact also stated that the failure occurred while the contact and the contact's son were driving. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The contact stated that previously the failure had been repaired under warranty however, the repair only lasted for approximately nine months. The contact was informed that the repair would no longer be covered under the extended warranty under the Customer Satisfaction Program: 14M02. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581372April 5, 2024
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact stated while driving at approximately 45 MPH, the oil pressure warning light illuminated, and the contact pulled over to the side of the road. The vehicle was taken to the independent mechanic where it was diagnosed with a shredded timing belt, the screen on the oil pump was clogged, and no oil pressure. The vehicle was repaired. The contact discovered NHTSA Campaign Number: 23V905000 (Engine, Engine Cooling) however, the VIN was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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