Ford Focus Complaints (2018)

837 consumer complaints on file.

#11330960June 26, 2020
FUEL SYSTEM, GASOLINE, ENGINE
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION FAILED TO PROPERLY SHIFT GEARS WHILE THE RPMS INCREASED AT LOW SPEEDS. ADDITIONALLY, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START IMMEDIATELY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. MOUNTAINEER FORD LOCATED AT 615 N. EISENHOWER DR, BECKLEY, WV 25801, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329124June 16, 2020
SEATS
THERE ARE SUPPOSED TO BE 2 BOLTS ON THE BACK OF THE DRIVER'S SIDE SEAT. 1 CLOSE TO THE DOOR AND ONE NEXT TO THE CONSOLE. I LOOKED AND NOTICED THAT THERE WAS NO BOLT IN THE MACHINED HOLE CLOSEST TO THE REAR OF THE CENTER CONSOLE. I NOTICED THIS WHILE THE CAR WAS STATIONARY, WHILE I WAS VACUUMING THE FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329132June 16, 2020
SEATS
ONE OF THE 2 REAR BOLTS THAT BOLT THE REAR OF THE DRIVER'S SEAT TO CAR FLOOR IS MISSING. I NOTICED THIS WHEN I WAS VACUUMING THE CAR OUT. THE SEAT IS ONLY BOLTED A 3 POINTS AND IS A MAJOR SECURITY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329134June 16, 2020
STEERING
DROVE THE CAR FOR ABOUT AN HOUR, THEN STOPPED AT A GAS STATION. WHEN THE CAR WAS STARTED AGAIN, THE POWER STEERING FAILURE WARNING LIGHT CAME ON, AND POWER STEERING ASSIST WAS NONOPERATIONAL. EVEN AFTER COOLING DOWN THE ENGINE, THE POWER STEERING STILL DID NOT WORK. TOOK TO A FORD SERVICE CENTER, AND WAS TOLD THAT THE RACK AND PINION SYSTEM HAD FAILED, AND IT WOULD COST ABOUT $2,000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326142May 27, 2020
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON AND CHECKED- DIAGNOSIS PURGE VALVE IS STUCK OPEN WHICH IS ALLOWING ENGINE VACUUM INTO THE FUEL TANK WHICH HAS FLATTENED THE FUEL TANK FLAT. THERE IS CURRENTLY A RECALL ON 2018 FORD FOCUS FOR THIS SAME ISSUE IT JUST DOES NOT INCLUDE MY VIN. I WOULD LIKE TO HAVE IT INCLUDED IN CURRENT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324714May 15, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, SUSPENSION
CAR BEEN DEFECTIVE SINCE PURCHASED SEPTEMBER 2019. HAVEN'T DID CAR FAX ON VEHICLE SINCE THIS WAS MY FIRST TIME AT THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324404May 13, 2020
FUEL/PROPULSION SYSTEM
I HAD ISSUES WITH CAR STALLING LAST YEAR. I BROUGHT IT IN TO MY DEALER HENDERSON FORD IN WEBSTER, NY AND THEY FIXED IT SUPPOSEDLY. NOW HERE IT IS ABOUT 6 MONTHS LATER AND I HAVE SAME ISSUE AGAIN. I KNOW THIS YEAR FORD FOCUS WAS RECALLED FOR THIS ISSUE, BUT NOT MY MODEL. WHY WASN'T IT INCLUDED? CAN'T AFFORD TO FIX IT DUE TO NOT WORKING BECAUSE OF VIVID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323853May 8, 2020
FUEL/PROPULSION SYSTEM
THE CAR SKIPS WHEN PICKING UP SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322713April 29, 2020
UNKNOWN OR OTHER
AS I WAS DRIVING ON THE INTERSTATE, I HEARD A LOUD POP. NO OTHER VEHICLES WERE AROUND AT THE TIME. I OPENED THE SUNROOF COVER AND NOTICED IT WAS SHATTERED. I PULLED INTO THE GAS STATION TO SEE THAT THERE WAS A LARGE HOLE IN MY SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322519April 28, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN DRIVING THE VEHICLE FROM ACCELERATION OF 5MPH THE STEERING WHEEL WILL SHAKE THE GAS PEDAL SHAKES AS WELL AS THE CAR. IT HAPPENS DURING ACCELERATION FROM STOPLIGHTS AND WHILE DRIVING IN THE CITY LIMITS AND TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321251April 15, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
EACH TIME I FILL THE CAR WITH GAS, EVEN WITH THE TANK HALF FULL, THE CAR STALLS AND HAS TROUBLE STARTING. I HAVE CHECKED FOR CLOGGED OR CRACKED FUEL LINES AND THERE ARE NONE. IT PUTS OUT THE CODE P1450. REPLACEMENT OF THE FUEL TANK PRESSURE SOLENOID AND IT'S STILL HAVING THE SAME PROBLEM. I HAVE READ THAT THERE MAY BE A RECALL OF SOME SORT ON THE FUEL SYSTEM IN THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320574April 6, 2020
AIR BAGS
OUR FOCUS WAS HIT BY A CAR. THE VEHICLE HIT THE FOCUS PRIMARILY IN THE AREA OF THE DRIVER'S SIDE DOOR. THE DOOR WAS PUSHED IN/CRUMPLED APPROXIMATELY 18-20 INCHES OVERALL, INTRUDING INTO THE PASSENGER COMPARTMENT. THE WINDOW SHATTERED. THE DAMAGE TO THE FENDER WAS SIGNIFICANT ENOUGH TO DISTORT THE FRONT BUMPER. THE "PAN" OR AREA IMMEDIATELY BELOW THE DOOR WAS BENT APPROXIMATELY 6 TO 8 INCHES TOWARD THE MIDLINE OF THE CAR. THE FORCE OF THE ACCIDENT SPUN' THE FOCUS APPROXIMATELY 180 DEGREES RESULTING IN THE FOCUS COLLIDING WITH A GUARDRAIL. THE FORCE OF THE IMPACT WITH THE GUARDRAIL BENT/DISTORTED THE BODY OF THE CAR AND CAUSED SIGNIFICANT DAMAGE TO THE REAR BUMPER AND BRAKE LIGHT ASSEMBLY. THE EXTENT AND EXPENSE OF REPAIRING THE DAMAGES NECESSITATED THE CAR BE CONSIDERED "TOTALED" BY THE INSURANCE COMPANY. THE REASON FOR MY COMPLAINT/REGISTRATION OF CONCERN IS NEITHER THE FRONT OR SIDEWALL AIRBAGS DEPLOYED DESPITE THE SEVERITY OF THE ACCIDENT. PART OF THE DECISION TO PURCHASE THE FOCUS WAS BASED ON THE SAFETY FEATURES INCLUDING THE AIRBAGS. IN HINDSIGHT, HAD WE KNOWN OF THE AIRBAG'S PROPENSITY TO FAIL TO DEPLOY DURING AN ACCIDENT OF THIS SEVERITY, OUR BUYING DECISION WOULD HAVE BEEN DIFFERENT. THE AIRBAG'S FAILURE TO DEPLOY SHOULD BE EXAMINED FOR ADEQUACY OF PURPOSE FOR WHICH THEY WERE DESIGNED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11319821March 31, 2020
SEATS, ENGINE
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MCCOMBS FORD WEST (7111 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238) FOR WARRANTY SERVICE ON THE TRANSMISSION AND WAS INFORMED THAT THERE WAS SLUDGE IN THE ENGINE. THE DEALER REPLACED THE TRANSMISSION. HOWEVER, THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING, THE CONTACT TURNED ON THE HAZARD WARNING LIGHTS WHILE ON THE HIGHWAY AND WAS ABOUT TO DRIVE WHEN THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SEAT MOVED FORWARD AS A RESULT, THE FRONT PASSENGER SUSTAINED FACE AND CHIN INJURIES AFTER COLLIDING WITH THE DASHBOARD AS WELL AS BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER FROM THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER, THE CONTACT STATED THAT HE WAS NOT AWARE OF DIAGNOSTIC TESTING OR REPAIRS BECAUSE HIS LAWYER WAS DEALING WITH THE ACCIDENT CASE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11319204March 25, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DTC CODE SHOWED A FAILURE WITH THE CANISTER VENT SOLENOID. THE PART WAS REPLACED HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE SAME INDEPENDENT MECHANIC AND DIFFERENT DTC CODE WAS RETRIEVED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS STILL DUE TO THE CANISTER VENT SOLENOID FAILURE. ADDITIONALLY, AFTER REFUELING SEVERAL ATTEMPTS WERE NECESSARY TO START THE VEHICLE. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A CALLBACK WOULD BE FORTHCOMING. THE CONTACT STATED SEVERAL MORE ATTEMPTS WERE MADE TO REACH THE MANUFACTURER HOWEVER, THE PHONE NUMBER WAS NO LONGER IN SERVICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317785March 12, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH THROUGH AN INTERSECTION, ANOTHER VEHICLE MAKING A LEFT TURN T-BONED HER VEHICLE ON THE PASSENGER FRONT SIDE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG CAME OUT FROM UNDERNEATH THE STEERING WHEEL; HOWEVER, THE AIR BAG DID NOT INFLATE AND SIMPLY HIT THE FLOOR. THE OTHER AIR BAGS IN THE VEHICLE FAILED TO DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED. THE CONTACT WENT TO THE HOSPITAL AND WAS TREATED FOR PAIN TO HER LOWER BACK AND RIGHT SIDE OF HER NECK. THE OTHER DRIVER WAS ALSO TAKEN TO THE HOSPITAL; HOWEVER, THE DRIVER'S INJURIES WERE UNKNOWN. THE VEHICLE WAS INITIALLY TOWED TO A FAMILY MEMBER'S RESIDENCE AND WAS LATER TOWED BY THE INSURANCE COMPANY. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE DEALER NOR THE MANUFACTURER WHERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11317483March 11, 2020
ENGINE
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP SIGN AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND DRIVEN TO PARKS FORD OF WESLEY CHAPEL LOCATED AT (28739 FLORIDA 54, WESLEY CHAPEL, FL 33543), BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317169March 10, 2020
POWER TRAIN
I'VE OWNED THREE DIFFERENT FORDS, ALL OF WHICH WERE THE FOCUS SE (2013,2014, AND DEBATED PURCHASING THE 2018) AND ALL OF THESE HAVE HAD ISSUES WITH THE TRANSMISSIONS SLIPPING. WHEN SHIFTING FROM FIRST TO SECOND GEAR WHILE DRIVING, THE CAR JOLTS BACK AND FORTH AND HESITATES TO SHIFT GEARS. I TEST DROVE THE CAR TODAY AND EVEN THE DEALER ADMITTED THAT THIS IS NOT NORMAL FOR CARS BUT FOR THIS CAR IS TYPICAL BECAUSE THERE ARE SO MANY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312246February 29, 2020
FUEL/PROPULSION SYSTEM
MY 2018 FOCUS HAS 2 CODES FOR CHECK ENGINE LIGHT P1450 AND P0456. THESE 2 ISSUES ARE THE SAME THING OTHER 2018 FOCUS'S HAVE BEEN RECALLED FOR. WE ARE AT 43000 MILES AND THINK THIS CAR SHOULD BE RECALLED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307364February 5, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER WARM, AT A RED LIGHT, IN NEUTRAL (MANUAL TRANSMISSION), CAR WILL DROP RPM AND STUTTER, NEARLY STALLING OUT. SOMETIMES ONLY ONCE, AND OTHER TIMES REPEATEDLY WHILE SITTING THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307362February 5, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
MANUAL TRANSMISSION. WHILE IN MOTION, GOING THROUGH GEARS DURING ACCELERATION, CLUTCH PUSHED IN, FOOT OFF GAS, RPMS GO UP ANYWHERE BETWEEN 500 AND 1500 FOR SEVERAL SECONDS BEFORE DROPPING. IF YOU DON'T CLUTCH IN, CAR CONTINUES TO PULL AS THOUGH THE GAS PEDAL IS STUCK AND THE "SHIFT UP" LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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