Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11417603May 18, 2021
POWER TRAIN
The contact owns a 2014 FORD Focus. The contact stated while driving at various speeds, the vehicle inadvertently shifted out of drive to neutral without driver input. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with needing clutch actuator, bearings, and sleeves to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416448May 13, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V525000 (FUEL SYSTEM, GASOLINE) AND THE VEHICLE WAS TAKEN TO FORD OF KENDALL, LLC (15551 S DIXIE HWY, PALMETTO BAY, FL 33157) WHERE THE RECALL WAS SATISFIED. RECENTLY, THE CONTACT STATED THAT THE SAME FAILURE RECURRED WITH THE FUEL GAUGE PROVIDING AN INACCURATE READING. THE VEHICLE STALLED SIMULTANEOUSLY DURING THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE HE WAS INFORMED THAT THE FUEL TANK THAT WAS REPLACED UNDER THE ORIGINAL RECALL HAD FAILED. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE NO LONGER QUALIFIED FOR SERVICE UNDER THE ORIGINAL RECALL AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH THE SAME INFORMATION AS THE DEALER. THE CONTACT WAS OFFERED NO FURTHER ASSISTANCE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER UNREPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415485May 6, 2021
POWER TRAIN
STARTING IN OCTOBER OF 2020, EXACTLY ONE YEAR AFTER PURCHASING MY 2014 FORD FOCUS FROM THE FORD DEALERSHIP, MY CAR STARTED TO VIBRATE OCCASIONALLY. ALTHOUGH I WAS CONCERNED, I DID NOT WORRY TOO MUCH ABOUT IT BECAUSE IT ONLY DID IT ONCE IN A WHILE. FEBRUARY OF THIS YEAR, THE VIBRATIONS KEPT GETTING WORSE. NOW INSTEAD OF EVERY ONCE IN A WHILE, IT WOULD HAPPEN EVERY-TIME I ACCELERATED AFTER A RIGHT HAND TURN. THIS WAS MORE NOTICEABLE WHEN THERE WAS MORE PEOPLE IN THE CAR. AFTER DOING SOME RESEARCH I FOUND OUT THAT WHAT I WAS EXPERIENCING WAS A SHUDDER. EVEN THOUGH IT IS COMMON FOR THESE CARS, IT IS NOT SOMETHING I WANT TO DRIVE WITH EVERYDAY, THAT BEING SAID, I CALLED MY LOCAL FORD DEALERSHIP, RAY PRICE FORD IN MOUNT POCONO, PA ASKING IF THEY CAN FIX MY CLUTCH BEING THAT IT'S UNDER WARRANTY. THEY STATED THAT WAS I WAS DESCRIBING SOUNDED LIKE THE CLUTCH SHUDDER AND THEY CAN TAKE CARE OF IT NO PROBLEM. FORD TOLD ME THAT THERE IS NOTHING WRONG WITH MY CAR. THEY STATED THAT THEY TEST DROVE IT AND THEY TESTED MY CLUTCHES AND IT PASSED THE 'SAFETY TEST'. I TOLD THEM TO TEST DRIVE IT AGAIN, IT IS NOT SAFE, AND BEING THAT I HAVE A 2014, IT IS ONLY A COUPLE OF MONTHS UNTIL MY CAR GOES OUT OF WARRANTY. I'D RATHER TAKE CARE OF THE PROBLEM NOW BEFORE IT BECOMES AN EXPENSIVE REPAIR THAT IS DIFFICULT TO FIX AND IT'S OUT OF WARRANTY. ANNE HATHAWAY THAT WORKS THERE REASSURED ME THAT MY CAR IS NOT AND THEY WOULD NOT BE FIXING IT BECAUSE THERE IS NOTHING WRONG, SHE STATED 'THE FORD MECHANICS MAY JUST BE USED TO CARS LIKE THAT SO THERE'S NOTHING THEY CAN DO'. IT SEEMS TO ME AS IF THEY ARE TRYING TO HAVE ME WAIT UNTIL I'M OUT OF WARRANTY AND THEN I HAVE TO PAY THOUSANDS TO FIX THE TRANSMISSION AND THE CLUTCHES, THAT IS NOT A SOLID SOLUTION FOR ME. I WOULD LIKE FOR FORD TO EITHER HAVE A LIFETIME WARRANTY FOR THE CLUTCHES/TRANSMISSION OR SIMPLY TAKE ALL THESE CARS OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415318May 5, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 10 MPH. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415202May 4, 2021
FUEL/PROPULSION SYSTEM
MY VEHICLE WILL NOT START AFTER REFUELING AND STALLED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414403April 29, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SHUDDERS , JERKS, SLIPS, AND STALLS WHEN GETS ON THE GAS LIKE A JUMPING FEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414421April 29, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THE VEHICLE FAILED TO START-UP WITHOUT WARNING. THE VEHICLE WAS TOWED TWICE TO ELKINS FORDLAND (696 BEVERLY PIKE, ELKINS, WV 26241, (800) 296-2486) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VALVE WAS INOPERABLE AND THAT THE FUEL TANK WAS WARPED AND UNEVEN. THE CONTACT WAS THEN INFORMED THAT THE FUEL TANK, VALVE, AND FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED TO KEEP FUEL IN THE VEHCILE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER 19V515000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414476April 29, 2021
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STARTED PULLING TO THE LEFT. THE CONTACT MANUALLY PULLED THE STEERING TO THE CENTER TO CORRECT THE ISSUE AND PULLED OVER TO THE SIDE OF THE ROAD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE SLOWLY IN MANUAL STEERING MODE TO HIS GIRLFRIEND'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413176April 21, 2021
POWER TRAIN
THE 2014 FORD FOCUS HAS BEEN ONE OF THE MOST UNSTABLE AND UNSAFE VEHICLES I HAVE EVER DRIVEN. FROM THE CONSTANT SHUDDERING AND HESITATING TO THE CONSISTENT REPAIRS THIS CAR HAS TO HAVE. I WAS MERGING ONTO 380 IN MONROE COUNTY, PENNSYLVANIA FROM THE TANNERSVILLE EXIT WHEN MY CAR HESITATED TO SPEED UP. I WAS GOING 40 WHEN I WAS TRYING TO SPEED UP TO AT LEAST 60, I HELD MY FOOT ON THE ACCELERATOR AND MY CAR DID NOT PICK UP SPEED, IT DIDN'T GAIN SPEED, IT ACTUALLY DROPPED DOWN TO 35MPH. AFTER ABOUT 20 SECONDS MY CAR THEN PICKED UP SPEED AND I WAS FINALLY ABLE TO GO 60MPH +. THIS IS AN EXTREMELY DANGEROUS SITUATION TO BE IN, ESPECIALLY ON THE HIGHWAY. THE CLUTCHES DO NOT LAST LONG AND CONSTANTLY HAVE TO BE REPAIRED, FORD EXTENDED WARRANTY IS A JOKE, I HAVE A 2014 AND EVEN THOUGH IT IS ONLY AT 53,XXX MILES, BECAUSE IT HAS BEEN SEVEN YEARS I AM OUT OF LUCK WHEN IT COMES TO REPAIRS. I CANNOT AFFORD TO PAY $1,500 + EVERY COUPLE THOUSAND MILES WHEN THESE CLUTCHES GO. THE POWER SHIFT DCT WAS HORRIBLY MANUFACTURED AND I TRULY BELIEVE THAT THIS CAR WILL BE THE CAUSE OF MY DEATH SOMEDAY. I'M HOPING FORD CAN EITHER BUY BACK MY VEHICLE OR THE WHOLE CAR WILL BE RECALLED, IT SHOULD BE HONESTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412965April 20, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
MY 2014 DOESN'T HAVE ALL THOSE FANCY SAFETY FEATURES LISTED BUT MY HORN DOESN'T WORK. I NEVER OWNED A VEHICLE THAT THE HORN HAS JUST STOPPED WORKING. I THOUGHT IT WAS A BLOWN FUSE BUT TURNS OUT IT'S ANOTHER ISSUE WITH THE CAR ON TOP OF THE PREVIOUS RECALLS IT HAS HAD. I CAN'T EVEN RENEW MY CAR REGISTRATION UNTIL THIS IS FIXED AND IT'S A SAFETY HAZARD. I CAN'T EVEN WARN DRIVERS WHEN THEY ARE ABOUT TO CRASH INTO ME ON THE HIGHWAY. FORD WANTS TO CHARGE AN OVER THE TOP PRICE TO LOOK AND FIX THE PROBLEM BUT THERE IS NOT GUARANTEE THAT IT WILL EVEN BE COMPLETELY FIXED SEEING AS ANOTHER FORD FOCUS OWNER I MET IN PERSON AND WHAT I'VE READ ONLINE HAVE ALSO HAS ISSUES WITH THEIR HORN NOT WORKING ANYMORE. THIS SHOULD BE UNDER A RECALL WITH FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408062April 14, 2021
STEERING
I HAD JUST LEFT MY HOUSE DRIVING ON THE ROAD AND THE POWER STEERING STOPPED WORKING. LUCKILY THERE WERE NO OTHER CARS ON THE ROAD . I WAS UNABLE TO TURN THE STEERING WHEEL SO I STOPPED GOT OUT AND MY BOYFRIEND WAS ABLE TO GET THE CAR TURNED AROUND AND DROVE IT BACK THE SHORT DISTANCE TO MY HOME WHERE IT HAS BEEN PARKED SINCE THAT DAY. I WROTE A LETTER TO FORD ASKING FOR FINANCIAL ASSISTANCE IN GETTING THE CAR REPAIRED ARE REPURCHASE IT FROM ME THEY REPLIED STATING THAT THEY UNDERSTOOD BUT COULD NOT OFFER ANY ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408133April 14, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE VEHICLE WOULD STALL AND SHUDDER AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOWDITCH FORD INC (11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601) WHERE IT WAS DIAGNOSED WITH THE TRANSMISSION CLUTCH NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407846April 13, 2021
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE VEHICLE LOSS POWER STEERING AND A STOP SAFELY WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE TO THE SIDE OF THE HIGHWAY. A HIGHWAY PATROL OFFICER ARRIVED ON THE SCENE TO ASSIST WITH MOVING THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE MICROCHIP CONNECTED TO THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT LATER WENT TO LARRY H. MILLER SUPER FORD (1340 500 W, SALT LAKE CITY, UT 84115) WHERE SHE WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407800April 12, 2021
ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE ROAD THE HOUSING FOR THE PCM BROKE AND THE WHOLE THING FELL HITTING THE DRIVER FRONT TIRE AND DRAGGING ON THE WHILE ABLE TO STOP. THE CAR THEN SHUT OFF AND AND HAD ENGINE AND TRANSMISSION ERROR CODES. TOOK THE CAR TO SHOP TO BE FIXED. A FEW WEEKS LATER THE CAR STARTS SHIFTING HARD AND SOMETIMES NOT SHIFTING PAST 3RD GEAR THROUGH OUT THE DAY BY THW END OF THE DAY REVERSE QUITS WORKING. THE NEXT DROVE CAR 15 MILES TO TOWN SHUT IT OFF AND HAS NOT STARTED SINCE. WAITING ON DEALERSHIP TO HAVE AVAILABLE TIME SLOT TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406712April 6, 2021
ENGINE
CONTINUES TO HAVE TRANSMISSION SHIFTING ISSUES EVEN AFTER BEING ASSESSED BY 2 MECHANICS. SHUTTERS IN FIRST GEAR ON TAKEOFF. LOSES POWER WHILE IN MOTION ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406441April 5, 2021
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE HER DAUGHTER WAS STARTING THE VEHICLE, THE STEERING MALFUNCTION WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL, AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406619April 5, 2021
STEERING
MY CARS STEERING WHEEL DEFAULT WARNING CAME UP AND MY WHOLE CAR FROZE.IT WAS UN DRIVABLE. THERE WAS ABSOLUTELY NO POWER STEERING I WAS I'M MOTION WHEN THIS HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405325March 29, 2021
STEERING
WHILE TURNING IN A ALDIS PARKING LOT THE 'STEERING ASSIST FAULT' WARNING POPPED UP ON MY DASHBOARD AND THE POWER STEERING STOPPED MAKING IT EXTREMELY DIFFICULT TO MOVE THE STEERING WHEEL. I STOPPED THE CAR TO TURN IT ON/OFF AGAIN TO SEE IF IT WOULD RESET. IT DID NOT AND I HAD TO DRIVE HOME WITH NO POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404953March 26, 2021
POWER TRAIN
TRANSMISSION CLUTCH SHUDDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404068March 20, 2021
UNKNOWN OR OTHER
FORD SOLD ME A LEMON, A 2014 FOCUS IT HAS 97960 MIKE'S ON IT AND IN 5 YEARS I'VE OWNED THE CAR IT'S BEEN IN THE SHOP FOR THE TRANSMISSION 16 TIMES! AN EXTENDED WARRANTY COVERED THE TRANSMISSION UP TO 96,000 MI BUT NOW IT'S COMPLETELY SCREWED UP AND DOES WON'T FIX IT I WOULD LIKE THEM TO BUYBACK MY POA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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