Ford Focus Complaints

22,326 consumer complaints on file.

#11231225July 12, 2019
UNKNOWN OR OTHER
THE THROTTLE CONTROL LIGHT HAS BEGUN GOING OFF ( TWICE NOW) BUT ONCE TURNED OFF AND TURNED BACK ON IT DOES NOT COME ON. WHEN IT COMES ON IT LOOSES POWER AND THERE ARE ISSUES WITH ACCELERATION. IT HAS ONLY DONE IT AFTER A LONG DRIVE AND GOING (MOVING) AT A NORMAL PACE OF ABOUT 45 TO 55 MILES AND HOUR. IT HAS NOT GONE OFF AT A TIME THAT ALLOWS IT TO BE DIAGNOSED BY A PROFESSIONAL AND THEY HAVE NOT BEEN ABLE TO GET IT TO REGISTER WHEN HOOKED TO THE COMPUTER,. THE LIGHT IS NO LONGER ON AND DOES NOT NOT ILLUMINATE IN AROUND TOWN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231232July 12, 2019
UNKNOWN OR OTHER
DPS6 TRANSMISSION CONTINUOUSLY CAUSING PROBLEMS TO CAR FROM GEARS BEING SKIPPED, TAKES A SECOND FOR THE CAR TO GET GOING WHEN PRESSING GAS THEN WHEN IT GOES IT'S LIKE A ROCKET BLAST. STUTTERING WHEN IDLE. WHEN TRAVELING DOWN THE HIGHWAY AND YOU TAKE YOUR FOOT OFF THE GAS BUT THEN NEEDING TO STEP ON THE GAS TO GO UP HILL, THE CAR DOESN'T ACCELERATE PROPERLY- ITS A DELAYED ACCELERATION. WHEN LIGHTLY PRESSING THE GAS THE CAR STUTTERS AND YOU CAN HEAR THE METAL GEARS SHIFTING. WHEN RECALLS ARE FIXED, IT LEADS TO ME HAVING TO PAY FOR OTHER ISSUES TO BE FIXED (I.E. GOT FUEL TAKE RECALL FIXED BUT PAID $900 B/C OF OTHER DAMAGES CAUSED FROM THE DEFECT- IS WHAT I WAS TOLD). ALL OF THESE ISSUES HAVE OCCURRED SINCE 2015 WHEN THE CAR WAS PURCHASED USED. FORD PUT MORE EFFORT IN TEACHING THEIR DEALERSHIP PERSONNEL HOW TO B.S. CUSTOMERS WITH FALSE LANGUAGE OF WHAT ISSUES ARE AND NOT EVER BEING HONEST. NO ONE SHOULD BE DRIVING THIS DEATH TRAP OF A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231233July 12, 2019
POWER TRAIN
THE TRANSMISSION IN MY CAR IS JUMPING. I ONLY HAVE 17,000 MILES ON IT. WHEN I TOOK IT TO MY DEALER HE SAID IT IS BAD AND ALWAYS WAS SINCE I BOUGHT IT. I DO NOT DRIVE IT MUCH SO IT IS OUT OF WARRENTIY. HE SAID FORD KNEW ABOUT IT WHEN THEY SOLD IT TO ME. I CAN NOT AFFORD TO HAVE A NEW TRANSMISSION PUT IN. I THINK IT IS THEIR RESPONSIBLY. I AM SCARED TO DRIVE IT. I SAW ON THE NIGHTY NEWS THEIR IS A PROBLEM. PLEASE HELP CHECK INTO THIS. I BELIEVE THEY ARE RESPONSEABLE FOR PAYING TO HAVE THIS FIXED. I AM A SENIOR CITIZEN AND ON A FIXED INCOME. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231245July 12, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE 'TRANSMISSION OVERHEATING' MESSAGE DISPLAYED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO FORD OF OCALA (2816 NW PINE AVE, OCALA, FL) AND THE TRANSMISSION CONTROL MODULE WAS REPLACED. THE FAILURE WAS REMEDIED, BUT EVENTUALLY RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231247July 12, 2019
POWER TRAIN
IMMEDIATELY UPON PURCHASING THE CAR IT STARTED HESITATING AS IF IT WOULD STALL FROM A STOP ON CITY STREETS, WHILE TURNING, AND ALMOST EVERY TIME IT ACCELERATES FROM A STOP, IT DOES NOT HAVE TO BE IN PARK OR NEUTRAL IN ORDER FOR THIS TO HAPPEN. IT OCCURS ALSO WHEN THE CAR IS IN DRIVE. FORD REPLACED THE CLUTCH 3 TIMES, AT 6779, 13844, AND 20156 MILES. IT IS NOW BEHAVING IN THE SAME WAY, THE CAR DOES NOT ACCELERATE PROPERLY AND CHUGS ALONG. FORD STATED THIS JUNE AT 39030 MILES THAT THE CAR IS BEHAVING WITHIN NORMAL LIMITS, HOWEVER IT IS DOING EXACTLY WHAT IT DID BEFORE WHEN THEY REPLACED THE CLUTCH.I AM HESITANT TO BELIEVE THIS IS THE TRUTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231266July 12, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
ALMOST KILLED MY SELF WHEN LURCHED INTO INTERSECTION BECAUSE CLUTCH ACTED UP, SOMETHING IT HAS DONE SINCE NIGHT USED. I TRUSTED FORD, HAD NO IDEA OF TRANSMISSION PROBLEMS. TRANNY HAS BEEN DONE TWICE AT FORD, NO LUCK STILL BAD. MAD AS HELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231272July 12, 2019
POWER TRAIN
THE TRANSMISSION HAS BEEN REPAIRED OR PLACED 5 TIMES AND IT STILL HAS A SHUTTER IN THE CLUTCH. WHAT THIS DOES UPON TAKING OFF IT START SKIPPING SO YOU DON'T KNOW IF YOU ARE GOING TO MAKE IT THRU THE INTERCESION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231273July 12, 2019
POWER TRAIN
MY 2012 FORD FOCUS IS EQUIPPED WITH THE DUAL CLUTCH TRANSMISSION AND HAS HAD ISSUES FROM THE DAY I BOUGHT IT. SHUDDERING UPON START WAS THE BIGGEST ISSUE. CAR FINALLY STOPPED RUNNING AND WAS REPAIRED AT DEALER BUT NOW THE TRANSMISSION IS EXTREMELY NOISY AND WILL SLIP OUT OF GEAR INTO NEUTRAL WITHOUT WARNING, INCLUDING ON HIGHWAYS AT SPEED. TRANSMISSION WILL ALSO SLIP QUITE BADLY UPON LAUNCH AT TIMES WHICH CAN BE A CAUSE OF AN ACCIDENT WHEN TRYING TO ENTER TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231275July 12, 2019
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE HORN STARTED TO FAIL PERIODICALLY AND THEN STOPPED WORKING COMPLETELY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231284July 12, 2019
POWER TRAIN
MY 2014 FOCUS HAS BEEN SENT TO FORD 3 TIMES SINCE I PURCHASED IT NEW IN 2014 FOR FOR TRANSMISSION ISSUES. THREE TIMES, I HAVE LOST ALL POWER IN THE VEHICLE AND HAVE HAD TO COAST TO A STOP. TWO OF THOSE TIMES I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING, THE OTHER TIME THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR A REPAIR. EACH TIME THIS HAPPENED I WENT TO THE DEALERSHIP AND WAS TOLD THAT THE ISSUE WAS FIXED OR THEY COULDN'T REPEAT THE ISSUE. MY CAR IS THE LARGEST PURCHASE THAT I HAVE EVER MADE, AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE WIDESPREAD. THE GOVERNMENT IS SUPPOSED TO BE LOOKING OUT FOR ITS CITIZENS. WHAT CAN BE DONE TO HOLD FORD ACCOUNTABLE FOR SELLING A FAULTY VEHICLE AND NOT PROVIDING A SOLUTION? WHILE NOT A SEVERE AS THE CAR SHUTTING OFF, I ALSO REGULARLY EXPERIENCE UNEVEN ACCELERATION WHERE THE CAR SPEEDS UP AND SLOWS DOWN VIOLENTLY WHEN IN FIRST GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231321July 12, 2019
POWER TRAIN
THIS 2017 FOCUS WAS BROUGHT BRAND NEW. WHEN IT HIT ABOUT 1500 MILES, IT BEGAN TO SHUTTER AND SHAKE UNDER THE HOOD UPON ACCELERATION. THIS HAPPENED AT STOP SIGNS OR ON THE HIGHWAY. THIS HAPPENS WITH ANY SORT OF ACCELERATION. IT HAPPENS WHEN THE CAR IS STRAIGHT, LIKE ACCELERATING FROM A "STOPPED" POSITION AT A STOP SIGN WHEN IT IS MY TURN TO GO. IT ALSO HAS HAPPENED WHEN I WAS ATTEMPTING TO PASS ANOTHER VEHICLE. I CALLED THE DEALERSHIP AND WAS TOLD THIS WAS "NORMAL" WITH THESE CARS. I TOOK IT IN AND WAS TOLD IF THEY CHECKED IT OUT & IT WAS DETERMINED THIS WAS A "NORMAL" SHUTTER WITH THESE CARS, I WOULD HAVE TO PAY FOR THEIR TIME. NOT ABLE TO AFFORD THAT, I DID NOT HAVE THEM CHECK IT OUT. AT ABOUT 2500 MILES, I WAS PASSING A VEHICLE AND WHILE IN THE OPPOSITE LANE, THE CAR BEGAN TO SHUTTER & STALL. ME & CHILD WERE NEARLY HIT HEAD ON. I TOOK IT BACK TO THE DEALERSHIP. THIS TIME THEY KEPT IT TO CHECK IT OUT. THEY KEPT IT A WEEK. IT WAS DETERMINED THAT IT WAS INDEED THIS PARTICULAR TRANSMISSION AND CURRENTLY, FORD HAD NO RECALLS AND THEREFORE THEY COULD NOT DO ANYTHING. THE DEALERSHIP DONE WHAT THEY COULD DO AS FAR AS WHAT MY FORD WARRANTY WOULD PAY FOR. BASICALLY, I'M STUCK PAYING FOR A CAR THAT, AT TIMES, IS UNSAFE. I CAN'T PULL OUT ON THE ROAD OR PASS A VEHICLE BECAUSE I DO NOT KNOW IF THIS WILL BE TIME THE THAT MY CAR SHUTTERS AND WE ARE HIT HEAD ON. ACCORDING TO THE DEALERSHIP, FORD IS AWARE OF THIS TRANSMISSION ISSUE AND HAS CONTINUED TO SELL THEM IN THESE CARS. THIS CAR IS DANGEROUS AND I AM CANNOT AFFORD TO TURN IT IN NOR CAN I AFFORD TO REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231330July 12, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VISIBILITY/WIPER
PURCHASED 2014 FOCUS ON 6/7/14, CLUTCH ASY REPLACED 11/30/15,CLUTCH ASY REPLACED 9/12/16, INSTALL NEW ETB 9/14/16 (THROTTLE BODY), REPLACE BATTERY 12/20/16, GIVEN EXTENDED WARRANTY W/$100 DEDUCTABLE 11/11/16 - WARRANTY EXPIRED 6/7/19, REPLACED CLUTCH ASY 6/9/19 - 7/3/19. THREE CLUTCH ASSEMBY'S IN 5 YEARS - VERY UNSAFE. ALSO 6/9/19-7/3/19 REPLACED SIDE DOOR LATCH (SAFETY RECALL) AND FUEL TANK DEFORMATION - REPLACED TUBE ASY - FUE. WITH THIS MANY CLUTCH REPAIRS FORD NEW THEY HAD AN ISSUE. EVEN THOUGH FORD GAVE ME AN EXTENDED WARRANTY IN 2016 DUE TO THE ISSUES WITH MY CAR, THEY BACKDATED THE WARRANTY TO THE DATE THE CAR WAS PURCHASED. THIS ALSO SEEMS DECEPTIVE. NUMEROUS TIMES I WAS TRAVELING ON INSTERTATE ROADS, WHEN I PULLED OUT TO PASS A SEMI, THE CAR WOULD CUT OUT. WHEN ACCELLERATING IN THE CITY OR ON INSTERTATES, THERE WOULD BE NO ACCELERATION WHEN PUSHING THE ACCELATOR. JUST THE OPPOSITE WOULD HAPPEN. THE CAR WOULD CAUGH AND CHOKE BEFORE FINALLY CATCHING TO ACCELORATE. I BELIEVE BOTH FORD AND THE DEALER SHOULD BE HELD ACCOUNTABLE WITH ALL THE SAFETY ISSUES THIS CAR HAS HAD, AND CONTINUES TO HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231334July 12, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHOOK WHEN THE VEHICLE ACCELERATED. ALSO, THE VEHICLE STALLED, WOULD NOT SHIFT INTO THE PROPER GEARS, AND THERE WERE DELAYS WITH THE RPMS INCREASING. THE CONTACT TOOK THE VEHICLE TO CAVALIER FORD AT CHESAPEAKE SQUARE (4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, (757) 488-8311) ON EIGHT SEPARATE OCCASIONS FOR THE TRANSMISSION FAILURES, BUT THE FAILURES CONTINUED. THE CONTACT BELIEVED THAT THERE WAS NO PERMANENT REMEDY AND THAT THE DEALER WAS JUST PERFORMING A PATCH JOB EACH TIME IT WAS SERVICED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,086. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231335July 12, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE VEHICLE ACCELERATED ROUGHLY. THERE WAS A BRIEF DELAY BEFORE THE VEHICLE MOVED FORWARD. THE VEHICLE ALSO HESITATED BEFORE SHIFTING INTO GEAR. ALSO, THE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO DONLEY LINCOLN FORD (1455 COSHOCTON AVE, MT VERNON, OH 43050, (740) 392-2222) WHERE IT WAS DIAGNOSED THAT A CONTROL MODULE, SEALS, AND THE DUAL CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE CONTROL MODULE AND SEALS WERE COVERED UNDER WARRANTY. THE OTHER PART WAS NOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT COVER THE COST OF THE DUAL CLUTCHES. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231337July 12, 2019
POWER TRAIN
MADE COMPLAINTS TO FORD REGARDING MY TRANSMISSION FAILURES WHILE DRIVE ON ROADS, I.E. STALLING, DECREASING SPEED, JERKING ETC. AS A RESULT I HAD TO TAKE A LOSS ON THE TRADE IN AT MOUNTAIN VIEW FORD IN CHATTANOOGA, TN (LOSS = $8500.00)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231349July 12, 2019
STRUCTURE:BODY
OUR DAUGHTER'S TRUNK ON HER 2015 FORD FOCUS HATCHBACK WILL NOT OPEN, THERE IS NO EMERGENCY RELEASE IN THE TRUNK SPACE TO RELEASE THE TRUNK THAT IS REQUIRED BY A 2001 LAW. TOOK THE CAR TO AN AUTO BODY SHOP AND THEY WERE CONFUSED AND TOLD US THEY COULD TRY TO OPEN IT, BUT COULD NOT GIVE US A GUARANTEE. FORD DEALERSHIP TELLS US THERE SHOULD BE AN EMERGENCY RELEASE, THAT WE NEED TO BRING THE CAR IN. WE CAN CLEARLY SEE IN THE BACK OF THE CAR THAT NO SUCH GLOW IN THE DARK PIECE IS THERE. I CALLED FORD CORPORATE AND THEY SAID IT DOESN'T LOOK LIKE OUR VEHICLE HAS THE EMERGENCY RELEASE. I READ THE DESCRIPTION ON THE NTSB WEBSITE ABOUT PASSENGER VEHICLES WITH TRUNKS BEING REQUIRED TO HAVE IT. HOW DO WE PROCEED TO MAKE CERTAIN OUR DAUGHTER'S VEHICLE IS SAFE AND THAT THE TRUNK IS USABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231353July 12, 2019
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE HIGHWAY THE VEHICLE STOPPED RUNNING AND LOST ALL POWER WITHOUT WARNING THE VEHICLE COULD NOT BE RE-STARTED. WAS ABLE TO GET THE VEHICLE TOWED AND LOOKED AT BY AN INDEPENDENT REPAIR SHOP SINCE THE FORD DEALERSHIPS WERE TOO BUSY TO LOOK AT A VEHICLE THAT WAS 3 HOURS AWAY FROM THE HOME ADDRESS. THE CAUSE OF THE ISSUE WAS THE EVAPORATOR VACUUM CANISTER. THE FAILURE OF THE CANISTER ALSO CAUSED THE FUEL TANK TO DEFORM AND DAMAGED THE FUEL PUMP/LEVEL SENSOR. THE CANISTER WAS REPLACED AND THE FUEL TANK POPPED OUT AS MUCH AS POSSIBLE, BUT THE FUEL LEVEL SENSOR IS STILL READING INCORRECTLY DUE TO THE DEFORMED TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231355July 12, 2019
POWER TRAIN
I HAVE HAD MY TRANSMISSION REPLACED 4 TIMES BEFORE HITTING 100,000 MILES. AT 109,000 MILES IT BEGAN THE SAME PROBLEMS OF SHUTTERING UPON ACCELERATION, LOWER FUEL EFFICIENCY, AND STALLING WHEN ATTEMPTING TO ACCELERATE. TO SAY THIS VEHICLE IS UNSAFE IS A MAJOR UNDERSTATEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231358July 12, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231365July 12, 2019
POWER TRAIN
I WAS DRIVING MY CAR AND THE TRANSMISSION QUIT WORKING. A LIGHT CAME ON AND SAID TRANSMISSION OVERHEATING PULL OVER. I BARELY MADE IT TO THE DEALERSHIP. WHEN YOU HIT THE GAS PEDAL, THE CARD WOULD NOT GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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