Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11455957March 9, 2022
ENGINE
Automatic clutch problem after initial recall “fixed” the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455539March 7, 2022
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 30 MPH, the vehicle started to shudder and shake. The contact stopped, turned off, and restarted the vehicle. The vehicle was restarted; however, the vehicle would not shift into reverse. Additionally, the vehicle would remain in first gear. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to the local dealer. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454931March 2, 2022
POWER TRAIN
2010-2016 Ford focus Se transmission Don't matter what transmission is installed they all have same issue 000000 miles to 150k transmission never shift correct or stops shifting or the gear get stuck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452459February 17, 2022
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
My car keep stalling while driving on the freeway with my daughter in the car skipping and jerking than it slow speed down extremely low no pressure at all very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452238February 16, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2014 Ford Focus. The contact stated that the rear passenger’s side door opened independently while driving at an undisclosed speed. Upon investigation, the contact discovered that her vehicle was included in NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). Additionally, after refueling the vehicle, the vehicle stalled while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that once she made it home, the vehicle would fail to start up without being jumpstarted. Upon investigation, the contact discovered NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the vehicle was not included in the recall. The contact had taken the vehicle to an independent mechanic on several occasions and the alternator, relay sensors, oxygen flow sensor, thermostat, and two separate batteries were replaced. Despite multiple repairs, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452263February 16, 2022
STEERING
Control Arm bushings are bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451856February 14, 2022
SUSPENSION, POWER TRAIN
I went to Tom Ford Ford in Carmel, IN in 2016 on this issue and was repaired under warranty then Ford sent an updated letter warranty letter about the DPS6 transmission and reduced warranty from 10 years to 7 years which expired in 2021. Car started having transmission trouble in early 2022; Tom Ford will not repair because not under the reduced warranty terms. I asked for Zone mgr from service manager but would not give me his contact and number on the issue. I’m having same problem again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451785February 13, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
Truck latch is worn down and does not work properly you have to slam truck to close and push. When opening truck you have to push down on truck to open. Back up camera does not work and wiring is messed up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451314February 10, 2022
POWER TRAIN
Please help in desperate need of my cars recalls getting fixed and no one will help me I have a baby and a single mother and need my vehicle and still nothing it was recalls on my 2014 Ford focus SE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451339February 10, 2022
POWER TRAIN, STEERING
The contact owns a 2014 Ford Focus. The contact stated while driving at 50 MPH, the vehicle inadvertently decelerated to 10 MPH. There were no warning lights illuminated. The contact continued to depress the accelerator pedal and pulled into the parking lot of her apartment. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed however, the vehicle was not repaired. The dealer informed the contact to take the vehicle to a transmission specialist as they did not have a transmission mechanic or parts. The contact contacted other unknown dealers who advised as the first dealer. The vehicle was towed to a transmission specialist where the transmission was taken apart and the transmission assembly was replaced. The transmission specialist drove the vehicle to the contact's residence and informed her that the steering rack might have failed. The contact stated that the steering wheel was making abnormal grinding sounds while driving. The contact referenced NHTSA Campaign Number: 14V514000 (Steering). The manufacturer was notified of the failure but informed the contact that they could not assist as the vehicle did not qualify for the lemon law. The manufacturer referred the contact to NHTSA for assistance. The vehicle was repaired. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451369February 10, 2022
POWER TRAIN
The dealership confirmed I have the case of a well known clutch shudder problem. But my car is not covered as it has 112K miles on it. Why the recall does not cover cars with 112K miles? Are they immune to this well known problem? Can anyone answer?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450374February 4, 2022
ELECTRICAL SYSTEM
Our Ford Focus SE 4 door sedan has some electrical issues. Hesitation, stalling and shuddering are the safety issues we're concerned about. I've noticed other Ford Focuses have these issues but recalls don't list our cars VIN # This happened previously but dealership couldn't find anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449994February 2, 2022
STEERING
I was on the highway on my way home from work when the steering wheel got really stiff and i could not move it. I dont even know how i was able to pull over im lucky im alive!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449729February 1, 2022
STEERING:HYDRAULIC POWER ASSIST SYSTEM
The contact owns a 2014 Ford Focus. The contact stated while parking the vehicle, she made a sharp turn to the right into a parking space and the power steering was still functional. The contact stated that when she went to restart the vehicle to leave the parking lot, she saw that the "steering assist fault service required" warning light was illuminated. The contact stated that the vehicle had loss power steering functionality. The contact contacted a dealer but did not have the vehicle diagnosed or repaired. The contact then had an independent mechanic diagnose the vehicle but did not repair the vehicle. The contact drove the vehicle to her home state and then contacted the local dealer. The local dealer informed her that the steering gear needed to be replaced. The vehicle was not repaired and was driven back to the residence. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449273January 28, 2022
SUSPENSION:FRONT:WHEEL BEARING
I have the ford Focus 2014. And I noticed that the low battery is associated with warning signs such as low brake fluid, malfunctions of the wheel bearing resulting in too much noise of the vehicles. Causing the car to shake and off the speed limit your are driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448882January 25, 2022
POWER TRAIN
The contact's wife owns a 2014 Ford Focus. The contact stated that the vehicle had been shuddering, hesitating, and lunging while driving. The vehicle was taken to several unknown dealers and the dealers informed the contact that it was a known failure and that the TCM was reprogramed; however, the failure persisted. The vehicle was taken to the dealer and the transmission clutch was replaced in 2019; however, the failure reoccurred while driving. The contact stated that while his wife was driving approximately 60 MPH, the vehicle inadvertently stalled. The check engine warning light and the warning message "Service transmission immediately" illuminated. The contact's wife was able to restart the vehicle after several minutes and veered to the side of the road. The vehicle was towed to a second dealer - Pacifico Ford (6701 Essington Ave, Philadelphia, PA 19153) who diagnosed that the transmission control module had failed and needed to be replaced. The dealer repaired the vehicle under an unknown extended warranty; however, the failure reoccurred while driving. The vehicle was then taken to Lawrenceville Ford Service (2920 Brunswick Pike, Lawrence Township, NJ 08648) who diagnosed that the transmission clutch needed to be replaced. The manufacturer was notified of the failure and informed the contact that they could not cover the repair because the transmission clutch was not covered by the extended warranty. The vehicle was not repaired. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448450January 22, 2022
POWER TRAIN
Mid August last year my 2014 Focus lit up on the dash “service transmission immediately”. The car hesitated and shuddered through the gears and the automatic transmission wouldn’t go through all the gears. It is still under warranty. Took it to a local Ford dealer, they said the Transmission Control Module is out. This is the second time this has happened. My car has 65,000 miles on it. The dealer said the part was on back order, and could take months, and they could not offer a rental/loaner. They said I could “still drive the car until it finally just stops moving.” I tried driving it, it REALLY “stops moving” like when you’re trying to merge onto the interstate and semis are coming. It took the dealer 5.5 MONTHS to get the part. No loaner car could be offered from Ford or the local dealer. Just “sorry the part is ordered but that’s all we can do.” Almost 6 months without a car that I was still paying on, that was under warranty. It’s fixed now, but this is the SECOND TIME this issue has happened and when you’re driving it is EXTREMELY dangerous to both those in the vehicle and other commuters as well. The car will literally shift out of gear when you’re going 70+ miles per hour and you lose all control. It won’t accelerate from a stop when you need it to. It won’t slow down smoothly so that you can stop on time. It’s extremely dangerous and it’s apparently a common issue in these vehicles that hasn’t been properly addressed. If I could trade my car in I would before this issue recurs again but I owe on it a little more than its trade in is valued. This issue needs addressed asap, Ford should honestly offer a lemon buy back for those vehicles affected. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448396January 21, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk and shudder upon the depression of the accelerator pedal without warning. The contact would be forced to restart the vehicle in order to resume normal driving operation. The contact had taken the vehicle to a dealer where they informed her that the clutch was defective and needed to be replaced. The manufacturer was notified of the failure and she was informed that the vehicle was not under recall. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448059January 19, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
On January 14, 2022, at approximately 5:20 P.M. my wife was traveling southbound on Pleasant Hill Road in Lafayette, California towards the freeway entrance when the Ford Focus Electric she was driving displayed a Stop Safely Now message and almost immediately thereafter lost motive power at the busiest intersection in the City of Lafayette. She was able to steer the car to the shoulder since she was in the right hand lane. The vehicle would not move and the steering wheel locked up. She called for assistance and I drove down and exchanged cars with her within approximately 15 minutes. After approximately 10 minutes of trying, I was able to get the vehicle to turn off and to turn on again without the Stop Safely Now warning and was able to return the approximately 1.5 miles to our residence. The sudden unexpected loss of motive power and loss of ability to accelerate is extremely dangerous and frightening and that danger can be extreme when traveling on roads without shoulders or in any lane except the right lane on a freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447859January 18, 2022
UNKNOWN OR OTHER
The contact owns a 2014 Ford Focus Electric. The contact stated that while driving at various speeds, an alarm alerted the driver to cease driving the vehicle immediately. The contact stated that shortly after the vehicle lost motive power. The contact would coast the vehicle to the side of the road and shift the vehicle to PARK. The contact would then open then close the vehicle, followed by pressing the start button to regain proper function. The failure occurred several times. The contact then took the vehicle to the dealer who diagnosed the vehicle however, the contact was not completely sure if the battery pack was replaced. The failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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