Ford Focus Complaints

22,326 consumer complaints on file.

#11666628June 12, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2017 Ford Focus. The contact stated that upon starting the vehicle, the vehicle misfired. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666257June 11, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, and while driving at various speeds, messages that the brake fluid level was low, and to shift into park were displayed. The contact stated that other unknown messages were displayed. Additionally, the contact stated that upon turning off the vehicle, the instrument cluster and the infotainment system screen failed to turn off intermittently. The contact stated that the vehicle had also experienced abnormal battery drainage. The vehicle was taken to the dealer, where it was recommended to replace the negative (-) ground wiring cable. The vehicle was repaired; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed and determined that the TCM had failed, and the failure could be the cause of the battery drainage. The dealer determined that the TCM needed to be replaced and ordered the part. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, and a case was filed, but no assistance was provided. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666366June 11, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666158June 10, 2025
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the “Transmission Overheating” warning light illuminated. Additionally, the RPM had become elevated. The vehicle was towed to the dealer where it was diagnosed with transmission clutch failure. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was not included in the recall. The contact had previously received the recall notification. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 89,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665731June 9, 2025
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle hesitated and then jerked into the next gear. The contact stated that the hesitation occurred at various speeds. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while slowing down, the vehicle hesitated, and then the transmission downshifted, and the vehicle jerked. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 131,206.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665910June 9, 2025
ENGINE
dual clutch on automatic transmission failure purchase vehicle in 2017 and has had to be replaced 4 times and it is going on its 5th time While driving the vehicle slowed down, check engine came on and off then I lost power completely. I had to pull to side of busy hwy on way home from work. When tried to turn back on again it jerked on and off. I had to figure out how to make it home. The dealership McRee Ford has replaced the clutch on various occasions. No signs prior until the day of when the check engine light flashed on and off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665914June 9, 2025
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving 30 MPH, the vehicle hesitated and lost motive power. The contact stated that the vehicle failed to accelerate or exceed 30 MPH. The message "Transmission Overheating" was displayed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V523000 (Power Train); the VIN was included but was already repaired under the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665588June 8, 2025
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
The clutch keeps giving out. It’s been fixed 2 times and I have the same issue. It takes a bit in order for the car to generate power to go forward & it shutters when it moves froward when pushing on the gas. It can sometimes move forward a bit when placed in reverse and same thing when I shift to move forward from a parking mode it will go backwards a bit forward a few seconds then moves forward. It also shutters a lot more after I been driving longer distances. It’s a scary feeling when it shutters really bad, makes it feel like the car is going to power off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665276June 6, 2025
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while her daughter was driving 30 MPH, the vehicle started to stall with the message "Transmission Hot - Wait 5 Minutes" displayed on the instrument panel. The contact pulled over and allowed the vehicle to cool down; however, the vehicle failed to resume normal operation. The contact stated that despite the message being repeatedly displayed on the instrument panel, the contact's daughter was able to coast the vehicle back to the residence. The following day the vehicle was towed to a dealer where the clutch assembly was replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer also referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 124,624.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665382June 6, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact stated that while driving on the highway at 65 MPH, the vehicle lost automotive power with the check oil and check engine warning light was intermittently illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that there were metal shavings were found in the oil filter, causing engine damages. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 97,221.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664781June 4, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective transmission clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664892June 4, 2025
POWER TRAIN, ENGINE
The contact owns a 2017 Ford Focus. The contact stated while driving 25 MPH, the transmission was shifting abnormally and jumping into gear. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a transmission center, and it was determined that there was a clutch and gear shifting failure. The mechanic recommended a dual clutch and gear assembly replacement. The local dealer was contacted but the vehicle was not diagnosed or repaired; however, the contact was provided and estimate for the repair. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664897June 4, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to shift to reverse(R) as needed. The contact stated that the transmission warning light was illuminated. The contact stated that when the gear shifter was shifted to drive(D), the transmission downshifted unintendedly. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 134,225.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664911June 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at undisclosed speeds, the vehicle lost motive power and decelerated unintendedly. The check engine, oil, and engine failure warning lights were illuminated. The contact pulled over to the side of the road and restarted the vehicle. The vehicle was then towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired three times, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664481June 3, 2025
POWER TRAIN
Car shakes and shutters while shifting between gears, no other warning system came on to let me know about the transmission issues prior to this day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664297June 2, 2025
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted for approximately an hour. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664316June 2, 2025
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving 20 MPH, the vehicle briefly began to jump and jolted before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch, determining that the transmission friction element B was stuck on. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664457June 2, 2025
SEAT BELTS
Seat belt does not retract on its own, seat belt locks randomly and does not retract fully making it loose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663878May 30, 2025
ELECTRICAL SYSTEM
Power steering randomly stops working when vehicle is running. It happens most often right after I start the vehicle. I can turn the vehicle off and back on a couple times to get it to work. I am worried that it will happen while active driving. Power steering light comes on dashboard. It has happened many times.i will list the last date that it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663921May 30, 2025
ENGINE
Loss of engine oil pressure, possible engine damage, and/or seizure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus