Ford Focus Complaints

22,326 consumer complaints on file.

#11416734May 15, 2021
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT ON CODES 1450 AND 0456. HAD DEALER REPAIR. IT WAS CANISTER PURGE VALUE. THEY HAVE A RECALL FOR THIS SAME PROBLEM WITH A DIFFERENT BUILD DATE BUT STATED THAT MINE WAS NOT A RECALL. I STILL HAVE CODE 0456 SHOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416448May 13, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V525000 (FUEL SYSTEM, GASOLINE) AND THE VEHICLE WAS TAKEN TO FORD OF KENDALL, LLC (15551 S DIXIE HWY, PALMETTO BAY, FL 33157) WHERE THE RECALL WAS SATISFIED. RECENTLY, THE CONTACT STATED THAT THE SAME FAILURE RECURRED WITH THE FUEL GAUGE PROVIDING AN INACCURATE READING. THE VEHICLE STALLED SIMULTANEOUSLY DURING THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE HE WAS INFORMED THAT THE FUEL TANK THAT WAS REPLACED UNDER THE ORIGINAL RECALL HAD FAILED. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE NO LONGER QUALIFIED FOR SERVICE UNDER THE ORIGINAL RECALL AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH THE SAME INFORMATION AS THE DEALER. THE CONTACT WAS OFFERED NO FURTHER ASSISTANCE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER UNREPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416465May 13, 2021
UNKNOWN OR OTHER
TL* THE CONTACT OWNS 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE HER MOTHER WAS DRIVING 40 MPH, THE VEHICLE SHUDDERED AND LOSS MOTIVE POWER. THE VEHICLE INDEPENDENTLY DECELERATED. THE DRIVER CONTINUED DRIVING TO THE RESIDENCE WITH THE VEHICLE CONTINUING TO SHUDDER. THE VEHICLE WAS TAKEN TO BEECHMONT FORD, INC. (600 OHIO PIKE, CINCINNATI, OH 45245, (513) 752-6611) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NEXT TAKEN TO MIKE CASTRUCCI FORD (1020 OH-28, MILFORD, OH 45150, (513) 275-1048) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MECHANIC PERFORMED SERVICE UNDER NHTSA CAMPAIGN NUMBER: 18V735000/19V515000 (FUEL SYSTEM, GASOLINE) WHICH FAILED TO FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416325May 12, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 10 MPH, THE VEHICLE SLIPPED OUT OF GEAR WHICH RESULTED IN THE CONTACT LOSING CONTROL OF THE VEHICLE AND STRIKING ANOTHER VEHICLE. THE PERSON WHO WAS STRUCK WAS THE ONLY INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A STORAGE FACILITY WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11416369May 12, 2021
ENGINE
ALOT OF VIBRATION WHEN IDLE, IDLES UP AND DOWN WHEN IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416372May 12, 2021
POWER TRAIN
EVERY SO OFTEN WHEN I STEP ON THE GAS TO ACCELERATE, THE CAR SORT OF SHUDDERS. I'VE HAD THIS PROBLEM WITH THE CAR BEFORE AND KNEW IT WAS THE TRANSMISSION. I'VE ALSO HAD TRANSMISSION PROBLEMS WITH THE CAR I HAD PREVIOUS TO THIS ONE WHICH WAS A 2014 FORD FOCUS. I HAVE BEEN TOLD THAT THIS IS NORMAL FOR TRANSMISSIONS TO ACT THIS WAY, BUT IT HAS HAPPENED WAY TOO OFTEN TO BE NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416188May 11, 2021
POWER TRAIN
TRANSMISSION WILL CHATTER AND CLANK AT TIMES WHEN SHIFTING OUT OF FIRST GEAR. BOUGHT THIS CAR IN 2019 AND STARTED MAKING SMALL CLANKING NOISES A FEW DAY AFTER BUYING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415834May 10, 2021
POWER TRAIN
THE DUAL CLUTCH TRANSMISSION IS SLIPPING. I CONTACTED FORD AND THEY INDICATED THAT THIS ISSUE IS NOT COVERED UNDER THE WARRANTY EVEN THOUGH A CLASS ACTION LAWSUIT HAS BEEN SETTLED REGARDING THIS TYPE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415919May 10, 2021
POWER TRAIN
I NEED THE CONTROL MODULE FOR THE TRANSMISSION SYSTEM AND THE PART IS ONLY AVAILABLE AT THE FORD DEALERSHIP. I WAS UNABLE TO GET THE PART BECAUSE THEY HAVE 20,000 ON BACK ORDER BECAUSE THIS HAS BEEN A COMMON ISSUE. THIS PART CAUSES MY TRANSMISSION TO GO HAYWIRE AT TIMES. OFTEN SENDING MY RPMS TO HIGH LEVELS AS SOON AS I ATTEMPT TO ACCELERATE. THE LAST TIME THIS HAPPENED I WAS DROPPING MY SON OFF AT DAYCARE AND THE CAR JOLTED FORWARD AS SOON AS I HIT THE GAS TO LEAVE MY DRIVEWAY AND AS I STARTED TO ACCELERATE TO THE SPEED LIMIT OF 45 MPH I COULD HEAR MY ENGINE WORKING REALLY HARD AND THE RPMS WERE ALL THE WAY UP AT 3. MY CAR WAS STRUGGLING TO SWITCH GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415927May 10, 2021
POWER TRAIN
WHEN ACCELERATING FROM A STOP, THE TRANSMISSION SLIPS. MUCH LIKE A SIMILAR RECALL WITH THE ISSUE OF TRANSMISSION SEALS GOING BAD AND WETTING THE DRY CLUTCH PACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415975May 10, 2021
POWER TRAIN
THE DPS6 POWERSHIFT TRANSMISSION USED IN THE 2013 FORD FOCUS HAS WELL KNOWN PROBLEMS WITH SHUDDERING AND JERKING WHILE ACCELERATING IN LOW GEARS. DURING RAIN WHEN THE STREETS ARE WET IT JERKS ENOUGH TO CAUSE THE CAR TO LOSE TRACTION MAKING IT IMPOSSIBLE TO SAFELY ACCELERATE THROUGH AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415968May 10, 2021
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR HAS A CHECK ENGINE LIGHT WITH CODE P1450. THIS PROBLEM OCCURRED IN 2019 AND WAS ADDRESSED BY REPROGRAMMING THE PCM. IN 2021 I GOT THE SAME CODE AND NOW THE PURGE VALVE IS STUCK OPEN. I NOTICED THAT AFTER ADDING FUEL THE CAR HAD TROUBLE STARTING UP UNTIL I GAVE IT A LITTLE EXTRA GAS. I WAS ADVISED NOT TO DRIVE THE VEHICLE AS IT MAY STALL, SUDDENLY GO INTO LIMP MODE, OR THE FUEL TANK MAY COLLAPSE. I WOULD LIKE TO NOTE THAT ALL OTHER FOCUSES OF THIS GENERATION HAVE RECEIVED A RECALL ON THE PURGE VALVE, BUT EXCLUDING MY ENGINE THE 1.0. A LOT OF DIGGING INTO FORUMS HAS SHOWN ME THAT MANY 1.0 OWNERS HAVE HAD THIS PROBLEM WITH THEIR FOCUS. QUITE SHADY TO RECALL ONLY SOME OF THE FOCUSES WHEN IT SEEMS THAT IT'S A COMMON PROBLEM WITH ALL ENGINE VARIATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415748May 9, 2021
ENGINE
VIBRATION WHEN CAR IS IN PARK. OR JUST SITTING STILL AND RPM GOES UP AND DOWN WHEN CAR IS RUNNING IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415554May 7, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING FORWARD FROM BEING STATIONARY, THE VEHICLE HESITATED AND THEN ACCELERATED INADVERTENTLY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415403May 6, 2021
STEERING
STEERING FELT A LITTLE STICKY. LAST NIGHT I LOST ALL POWER STEERING AND AN ALERT CAME UP THAT SAID 'STEERING FAULT SERVICE NOW' AND THIS MORNING I STARTED IT AND IT SAID 'STEERING LOSS PARK SAFELY' AND THE STEERING WHEEL DOESN'T MOVE AT ALL. ALMOST WENT OFF THE ROAD WHEN I LOST POWER STEERING LAST NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415428May 6, 2021
AIR BAGS, SEAT BELTS
MY TWO SONS WERE TURNING LEFT WHEN THEY WERE T-BONED BY ANOTHER VEHICLE. MY SONS VEHICLE WAS STRUCK IN THE RIGHT REAR. THE SIDE AIR BAGS WENT OFF BUT NOT THE TWO FRONTS. ALSO THEIR SEAT BELTS DID NOT TIGHTEN. BC OF THIS BOTH SONS SUFFERED TBI'S, ONE VERY SEVERE AND IS STILL RECOVERING. THE OTHER REQUIRED BRAIN SURGERY. I AM SO UPSET THAT THEIR SEAT BELT DID NOT TIGHTEN. I BOUGHT A NEWER FORD THINKING IT WAS GOING TO BE SAFE. PLEASE SOMEONE FIX THIS DEFECT. I HAD NO IDEA THAT THIS COULD EVER HAPPEN. THEY WERE HIT FROM THE OTHER PERSON GOING 45 MPH SO IT SHOULD HAVE TIGHTENED. SAD MOMMA. LIVES CHANGED FOREVER. :( [XXX]*DT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11415474May 6, 2021
VISIBILITY/WIPER
THE WINDSHIELD WIPERS COME BY THEMSELVES AND STAYS ON AFTER PARKING THE CAR, STATIONARY, ENGINE TURNED OFF FOR APPROX 30 MIN. 3 DAYS IN A ROW. DEALERSHIP REPAIRED IT FOR LABOR $450!! THE SAME FAULTY SYSTEM WAS IN A RECALL IN THIS TYPE OF CAR SOME YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415476May 6, 2021
ENGINE, FUEL/PROPULSION SYSTEM
OUR 2018 FORD ESCORT HAS THE SAME PROBLEMS DESCRIBED IN: NHSTA CAMPAIIGN #18V7350000 RECAL ID 298184 BUT THIS VIN IS NOT ON RECALL. WE PULLED OUT INTO TRAFFIC AND THE CAR JUST DIED LUCKILY IT WAS NOT ON A HIGHWAY. WE NEED TO KEEP THE TANK AS CLOSE TO FULL AS POSSIBLE AND FILL THE GAS TANK AT THE COOLEST PART OF THE DAY AND IT TAKES A WHILE TO GET THE CAR STARTED. ONE TIME AFTER FILLING THE TANK WE HAD TO WAIT 15 MINS AND THE CAR RAN FINE THEN IT JUST DIED, NEARLY GETTING REAR ENDED BY A TRACTOR TRAILER. THAT WAS ON 4-20-21 AND OTYHER TIMES BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415485May 6, 2021
POWER TRAIN
STARTING IN OCTOBER OF 2020, EXACTLY ONE YEAR AFTER PURCHASING MY 2014 FORD FOCUS FROM THE FORD DEALERSHIP, MY CAR STARTED TO VIBRATE OCCASIONALLY. ALTHOUGH I WAS CONCERNED, I DID NOT WORRY TOO MUCH ABOUT IT BECAUSE IT ONLY DID IT ONCE IN A WHILE. FEBRUARY OF THIS YEAR, THE VIBRATIONS KEPT GETTING WORSE. NOW INSTEAD OF EVERY ONCE IN A WHILE, IT WOULD HAPPEN EVERY-TIME I ACCELERATED AFTER A RIGHT HAND TURN. THIS WAS MORE NOTICEABLE WHEN THERE WAS MORE PEOPLE IN THE CAR. AFTER DOING SOME RESEARCH I FOUND OUT THAT WHAT I WAS EXPERIENCING WAS A SHUDDER. EVEN THOUGH IT IS COMMON FOR THESE CARS, IT IS NOT SOMETHING I WANT TO DRIVE WITH EVERYDAY, THAT BEING SAID, I CALLED MY LOCAL FORD DEALERSHIP, RAY PRICE FORD IN MOUNT POCONO, PA ASKING IF THEY CAN FIX MY CLUTCH BEING THAT IT'S UNDER WARRANTY. THEY STATED THAT WAS I WAS DESCRIBING SOUNDED LIKE THE CLUTCH SHUDDER AND THEY CAN TAKE CARE OF IT NO PROBLEM. FORD TOLD ME THAT THERE IS NOTHING WRONG WITH MY CAR. THEY STATED THAT THEY TEST DROVE IT AND THEY TESTED MY CLUTCHES AND IT PASSED THE 'SAFETY TEST'. I TOLD THEM TO TEST DRIVE IT AGAIN, IT IS NOT SAFE, AND BEING THAT I HAVE A 2014, IT IS ONLY A COUPLE OF MONTHS UNTIL MY CAR GOES OUT OF WARRANTY. I'D RATHER TAKE CARE OF THE PROBLEM NOW BEFORE IT BECOMES AN EXPENSIVE REPAIR THAT IS DIFFICULT TO FIX AND IT'S OUT OF WARRANTY. ANNE HATHAWAY THAT WORKS THERE REASSURED ME THAT MY CAR IS NOT AND THEY WOULD NOT BE FIXING IT BECAUSE THERE IS NOTHING WRONG, SHE STATED 'THE FORD MECHANICS MAY JUST BE USED TO CARS LIKE THAT SO THERE'S NOTHING THEY CAN DO'. IT SEEMS TO ME AS IF THEY ARE TRYING TO HAVE ME WAIT UNTIL I'M OUT OF WARRANTY AND THEN I HAVE TO PAY THOUSANDS TO FIX THE TRANSMISSION AND THE CLUTCHES, THAT IS NOT A SOLID SOLUTION FOR ME. I WOULD LIKE FOR FORD TO EITHER HAVE A LIFETIME WARRANTY FOR THE CLUTCHES/TRANSMISSION OR SIMPLY TAKE ALL THESE CARS OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415227May 5, 2021
POWER TRAIN
I HAVE HAD THIS SITUATION HAPPEN IN SEVERAL DIFFERENT SCENARIOS. ESSENTIALLY, THE TRANSMISSION DOES NOT KNOW IF THE VEHICLE IS IN PARK / REVERSE / NEUTRAL / DRIVE AND THEREFORE I CANNOT SHIFT POSITIONS OR MOVE THE VEHICLE. SOMETIMES WHEN I TURN VEHICLE OVER, I AM PARKED BUT VEHICLE DOES NOT KNOW I AM PARKED (THERE IS P / R / N / D ON DASHBOARD AND USUALLY A GREY BOX INDICATES WHAT POSITION I AM IN. WHEN IT DOESN'T KNOW WHERE I AM, THERE IS NO GREY BOX AT ALL). SOMETIMES THIS HAPPENS AFTER DRIVING, THEN I PARK AND SIT IDLE FOR A BIT, THEN TRY TO LEAVE BUT VEHICLE DOESN'T KNOW WHAT POSITION I AM IN. IN THE MOST DANGEROUS SCENARIOS, I WILL BE DRIVING!!!!! THEN THE VEHICLE DOESN'T KNOW I AM IN D AND WHEN I TRY TO ACCELERATE, I JUST REV ON THE ENGINE AS IF I AM IN NEUTRAL. I HAVE HAD THIS HAPPEN ON THE HIGHWAY AS WELL AS WHEN GOING SLOW. IT IS EXTREMELY DANGEROUS. THIS VEHICLE IS KNOWN FOR HAVING TRANSMISSION ISSUES (IT WAS NOT WELL KNOWN WHEN I ORIGINALLY PURCHASED THE VEHICLE). CAR IS CURRENTLY IN SHOP SO I DO NOT HAVE ANY INFO / FEEDBACK FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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