Ford Focus Complaints

22,326 consumer complaints on file.

#762905June 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DRIVING ALONG THE FREEWAY AND THE ENGINE STALLED. WAS ABLE TO REFIRE THE MOTOR AND CONTINUE CAR CONTI NUED TO RUN ROUGH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762906June 10, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CAR STARTED STALLING BEFORE IT RAN OUT OF WARRANTY. DEALER REPLACED FUEL PUMP THAT WAS ALL THEY COULD FIGURE OUT. THAT LASTED AS LONG AS THE WARRANTY DID. I PERSONALY REPLACED THE FUEL TANK AND FUEL PUMP AND FUEL FILTERS EACH TIME. THE CAR HAS CONTINUED TO STALL SENSE UNDER WARRANTY. THE DEALER CAN'T FIGURE OUT THE PROBLEM ,THEY SAID THAT THEY HAVE NOTHING BUT PROBLEM WITH THE FORD FOCUS. I'VE CONTACTED FORD CORP. AND YOU GET NO HELP FROM THEM. THE CAR HAS STALLED ON SEVERAL OCCASION AS LONG AS THE CAR SIT FOR A LONG PERIOD OF TIME IT WILL START AND RUN FOR AWHILE THEN IT WILL DO IT AGAIN. I CANNOT AFFORD TO TAKE IT THE DEALER EACH TIME TO TELL ME NOTHING IS WRONG WITH IT. THIS PROBLEM COULD END IN AN ACCIDENT AND POSSIBLE INJURY. I HOPE THIS DOESN'T TAKE A CLASS ACTION SUIT AGAINST FORD TO GET THIS PROBLEM CORRECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762840June 9, 2002
VEHICLE SPEED CONTROL
THREE TIMES I HAVE HAD THE THROTTLE STICK EVEN THOUGH I HAVE LET OFF THE GAS. ONCE WHEN I HAD LESS THAN 5,000 AND AGAIN AT THE END OF LAST YEAR. ONCE WHEN I PARKED THE CAR AND ONCE WHILE I WAS STOPPING AT A LIGHT. BOTH TIMES I HAD TO SHUT-OFF THE VEHICLE AND RE-START IT TO CURE THE FAILURE. I DID NOT REPORT IT TO THE DEALERSHIP BUT IT DID IT AGAIN LAST WEEK WHILE I WAS DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762854June 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
THE PROBLEM IS THAT THE CAR ALWAYS SHAKES WHEN ITS IN PARK OR AT A STOP LIGHT AND IT STALLED 2 TIME. HAVE TAKEN IT TO DEALER NUMEROUS TIMES AND STILL CANT FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762817June 8, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY IGNITION WOULD NOT START CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762818June 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS STALLING WHILE DRIVING PROBLEM HAS OCCURRED ON TWO OCCASIONS, BOTH TIMES AT LOW SPEED. ONCE WHILE MAKING A RIGHT 90DEG TURN AND ONCE WHILE SLOWLY ROLLING TO A STOP AT AN INTERSECTION. THE SECONED TIME THE CAR WAS HARD TO RESTART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762822June 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SUSPENSION:MULTIPLE AXLE, POWER TRAIN:MANUAL TRANSMISSION, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
SINCE THE PURCHASE OF MY FORD FOCUS 2000, IT HAS BEEN SUBJECTED TO RECALLS FOR WHEEL BEARINGS, PANELING, AND THE MASTER CYLINDER. ADDITIONALLY, THE TRUNK LATCH HAD TO BE REPLACED AND THE COMPUTER REPROGRAMMED. SINCE LATE SEPT. 2000, THE ENGINE DIES AT APPROX. 45/MPH WHEN I PRESS THE CLUTCH TO DOWNSHIFT FROM 5TH GEAR, SLOWING FROM A HIGHER SPEED. ON AUG. 21, 2001, I TOOK THE THE CAR TO MAROONE FORD IN MARGATE, FLORIDA BECAUSE IT HAD STALL (DIED) TWICE IN ONE DAY. THE MECHANIC SAID THERE WAS NOTHING WRONG WITH THE CAR AND SAID THAT I DIDN'T KNOW HOW TO DRIVE IT PROPERLY. I CONTACTED FORD MOTOR DISPUTE SETTLEMENT BOARD AND THEY CAME OUT AND DROVE WITH ME. THE CAR DID NOT STALL AT THAT TIME, AND HE ADVISED ME THAT I DIDN'T KNOW HOW TO DRIVE THE CAR! I BELIEVE I HAVE BEEN LIED TO BY FORD AND BY THEIR REPRESENTATIVE, MAROONE FORD, MARGATE. I HAVE COPIES OF LETTERS THAT I SENT TO MAROONE FORD, AND TO THE BOARD OF DIRECTORS AT MAROONE FORD AS WELL AS A COPY OF THE INITIAL DISPUTE SETTLEMENT BOARD APPLICATION. I HAVE COMPLAINED OVER AND OVER AGAIN THAT I FEAR FOR MY SAFETY, AND THAT I WANT FORD TO EITHER FIX MY VEHICLE OR GIVE ME A SAFE CAR. I WAS A FULL-TIME NURSING STUDENT AT FLORIDA ATLANTIC UNIVERSITY IN BOCA RATON, FLORIDA WHEN THIS STARTED, I AM NOW A REGISTERED NURSE STILL DRIVING AN UNSAFE VEHICLE. I WOULD APPRECIATE YOUR HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762824June 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VEHICLE SPEED CONTROL
BRAKES SQUEALING - TOOK TO LOCAL FORD DEALERSHIP- NOTHING WRONG WITH MY BRAKES THIS WAS ON JAN. 18, 2002- HAD TO HAVE FRONT PADS AND ROTORS REPLACED ON 5/31/2002. THROTTLE STUCK IN JAN 2002. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011325June 7, 2002
SUSPENSION
CONSUMER TOOK VEHICLE TO DEALER DUE TO SUSPENSION'S ERRATIC BEHAVIOR WHICH CAUSED VEHICLE TO BOUNCE AROUND. DEALER FIXED 4 WHEEL ALIGNMENT. PROBLEM REOCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011338June 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WILL VIBRATE, AND STALL WHILE DRIVING. DEALER CONTACTED, CANNOT FIX PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762766June 7, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE FUEL TANK IS LESS THAN HALF FULL AND I AM TURNING RIGHT, THE ENGINE WILL STALL, IF IT DOES NOT STALL, IT WILL JERK INTO DIFFERENT GEARS LIKE IT IS GOING TO STALL. ONE TIME IT STALLED WHILE I WAS ON A SHARP CURVE AND I LOST MY POWER STEERING IN THE MIDDLE OF THE CURVE AND ALMOST HIT SOMEONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762773June 7, 2002
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, OTHER, STRUCTURE:BODY, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
CAR STALLED. TOWED TO DEALERSHIP (APPLE FORD), REPLACED FUSE. STALLED AGAIN. THIS TIME ENTIRE FUEL SYSTEM REPLACED. GAS GUAGE READ INACURATE. ANOTHER NEW FUEL SYSTEM. STILL READ INACURRATE. A NEW CONSOLE. STILL READS INACCURATE TO THIS DAY. JUST GAVE UP TRYING TO GET IT FIXED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762776June 7, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
SIX WEEKS PREVIOUSLY, ENGINE STALLED ON FREEWAY. DEALER SAID COULDN'T FIND A PROBLEM AND LET THEM KNOW IF IT HAPPENED AGAIN. 5/31/02 COULD NOT GET CAR TO GO; HAD TOWED TO DEALER. AFTER SEVERAL DAYS THEY FINALLY THOUGHT IT WAS THE AIR INTAKE VALVE CAUSING THE PROBLEM. TODAY I HEAR ABOUT THE FOCUS STALLING PROBLEM POSSIBLY BEING CAUSED BY DEBRIS IN GAS TANK. I AM AFRAID TO DRIVE THIS CAR FOR FEAR IT WILL STALL AGAIN ON THE FREEWAY. I WAS LUCKY THE LAST TIME THAT I WAS ABLE TO COAST TO THE SHOULDER AND DID NOT GET INTO A CRASH. I WAS ABLE TO RE-START THE CAR AND GET IT OFF THE FREEWAY. OTHER CONTINUING PROBLEMS THAT I HAVE HAD THE DEALER FIX OVER 3 TIMES EACH: SQUEAKING BRAKES AND MOLDING AROUND THE DOORS FALLING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762778June 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLED WHEN MAKING A CLOCKWISE HAIRPIN TURN (FREEWAY TRANSITION) WITH APPROX. 1/4 TANK OF GAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762784June 7, 2002
SUSPENSION:REAR, VISIBILITY:WINDSHIELD WIPER/WASHER, POWER TRAIN:CLUTCH ASSEMBLY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762786June 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE CONTACTED THE DEALER AND BROUGHT MY CAR INTO THEM AT LEAST 3 TIMES BECAUSE WHEN IM DRIVING SOMETIMES I HAVE TO PUT MY FOOT ALL THE WAY TO THE FLOOR AND THE SPEEDOMETER WILL NOT BE MOVING AND THE CAR JUST DON'T HAVE NO POWER AT ALL. THE DEALER KEEPS TELLING ME THEY CAN NOT FIND ANYTHING WRONG WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762787June 7, 2002
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#762791June 7, 2002
ELECTRICAL SYSTEM:IGNITION
ON TWO OCASIONS THE CAR STALLED WHILE STOPPED AT INTERSECTION. CAR THEN RESTARTED AND CONTINUED ON. BOTH CAME WITHIN A WEEK OF EACH OTHER. REPORTING BECAUSE OF ARTICLE I SAW IN USA TODAY DATED 6-7-2002.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762794June 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DRIVING DOWN FREEWAY AT 70, ENGINE CUT OUT COMPLETELY. WAS ABLE TO RESTART BRIEFLY, BUT ENGINE DIED AFTER IDLING FOR 20 SECONDS. ALL OTHER ELECTRICAL SYSTEMS WORK. ENGINE TURNS OVER, BUT WILL NOT FIRE. NOT A PROBLEM WITH FUEL CAP, NO FUEL OR FUEL SHUTOFF VALVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762795June 7, 2002
ELECTRICAL SYSTEM:STARTER ASSEMBLY
I WAS WATCHING THE NEWS LAST NIGHT AND HEARD A STORY THAT THE NHTSA WAS INVESTIGATING COMPLAINTS THAT THE FORD FOCUS ENGINE CAN STALL CAUSING AN ACCIDENT. THIS IS WHAT HAPPEN TO MY CAR FORTUNATELY I WAS NOT INVOLVED IN A CRASH. BUT, WHEN I TOOK THE CAR IN I WAS TOLD THAT I NEEDED A NEW STARTER. THIS WAS STRANGE TO ME BEING THE FACT THE CAR WAS NOT EVEN A YEAR OLD. AFTER SEEING THIS REPORT I KNOW UNDERSTAND THAT THE PROBLEM IS CAUSE BY DEBRIS ACCUMULATING IN THE GAS TANK, BLOCKING FUEL FROM BEING DELIVERED TO THE ENGINE. AFTER THE NEW STARTER WAS INSTALLED I'M STILL HAVE PROBLEMS WITH THE CAR. FOR EXAMPLE AT TIME IT SEEM LIKE IT'S GOING TO STALL OR IT FEELS LIKE ITS DRAGGING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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