Ford Focus Complaints

22,326 consumer complaints on file.

#8015328August 1, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE STALLS AT ANY SPEED, CONSUMER REPLACED FUEL PUMP. *AK CONSUMER STATED STALLING OCCURED 4 TO 5 TIMES WITHN A 3 WEEK PERIOD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015339August 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, VISIBILITY:SUN/MOON ROOF ASSEMBLY
CONSUMER STATES WHILE DRIVING FROM 35 OR MORE MPH THE VEHICLE WOULD INTERMITTENTLY CUT OFF WITHOUT WARNING, THE VEHICLE HAS BEEN TO THE DEALER ON THREE OCCASIONS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM, THE CONSUMER FEELS EXCESSIVE HEAT ON HIS FEET WHILE DRIVING, THE DEALER INDICATED THAT ALL SHIELDS ARE IN PLACE, SUNROOF BUTTON IS IONPERATIVE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567009July 31, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE IN MOTION VEHICLE BEGAN TO LOSE SPEED. THE PROBLEM WAS INTEMITTENT FOR APPROX. 2-3 WEEKS. THE SPEED WOULD DROP AS SOON AS THE ENGINE WOULD GET HOT. THE DEALER REPLACED THE FUEL PUMP UNDER SECRET WARRANTY AND CONSUMER PAID FOR MAINTENANCE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764974July 31, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING FOR 75 MILES WEST ON I96 THE CAR CAME TO A COMPLETE STOP, NO POWER.LUCKLY I MANAGED TO PULL OVER. THE CAR RESTARTED AFTER A FEW MINUTES, BUT THE ENGINE SHUT DOWN A FURTHER 5 TIMES TILL I ARRIVED AT THE DEALER. THEY SPENT A COUPLE OF DAYS WITH THE CAR, ALL THEY COULD TELL ME THAT THEY FELT I NEEDED TO CHANGE THE PLUGS AND LEADS. HAVE NOT DRIVEN THE CAR FOR ANY LONG DISTANCES SINCE.STILL HAVE BURNING SMELL FROM ENGINE COMPARTMENT,CAN NOT SMELL INSIDE THE CAR NOW AS FORD DID FIT A CARBON CABIN FILTER.HAVE HAD FRONT SWAY BARS REPLACED, ALONG WITH REAR WHEEL BEARING, UNDER EXTENDED WARRANTY AT $100 COST TO MYSELF. PLUGS AND WIRES FORD REFUSED TO PAY FOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764975July 31, 2002
STRUCTURE:BODY:DOOR, STRUCTURE:BODY:TRUNK LID
TRUCK LID WILL NOT STAY CLOSED. AFTER DEALER REPAIR, WOULD NOT OPEN. ELECTRICAL SYSTEM FAILED. AUTO DOOR LOCKS DO NOT LOCK. CURRENTLY ELECTRICAL LOCKS WILL NOT WORK. PAT MILLIKEN FORD STATES REAR PASSENGER DOOR IS SHORTING SYSTEM OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764978July 31, 2002
STEERING: STEERING WHEEL/HANDLE BAR
I HAVE A 2000 FORD FOCUS ZX3 THAT HAS BEEN PLAGUED WITH STEERING PROBLEMS. ON 4 SEPARATE OCCASIONS THE STEERING WHEEL HAS LOCKED UP WHILE I WAS IN THE PROCESS OF MAKING A LEFT TURN. ONLY AFTER BRINGING THE CAR TO A COMPLETE STOP, WAS I ABLE TO TURN THE WHEEL. AFTER HAVING THE CAR INTO THE SHOP 3 TIMES, THE BEST THE SERVICE TECHNICIANS CAN TELL ME IS THAT THEY ARE UNABLE TO FIND THE PROBLEM SINCE IT IS INTERMITTENT IN NATURE. THE LAST TIME WAS EASILY THE MOST FRUSTRATING. WHILE MAKING A LEFT TURN, THE STEERING WHEEL BECAME IMMOVABLE. UNABLE TO STOP IN TIME, I RAN THE RIGHT FRONT TIRE OF MY VEHICLE INTO A CURB. THIS IS A REPAIR BILL THAT I HAD TO PAY BECAUSE, ACCORDING TO THE SERVICE TECHNICIANS, THE PROBLEM CANNOT BE TRACED. WHILE NO INJURIES HAVE RESULTED FROM THIS PROBLEM YET, IT DOES HAVE THE POSSIBILITY TO BECOME VERY DANGEROUS AND I FEEL OTHERS SHOULD BE WARNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015216July 31, 2002
VEHICLE SPEED CONTROL
VEHICLE LOSES POWER WHILE ACCELERATING UP HILLS, AND AT ANY SPEED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015217July 31, 2002
ENGINE AND ENGINE COOLING:ENGINE
ON A FLAT SURFACE AT ANY SPEED VEHICLES WILL STALL ,THEN SHUT OFF. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015228July 31, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL FILLER HOSE HAS CRACKED, AND CAUSE FUEL TO LEAK OUT WHILE DRIVING. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015242July 31, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WOULD STALL WHILE DRIVING AT MULTIPLE SPEED. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015245July 31, 2002
UNKNOWN OR OTHER
ENGINE CHECK LIGHT REMAINS ON WHILE DRIVING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566979July 30, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, POWER TRAIN:MANUAL TRANSMISSION, TIRES
ON THE WAY HOME AFTER PURCHASING VEHICLE, THE SIDE VIEW MIRRORS WOULD NOT ADJUST. CONSUMER CALLED THE REPAIR SERVICE TO HAVE THE MIRRORS FIXED. WHEN CONSUMER WENT TO ADJUST THE MIRROR IT BROKE INTO 3 PIECES. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566980July 30, 2002
STRUCTURE:FRAME AND MEMBERS, TIRES
THE CONSUMER EXPERIENCED A SUDDEN LOUD EXPLOSIVE NOISE WHILE PULLING OUT OF PARKING AND MAKING A TURN. THEN, ANOTHER EXPLOSIVE NOISE OCCURRED INVOLVING THE REAR TIRE. *YH *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015113July 30, 2002
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION. DEALER ADVISED CONSUMER THAT AIR BAGS SHOULD NOT HAVE DEPLOYED BECAUSE VEHICLE WAS HIT AT LESS THAN A 30 DEGREE ANGLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8015167July 30, 2002
SUSPENSION:FRONT:WHEEL BEARING
WHEEL BEARING ON LEFT WHEEL WERE MAKING A SQUEEKING NOISE. TOOK TO DEALER AND THEY REPLACED THE WHEEL BEARING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764913July 30, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE IS LOSING POWER AT 35 MPH AND STALLS WHEN APPROACHING INTERSECTIONS. I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP ONCE, WITH THEM UNABLE TO LOCATE THE PROBLEM. ALSO THE VEHICLE HAS NO POWER EXCEPT FOR IN THE PASSING GEAR WITH THE A/C RUNNING. I BELIEVE THESE TWO PROBLEMS ARE LINKED TOGETHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764935July 30, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE TOTALLY LOST POWER TOO MANY TIMES TO COUNT. IT SEEMS TO HAPPEN WITHOUT RHYME OR REASON. IT CAN HAPPEN AT ANY SPEED, 25MPH TO 75MPH. IT CAN HAPPEN WHEN THE ENGINE IS HOT OR COLD. IF GOING AT FASTER SPEEDS, I MAY DROP TO 20MPH, AT SLOWER SPEEDS, I COME TO A COMPLETE STOP. ON 2 OCCASIONS, AT FASTER SPEEDS, THE ENTIRE FRONT OF THE CAR WAS SHAKING AS I LOST POWER. ON 3 OCCASIONS THE CHECK ENGINE LIGHT FLICKERED. THIS CAN HAPPEN TOMORROW AND THEN NOT HAPPEN FOR DAYS OR EVEN WEEKS. I HAVE HAD THE CAR INTO THE DEALER AT LEAST 5 TIMES. THEY, HOWEVER, ONLY HAVE 2 OF THEM RECORDED. THE OTHER TIMES WHEN I HAD IT IN, I WAS TAKING IT IN FOR RE-CALLS, SO THEY OVIOUSLY DIDN'T RECORD THE ENGINE PROBLEM. THEY HAVE NO CLUE WHAT IS WRONG. I'VE BEEN TOLD I BOUGHT BAD GAS. I'VE BEEN TOLD TO LET THE ENGINE WARM UP LONGER - ALTHOUGH THAT IS CLEARLY NOT THE PROBLEM. I'VE BEEN TOLD MORE OR LESS, THAT I AM NUTS, NOTHING WAS WRONG. I WAS ALSO TOLD THE CHECK ENGINE LIGHT CAN NOT FLICKER, EITHER IT IS ON OR OFF. IT FLICKERED! THE LAST TIME I HAD IT IN I WAS TOLD NOT TO BRING IT BACK IN AGAIN, UNLESS ONE OF THE FOLLOWING OCCURRED #1 THE LOSS OF POWER OCCURS AS I AM DRIVING BY THE DEALERSHIP OR #2 THE CAR TOTALLY BREAKS DOWN. I WAS TOLD THAT WOULD BE THE BEST THING THAT COULD HAPPEN! THEY SAID THEY COULD FIGURE OUT THE PROBLEM THEN! A COUPLE OF TIMES WHEN THIS HAS HAPPENED, I'VE BEEN ON THE HIGHWAY, WITH MY 5YO IN THE BACK SEAT. I NEARLY GOT REAR ENDED BOTH TIMES. I ALSO ASKED THE DEALER IF OTHER OWNERS OF THE FOCUS HAD SIMILAR PROBLEMS. I WAS TOLD "NO, YOU ARE THE ONLY ONE WE ARE AWARE OF." I HAVE FOUND OUT SINCE THEN, THROUGH OTHERS, SUCH AS YOURSELF, THAT THIS IS NOT TRUE. I HOPE THAT YOU CAN HELP FIND AND RESLOVE THE PROBLEM BEFORE SOMEONE LOSES A LIFE. THANKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764956July 30, 2002
AIR BAGS:FRONTAL
ON 7/11/2002 MY WIFE WAS INVOLVED IN A NEAR HEAD-ON ACCIDENT. SHE WAS DRIVING DOWN THE ROAD WHEN ANOTHER CAR SUDDENLY TURNED LEFT IN TO HER PATH. THE OTHER DRIVER WAS CITED FOR FAILURE TO YIELD RIGHT OF WAY. MY WIFE HIT THE OTHER CAR IN THE FRONT RIGHT SIDE. THE FORD FOCUS ZX5 SUSTAINED MAJOR DAMAGE AND WITH A COST OF OVER $12,000 TO REPAIR IT WAS DECLARED A TOTAL LOSS. THE AIR BAGS NEVER DEPLOYED EVEN THOUGH IT WAS A FRONTAL COLLISION AND THE BUMPER WAS TOTALLY DESTROYED. WHEN I CONTACTED FORD MOTOR CO. TODAY AT THEIR CUSTOMER SERVICE CENTER (1-866-693-6738) I WAS INFORMED BY STEVE THAT IF I WANTED TO FIND OUT WHY THE AIR BAGS DIDN'T DEPLOY THAT I COULD PAY TO HAVE THEM TESTED. WHEN I QUESTIONED AS TO WHY I HAD TO PAY TO HAVE FORD TO POSSIBLY FIX A MAJOR PROBLEM WITH THE AIR BAGS HE SAID THAT THAT IS WHAT THE COMPUTER POP UP STATED. FORD SHOULD BE MORE RECEPTIVE TO WANTING TO FIND OUT IF THERE IS A PROBLEM. IF THERE IS A PROBLEM THEN FORD SHOULD COMPENSATE ME AND MY WIFE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8014946July 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE EXITING A RAMP VEHICLE COMPLETELY SHUTDOWN. CAUSE UNKNOWN. AS A RESULT, STEERING AND BRAKES WENT OUTAND VEHICLE COASTED TO A STOP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015033July 29, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FRONT AND REAR PASSENGER SIDE DOORS DO NOT OPEN BECAUSE LOCKS ARE INOPERABLE. ALSO, DOORS WILL NOT UNLOCK MANUALLY OR WITH THE KEYLESS ENTRY. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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