Ford Focus Complaints

22,326 consumer complaints on file.

#10012460March 25, 2003
STEERING:LINKAGES
WHEN THE VEHICLE EXCEEDED MORE THAN 40 TO 50 MPH, THE REAR END VIBRATED, THE DEALER STATED THE RECALL REGARDING THE STEERING LINKAGES, WAS NOT IN THEIR SYSTEM, AND THEREFORE THEY REFUSED TO REPAIR/REPLACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012477March 25, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE VEHICLE FAILED TO START, THE DEALER REROUTED THE BATTERY CABLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012478March 25, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE VEHICLE FAILED TO START, THE DEALER REROUTED THE BATTERY CABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011030March 25, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2000 FORD FOCUS ZTS, 4-DR SEDAN. THE ENGINE CAUGHT ON FIRE ON 3/19/02. CAR WAS TOTALED AS A RESULT OF THE FIRE. FIRE/POLICE SUSPECTED FIRE ORIGINATED AROUND THE BATTERY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10010955March 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE IDLING OR ENGAGED, CAR FREQUENTLY/PERIODICALLY SHUDDERS AS IF THE ENGINE WOULD DIE, LOSS OF POWER DURING ACCELERATION FOLLOWED BY GRADUAL SURGE, ENGINE LIGHT WOULD FLASH. TOOK VEHICLE TO DEALER 3 TIMES WITH COMPLAINT OVER 8-9 MOS, SYMPTOMS COULD NOT BE DUPLICATED, CODES NOT RECORDED, COULD NOT FIND ISSUE ON COMPUTER DIAGNOSTIC. 3-17 CAR STALLED REPEATEDLY, ENGINE LIGHT ON (CONSTANT). CODES RECORDED, DIAGNOSED - CYLINDER HEAD NEEDS TO BE REPLACED. WHEN ASKED WHAT WOULD CAUSE FAILURE, TECH STATED CARBON BUILD-UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012337March 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE COMING TO A STOP THE VEHICLE BEGAN TO SHAKE AND STALLED. THE DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010899March 23, 2003
SUSPENSION:REAR, TIRES
REAR TIRES BALD AT 20,000. I HAVE REPLACED 4 TIRES AND NEED TO REPLACE 2 MORE. I HAVE 42,000 MILES ON MY CAR. I HAVE ROTATED THE TIRES ALL ALONG, BUT THEY ALWAYS END UP WEARING QUICK IN THE REAR. FOR EXAMPLE ONE SET OF TIRES HAD GREAT TREAD WHEN THEY WERE ROTATED TO THE BACK WITH ABOUT 15,000, THEN AT 20,000 THEY WERE BALD!!! (LIKE SOMETHING IN THE REAR CHEWED THEM UP) CAR JUMPS SIDE TO SIDE WHEN HITTING MINOR BUMPS IN ROAD AND ON HIGHWAY, IT FEELS LIKE CAR DOESN'T HAVE GOOD CONTROL BECAUSE OF THIS. DEALERSHIP AND FORD REP. SAY TIRES ARE NOT COVERED UNDER WARRANTY OF COURSE AND CLAIM NOT TO FIND ANY OTHER PROBLEMS. THEY BLAME IT ON THE DRIVER STYLE. FUNNY THIS HAS NEVER EVER HAPPENED TO ME BEFORE, INCLUDING MY FIRST FOCUS LEMON I HAD FOR 25,000 MILES (THEY REPLACED MY FIRST FOCUS FOR US FOR FUEL PROBLEMS THEY COULDN'T FIX) I KICK MYSELF FOR AGREEING TO EXCHANGE FOR A NEW FOCUS. NEVERTHELESS, IT REALLY SEEMS LIKE AN ENGINEERING/DESIGN FLAW OR SOMETHING ELSE IN THE REAR OF THE VEHICLE THAT IS MAKING THESE TIRES WEAR SO FAST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010866March 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLS AT IRREGULAR INTERVALS, INCLUDING WHEN IDLE OR NEAR IDLE. CRACK IN CYLINDER HEAD CAUSED BUILD-UP OF CARBON. CAR IS ONLY THREE YEARS OLD AND HAS LESS THAN 45,000 MILES. HAVE CONTACTED DEALER FOR REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010849March 21, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
SPRING/STRUT FAILURE OF LEFT FRONT WHEEL IN DRIVEWAY AT SLOW SPEED (DIDN'T TRAVEL >10 FT..); SPRING OUT OF STRUT HOUSING WITH POINTED EDGE OF BROKEN SPRING ON TOP AND READY TO PUNCTURE TIRE!; HAD THIS OCCURRED DURING EXPECTED TRIP OF THIS DAY ON INTERSTATE HIGHWAY AT HIGH SPEED WOULD HAVE BEEN MAJOR CATASTROPHIC OR FATAL ACCIDENT!; WHY DID THIS SPRING FAIL AT 35,000 MILES AND VEHICLE NOT EVEN 3 YEARS OLD? SUSPECT FAULTY SPRING METAL FATIGUE; HAVE NOTICED THAT SIMILAR COMPLAINTS OF SAME INCIDENT "ON LEFT SIDE" WHEEL ONLY; WHAT IS GOING ON HERE, FORD? FOR AN OTHERWISE "MORE THAN SATISFIED" EXPERIENCE WITH THIS VEHICLE,IN SPITE OF NUMEROUS RECALLS FOR "SMALL ITEMS" THAT I WAS NOT WORRIED ABOUT GIVEN THE "INITIAL 2000 MODEL" STATUS.....I AM CONCERNED FOR MY SAFETY THAT WOULD HAVE BEEN COMPROMISED BY THIS APPARENT SPRING/STRUT PROBLEM AND COULD CAUSE FATALITIES; THIS WILL SERVE TO DOCUMENT THAT YOU HAVE NUMEROUS PROBLEMS WITH THIS AND NEED TO INVESTIGATE FOR POSSIBLE RECALL. WHY DID THIS SPRING/STRUT FATIGUE AND FAIL AT LESS THAN 3 YEARS OLD (35016 MILES) ? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012162March 20, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING VEHICLE STALLED. DEALER REPLACED FUEL TANK. GTB *NLM....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010791March 20, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
OUR 2000 FORD FOCUS STALLS. THE FIRST DEALER IT WAS TAKEN TO REPLACED THE FUEL FILTER - APPROXIMATELY AN HOUR EAST OF THAT DEALER THE CAR BEGAN TO STALL OUT AGAIN...THE NEXT DEALER TELLING US THE FUEL PUMP NEEDED TO BE REPLACED. THIS ALSO HAPPENED AS FAR BACK AS TWO YEARS AGO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010800March 20, 2003
ELECTRICAL SYSTEM:IGNITION
KEY WOULD NOT GO ALL THE WAY INTO THE IGNITION. I HAD TO CALL A LOCKSMITH AND WAS TOLD THIS IS A COMMON PROBLEM WITH THE FORD FOCUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012186March 20, 2003
SUSPENSION:REAR
THE REAR AXLE BROKE WHILE DRIVING AND CAUSED THE WHEEL TO CAVE IN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010804March 20, 2003
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY 2000 FORD FOCUS HAS MAJOR PROBLEMS FOR A CAR THAT HAS ONLY 57,000 MILES. THE ENGINE WILL STALL AND DIE ABOUT EVERY 10 SECONDS. THE GAUGES AND ALL OF THE FRONT AND REAR EXTERIOR LIGHTS WILL GO DEAD AND THE CAR WILL JUMP OUT OF GEAR. THE AIR COMPRESSOR FOR THE AIR CONDITIONER IS ALSO SHOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012202March 20, 2003
SEAT BELTS:FRONT:RETRACTOR
THE DRIVERS SEAT BELT JUST HANGS AND DOES NOT RETRACT. THE DEALER HAD BEEN NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012080March 19, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE STALLED, WHEN THE VEHICLE MADE A TURN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012111March 19, 2003
ENGINE AND ENGINE COOLING, STRUCTURE, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
THE VEHICLE STALLED INTERMITTENTLY, THE DEALER DIAGNOSED THE PROBLEM AS A DEFECTIVE MODULE, WHICH CAUSED ELECTRICAL PROBLEMS. *JB THE ODOMETER/SPEEDOMETER HAD SHUTDOWN, THE TRUNK OPENED, THE KEYLESS ENTRY IS INOPERATIVE AND SOMETIME THE PASSENGER(S) GET STUCK IN THE VEHICLE DUE TO THE FAULTY LOCKS. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012113March 19, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL PUMP WAS DEFECTIVE, WHICH CAUSED THE VEHICLE TO STALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012114March 19, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS HAD TO BE REPLACED AT A LOW MILEAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012120March 19, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS AND PADS HAD TO BE REPLACED AT A LOW MILEAGE. *JB.....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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