Ford Focus Complaints

22,326 consumer complaints on file.

#10020186May 20, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THE FUEL PUMP FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020233May 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED WITHOUT WARNING, AND DID NOT RESTART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020083May 19, 2003
STEERING
THE VEHICLES STEERING FAILED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018930May 19, 2003
ELECTRICAL SYSTEM:IGNITION
KEY WILL GO INTO THE IGNITION BUT IGNITION WILL NOT TURN, SECOND TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018954May 19, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE A PROBLEM WITH MY 2001 FORD FOCUS ZX3. IT HAS THE ZETEC ENGINE AND THE MTX75 5 SPEED MANUAL TRANSMISSION. THE FUEL PUMP FOR THIS VEHICLE IS IN THE FUEL TANK (I HAVE HAD THE CAR IN FOR FUEL GAUGE REPAIR A COUPLE OF TIMES). THE PROBLEM OCCURS WHENEVER THERE IS HALF A TANK OR LESS SHOWING ON THE FUEL GAUGE. WHEN TAKING A RIGHT HAND TURN - I.E. EXPRESSWAY ON/OFF RAMP - THE CAR ENGINE WILL STUTTER AND DIE. THIS ONLY HAPPENS TURNING TO THE RIGHT. THE LOWER THE FUEL GAUGE READING, THE MORE SEVERE THE PROBLEM BECOMES. TURNING LEFT HAS NO ILL EFFECT ON DRIVE ABILITY. IT SEEMS THE FUEL PUMP IS NOT AT FAULT. ONLY UNDER THE RIGHT TURN CONDITIONS DO I EXPERIENCE ANY LOSS OF FUEL TO THE ENGINE. COULD THIS BE A DESIGN FLAW IN THE FUEL PICK-UP SYSTEM? I HAVE HEARD OF MANY COMPLAINTS ON THIS VERY ISSUE. THANK YOU FOR YOUR TIME. TIM RUITER - MICHIGAN CERTIFIED MASTER MECHANIC # M140125 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018886May 18, 2003
STRUCTURE:BODY:HOOD, POWER TRAIN:CLUTCH ASSEMBLY, PARKING BRAKE, WHEELS:RIM, TIRES:BEAD
DEFECTIVE TIRE AND RIM 2 BAD CLUTCHES POOR BODY WORK(CROOKED HOOD) E BRAKE NOT ABLE TO HOLD ON A HILL!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018793May 16, 2003
TIRES:TREAD/BELT, TIRES, EQUIPMENT
THERE IS A VIBRATION FELT IN STEERING WHEEL WHEN DRIVING AT FREEWAY SPEEDS. I HAVE HAD THE CAR ALIGNED 2 TIMES, REPLACED THE TIRES 3-TIMES, REPLACED THE BRAKES 3-TIMES AND HAD THE TIRES ROTATED AND RE-BALANCED 6 TIMES, IN TWO YEARS. I HAVE HAD ALL OF THE RECALLS COMPLETED. THE VIBRATION STILL EXISTS AND THE DEALER CANNOT FIX IT. THE DEALER JUST KEEPS TELLING ME TO GET THE TIRES RE-BALANCED, OR GET NEW TIRES AGAIN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018794May 16, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
PUT KEY IN IGNITION AND KEY WOULD NOT TURN IN IGNITION SWITCH. HAD TO REPLACE IGNITION CYLINDER. 8NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019903May 15, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CONSUMER RECEIVED A RECALL NOTICE # 02V289000 FROM THE MANUFACTURER IN FEBRUARY 2003. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE DEALER STATED NO PARTS WERE AVAILABLE AND WOULD CALL THE CONSUMER WHEN THE PARTS BECAME AVAILABLE. THE CONSUMER STILL HAS NOT RECEIVED A CALL FROM THE DEALER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019905May 15, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE SMALL PLASTIC CLIP ON THE FUEL PUMP BROKE, WHICH RESULTED IN A FUEL LEAK. VEHICLE WOULDN'T START. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018744May 15, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
PLACED KEY IN IGNITION WOULD NOT TURN. MANY TSB'S ON SAME PROBLEM. HAVE EXTENDED WARRANTY. IGNITION SWITCH COVERED WITH NO SPECIFIC PART # LISTED. DEALER SAYS PART # FOR DEFECT NOT COVERED. HAD FIXED. RESEARCH WITH NHTSA LISTS 7 TSB'S AND MANY COMPLAINTS FOR SAME DEFECT. REFERRED TO FORD CUSTOMER SERVICE THEY SAID NOTHING COULD BE DONE. EXTENDED WARRANTY DOES NOT LIST SPECIFIC PART #S WHEN PURCHASED BUT WHEN WARRANTY WORK IS REQUESTED IT BECOMES PART NUMBER SPECIFIC. ALSO IF THERE ARE SO MANY TSB'S AND CUSTOMER COMPLAINTS WHY DOESN'T FORD DO SOMETHING ABOUT THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019931May 15, 2003
TIRES
THE VEHICLES TIRES NEEDED TO BE CONTINUOUSLY ALIGNED AND REPLACED. THIS WAS NOT FROM WEAR. CAUSE UNKNOWN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019948May 15, 2003
SUSPENSION:FRONT
THE FRONT SUSPENSION ON THE PASSENGER SIDE COLLASPED. THIS CAUSED THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AND HIT A PARK CAR. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019792May 14, 2003
TIRES
ALL FOUR TIRES LOST AIR. THE CONSUMER HAD TO CONSTANTLY PUT AIR IN THE TIRES, WHICH ALSO CAUSED PREMATURE WEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019817May 14, 2003
POWER TRAIN
THE VEHICLE FAILED TO SHIFT GEARS WHILE GOING UP HILLS, AND THE TRANSMISSION LIGHT WAS FLASHING. THE VEHICLE WAS SERVICED AND THE SERVO PISTON NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019845May 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE STALLED WITHOUT WARNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019893May 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING, THE VEHICLE STALLED AND DID NOT RESTART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018613May 13, 2003
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
-2000 FORD FOCUS LX - BOUGHT USED ON APRIL 14TH. BOTH INTERIOR AND EXTERIOR OF CAR IN EXCELLENT CONDITION, RAN EXTREMELY WELL, ONE OWNER REPO, CLEAN TITLE. -WAS REAR-ENDED IN VERY LOW SPEED, LOW IMPACT COLLISION, NO FRAME BUCKLING, BENDING, OR DAMAGE TO CAR OTHER THAN SCRATCHED REAR BUMPER - TRUCK LID WILL NOT LATCH NOW. MULTIPLE MECHANICS AND APPRAISERS - UNABLE TO FIND PROBLEM. -WHILE DRIVING, DASH GAUGES AND CAR SPEAKERS WILL SUDDENLY STOP WORKING (SPEEDOMETER GOES TO 0, ODOMETER GOES BLANK, FUEL GAUGE GOES TO 0) AND THEN SPONTANEOUSLY COME BACK ON WITH NO AFTER EFFECTS. CAR STALLED WHILE STOPPING AFTER ONE OF THESE EPISODES. OCCASIONALLY WHEN CAR IS STARTED, THE ODOMETER WILL SPONTANEOUSLY RESET WITHOUT PROMPTING (NOT THE MAIN ONE, THE RESETABLE ONE). -RANDOM CODES BEING THROWN TO COMPUTER - CAR HAS HAD TWO DIAGNOSTICS RUN IN TWO WEEKS, THE FIRST FOR TWO CODES: 1. A MECHANICAL ISSUE, 2. FOR ELECTRICAL DIFFICULTIES IN THE DASHBOARD - THE CAR WAS THOROUGHLY INSPECTED AND NO DEFECTS WERE FOUND. SEVEN DAYS LATER THE COMPUTER REPORTED AN "EVAPORATIVE SYSTEM LEAK" - ONCE AGAIN THE CAR WAS THOROUGHLY INSPECTED AND NO DEFECTS WERE FOUND. AFTER THE FIRST DIAGNOSTIC, A REAR BRAKE LIGHT WENT OUT - AFTER REMOVING THE LIGHT AND "FIDDLING" WITH THE WIRING, THE MECHANIC GOT ITS NORMAL FUNCTION TO RESUME. -THE CAR HAS 36,000 MILES, I HAD THE BRAKES INSPECTED THE DAY AFTER THE CAR STARTED SHAKING VIOLENTLY WHEN I PRESSED THE BRAKE PEDAL. THE ROTORS ARE WARPED TERRIBLY AND I WILL HAVE TO HAVE THE ENTIRE BRAKE SYSTEM REPLACED, INCLUDING THE REAR DRUMS - I DO NOT CONSIDER THIS NORMAL, ESPECIALLY IN SUCH A YOUNG CAR. -IT HAS HAD TWO RECALLS FILLED IN THE LAST MONTH, ONE FOR A PINCH BOLT AND THE OTHER FOR A WHEEL BEARING. NO OTHER RECALL CAMPAIGNS WERE OPEN. THESE PROBLEMS HAVE CONTINUED SINCE THE RECALLS WERE COMPLETED. -I'VE OWNED THIS CAR FOR LESS THAN A MONTH. THE CARS PRE-PURCHASE INSPECTION CAME UP CLEAN. THE CAR IS NO LONGER UNDER ANY KIND OF FACTORY WARRANTY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018631May 13, 2003
SERVICE BRAKES, HYDRAULIC
WE PURCHASED OUR 2001 FORD FOCUS ZX3 IN OCTOBER OF 2001. DURING THE FIRST YEAR WE EXPERIENCED SEVERAL PROBLEMS WITH THE BRAKES. THESE PROBLEMS INCLUDED THE BRAKES GRABBING AT VERY LOW SPEEDS, SQUEALING AND NOISE ISSUES, AND LOW PERFORMANCE BRAKING. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP OF PURCHASE SEVERAL TIMES FOR REPAIR. THE DEALERSHIP FINDS AND REPAIRS THE PROBLEM EVERY TIME WITHOUT CHARGE. THE REASON FOR THIS COMPLAINT IS THAT ON MAY 13TH 2003 THE BRAKES TEMPORARILY FAILED TO ENGAGE MAKING THE VEHICLE UN-SAFE TO DRIVE. I HAVE CONTACTED THE DEALERSHIP'S CUSTOMER RELATIONS MANAGER AND I AM WAITING FOR A RESOLUTION. I WANTED TO RELAY A MESSAGE TO THE NHTSA NOW DUE TO THE FACT THAT SEVERAL REPAIRS HAVE BEEN MADE AND SOMETHING OTHER THAN A REPAIR SHOULD HAVE BEEN DONE TO FIX THIS PROBLEM AT AN EARLIER TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018627May 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 FORD FOCUS, ONLY 15000 MILES. $500 FOR BRAKE JOB BECAUSE ROTORS WERE SHOT. MECHANIC SAYS COMMON PROBLEM WITH FOCUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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