Ford Fiesta Complaints

3,175 consumer complaints on file.

#10888343July 25, 2016
ENGINE, POWER TRAIN
PURCHASED CAR IN JUNE 2014 AND IN SEPTEMBER 2014 I BEGAN SEEING THE TRANSMISSION MODULE RECALL EVERY TIME I DID A VEHICLE HEALTH REPORT TOOK IT IN EVERY TIME THE REPORT CAME BACK, EVERY TIME THE FORD PLACE I BOUGHT IT SAID THEY COULD DO NONTHING TO HELP IN EARLY MARCH THE TRANSMISSION COMPLETELY QUIT AND I HAD TO HAVE IT TOWED ONLY TO HAVE THE FORD PLACE TELL ME THAT I HAD TO REPLACE THE BATTERY. THE CAR WAS BARELY 1 1/2 YEARS OLD AND SO I DID AND THEY SAID THAT I COULD KEEP BRINGING THE CAR BACK BUT FORD WOULD NOT LET THE FIX THE MODULE DUE TO WHATEVER. THEY DID EXTEND THE TRANSMISSION WARRANTY FROM 36K TO 60 K WHICH LEADS ME TO THIS POINT I HAVE HAD THE CAR BACK AT THE DEALER AT LEAST 3 MORE TIMES EACH TIME I HAVE TO LEAVE THE CAR AND IT NEVER GETS FIXED THE MILAGE IS AT 59 K NOW AND I TOOK IT TO A DIFFERENT DEALER IN ANOTHER TOWN TODAY AND THEY SAID IT WAS FIXED AND I CAME BACK TO WORK AND DID ANOTHER VEHICLE HEALTH REPORT AND IT IS STILL SHOWING AS A FACTORY RECALL I WILL UPLOAD THE REPORT TO YOU. ALSO SO THE CAR HAS HAD TO HAVE A NEW FAN PUT ON IT 2 DIFFERENT TIMES FOR OVERHEATING I CANT AFFORD TO HAVE ALL THIS WORK DONE THIS CAR HAS CAUSED ME MORE PAIN THAN I CAN DEAL WITH. I HAVE TRIED TO TRADE THE CAR AND AM UPSIDE DOWN I HAVE ONLY THIS VEHICLE AND MUST WORK AND HAVE NEVER HAD SUCH HORRIBLE LUCK WITH A NEW CAR THIS CAR IS THE MOST I HAVE EVER SPENT ALMOST $17000. IT IS NOT RIGHT FOR THIS TO BE HAPPENING. WHEN THE CAR BROKE DOWN AND THE TRANSMISSION WOULD DO NOTHING I WAS STRANDED ON THE HIGHWAY, I HAVE COMPLAIN WITH FORD AND THE DEALER SINCE I BOUGHT THIS CAR AND NOTHING EVER GETS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888482July 25, 2016
UNKNOWN OR OTHER
THE REAR PASSANGER DOOR FLUNG OPEN WHILE WE WERE GETTING OFF THE FREEWAY. THIS IS USUALLY WHERE MY SON SITS BUT HR HAPPENED TO SIT ON THE OTHER SIDE THAT DAY. MY WIFE HELD THE DOOR CLOSED WHILE WE GOT IT HOME. IT WAS THE WEEKEND SO WE WRAPPED THE SEAT BELT AROUND THE HANDLE AND LATCHED (BUCKLED) IT TO GET IT TO THE DEALER MONDAY MORNING. IT WAS TERRIFYING. TURNS OUT THERE IS A RECALL FOR THIS EXACT PROBLEM. MY CAR WAS MANUFACTURED 2 1/2 MONTHS AFTER THE END OF THE RECALL DATES BUT IS CLEARLY HAVING THE SAME PROBLEM. CALLED FORD AND THEY STATED TO CONTACT YOU, THERE IS NOTHING THEY CAN DO. THEY GAVE #CAS-10138364 AS A CASE NUMBER AND #15S16 AS A RECALL NUMBER TO GIVE TO YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887941July 23, 2016
STRUCTURE:BODY
DOOR LATCHES FOR PASSENGER FRONT, AND BOTH BACK DOORS HAVE FAILED. THEY HAVE CAME OPEN WHILE DRIVING, I HAD TO TIE THE BACK PASSENGER AND FRONT PASSENGER TOGETHER WITH THE SEAT BELT. THE LATCHES ARE MADE OF PLASTIC AND ARE COMPLETELY BROKEN. I HAD YOUNG CHILDREN RIDING IN THIS VEHICLE AT THE TIME. I TOOK TO FORD ON 7/22/2016, AND THEY WANTED 800+ TO FIX THE LATCHES EVEN THOUGH THERE IS AN OPEN RECALL ON THEM. THEY ALSO LET ME DRIVE MY VEHICLE AWAY IN THIS CONDITION, KNOWING IT IS UNSAFE. I ONLY HAVE 38,264 MILES ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887730July 22, 2016
UNKNOWN OR OTHER
I RECEIVED A LETTER ABOUT A RECALL ON FORD FIESTA DOOR LATCHES IN JUNE 2015, STATING THAT MORE INFORMATION WOULD BE SEND WHEN SUFFICIENT PARTS FOR REPLACEMENT WERE SENT TO ALL FORD DEALERSHIPS AND THAT IF I EXPERIENCED A PROBLEM THAT I SHOULD REPORT TO A DEALERSHIP IMMEDIATELY. SOON AFTER RECEIVING THAT LETTER MY BACK PASSENGER DOOR WOULD NOT CLOSE. I WENT TO CAPITAL FORD IN RALEIGH NC TO HAVE THE LATCH REPAIRED. I WAS TOLD THAT BECAUSE THE RECALL WAS NOT "OFFICIAL" AND THE DEALERSHIP HAD NOT RECEIVED A SHIPMENT OF REPLACEMENT DOOR LATCHED FROM FORD THAT ONLY THE BROKEN DOOR LATCH WOULD BE REPLACED AT NO CHARGE, BUT THAT WHEN THE PARTS WERE SENT AND THE RECALL WAS "OFFICIAL" THAT THE REMAINING DOOR LATCHES WOULD BE REPLACED AT NO CHARGE TO ME. JUST THIS WEEK, MY FRONT PASSENGER DOOR NOW WILL NOT CLOSE. I CALLED CAPITAL FORD AGAIN AND THEY ARE TELLING ME THAT I AM NO LONGER ELIGIBLE UNDER THAT RECALL BECAUSE THE REPAIR HAS BEEN MADE ALREADY. THEY SENT ME AN INVOICE FOR MY REPAIR WHICH CLEARLY INDICATES THAT ONLY ONE DOOR WAS REPLACED. MY LETTER FROM FORD MOTOR COMPANY CLEARLY STATES THAT ALL FOUR DOOR LATCHES WOULD BE REPLACED WHEN THE PARTS WERE MADE AVAILABLE TO THE DEALERSHIPS AND THAT EXISTING PROBLEMS WOULD BE REPAIRED. I EXPLAIN TO CAPITAL FORD THAT I SHOULD STILL BE ELIGIBLE BECAUSE ONLY ONE LATCH WAS REPLACED, BUT NO ONE WILL RETURN MY CALLS. FORD MOTOR COMPANY KEEPS REFERRING ME BACK TO THE DEALERSHIP TO DETERMINE WHY ALL FOUR LATCHES WERE NOT REPAIRED AND IF I AM ELIGIBLE FOR THE OTHER THREE LATCHES TO BE REPAIRED (ONE OF WHICH IS CURRENTLY NOT FUNCTIONING) AND I FINALLY DECIDED TO PAY FOR THE DAMAGED LATCH TO BE REPAIRED ELSEWHERE. STILL NO UPDATE FROM CAPITAL FORD AND NO HELP FROM FORD MOTOR COMPANY. I AM DRIVING A VEHICLE THAT IS A HAZARD AND EITHER OF THE TWO UNREPAIRED DOORS COULD FLY OPEN AT ANY TIME AND YET NO ONE IS CONCERNED ABOUT THIS ERROR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887550July 21, 2016
UNKNOWN OR OTHER
THE AIR CONDITIONING WOULD GO OUT IN STO AND GO TRAFFIC AND WHEN CAR OFF FAN WOULD CONTINUE. COOLANT FAN IS MALFUNCTION OVERHEATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885698July 18, 2016
POWER TRAIN
CAR SHUDDERS, JERKS, AND LURCHES. CONCERNED ABOUT IT EVEN BEING SAFE TO DRIVE. DO NOT HAVE THE CONTROL NEEDED TO DRIVE SAFE AT ALL TIMES. THE DEALER HAS MADE REPAIRS AND ADJUSTMENT TO THE TRANSMISSION ISSUE MORE THAN THREE TIMES. THE DEALER CLAIMS IT IS FIXED EACH TIME AND EACH TIME THE PROBLEM REMAINS. SEEMS LIKE THE NHTSA SHOULD STEP IN BEFORE SOMEONE GETS HURT. AFTER RESEARCHING, IT IS OBVIOUS THAT THIS PROBLEM IS FAR FROM UNIQUE. PLEASE SOMEONE GET INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885138July 15, 2016
POWER TRAIN
SHUDDERING UPON TURNING RIGHT, LEFT, TAKE OFF DURING ACCELRATION. IT WAS IN MOTION, CHARLESTON SC. WAS AFRAID TO PULL OUT IN TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884776July 14, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED LOSS OF POWER AND VIBRATED ABNORMALLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE AND SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER SERVICE BULLETIN NUMBER: TSB-15B22 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884812July 14, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE LOST ACCELERATION AND DID NOT RESPOND. THE CONTACT HAD TO REMOVE HER FOOT FROM THE ACCELERATOR PEDAL AND DEPRESS IT AGAIN IN ORDER FOR THE VEHICLE TO RESPOND. THE FAILURE OCCURRED DAILY FOR APPROXIMATELY THE PAST TWO YEARS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND HAD THE CLUTCH REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884394July 12, 2016
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2015 FORD FIESTA. WHILE DRIVING 20 MPH, THE VEHICLE VIBRATED SEVERELY BEFORE THE FRONT PASSENGER WHEEL DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT AN UNKNOWN NOTICE WAS RECEIVED FROM THE MANUFACTURER PERTAINING TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883856July 10, 2016
STRUCTURE:BODY
LEFT REAR PASSENGER DOOR CAME OPEN WHILE DRIVING. WILL NOT LATCH SECURELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883771July 9, 2016
UNKNOWN OR OTHER
OVER THE PAST SEVERAL MONTHS, MAYBE A YEAR, I HAVE RECEIVED SEVERAL NOTICES TO CONTACT MY DEALER ABOUT A SAFETY RECALL OF THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES. I HAVE DULY CONTACTED THE DEALER, AND IN EVERY CASE WAS TOLD THEY WOULD CALL ME. I BELIEVE THEY HAVE NO INTENTION OF HONORING THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883772July 9, 2016
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THIS CAR HAS BEEN A NIGHTMARE . I COMPLAINED ABOUT TRANSMISSION AND CATALYTIC CONVERTER. I NOW NOTICE THAT THE FUEL IS NOT GETTING THE AN MOUNT. I M AVERAGING 20 TO 25 MILES EVEN THOUGH IT SAYS 33. I SEE IT JUMPS. I CALLED THEY SAID PLUGS DON'T HAVE TO CHANGE UNTIL 40000 MILES. THE MILAGE IS MOVING EVEN THOUGH I AM DRIVING IN A 10 MILE RADIUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883778July 9, 2016
ELECTRICAL SYSTEM
TAKATA RECALL...HAD RADIO AND SPEAKERS REPLACED BUT SPEAKERS STILL MAKE POPPING NOISE EVEN WHEN CAR IS OFF, AS I OPEN DOORS OR TRUNK I STILL HEAR SPEAKERS POP, CAR WAS IN MY DRIVEWAY WITH WINDOWS DOWN AND STILL HEAR SPEAKERS POPPING AS IF IT WAS POPCORN IN MICROWAVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883779July 9, 2016
STRUCTURE:BODY
PASSENGER FRONT DOOR WILL NOT LATCH CAME OPEN WHILE DRIVING AND WON'T LATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882991July 6, 2016
ELECTRICAL SYSTEM
RADIO RANDOMLY POPPED AND HISSED FOR 3 WEEKS, HAD TO SHUT CAR OFF AND RESTART TO GET RADIO WORKING AGAIN. RADIO STARTED POPPING AND SQUEEILNG WITH NO KEYS IN IGNITION AND THEN FINALLY QUIT. RADIO WILL TURN ON BUT NO MUSIC CAN BE PLAYED THROUGH SPEAKERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882886July 6, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT VEHICLE HAS BEEN IN THE SHOP FIVE TIMES FOR TRANSMISSION RELATED ISSUES. THE CLUTCH WAS REPLACED THREE TIMES. THE DEALER WAS UNABLE TO DETERMINE A SOLUTION. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS AT THE DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND WAS UNABLE TO PROVIDE A REMEDY TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/04/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882562July 5, 2016
STRUCTURE:BODY
REAR DRIVER'S SIDE DOOR SWUNG OPEN WHEN I WAS MID-LEFT TURN ON A CITY STREET. I IMMEDIATELY PULLED OVER AND ATTEMPTED TO CLOSE DOOR. LATCH DOES NOT SEEM TO BE WORKING, DOOR WOULD NOT CLOSE/STAY CLOSED. DOOR HAD TO BE TIED AND BUNGEE-CORDED SHUT INSIDE THE CAR (THROUGH BACKSEAT). WARNING ALERT CONTINUES GOING OFF, LETTING ME KNOW REAR DOOR IS STILL OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882565July 5, 2016
STRUCTURE:BODY
REAR PASSENGER DOOR SWUNG OPEN WHILE MAKING A RIGHT TURN ONTO A RESIDENTIAL STREET. SMALL BOX, ABOUT 3-5 POUNDS, IN BACK SEAT BUMPED DOOR WHILE TURNING, CAUSING IT TO SWING OPEN. PULLED OVER TO CLOSE DOOR, EXCEPT LATCH WOULD NOT "HOOK" DOOR WOULD NOT STAY SHUT. I HAD TO SECURE DOOR INSIDE CAR, THROUGH BACKSEAT, TO TIED DOOR TO KEEP SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882571July 5, 2016
ELECTRICAL SYSTEM
LEFT BLINKER STOPPED WORKING, OUTSIDE SIGNAL WILL NOT LIGHT UP AND INSIDE BLINKING ARROW BLINKING VERY FAST AND LOUD. AFTER TURNING VEHICLE OFF AND ON AGAIN, BLINK WORKS AGAIN, WILL SWITCH FROM WORKING TO NOT. DEALERSHIP COULDN'T "REPLICATE" ISSUE, SO NOTHING WAS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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