Ford Fiesta Complaints

3,175 consumer complaints on file.

#10897857August 23, 2016
SERVICE BRAKES, ENGINE, STEERING
PURCHASED 02/26/16 SINCE PURCHASE BREAKS HAVE LOCKED UP 7 TIMES, TOOK TO ORIGINAL DEALER OF PURCHASE 8 TIMES IN FIRST TWO MONTHS OF PURCHASE BY THE TIME THEY GET CAR THEY FIND NOTHING WRONG TAKEN TO FORD DEALERSHIP 3 TIMES THEY REPLACED CENSOR STATES IT WILL FIX PROBLEM AND HAS NOT HAVE ALMOST GOTTEN IN SEVERAL ACCIDENTS BECAUSE BREAKS LOCK UP AND PREVENT CAR FROM GOING FORWARD AND UNABLE TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898028August 23, 2016
SEAT BELTS
THE LAP BAND PORTION OF MY SEATBELT IS FRAYING DIRECTLY ABOVE THE BUCKLE. IT CONTINUES TO FRAY EVEN FURTHER EACH TIME I FASTEN MY SEATBELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897504August 22, 2016
POWER TRAIN
2014 FORD FIESTA 1.6L WITH " POWER SHIFT " DUAL CLUTCH 6 SPEED TRANSMISSION PURCHASED THIS VEHICLE IN APRIL 2016, USED WITH 36,675 MILES FORD FACTORY CERTIFIED ( CP0 ), WITHIN 1200 MILES THE TRANSMISSION WOULD SLIP AND SHUDDER UP HILLS, DEALER PREFORMED AN ADAPTIVE RELEARN ON THE TCM, CORRECTED THE PROBLEM FOR A SHORT PERIOD OF TIME. SHUDDER AND GRINDING NOISE IN REVERSE, THEN AS WELL AS IN FORWARD GEARS HAPPENED APPROXIMATELY 3 MONTHS AND 10,00 MILES AFTER PURCHASE OF THE CAR. TOOK CAR BACK INTO DEALER AND DEALER STATED THE CLUTCHES FAILED THE REQUIRED TEST TO DETERMINE REPLACEMENT OF THE CLUTCHES AGAIN. ( CLUTCHES WERE REPLACED AT 28K MILES WITH PREVIOUS OWNER). DEALER STATED THEY WOULD ORDER THE CLUTCHES AND NOTIFY WHEN THEY ARE AVAILABLE FOR REPLACEMENT. THIS WAS AUGUST 11TH 2016 THE CAR HAD 47,268 MILES AT TIME OF SERVICE. THE DEALER NEVER ISSUED A RENTAL CAR EVEN WITH A PROBLEM AFFECTING THE TRANSMISSION WAS DETERMINED. THE INCIDENT THAT HAPPEN TODAY AUGUST 21ST 2016 THAT WARRANTED THIS COMPLAINT IS AS FOLLOWS. WHILE STOPED AT A STOP SIGN ON A RESIDENTIAL ROADWAY SHORTLY AFTER STARTING CAR, MY CAR FAILED TO SAY STOPED AND LUNGED INTO THE ROADWAY AND BROADSIDED A CAR AND THEN EVEN WITH THE BRAKES FULLY DECOMPRESSED THE CAR LURCHED FORWARD AGAIN STRIKING THE CAR AGAIN AFTER TRYING TO TURN AWAY FROM THE CAR TO PREVENT THE IMPACT. IMPACT WAS MINOR AS THE TRANSMISSION WAS CAUSING THE MOVEMENT AND MY BRAKES WERE FULLY DECOMPRESSED. THE CLASS ACTION LAWSUIT ADDRESSED THE INVOLUNTARY ENGAGEMENT OF THE TRANSMISSION CAUSING THE ISSUES OF LURCHING FORWARD WITHOUT USER INPUT. THERE IS NO OPEN RECALLS ON THIS VEHICLE. TO DATE NOTHING THAT FORD HAS DONE HAS CORRECTED THE PROBLEM PERMANENTLY AND THIS HAS CAUSED AN EXCESSIVE DEPRECIATION OF VALUE IN THIS VEHICLE. I PERSONALLY DO NOT FEEL SAFE OPERATING THIS CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10897299August 20, 2016
UNKNOWN OR OTHER
THE DOORS WILL NOT LOCK, KEEP COMING OPEN. BIG SAFETY VIOLATION. OTHER 2014 FORDS HAVE BEEN RECALLED. THIS ONE SHOULD BE INCLUDED. SHOULD BE FIXED FOR FREE. ONLY HAVE HAD VEHICLE ABOUT A YEAR AND A HALF. HAVE HAD OTHER MODEL CARS FOR 10 YEARS OR MORE. NEVER HAD THESE PROBLEMS WITH THEM. WILL NOT LOCK WHEN STATIONARY AND DOORS OPEN WHEN TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896623August 17, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES, LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895327August 12, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE SHIFTING FROM FIRST TO SECOND GEAR, THERE WAS A LOUD CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. WHILE STOPPED AT A RED LIGHT, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,456.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895467August 12, 2016
UNKNOWN OR OTHER
AS I STARTED MY DAY DRIVING TO WORK MY CARS ENGINE LIGHT STARTED BLINKING AND IT DROVE WITH RESISTANCE. I IMMEDIATELY PULLED OVER AND SHUT IT OFF. I WAITED A FEW MINUTES AND DROVE IT BACK HOME WHICH WAS LESS THAN A MILE AWAY. I THEN HAD IT TOWED THE NEXT DAY . THE DEALERSHIP CONTACTED ME ASKING WHAT THE PROBLEM WAS AND I TOLD THEM THE ENGINE LIGHT WAS BLINKING AND THAT HE SHOULD BE TELLING ME WHAT THE PROBLEM IS HE WENT ON TO TELL ME THAT MY CAR WAS DEAD NO POWER AT ALL SO THERE WAS NO WAY TO GET A DIAGNOSTIC READING. WHICH I LEARNED IS UNTRUE. AFTER CHANGING MY SPARK PLUGS AND DRIVE BELT MY FAN STOPS WORKING AND PROBLEM STILL NOT SOLVED. A CODE IS NOW COMING UP THAT THEY HAVE NO CLUE WHAT IT MEANS. I CONTACTED THE DEALERSHIP SPOKE TO A MANAGER AND FIVE MINUTES LATER MY CARS GOOD TO GO. I ARRIVED TO PICK UP MY VEHICLE AND FINALLY DRIVE IT HOME BUT THAT WAS NOT THE CASE THE CAR WAS NOT DRIVING RIGHT AT ALL I TURNED AROUND AND TURNED THE KEYS OVER AND SPOKE TO THE DIRECTOR OF SERVICE WHO WAS GOING TO GET WITH HIS MECHANICS AND GET TO THE BOTTOM OF THE ISSUE. NO CALL BACK THE NEXT DAY AS HE MENTIONED NOR FOR THE REMAINDER OF YET ANOTHER WEEK OF NO CAR. I AM NOW GOING ON MY THIRD WEEK OF NO CAR AND MY KIDS START SCHOOL SOON MY HUSBANDS DRIVING ME TO WORK AND FROM WORK AND FORD HAS YET TO DO ANYTHING NOT EVEN COMMUNICATE WITH ME ON WHAT'S GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894360August 9, 2016
POWER TRAIN
I GOT A NOTICE IN THE MAIL ABOUT THE TCM. HAD THE CLUTCH MODULE REPLACED WHEN I BOUGHT THE CAR NEW. STILL SHUTTERS WHEN GOING FROM 1ST TO 2ND. ALMOST COSTED ME AN ACCIDENT WHEN PULLING OUT OF MY DRIVEWAY BECAUSE IT DIDNT WANT TO ENGAGE. AFTER THIS CAR IS PAID OFF... I WILL NEVER BUY AN AMERICAN CAR AGAIN. BTW. FORD TELLS ME THERE IS NOTHING THEY CAN DO UNTIL THE TCM FAILS COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893691August 6, 2016
POWER TRAIN
VEHICLE SHUTTERS AND LOSSES POWER THROUGH 1ST AND 2ND GEAR SEEMS TO HAPPEN MORE ON WARMER DAYS. PROBLEM STARTED AROUND 1000 MILES, DEALER " REPLACED CLUTCH " AT 1123 MILES TOOK IT BACK TO DEALER FOR SAME PROBLEM , WAS TOLD THERE ARE NO NEW UPDATES. THIS VEHICLE HAS BEEN TO THE DEALER 12 TIME FOR THE SAME PROBLEM, THEY HAVE TOLD BE THERE IS NOTHING THEY CAN DO...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893693August 6, 2016
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
UNABLE TO GET CAR OUT OF PARK, WHEN I DID, COMING OUT OF A PARKING LOT, IT STALLED IN MIDDLE OF A BUSY STREET, HAD NO POWER, TRANSMISSION, STABILITY AND CHECK ENGINE LIGHT CAME ON, AFTER PUSHING ON THE GAS PEDDLE A FEW TIMES, IT FINALLY, HAD ENOUGH POWER TO DRIVE IT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893590August 5, 2016
ENGINE, UNKNOWN OR OTHER
THE TRANSMISSION HAS CAUSED NUMEROUS PROBLEMS AND ULTIMATELY CRASHED SUDDENLY WITH WARNINGS OF DYSFUNCTION MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893089August 4, 2016
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE REVERSED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892922August 3, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVER'S DOOR SENSOR INDICATED THAT THE DOOR WAS NOT CLOSED. AFTER STOPPING TO EXAMINE THE DOOR, THE DRIVER DISCOVERED THAT THE DOOR LATCH WAS FAULTY AND THE DOOR WOULD NOT REMAIN CLOSED. THE CONTACT INDICATED THAT THE FOUR DOOR LATCHES WERE PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892991August 3, 2016
POWER TRAIN
TRANSMISSION FAILURES ON FORD FIESTA. I HAVE HAD THE THE CURRENT RECALL DONE BACK IN NOVEMBER OF 2015. AT THAT TIME I ALSO HAD A CLUTCH INSTALLED ON THE VEHICLE. SINCE THEN THE TRANSMISSION HAS LOCKED UP AND FAILED AGAIN. THE VEHICLE WILL NOT GO INTO REVERSE ONLY FORWARD. I BELIEVE THE TRANSMISSION ISSUES ON THE FORD FIESTA ARE FAR WORSE THAN WHAT FORD IS REPORTING. I WOULD LIKE TO HAVE AN INVESTIGATION STARTED TO FIND OUT WHAT THE UNDERLYING ISSUES WITH THIS AND TO SEE IF FORD IS HIDING ANYTHING. I BELIEVE THAT THIS IS THE INHERENT PROBLEM WITH THE TRANSMISSION THAT FORD HAS PUT IN THEIR FIESTAS AND FOCUSES. THE FORD FIESTA HAS BECOME A DANGEROUS VEHICLE WHEN THE TRANSMISSION LOCKS UP WILL NOT ACCELERATE WILL NOT SHIFT INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892513August 2, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DAYLIGHT RUNNING LAMPS INOPERATIVE AT TIME OF PURCHASE. PAID FOR TX INSPECTION. DISCOVERED AFTER LEAVING DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892549August 2, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 29 MPH, THE TRANSMISSION MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED AND ABRUPTLY STOPPED. IN ADDITION, THE TRANSMISSION EXPERIENCED A POWER TRAIN FAILURE. THE CONTACT WAS UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR. THE CONTACT SUSTAINED WHIPLASH, A MILD HEART ATTACK, BLUNT ABDOMINAL TRAUMA, AND ABDOMINAL CONTUSION FROM BEING RESTRAINED BY THE SEAT BELT. THE CONTACT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS FLAT TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE TCM WAS UPDATED PREVIOUSLY UNDER A SERVICE BULLETIN; HOWEVER, THE UPDATE FAILED TO PREVENT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10892276August 1, 2016
STRUCTURE:BODY
BACKGROUND: NHTSA CASE NO. 861644 , RECALL NO. 15V246000 ON SEPTEMBER 15, 2015, THE FRONT RIGHT DOOR OF MY VEHICLE FAILED TO LATCH WHILE I WAS UNLOADING GROCERIES WHILE PARKED IN MY DRIVEWAY. THIS PROBLEM WAS FIXED BY SHAMALEY FORD AS A RECALL REPAIR. IN SEPTEMBER 2015, SHAMALEY FORD STATED TO ME, AND APPARENTLY ALSO TO FORD MOTOR CO., THAT ALL FOUR DOOR LATCHES WERE REPLACED, NOT JUST THE FRONT RIGHT DOOR LATCH THAT FAILED. ON JULY 31, 2016, I PUT ONE BAG OF GROCERIES IN THE BACK SEAT AND, I THOUGHT, CLOSED THE REAR LEFT DOOR. I DROVE OUT OF THE PARKING LOT. ABOUT A HALF-BLOCK AWAY, I SAW A DASHBOARD WARNING LIGHT THAT MY REAR LEFT DOOR WAS NOT CLOSED. I PULLED OFF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR. I COULD NOT CLOSE THE DOOR. THE LATCH OF THE REAR LEFT DOOR OF THE VEHICLE FAILED. I DO NOT KNOW IF THE REAR LEFT DOOR CAME UNLATCHED WHILE I WAS DRIVING, OR IF I FAILED TO NOTICE THE LATCH FAILURE IN THE PARKING LOT BEFORE DRIVING OFF. THE LEFT REAR DOOR IS HELD CLOSED AT THIS TIME BY A BUNGEE CORD BETWEEN THE DOOR ARM REST AND THE FRONT PASSENGER SEAT HEAD REST. I AM TAKING THE VEHICLE TO SHAMALEY FORD FOR SERVICE ON AUGUST 2 AT 7:00 A.M. I PUT APPROXIMATELY 12,050 MILES ON THE VEHICLE BETWEEN THE SEPTEMBER 2015 LATCH INSTALLATION AND THE LATCH'S FAILURE ON JULY 31, 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891498July 28, 2016
STRUCTURE:BODY
FRONT & REAR PASSENGER SIDE DOOR NO LONGER LATCH. I CANNOT DRIVE THE CAR. I AM SURE THE DRIVERS SIDE DOOR LOCKS WILL FAIL SOON. I AM TAKING IT TO THE DEALERSHIP TOMORROW 7/29/2016 ---. CAMELBACK FORD IN PHOENIX ARIZONA. LUCKILY I NOTICED IT WHEN I GOT BACK FROM THE SUPERMARKET TODAY. THE CAR IS NOW PARKED IN MY YARD. I WILL GET IT TO THE DEALERSHIP TOMORROW. MY SON TIED THE DOORS CLOSED. I DO NOT HAVE TO GO ON THE FREEWAY TO GET TO CAMELBACK FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889034July 27, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
THIS VEHICLE IS UNSAFE AND SHOULD BE RECALLED. DUAL TRANSMISSION CLUCH IS A SERIOUS PROBLEM DISENGAGING WHILE DRIVING SLOW OR FAST AND SHUTTERS AT ALL SPEEDS. ITS ELECTRONIC THROTTLE BODY (ECB) IS DEFECTIVE JUST LIKE 1.6 MILLION 2009-2014 FORD ESCAPE AND FUSION AND MERCURY MARINER AND MILAN VEHICLES THAT FORD STARTED A "CUSTOMER SATISFACTION PROGRAM" IN LIEU OF A RECALL. OF COURSE THE ECB IS NOT UNDER WARRANTY (3,000 OVER) AND FORD DID NOT IDENTIFY THE FIESTA AS ONE OF THE CUSTOMER SATISFACTION PROGRAM CARS. $545 PLUS LABOR FOR A CAR THAT IS 3 YEARS OLD. NO MORE FORD PRODUCTS FOR HOME OR WORK FOR THIS CFO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888538July 26, 2016
VEHICLE SPEED CONTROL
WHEN USING CRUISE CONTROL, ENGINE SPEEDS UP EXCESSIVELY ON SMALL INCLINES. DURING CITY OR HIGHWAY DRIVING. IT HAS HAPPENED MORE THAN ONCE, BUT THE LAST TIME IN TRAFFIC SCARED ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Fiesta