Ford Fiesta Service Bulletins (2016)

110 manufacturer communications on file.

December 20, 2019•Document ID: 10169986
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 48423
Date Added:
January 8, 2020
Manufacturer:
FORD
Summary
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (103)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford F-150 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Transit Connect 2020 Lincoln MKX 2020 Lincoln MKZ 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect+ 83 more
Associated Documents
- Download MC-10169986-0001.pdf↗
November 21, 2019•Document ID: 10168810
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48340
Date Added:
December 5, 2019
Manufacturer:
FORD
Summary
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.
Associated Products (76)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Flex 2019 Ford Taurus 2019 Ford Transit 2019 Lincoln MKC 2019 Lincoln MKT 2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350+ 56 more
Associated Documents
- Download MC-10168810-0001.pdf↗
August 14, 2019•Document ID: 10164596
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 48135
Date Added:
September 9, 2019
Manufacturer:
LINCOLN
Summary
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (113)
2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-450 2020 Ford F-550 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit+ 93 more
Associated Documents
- Download MC-10164596-0001.pdf↗
August 9, 2019•Document ID: 10164508
Service Bulletin/Repair Instructions
VISIBILITY:GLASS, SIDE/REAR; VISIBILITY
Mfr Comm. #:
SSM 48130
Date Added:
September 6, 2019
Manufacturer:
FORD
Summary
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
Associated Products (223)
2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-450 2020 Ford F-550 2019 Ford E-350 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus+ 203 more
Associated Documents
- Download MC-10164508-0001.pdf↗
July 12, 2019•Document ID: 10163594
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
DPS6 Dealer Com.
Date Added:
August 7, 2019
Manufacturer:
FORD
Summary
Short-Term DPS6 Dealer Customer Handling Direction
Associated Products (14)
2017 Ford Fiesta 2017 Ford Focus 2016 Ford Fiesta 2016 Ford Focus 2015 Ford Fiesta 2015 Ford Focus 2014 Ford Fiesta 2014 Ford Focus 2013 Ford Fiesta 2013 Ford Focus 2012 Ford Fiesta 2012 Ford Focus 2011 Ford Fiesta 2011 Ford Focus
Associated Documents
- Download MC-10163594-0001.pdf↗
June 24, 2019•Document ID: 10162087
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48053
Date Added:
July 8, 2019
Manufacturer:
FORD
Summary
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM,Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual. Section
Associated Products (80)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Flex 2019 Ford Taurus 2019 Ford Transit 2019 Lincoln MKC 2019 Lincoln MKT 2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350+ 60 more
Associated Documents
- Download MC-10162087-0001.pdf↗
May 10, 2019•Document ID: 10160931
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 47976
Date Added:
June 7, 2019
Manufacturer:
FORD
Summary
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
Associated Products (272)
2019 Ford E-350 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental+ 252 more
Associated Documents
- Download MC-10160931-0001.pdf↗
May 6, 2019•Document ID: 10160880
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 47967
Date Added:
June 6, 2019
Manufacturer:
FORD
Summary
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (101)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKX 2019 Lincoln MKZ+ 81 more
Associated Documents
- Download MC-10160880-0001.pdf↗
April 26, 2019•Document ID: 10159489
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47850
Date Added:
May 7, 2019
Manufacturer:
FORD
Summary
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (181)
2019 Ford E-350 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT+ 161 more
Associated Documents
- Download MC-10159489-0001.pdf↗
April 16, 2019•Document ID: 10159463
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 19-2116
Date Added:
May 6, 2019
Manufacturer:
FORD
Summary
Some 2016-2019 Fiesta vehicles built on or before 19-Feb-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0128 stored in the powertrain control module (PCM). This may be due to some PCM software parameters related to engine temperature. To resolve the condition, reprogram the PCM.
Associated Products (4)
2019 Ford Fiesta 2018 Ford Fiesta 2017 Ford Fiesta 2016 Ford Fiesta
Associated Documents
- Download MC-10159463-0001.pdf↗
April 11, 2019•Document ID: 10159509
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 47927
Date Added:
May 7, 2019
Manufacturer:
FORD
Summary
SSM 47927 - 2017 F-Super Duty, 2016-2017 Expedition/Navigator, 2016-2018 Focus/Fiesta - Radio Reverting To AM Or FM After Vehicle Shut Down and Start Up Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehicles may exhibit a concern where the radio reverts to an AM or FM station after shutting the vehicle off, leaving it off for at least 20 minutes, and then starting it back up. Do not perform any repairs for this concern. If a vehicle exhibits this concern, please use the Report a Vehicle Concern link at the bottom of the OASIS tab and submit a report. Engineering is investigating. Monitor OASIS for updates.
Associated Products (14)
2018 Ford Fiesta 2018 Ford Focus 2017 Ford Expedition 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford Fiesta 2017 Ford Focus 2017 Lincoln Navigator 2016 Ford Expedition 2016 Ford Fiesta 2016 Ford Focus 2016 Lincoln Navigator
Associated Documents
- Download MC-10159509-0001.pdf↗
March 27, 2019•Document ID: 10156601
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 47898
Date Added:
April 3, 2019
Manufacturer:
FORD
Summary
Some 2017 F-Super Duty and 2016-2018 Fiesta vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on. To address this condition, reprogram the audio control module (ACM) using the appropriate Ford diagnostic scan tool. For claiming use causal part 18C869 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual
Associated Products (7)
2018 Ford Fiesta 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford Fiesta 2016 Ford Fiesta
Associated Documents
- Download MC-10156601-0001.pdf↗
February 22, 2019•Document ID: 10156887
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47824
Date Added:
April 8, 2019
Manufacturer:
FORD
Summary
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (87)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Fiesta 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer+ 67 more
Associated Documents
- Download MC-10156887-0001.pdf↗
February 22, 2019•Document ID: 10155575
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47824
Date Added:
April 1, 2019
Manufacturer:
FORD
Summary
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (130)
2019 Ford E-350 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Fiesta 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC+ 110 more
Associated Documents
- Download MC-10155575-0001.pdf↗
January 17, 2019•Document ID: 10153969
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 47749
Date Added:
March 4, 2019
Manufacturer:
LINCOLN
Summary
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
Associated Products (142)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge+ 122 more
Associated Documents
- Download MC-10153969-0001.pdf↗
December 14, 2018•Document ID: 10153948
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47711
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the customer can either connect to a trusted WiFi network to complete the setup process or turn off WiFi in the WiFi settings located under the Settings menu. Adjusting the setting for the customer is not a warrantable defect.
Associated Products (95)
2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT+ 75 more
Associated Documents
- Download MC-10153948-0001.pdf↗
October 25, 2018•Document ID: 10148737
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 47617
Date Added:
November 19, 2018
Manufacturer:
FORD
Summary
Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehicles may exhibit a concern where the radio reverts to an AM or FM station after shutting the vehicle off, leaving it off for at least 20 minutes, and then starting it back up. Do not perform any repairs for this concern. If a vehicle exhibits this concern, please use the Report a Vehicle Concern link at the bottom of the OASIS tab and submit a report. Engineering is investigating. Monitor OASIS for updates.
Associated Products (16)
2018 Ford Fiesta 2018 Ford Focus 2017 Ford Expedition 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Focus 2017 Lincoln Navigator 2016 Ford Expedition 2016 Ford Fiesta 2016 Ford Focus 2016 Lincoln Navigator
Associated Documents
- Download MC-10148737-0001.pdf↗
October 15, 2018•Document ID: 10148728
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; EQUIPMENT
Mfr Comm. #:
SSM 47587
Date Added:
November 19, 2018
Manufacturer:
FORD
Summary
2014-2017 Fiesta, 2015-2018 Focus, 2018-2019 Ecosport vehicles equipped with a 1.0L EcoBoost engine may exhibit coolant consumption,white smoke and/or a runs rough condition. Refer to the extended coolant pressure test in Workshop Manual (WSM), Section 303-03. If no external coolant loss is confirmed, further investigation of the integrated exhaust manifold (IEM) interface is required. Carefully inspect the manifold port area for cracks. If a crack is found, follow the cost cap tool for component replacement. Follow WSM, Section 303-01 for the repair procedures
Associated Products (9)
2018 Ford Ecosport 2018 Ford Focus 2017 Ford Fiesta 2017 Ford Focus 2016 Ford Fiesta 2016 Ford Focus 2015 Ford Fiesta 2015 Ford Focus 2014 Ford Fiesta
Associated Documents
- Download MC-10148728-0001.pdf↗
September 21, 2018•Document ID: 10149770
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47538
Date Added:
December 3, 2018
Manufacturer:
FORD
Summary
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 software the Android Auto Preference menu will only show up once an Android Phone has been initially connected to SYNC. This an operating characteristic of the Android Auto application after the SYNC 3.0 update and no repairs should be attempted.
Associated Products (61)
2018 Ford C-Max 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Ford Transit Connect 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max+ 41 more
Associated Documents
- Download MC-10149770-0001.pdf↗
August 2, 2018•Document ID: 10144930
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47444
Date Added:
September 24, 2018
Manufacturer:
FORD
Summary
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (59)
2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Ford Transit Connect 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max+ 39 more
Associated Documents
- Download MC-10144930-0001.pdf↗

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