Ford F-550 Complaints

561 consumer complaints on file.

#11707908December 30, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-550 SD. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696083October 28, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-550 SD. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694076October 17, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-550 SD. The contact received a recall letter from the manufacturer for NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact called a local dealer several times to schedule an appointment for the recall repair but was informed that the manufacturer would mail another letter whenever parts were available for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692097October 8, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
At ~93,000 miles, my 2020 Ford F-550 (7.3L “Godzilla” V8) suffered catastrophic engine failure due to a roller lifter bearing failure, causing internal valvetrain damage and requiring full engine replacement. Ford dealer stated they recommended 90% coverage of the repair under goodwill through corporate, but later reduced coverage to 40% without explanation. After repairs, Ford corporate recommended a 3-year/36,000-mile PremiumCare warranty, then rescinded it a week later and offered only free oil changes. The 7.3L engine in my truck shares the same design as the F-53/F-59 motorhome chassis, which have multiple Technical Service Bulletins (TSBs) for lifter bearing failure, overheating of cylinders #2–3, and low oil pressure at idle. My vehicle shows identical symptoms but was excluded from those VIN ranges, suggesting Ford is segmenting related defects to limit recall exposure. Inspection revealed a cracked and arcing spark-plug wire on cylinder #2, matching the motorhome TSB’s overheating issue. This arcing poses a fire risk and likely contributed to localized heat and mechanical failure. The truck was often driven in Eco Mode, which holds low RPMs under load. This can increase cylinder pressure, reduce oil flow, and exacerbate heat in cylinders #2–3—factors that align with the failure pattern. This combination of design-related overheating, lifter bearing failure, oil-pressure fluctuation, and spark-wire arcing presents a clear safety hazard. Engine stall or fire could occur under towing or heavy-load conditions. NHTSA investigation is warranted into Ford’s 7.3L Godzilla engine design and VIN-exclusion practices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680198August 12, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The contact owns a 2019 Ford F-550. The contact stated that upon noticing an abnormal burning odor, the vehicle was taken to an independent mechanic, where the wiring underneath the driver's side of the dashboard was replaced; however, the failure recurred. The mechanic replaced the wiring a second time; however, the failure persisted. The power train and the check engine warning lights were illuminated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V894000 (Engine). The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679482August 9, 2025
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, STEERING
No recall information found Unrepaired recall information was not found for this VIN 2025 F-550 Please create a Campaign# for the following Safety Recalls* Fuel injector return line replacement Recall incomplete Brake booster pushrod retainer spring Recall incomplete Steering column inspection Recall incomplete Rear camera screen software update Recall incomplete As "steering", "fuel injection", and "braking" are detrimental for proper vehicle operations on highways during travel. This RECALL is a IMMEDIATE Report for any owner operating this model to stop driving immediately for safety hazard to roadways and highway traffic. PLEASE Broadcast........
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676148July 25, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ford F-550. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. The check engine warning light was illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to start as intended. Additionally, the contact stated that occasionally, when the vehicle was started, the vehicle would idle roughly. The contact used a diagnostic machine and retrieved a fault code related to the fuel pump module. The vehicle was towed to an independent mechanic, where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The contact was informed that when the fuel pump module was removed, there were metal shavings inside. The manufacturer was not made aware of the failure. The failure mileage was 123,483.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672685July 11, 2025
STEERING, VISIBILITY/WIPER
- An audible "pop" when turning hard either direction. - rear windshield leaks on passenger side. The company i work for purchased 4- 2024 Ford F550's and all of them have the same issues, amongst others, however these ones are consistent and have been present since their addition to the fleet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672519July 10, 2025
ENGINE, FUEL/PROPULSION SYSTEM
While driving down the road a passerby got our drivers attention to tell them the truck was on fire. When he pulled over and got out the truck went up in flames fast from under the hood. Due to the heavy damage we are unsure where the fire started. It has not been inspected by anyone yet. It was towed to our shop. The driver reported there was an odd smell but that was it.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11667670June 18, 2025
FUEL/PROPULSION SYSTEM
My f-550 super duty diesel dump truck lost power on the highway because of a known fuel injector pump defect. The pump exploded into metal pieces that clogged all fuel lines leading to a loss of power on a highway putting everybody at risk of a collision. This fuel injector problem is known to ford and is subject to class action lawsuits. The dealer confirms that this is the problem. Apparently for the last decade, this pump has been known to fail because it was designed for European diesel not American diesel which because of the low sulfur content makes the pump cavitate because of lack of lubrication and explode. There was no indication of failure prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667475June 17, 2025
ENGINE, FUEL SYSTEM, OTHER:FUEL FILTER
Operator was driving a 2021 Ford F550 equipped with an Altec AT48M aerial upfit. As he was driving the operator noted that the check engine light came on and almost immediately followed by the message center displayed "Low Fuel Pressure" warning. As he was preparing to stop, he could see smoke coming out from under the hood of the truck. As he exited the cab, he could see smoke and flames coming out of the truck.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11664574June 3, 2025
ENGINE
At 05:58 this morning the garage received a phone call from Roadside assistance regarding a vehicle fire on the unit. Spoke with the operator to verify his safety and inquire as to what happened. He stated he was driving down highway 99 at approx.70mph when he heard a loud pop, reduce engine power light came on, low fuel pressure light came on, smelled diesel, then unit caught fire before he could get pulled off.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11662437May 21, 2025
POWER TRAIN
Low on fluid And Transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661025May 14, 2025
POWER TRAIN
The contact owns a 2020 Ford F-550. The contact stated that while starting the vehicle, the vehicle unintentionally rolled away while the transmission was in park(P). No warning light was illuminated. Additionally, the vehicle jerked while driving uphill. The vehicle also jerked violently while downshifting from third to second gear. The vehicle was taken to the dealer, who determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V256000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660858May 14, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-550 SD. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659733May 8, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-550 SD. The contact stated that while an employee was driving 65 MPH and towing a vehicle, the vehicle inadvertently lost motive power. The driver was unable to pull over to the shoulder of the roadway due to a loss of electronic power steering; however, the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659047May 5, 2025
FUEL/PROPULSION SYSTEM
Attempting registration renewal on 01/30/2025, and DMV has rejected, but cashed our check for registration renewal. Upon research of FORD Recall Available to Remedy, the SOFTWARE is NOT Available to Remedy since January 1st, 2025. How do we handle not being able to remedy FORD MANUFACTURER RECALL #22E04 ? Please ADVISE at your earliest opportunity? How to complete DMV registration when serious remedy is NOT available and registration has been expired since 03/31/25. We have sent CARB registration, copies of all RECALL Notices received not able to remedy and DMV continues no reject renewal until Recall can be completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658117May 1, 2025
ELECTRICAL SYSTEM, ENGINE
Went to shut vehicle off and it just kept running. No power inside the cab but the engine was still running and it could run and drive although zero inside electrical. Key was in off position. Very potentially deadly situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657747April 30, 2025
FUEL/PROPULSION SYSTEM, ENGINE
There was a recall on this veh. over a year ago and they still do not have the parts to repair it. My fuel milage went from 13.8 down to 9.6 and still going down. I have called Ford about this and they say they are still waiting on parts. I reminded them it has been over a year now and should have had the parts in a long time ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650274March 24, 2025
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The contact owns a 2020 Ford F-550. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not available. The contact stated that while driving on a main road at 35 MPH a message displayed on the instrument panel which stated "reduced engine power" the contact proceeded to enter into a parking lot where the vehicle was parked, and left idle for a few minutes before attempting to restart, however the engine would start back up again. The vehicle was towed to an independent mechanic where it was diagnosed and the contact was advised that the fuel pump had failed and that it would need to be replaced by a Ford Dealership, and upon the vehicle arriving at Ford it was diagnosed a second time where it was confirmed that the failure originated from fuel pump failure, and that entire fuel system would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 38,239.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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