Ford F-150 Complaints (2025)

102 consumer complaints on file.

#11707805December 30, 2025
SERVICE BRAKES
complete loss of brakes. there was zero response from the brake pedal for several complete pumps to the floor. after about 4 complete "stomps", the brakes locked, resulting in a violent and sudden stop. at the time, the dash began flashing multiple warning messages about display failure and also ABS failure and making many alarm sounds, further distracting me from dealing with a very dangerous situation. Had this occurred at speed and not at a fast idle speed, serious injury or death would likely have occurred. this is a Xcelerate fleet vehicle, and fleet services took the vehicle to a non-dealership shop, which claims to have fixed the problem but could not complete the recall repairs. fleet has only just today agreed to tow the vehicle to a Ford dealership for recall repair. This incident occurred on 9/26/2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707547December 29, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2025 Ford F-150. The contact stated that while idle at a red light, while using the brake hold feature, the vehicle's brakes suddenly released, causing them to rear-end the vehicle in front. No air bags deployed. There were no injuries or medical attention needed. A police report was filed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle's cruise control was set to 15 mph when entering and passing through a school zone, and once out of the school zone, the speed limit increased to 30 MPH at which time the vehicle accelerated to the higher speed with the cruise control still set to 15 MPH and activated. The manufacturer was informed of the failure. The failure mileage was approximately 3,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11706810December 23, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In November, shortly after engaging adaptive cruise control on [XXX] the truck indicated an incorrect speed limit of 45 mph and immediately started braking HARD causing a hazard on a busy roadway. I stomped on the gas trying to override the automation until I could disable the feature. This is a commonly reported issue on forums and local news reports ( [XXX] ) and does not appear to have a fix so I have not bothered to take it to the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705824December 18, 2025
POWER TRAIN
The contact owns a 2025 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. In addition, the contact later received a second recall notification that parts were now available for the recall repair. The dealer was contacted, and the contact was informed that parts were not available. The contact stated that the situation needed to be investigated if the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704439December 11, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was turning right, out of a store parking lot onto the street, at very low speed. Suddenly the truck accelerated on its own. I had to quickly hit the brake to prevent striking a vehicle in front of me that had stopped for a red traffic signal. I believe there is a possibility that Ford's new method of activating cruise control (which now only requires a single button press after which the truck will set current speed OR 15 MPH, whichever is greater) could be to blame. If a driver turning the steering wheel makes contact with a single button on the steering wheel with his/her hand or palm by accident, this seems to cause the unexpected acceleration. It is a quite dangerous situation that in my opinion Ford should correct by requiring TWO steps to activate cruise control as opposed to one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702795December 3, 2025
ELECTRICAL SYSTEM
The truck has recently and randomly been making a very loud static/poping sound that actually sometimes hurts my ears. After this static continuously plays even when I reset the sync system, cycle the ignition or turn the volume to zero, it still continues. This is followed by a strong electrical burning smell. After 10 minutes this stops and the passenger side speakers are the only ones that work. The initial very loud pop/crackle is dangerous and has made me jump where it started me mid lane change as if something had collided with the truck. This lapse in concentration due to a natural startling reaction could cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702373December 1, 2025
EXTERIOR LIGHTING
Water erosion to the wiring harness to the front headlights led to an outage of the LEDs on glad of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702010November 29, 2025
AIR BAGS, ELECTRICAL SYSTEM, SEATS
Normal driving to work. Airbag light came on. Notification on Ford app about front air bag system not working correctly. Contact Ford for service. Contacted Denooyer Ford for service that was recommended. Same dealership I purchased the truck from. Service was able to schedule me within a week but recommended not driving the vehicle as it possibly didn't have working airbags. During service they corrected 2 other recalls on the vehicle and informed me that the air bag system warranty work would be 1-2 years on replacement parts. Dealer recommended not driving vehicle till proper replacement parts got installed to correct faulty air bag sensor in seat. Dealer told me that they don't have any rental vehicles in the meantime. 1-2 years of not driving a new vehicle is not acceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701445November 25, 2025
POWER TRAIN
The contact owns a 2025 Ford F-150. The contact stated that while pulling into the driveway and depressing the brake pedal, the gear shifter independently shifted to park(P), locked, and remained in park(P). The contact turned off and restarted the vehicle, and the vehicle responded as intended. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, but the diagnostic information was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,330.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701316November 24, 2025
ENGINE, UNKNOWN OR OTHER, STRUCTURE:BODY
My 2025 F-150 Tremor (5.0 V8, 402A package with modular front bumper) has a large open area in the front bumper. Through this opening you can clearly see the front of the engine and related components. This appears to be a design issue rather than a one-off build problem. Other 2025 Tremor owners with the same 402A modular bumper are reporting the same concern and asking whether a cover is missing from the factory. My concern is that the exposed opening could allow rocks, road debris, or off-road obstacles to directly impact vital components at highway speed or when driving on rough/uneven surfaces. This may increase the risk of damage, fluid leaks, or sudden loss of power/steering if components are struck. It also appears inconsistent with typical under-engine protection on off-road-oriented trims. I am asking NHTSA to review whether this bumper configuration provides adequate protection for critical components on the 2025 F-150 Tremor and whether a design change or shield/plate is needed for safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701057November 23, 2025
SERVICE BRAKES
I own a 2025 Ford F-150 Lariat equipped with the factory Tow Package. The truck was sold to me and later serviced under the representation that the trailer brake controller was functional. Duvall Ford in Clayton, GA installed and programmed only a brake controller switch and assured me the trailer brakes were working, without performing a functional brake output test. The truck was later found to be missing the required Trailer Brake Control Module (TBCM), meaning no trailer brakes could ever function. As a result, I unknowingly towed a 30-foot travel trailer from North Carolina to California, across multiple states with zero trailer braking, creating multiple dangerous situations and close calls. Upon reaching California, Aaron Ford of Escondido inspected the vehicle and immediately identified the missing TBCM. They performed the proper repair, with an invoice of $1,043.00. The original dealer’s incomplete and incorrect service directly created this safety hazard. This issue may affect other F-150 trucks that were sold or serviced with incomplete brake controller systems due to Ford’s mislabeled parts catalog.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701017November 22, 2025
UNKNOWN OR OTHER
Hello. I need to open a formal escalation regarding a serious safety recall on my 2025 Ford F-150 Lariat Hybrid. The recall is - rear axle half-shaft and hub assembly replacement. I contacted two dealerships: Metro Ford and Pines Ford. Both told me to just wait without giving any estimated date for part availability. Both dealerships also refused to provide a loaner vehicle while the recall remains open, even though this is a safety-related issue. One advisor even told me to continue driving the truck despite the possibility of axle failure or wheel separation. That is unacceptable. I do NOT feel safe operating this vehicle. I already filed an official safety complaint with NHTSA because this recall has been ignored for months, and I was denied safe transportation. I need this case escalated immediately to a Regional Customer Service Manager. I am requesting: a clear timeline and ETA for the part, a loaner vehicle until the repair is completed, OR a repurchase/replacement review if the recall cannot be resolved in a reasonable timeframe. Please create a case number and assign it to a regional manager. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699811November 17, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The following components have failed multiple times over the course of 3 months to include the above referenced recalls and additional components. The recalls have been completed per ford . The instrument panel was not going blank until the software update was completed now it malfunctions multiple times a day . The brake warning will appear randomly and without warning depicting "Brake System Fault" service required . "Parking Brake Fault " service required immediately. In addition to the above issues the entire lighting/lamp system will turn off unwarranted at night while on auto . Reported multiple issues as described to AutoNation Ford and Ford Credit. No resolution has been provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697240November 3, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, VEHICLE SPEED CONTROL
On November 2nd, 2025 at approximately 6pm, in Houston, Texas, my 2025 Ford F‑150 with Ford BlueCruise engaged in Hands‑Free mode was traveling with traffic at about 70 mph on a major thoroughfare. Without driver input, the system rapidly reduced speed to about 50 mph after it appeared to misinterpret an unknown speed‑limit change. This sudden, uncommanded deceleration created a hazardous speed differential with surrounding traffic. I swiftly took over manual control to maintain traffic flow and prevent a potential rear‑end collision. No crash or injury occurred, but the behavior constitutes phantom braking and false speed‑limit recognition in an Advanced Driver Assistance System feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696016October 28, 2025
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
On October 13 at 9:23 PM in Seguin, TX, with Ford BlueCruise hands‑free engaged, the vehicle abruptly steered strong left and headed toward the left barrier. I immediately overrode the system and steered back to avoid a collision. No impact occurred. The maneuver was sudden and without adequate warning, presenting a serious crash risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696014October 28, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
On October 12 at approximately 6:25 PM in Texas City, TX, while Ford BlueCruise (hands‑free) was active, the vehicle abruptly steered left, crossing into the left lane toward the left‑side barrier. I immediately took control and counter‑steered to keep the vehicle in its lane and avoid a collision. No contact occurred, but the maneuver created an imminent risk of loss of control and impact with the barrier or another vehicle. This appears to be unsafe/erratic lane‑centering behavior by BlueCruise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696012October 28, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Ford BlueCruise steering oscillation •Date/Time: October 17, 8:00 PM •Location: Hempstead, Texas •System: Ford BlueCruise (hands‑free lane‑centering/driver‑assist) BlueCruise was engaged in hands‑free mode when, without driver input, the system became confused and initiated repeated left/right steering corrections. The vehicle weaved within the lane several times in quick succession, requiring immediate intervention to maintain control and prevent a collision. After I took over, the vehicle tracked normally with manual steering. This behavior represents a serious safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696005October 28, 2025
ELECTRICAL SYSTEM, POWER TRAIN
•Date/Time: October 22, 5:11 PM •Location: Fulton, Texas •Symptoms: Shifter stuck down/stowed; would not un‑stow despite repeated attempts, power cycles, and multiple drivers •Frequency: First observed on the date/time above; persisted through multiple attempts •Component(s): Power Train (shifter/Gear Shift Module), Electrical System On October 22 at 5:11 PM in Fulton, TX, the console‑mounted power‑folding shifter on my Ford F‑150 Lightning became stuck in the downward/stowed position and would not return to the upright (un‑stowed) position. Because it would not un‑stow, I could not select a gear and the vehicle was effectively inoperable. I pressed the shifter stow/un‑stow button multiple times, cycled the vehicle power off/on several times, and had multiple drivers attempt to operate it. The shifter remained stuck each time. This appears consistent with Ford CSP 25B09 (Gear Shift Module failure to stow/unstow) and related TSB 25‑2045 for Lightning models describing symptoms such as “shifter will not stow/unstow” or “will not shift out of gear.” After abandoning the vehicle for several hours in the not running state and then returning, I was able to unstow the shifter by pressing the button and drive away normally. This condition presents a safety hazard because the vehicle can become immobilized without the ability to select drive or reverse if the failure occurs in traffic or other unsafe locations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695552October 25, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
Rear view camera intermittently failed to display image when truck arrived to dealer from manufacturer in Jun 2025 before purchase. Problem confirmed by dealer. Camera replaced by dealer but problem persisted within weeks of purchase. Rear view camera displayed distorted (inverted/reversed) images, flickered on/off, then finally completely failed again. Images/video of camera failing captured and provided to dealer who was able to reproduce problem but has been unable to fix problem over past 4 months due to a reportedly backordered part (coaxial cable). Lack of rear view camera reduces rear visibility when in reverse increasing risk of collision and increases risk of injury to pedestrians, particularly small children. Problems sound identical to those described in media reporting for multiple other Ford recalls on back-up cameras for other models and model years of the F150 raising suspicion that recall may need to be expanded to 2025 F150s
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694877October 21, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER, ELECTRICAL SYSTEM
Backup camera failure after dealer replaced entire interior main body harness
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150