Ford Explorer Service Bulletins
500 manufacturer communications on file.
- October 18, 2022•Document ID: 10225445Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 22-2377
- Date Added:
- October 31, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a worn variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units.
Associated Products (4)Associated Documents - October 14, 2022•Document ID: 10224335Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:WIRING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51132
- Date Added:
- October 19, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Explorer vehicles equipped with a 2.3L engine may exhibit an illuminated malfunction indicator lamp (MIL) with multiple diagnostic trouble codes (DTCs). These DTCs may include P04F0, P008A, P0451, P0455, P0456, P0496 and/or P018C. This may be due to the wiring harness connection at connector C1198. Prior to replacement of any components, inspect the connector and wiring harness for any damage or pin fit concerns. If any damage or pin fit concerns are found, repair the connector or harness as necessary. If no damage or pin fit concerns are found, refer to normal diagnostics.
Associated Products (2)Associated Documents - October 13, 2022•Document ID: 10224334Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- SSM 51131
- Date Added:
- October 19, 2022
- Manufacturer:
- LINCOLN
SummarySome 2020-2022 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (22)2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator+ 2 moreAssociated Documents - October 6, 2022•Document ID: 10222788Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SSM 51120
- Date Added:
- October 11, 2022
- Manufacturer:
- FORD
SummarySome Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Associated Products (31)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford GT2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco+ 11 moreAssociated Documents - September 26, 2022•Document ID: 10222064Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 51098
- Date Added:
- September 26, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 Explorer - Timberline - vehicles may exhibit a rear differential that is venting rear axle fluid. This may result in a noise, odor, or leak noticed by the customer. Inspect the rear of the vehicle for signs of rear differential fluid venting into the rear wheel well, or leaking from the rear differential. If signs of fluid leaks are found from any seals, repair as necessary per Workshop Manual Section 205-02. If no seal leaks are found but fluid is venting, drain the rear differential. Add 85-100 ml of Motorcraft® XL-3 Additive Friction Modifier. Refill with fresh rear differential fluid to bottom of fill plug. Remove the vent tube and use compressed air to verify that the fluid vent tube is clear, then reinstall tube. Engineering investigating, monitor OASIS for updates.
Associated Products (2)Associated Documents - September 23, 2022•Document ID: 10222520Service Bulletin/Repair InstructionsWHEELS; SUSPENSION
- Mfr Comm. #:
- 22N06
- Date Added:
- October 5, 2022
- Manufacturer:
- FORD
SummaryCertain 2020-2022 Model Year Explorer Vehicles Rear Axle Bolt Replacement REF : NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S27 Supplement #3
Associated Products (2)Associated Documents - September 12, 2022•Document ID: 10220380Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 22-2342
- Date Added:
- September 23, 2022
- Manufacturer:
- LINCOLN
SummarySome 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid powertrain may exhibit an illuminated MIL with diagnostic trouble code (DTC) P2D40. This may be due to the chiller not interpreting the correct cooling value of the high voltage battery chiller. To correct the condition, follow the Service Procedure to diagnose the cause of the incorrect value.
Associated Products (4)Associated Documents - September 12, 2022•Document ID: 10219657Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51074
- Date Added:
- September 13, 2022
- Manufacturer:
- LINCOLN
SummarySome 2022 Explorer/Police Interceptor Utility and 2022-2023 Aviator vehicles built on or before 19-Aug-2022 and equipped with 3.0L Ecoboost engines may exhibit an engine coolant leak at the water pump output spigot to the transmission oil cooler inlet hose connection. This may be due to the connection at the water pump outlet to coolant hose. To correct this condition, replace the coolant hose assembly with service part number L1MZ-7G071-A.
Associated Products (3)Associated Documents - August 18, 2022•Document ID: 10218605Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51032
- Date Added:
- August 22, 2022
- Manufacturer:
- LINCOLN
SummarySome 2020-2022 Explorer/Aviator vehicles may exhibit automatic transmission fluid (ATF) contamination in the engine cooling system due to the transmission cooler. If the cooling system becomes contaminated with ATF, the system must be flushed clear of the contamination after the source of the contamination has been repaired. It is generally not necessary to replace the following components due to ATF contamination in the cooling system: radiator, heater core, de-gas bottle, water pump, auxiliary water pump, coolant control valves, temperature sensors, thermostat, turbocharger, heat exchangers, tubes, gaskets/O-rings/seals (unless removed), or rubber coolant hoses (unless swollen).
Associated Products (4)Associated Documents - August 8, 2022•Document ID: 10217835Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51003
- Date Added:
- August 15, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Explorer/Police Interceptor Utility vehicles equipped with a 3.3L Duratec engine may exhibit delayed acceleration response under heavy to wide open throttle input after an engine start. This concern occurs only during the first 30 seconds from key on with no diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM). The customer may perceive this as a delayed throttle response or lack of power. This may be due to the software in the PCM. Engineering is releasing updated software to resolve this concern, which is expected to be released in August 2022. Monitor OASIS for updates and schedule service appointments for customers once the repair becomes available.
Associated Products (2)Associated Documents - August 2, 2022•Document ID: 10217832Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 50988
- Date Added:
- August 15, 2022
- Manufacturer:
- FORD
SummarySome 2018-2021 F-150 3.3L, 2020-2021 Explorer 3.3L, and 2020-2021 Transit 3.5L may experience an illuminated low oil pressure and malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0521 stored in the powertrain control module (PCM) after a short block or long block replacement. This may be due to a design change of the engine oil pressure (EOP) sensor, which is not backwards compatible. To correct the condition, transfer the sensor from the original engine or replace the EOP sensor with GN1Z-9D290-D.
Associated Products (3)Associated Documents - August 1, 2022•Document ID: 10217830Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 50982
- Date Added:
- August 15, 2022
- Manufacturer:
- FORD
SummarySome 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing. This may be due to a compatibility issue between the customer's phone and the wireless accessory charging module (WACM) that may make it difficult for Ford and Lincoln vehicles to wirelessly charge these specific phones. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using a Magsafe iPhone such as an iPhone 12 or 13, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.
Associated Products (12)Associated Documents - July 29, 2022•Document ID: 10217028Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50975
- Date Added:
- August 2, 2022
- Manufacturer:
- FORD
SummarySome 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂÃÂÃÂî/LincolnWayÃÂÃÂÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.
Associated Products (27)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford GT2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Edge2021 Ford Expedition2021 Ford Explorer2021 Ford F-150+ 7 moreAssociated Documents - July 22, 2022•Document ID: 10216544Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 50959
- Date Added:
- July 29, 2022
- Manufacturer:
- FORD
SummarySome 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle speakers. To correct this condition, contact the VOXX Customer Service Department at 1-866-869-7888. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
Associated Products (12)Associated Documents - July 1, 2022•Document ID: 10215589Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- TSB 22-2262
- Date Added:
- July 8, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Explorer/Aviator vehicles may exhibit a lack of audio and/or a water leak in the rear liftgate area and/or water in the spare tire area. The customer may indicate that this concern is more noticeable after a car wash or rainfall. To correct the condition, follow the Service Procedure to identify the leak path.
Associated Products (4)Associated Documents - June 29, 2022•Document ID: 10215368Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 50900
- Date Added:
- July 6, 2022
- Manufacturer:
- LINCOLN
SummarySome 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit a rear differential that is venting rear axle fluid. This may result in a noise, smell, or leak noticed by the customer. Inspect the rear of the vehicle for signs of rear differential fluid venting in the right rear wheel well (oil staining in the wheel well liner and/or oil residue on the wheel end assembly below) or leaking from the rear differential. If signs of fluid leaks are found from any seals, repair as necessary. Refer to Workshop Manual (WSM), Section 205-02. If no seal leaks are found but fluid is venting, drain the rear differential and re-fill with fresh rear differential fluid. Remove the vent tube and use compressed air to verify that the fluid vent tube is clear. Reinstall the vent tube. Engineering is investigating, monitor OASIS for updates.
Associated Products (4)Associated Documents - June 29, 2022•Document ID: 10214878Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- TSB 22-2254
- Date Added:
- July 1, 2022
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
Associated Products (13)Associated Documents - June 28, 2022•Document ID: 10214870Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 22-2145
- Date Added:
- July 1, 2022
- Manufacturer:
- FORD
SummarySome 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 may exhibit a momentary transmission neutral-out condition while in drive. Vehicle may also have diagnostic trouble code (DTC) P07E6 and/or P07E4 stored in the powertrain control module (PCM) or transmission control module (TCM) and/or a possible audible noise. This may be due to a leak in the park valve circuit. To correct the condition, follow the Service Procedure to inspect the park system hardware for wear or damage and replace the valve body separator plate with an improved valve body separator plate.
Associated Products (4)Associated Documents - June 24, 2022•Document ID: 10214841Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- SSM 50885
- Date Added:
- June 30, 2022
- Manufacturer:
- LINCOLN
Summary2020-2022 Explorer/Aviator and 2021-2022 F-150 hybrid vehicles equipped with a 10R80 MHT require the Transmission Strategy Download application in the Ford Diagnosis and Repair System (FDRS) to be run after certain transmission or module repairs. The Transmission Strategy Download routine is failing in FDRS levels 32.5.3 and 32.5.4. The FDRS development team is working to resolve this in a future release of FDRS. In the meantime, uninstall FDRS from the computer using the select all function to remove all data and recordings. Reinstall the older FDRS version 31.6.5 using this url - http://www.fordservicecontent.com/Ford_Content/IDS/FDRS/FDRS_31.6.5.exe Once 31.6.5 is installed, download and run the Transmission Strategy Download application.
Associated Products (6)Associated Documents - June 23, 2022•Document ID: 10214839Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
- Mfr Comm. #:
- SSM 50882
- Date Added:
- June 30, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Explorer/Aviator vehicles may exhibit a concern of inoperative, rattling, crackling and/or distorted sound from one or more speakers. In order to correct the condition, make sure to completely follow the diagnostics in Workshop Manual (WSM), Section 415-00, Pinpoint Test D for vehicles without SYNC 3, and WSM, Section 415-00B, Pinpoint Test E for vehicles equipped with SYNC 3. If the diagnostics point towards speaker replacement, remove and re-center the speaker, making sure to tighten to the specified torque and retest. Refer to WSM, Section 415-00.
Associated Products (4)Associated Documents