Ford Expedition Complaints (2019)

526 consumer complaints on file.

#11774182October 28, 2026
SEAT BELTS
While driving down the road on August 16, 2026, our front seat belt exploded and the tightened down on my daughter. There was a poof of smoke, smell of an explosive, and my daughter complained of pressure on her abdomen and shoulder. It was frightening! Equally as frightening has been the experience dealing with Ford. We have been without our FAMILY vehicle for 73 days! Multiple calls to Ford with no follow through. At first a local dealership gave us a loaner, but in time they have now added ridiculous mileage limit restrictions and the inability for us to leave the state. (We are near neighboring states where family lives.) Last communication was parts would be shipped end of September. It’s now the end of October and no update has been communicated. Considering this recall has been ongoing since February 2024 I’m having little hope this will be taken care of soon. In the meantime those of us with actual explosions and inoperable seatbelts are being given the same treatment & accommodations of those that are driving with working (ticking time bomb) seatbelts. When I first took it in the dealership claimed they had never heard of one actually exploding. I now know they have a second one sitting inoperable as well. Ford owners need help putting the pressure on Ford! Our calls, our inconvenience, our safety is NOT being handled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773923October 27, 2026
SEAT BELTS
The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V344000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773961October 27, 2026
SEAT BELTS
UNKNOWN We have a 2019 Ford Expedition that received a recall for the front passenger seatbelt. Recall number is 26S34/26V344. We received a letter informing us of this May 2026. We were told that parts would be available by September 30,2026. The dealership here confirmed that but said they couldn't fix it until I received a second letter saying I can get it fixed and take it to the dealership. It is now October 27, 2026. No letter. We cannot have all our family ride in the vehicle at one time because the seatbelt is inoperable frozen in place. This means it's unsafe. We need our car to be fully functional and safe. Ford needs to get the parts available. A repair shop told us they can get the part today. I believe Ford is delaying the letter for the fix because of cost to them. Please intervene for all of us who share this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773660October 26, 2026
POWER TRAIN
At neighborhood speeds the transmission shifts roughly around 4th gear, making clunking noises and lurching the vehicle. This happens on a daily basis. At interstate speeds, the transmission has popped out of gear when attempting to pass another vehicle, leaving the vehicle decelerating dangerously in a situation where acceleration is needed. This has happened twice in the last year and requires navigating out of traffic to allow the transmission to figure out what is going on and re-engage the proper gear. I have been lucky not to have been in a serious accident. It has not been inspected by a dealer but, when mentioned to a dealer, was told that is just what you get with that 10-speed transmission. In both instances there was some type of warning displayed on the console but I was too busy trying to survive to notice what the message said.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773547October 25, 2026
POWER TRAIN
Since early in purchasing our 2019 Ford Expedition, we were getting powertrain warnings (pictures attached from August 2019). We took the vehicle in to have it diagnosed but the dealer said there were no codes and nothing they could do to troubleshoot. Fast forward to after the warranty expires the car starts behaving erratically when it's changing gears, especially when downshifting. On more than one occasion when towing our boat, I would press on the gas to pass a semi truck and there would be a loud CLUNK that you could feel and then the motor would simply rev indefinitely as if the transmission had switched to neutral. It's very dangerous losing power on a freeway with traffic including semi trucks and towing a boat. It got to the point where it would be very jerky just driving, particularly (it seemed to me) when the car had been sitting. This has happened several times. I did some research and found there were 4 TSB's for this issue and is an issue for all of the Ford 10 speed transmissions for Expedition, F150 and even the Mustang. I reached out to the dealer with these TSB's and they diagnosed that our car did have this troubled transmission and we did have the faulty parts. The dealer has charged us $7,575.35 to 'Repair" this. I think this warrants a recall due to the faulty parts in the transmission. It's very dangerous losing power and torque in a vehicle particularly when towing. Please review the attached pictures (notice the milage from our initial indications there was trouble with the powertrain). This got progressively worse just prior to us taking the car to the dealer. I would say it was at it's worst from December 2024 through our repair at the delaer in June 2026, but there were other random occurences prior to that and of course the very begining as seen in the attached photos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773379October 24, 2026
SEAT BELTS
My 2019 Ford Expedition is subject to Ford Safety Recall 26S34 (NHTSA Recall 26V344), involving inadvertent deployment of seat-belt retractor pretensioners. The driver's-side seat-belt pretensioner has deployed, causing the seat belt to retract and lock in a position where it physically cannot extend far enough to fit around the driver. As a result, the driver's seat belt is completely unusable, and the vehicle cannot be safely operated. Ford previously issued an advance recall notice indicating that a remedy was anticipated by September 30, 2026. As of October 24, 2026, I have not been provided with an available remedy. I have contacted Ford Customer Service multiple times and spoken with representatives regarding this issue. Ford has informed me that because the recall remains classified as an Advance Notice, its current policy does not authorize rental vehicle assistance. The dealership has also indicated that it cannot provide a rental without authorization from Ford. I have explained repeatedly that this is not simply a vehicle awaiting a recall repair. The recalled safety component has already failed, leaving the driver's seat belt unusable. Despite these circumstances, Ford has not provided an authorized no-cost repair plan or alternative transportation assistance. I am requesting that NHTSA review this actual failure of a recalled safety component and Ford's response, as the vehicle cannot be safely driven in its current condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773154October 23, 2026
VEHICLE SPEED CONTROL
While driving my 2019 Ford Expedition uphill with my wife and children in the vehicle, the transmission unexpectedly dropped into a lower gear and the vehicle's normal drivability was disrupted. The event occurred suddenly and created a dangerous situation because the vehicle did not shift or respond the way I expected while actively traveling on the roadway. I had received no indication that such a sudden transmission malfunction was about to occur. I am concerned about the potential for a crash if this occurs during acceleration, while climbing a hill, or in surrounding traffic. I subsequently learned that Ford has issued technical service bulletins concerning harsh or delayed transmission shifting in 2018-2021 Expeditions equipped with the 10R80 transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772882October 22, 2026
SEAT BELTS
While driving my 2019 Ford Expedition on the interstate at approximately 75 mph, the driver side seatbelt suddenly and unexpectedly locked up and forcefully retracted without warning. At the same time, there was a loud popping sound resembling a small explosion, followed by a visible puff of smoke and a noticeable odor. There was no collision or impact that would have caused the seatbelt system to activate. The seatbelt tightened forcefully against my body cause me pain and injury. The seatbelt remained locked and could no longer be moved or adjusted. This incident created a serious safety hazard because it occurred unexpectedly while I was traveling at a highway speed. The vehicle and affected seatbelt are available for inspection. The cause of the malfunction has not yet been confirmed.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11771623October 16, 2026
SEAT BELTS
The contact owns a 2019 Ford Expedition. The contact received a notification of NHTSA Campaign Number: 26V344000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while his daughter was sitting in the front passenger-side seat, the front passenger-side seat belt suddenly retracted with force, the seat belt retractor locked, and there was white smoke. The contact's daughter sustained severe mental distress. The local dealer was contacted and referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 155,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11771205October 14, 2026
SEAT BELTS
The contact owns a 2019 Ford Expedition. The contact stated that while the vehicle was parked, the driver's and passenger's side seat belts failed to unlatch. The vehicle was taken to two different dealers, where the contact was informed that the parts were unavailable. The contact received a recall notification, NHTSA Campaign Number: 26V344000 (Seat Belts); however, the parts to complete the recall repair were unavailable. The contact stated that the vehicle was unsafe to drive. The manufacturer was made aware of the failure and informed the contact that the remedy was unavailable. The failure mileage was approximately 120,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770898October 13, 2026
AIR BAGS, SEAT BELTS
Driving to pick up my son from school (in a school zone under 20 mph) while my daughter was in the back seat, we hear a loud noise sounded like a gun shot, I immediately pull over somewhere safe got out and checked the outside of my car, didnt notice anything so i opened the passenger side front door to find the plastic covering piece near the seat belt had broke off, finding the airbag had exploded, the seat belt is no longer usable, This is my only vehicle as a family of 4 with two children. I also reached out to several local dealerships neither are able to help with a loaner for the time being. in fact I was instructed by ford headquarters to keep driving the vehicle even though it does not have operating seatbelt and throwing codes on my dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770699October 12, 2026
SEAT BELTS
A loud “explosion” or “pop” was heard on the driver side area of vehicle. The seatbelt will extend or move. There is an active recall (Ford Recall # 26S34) and Ford will not fix the issue or make it right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770718October 12, 2026
SEAT BELTS
While sitting in my car, in my driveway, I heard a loud BOOM, smoke, and a horrible “burning firework” smell. I jumped out of my car crying thinking my car was about to explode- later discovered my seatbelt to be extremely tight and locked. It is a recall that has no fix. It is unsafe to drive and I have been told not to drive it by dealerships which I haven’t, but the ford dealership will not take it in service bc they said they can not repair it when there is no remedy. It is against the law to not wear a seatbelt in the state of [XXX] and puts the driver at large safety risk. Every light on my dash is now lit like a Christmas tree, check engine, seatbelt, and airbag. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770272October 10, 2026
SERVICE BRAKES
Vehicle Component: Hydraulic Brakes / Flexible Rubber Brake Hose (Front Passenger Side, Fromt Driver side ) Description of Incident: The front passenger-side braking system experienced a severe, unannounced mechanical failure that caused the brake pads to locked up tightly against the rotor while driving at highway speeds. This caused extreme mechanical friction, severe vehicle pulling, a burning odor, and dangerous levels of localized heat to radiate from the front right wheel assembly, creating an imminent fire and crash risk. Upon professional mechanical teardown and inspection, the brake caliper pistons and slider guide pins were verified to be functioning correctly. The root cause was diagnosed as an internal structural collapse of the factory-installed original equipment (Motorcraft) flexible rubber brake hose. The inner liner of the rubber hose degraded and ruptured internally, creating a restriction that acted as a one-way check valve. When the brake pedal was applied, hydraulic fluid forced its way down to clamp the caliper, but the collapsed inner lining blocked the fluid from returning to the master cylinder upon pedal release. This held destructive high pressure captive inside the caliper housing, causing the vehicle to continuously drag its front passenger driver brake pads. This internal hose collapse issue is widely documented across this vehicle platform generation and presents a severe public safety hazard due to unexpected braking resistance, rapid brake fade, and potential wheel-end thermal fires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770092October 9, 2026
SEAT BELTS
The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V344000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked, the driver’s side seat belt pretensioner inadvertently deployed. The supplemental restraint system warning light remained illuminated. A dealer was contacted; however, the vehicle was not diagnosed or repaired because the part to do the recall repair was not yet available. The contact stated that the manufacturer failed to repair the vehicle in a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769820October 8, 2026
ENGINE
The contact owns a 2019 Ford Expedition. The contact stated that the engine originally failed in 2021. The vehicle was repaired; however, the failure reoccurred in August 2026. The contact stated that while starting the vehicle, there was a loud rattling sound coming from the vehicle. The contact believed that the engine was falling out of the vehicle. The rattling sound occasionally occurred while driving the vehicle. The vehicle was taken to a local dealer, where it was diagnosed with gasket seal bolts failure inside the engine. The recent failure mileage was approximately 66,871.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769674October 7, 2026
SEAT BELTS
the passenger seat belt tensoner deployed while at the dealership. Ford says there are no parts to fix the issue and the seat belt in inoperable. The recall keeps getting pushed back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768917October 5, 2026
STRUCTURE
The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V368000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the center console had peeled and caused sharp edges. The dealer was made aware of the failure but confirmed that parts were not yet available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768663October 3, 2026
POWER TRAIN
While accelerating from a stop after a traffic light, the transmission briefly shifted into neutral on its own, causing a momentary loss of motive power. The vehicle recovered on its own without stopping. This has happened once so far. The transmission also slips rarely at other times. The dealer has not inspected the vehicle yet. This vehicle has an open NHTSA recall, campaign 26V402 (Ford 26S48), for the transmission potentially engaging Park while the vehicle is moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768749October 3, 2026
UNKNOWN OR OTHER
The cup holder console has fallen in on my 2019 Ford Expedition along with thousands of others who have the same cup holders. The chrome peeling has peeled around it and is very sharp. So now if you use the cupholder even though it has no bottom, a wide top can hold itself up, but you get cut on the chrome just to get your cup out of the cupholder because the bottoms have fallen out leaving wires, circuit boards, and what looks like other important equipment exposed. As example, now that there are 2 sizeable holes, I had to stop my kids from reaching into the holes because it has lots of wires, circuit boards, and other stuff that I'm afraid my kids could get hurt. I also don't want other parts to get destroyed especially if anything spills directly on them. In a Ford forum, someone said the rotary gear shifter wiring is there too. Sames Ford Bastrop told me the only way to fix it is replacing the entire console which is estimate $2,500 just for the part. I looked up online to see if there were any DIY videos and thousands of people are reporting the same problem with Ford cup consoles in trucks and suv's experiencing the same faulty equipment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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