Ford Expedition Complaints

512 consumer complaints on file.

#11748388July 5, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Forward collision system does not work or alert under any circumstances. Vehicle has forward collision mitigation as well as collision mitigation alerting, but neither systems work. Dealer able to verify these systems do not work, but have no recourse for repair, as Ford engineering has not provided a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748309July 4, 2026
VISIBILITY/WIPER
Turn.wipers on were slow to move, then just quit, now they don't move at all,all with no warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748150July 3, 2026
SERVICE BRAKES
While driving the ABS system failure warning along with 2 other system warnings come on and brakes fall to the floor. My Ford expedition is experiencing the same catastrophic electronic brake booster failure as recall 25S77. The dealer updated the software and the problem continued. Its back at the dealership after happening an additional 4 time and I'm being told it $2500 to replace the electronic brake booster. My VIN is not on the recall but in experiencing the exact life-threatening system failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747807July 1, 2026
POWER TRAIN
While driving down the highway at 70 miles an hour, the transmission popped out of gear the engine revved, and when the transmission went back into gear, it engaged into second gear and locked up the rear tires on the highway. I believe this is due to the CDF drum bushing, causing Line pressure problems. But this has almost caused me in my family to get into an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747639July 1, 2026
POWER TRAIN, PARKING BRAKE
The contact owns a 2025 Ford Expedition. The contact stated that while the vehicle was parked with the parking brake activated, the contact’s wife returned to the vehicle and became aware that the vehicle had rolled away and crashed into a parked vehicle. There was no warning light illuminated prior to failure. There was no injury sustained. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact mentioned the vehicle was serviced prior to the failure for a tailgate issue, where the vehicle was reprogrammed. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11747517June 30, 2026
UNKNOWN OR OTHER
Manufacturer Recall Number 26S38 NHTSA Recall Number26V368 My husband and I have both cut our hands on the ripped chrome trim inside of our Expedition Max. We ripped part of the piece off, but there’s a sharp exposed edge and it poses a huge risk. The dealership said the only remedy is buying a new center console and that was quoted to us at nearly $1000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747243June 29, 2026
FUEL/PROPULSION SYSTEM
This vehicle has 70K miles and the fuel pump died, confirmed by Dick Smith Ford in Columbia, SC. There were no warning lights or messages via our Ford app. There were no symptoms prior to failure. The vehicle just died in the middle of the road on a train track with our family in danger. We could have been hit by cars behind us or stuck on the train track with a train approaching. We were in the middle of the road on a train track in Columbia, SC, 2.5hrs away from our home. Our family waited 2.5hrs for the vehicle to be towed and then had to take a $200 Uber from Columbia, SC to Charleston, SC to get home. The quoted cost to repair the vehicle just to get it back home is $2,000. Ford has recalled all the Ford trucks for 2021 that use this same engine. Ford has recalled the 2022 Expedition which is identical to the 2021. Ford has recalled the 2021 Lincoln Navigator that is the same platform as the Expedition only aesthetically upgraded. I believe they didn't recall the 2021 Ford Expedition due the the volume of cars that would be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747128June 29, 2026
ENGINE
Incident happened 06/26/2026. My wife was driving with our 4 kids down the highway to family event. My wife smelled a funny odor coming from the vents and was going to drive to the next exit and then noticed smoke. At that moment she wasn’t sure where the smoke was coming from. She put the hazards on and started pulling off to the shoulder thinking possibly it was the radiator. She came to a stop and called me (husband) that something was wrong with the vehicle. She was going to leave the kids in the car, get out and check the radiator. That’s when smoke started coming in through the air vents. She didn’t want the kids to breath in the smoke so they exited the vehicle, that’s when she noticed a fire under the engine. At that point a state trooper arrived on scene. He checked on my wife and kids and brought them back to his patrol car. The trooper went back to the vehicle to grab the baby’s diaper bag and wife’s purse. The trooper tried to extinguish the flames but the front of the vehicle was well involved already. Within 10-15 minute from my wife stopping the whole car was burnt to the ground and nothing left of the car. Looking back my wife only had a couple minutes to get to safety, had they lingered before getting out of the vehicle this could have been a tragic fatality incident. Our children do not feel safe riding in a vehicle since the incident happened. The safety of the trooper on scene was at risk helping get everyone to safety. It seems that something on the engine failed with how quickly the fire started. Vehicle can and should be inspected to find out what happened so this does not happen to another family. The vehicle has not been inspected yet. No warning lights ever came on. There was never any symptoms prior to this incident and the vehicle has been serviced by the dealer prior to and since we purchased the vehicle.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11746778June 26, 2026
UNKNOWN OR OTHER
On June 10, 2026, I attempted to enter my vehicle through the driver's door. The power running board was set to the "Automatic" position but failed to deploy when the driver's door was opened. I stepped toward the vehicle expecting the running board to be extended, as it normally would be, but it was not. As a result, I lost my footing and fell. The fall caused a nondisplaced fracture of my left ring finger, which required evaluation at an urgent care facility, X-rays, treatment by a hand specialist, and immobilization in a custom splint. Surgery was considered due to concern for possible rotational deformity of the finger. The running board never deployed during the incident. There were no warning lights, warning messages, or other indications that the running board would not operate. To my knowledge, the problem had not occurred previously. The vehicle has not yet been inspected by the manufacturer or dealer to determine the cause of the running board failure. The running board system is available for inspection upon request. I am submitting this report because the unexpected failure of the automatic running board created a fall hazard that resulted in a documented injury. I am concerned that a similar failure could cause more serious injuries to other drivers or passengers, particularly children, older adults, or anyone with mobility limitations.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11745890June 23, 2026
POWER TRAIN
The transmission seems to be sluggish. When making a rolling left turn around 25 to 30 mph after no power to the transmission, when coming out of the turn the trans seems to spin and then slam into gear. I mean slam where everyone in the vehicle says "what the hell was that" kind of slam. This has been intermittent since I purchased the vehicle 1 1/2 years ago at 79,000 miles. I've had the trans fluid changed and that doesn't help. Now at 103,000 it seems to happen more often. I see there are a lot of people in the same boat for multiple years. Shame on Ford. This is my first return to American made since 2 Honda Pilots that ran great until I sold them at 150,000 miles. This is a known issue that is not being resolved by design. Each year their culpability is decreased by the junk yard methodology. Shame on me for buying American.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745853June 23, 2026
POWER TRAIN
I have taken my car to the shop for constant transmission clunking, loss of power, random shifting causing a safety issue. It is currently in the shop for the 6th time at 69k I bought it new and have taken it in 5 other times for the same or similar issues with the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745812June 22, 2026
UNKNOWN OR OTHER
Component/System Malfunction & Availability: The vehicle's Air Conditioning (A/C) system failed completely. The primary component that failed is the REAR A/C compressor/evaporator core. The vehicle and its NEW and REPLACED components are available for inspection upon request. The original damaged components are with the dealership. Safety Risk: The sudden and total loss of climate control occurred during extreme weather conditions. This caused an immediate and rapid rise in cabin temperature to unsafe levels, posing a severe risk of heat exhaustion, dehydration, and heatstroke, particularly for vulnerable passengers. Furthermore, the loss of the A/C system compromised the vehicle's ability to clear window fogging and condensation, rapidly reducing visibility and creating an immediate crash hazard. Diagnosis & Inspection Status: The issue has been reproduced and officially confirmed by an authorized dealer/independent service center. However, the vehicle and the failed components have not yet been inspected by the manufacturer, police, or insurance representatives. Prior Symptoms & Warning Signs: There were no warning lamps, error messages, or diagnostic trouble codes displayed on the dashboard prior to the failure. UNKNOWN exactly when the internal component degradation began, but the total failure occurred suddenly without prior symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745768June 22, 2026
STRUCTURE
The contact owns a 2021 Ford Expedition. The contact stated that while reaching into the center console of the vehicle, a sharp edge on the trim caused an injury to the thumb. The contact stated that the issue reoccurred, and the sharp edge caused a cut on the thumb. No medical attention was needed; however, bandages were used on the cuts. Neither the dealer nor the manufacturer was notified of the issue. The contact associated the issue with NHTSA Campaign Number: 26V368000 (Structure). The approximate failure mileage was 73,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11745669June 22, 2026
VISIBILITY/WIPER
I bought a new 2025 Ford Expedition Max King Ranch back in February. After driving it for awhile.....it was noticed that the front windshield is defective (star shape or spackling) and have been reported to the dealership that I bought from and another dealership way closer to me (West Hills Ford). This is making it hard to drive and it a safety issue also. You only see it at sunrise and sunset. West Hills said they see it no one, even myself can get a picture of it. With that FORD is denying the replacement, even tho it is still under warranty. They're basically telling to go pack sand because they need a picture, instead of taking the word of myself and even the service department at West Hills. I paid almost $100, 000 for this vehicle and I'm being treated like [XXX].....sorry for the language. r/ [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745557June 22, 2026
SEAT BELTS, STRUCTURE
The contact owns a 2021 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts) and 26V368000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745537June 22, 2026
UNKNOWN OR OTHER
While parked overnight, the panoramic sunroof shattered upwards. There is zero evidence of an impact. While opening door to stand on retractable running boards to take a picture, the center area of glass collapsed into the SUV. Rain storms in area and had to immediately tarp roof. Was on vacation 13 hours from home. Had to drive home at 60 MPH and re-tarp the sunroof in excess of 5 times. If this happened while driving there would have been dramatic impact to driver distraction and family sitting underneath the sunroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744638June 16, 2026
POWER TRAIN
Hard Shifting & Slipping: Drivers frequently report clunking, hard shifts (particularly around gears 3-5), and the vehicle lurching forward when accelerating. It does this while driving and is a serious safety issue.we complained to the dealer about a year ago and they told us they checked and it was fine. Now it is worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744477June 16, 2026
ENGINE, POWER TRAIN
The contact owns a 2021 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted and the vehicle jerked abnormally. The contact stated that there was an abnormal sound coming from the vehicle with the Check Engine warning light illuminated. The failure was persistent. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 62,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744309June 15, 2026
UNKNOWN OR OTHER
The spring for the door for the 4-flat trailer plug on vehicle is too powerful. This resulted in the door wearing away at the trailer plug and has resulted in the wires of the trailer light plug breaking. This is available upon request. It puts our safety at risk as our trailer lights can go out and result in less information for other drivers, possibly resulting in a rear-end crash. The problem has not been reproduced, and has not been inspected. The only symptom of the problem in the vehicle is it telling us the trailer was disconnected. The trailer was a 2020 Malone microsport trailer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744138June 15, 2026
UNKNOWN OR OTHER
The chrome in the middle console of my vehicle was peeling and cut my finger
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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