Ford Escort Complaints

3,936 consumer complaints on file.

#10231999June 23, 2008
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2001 FORD ESCORT. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE DRAMATICALLY SURGED FORWARD AND CRASHED INTO ANOTHER VEHICLE. SHE TOOK HER VEHICLE TO THE DEALER AND THEY REPAIRED THE COIL SPRING IN THE BRAKE PEDAL, ALONG WITH OTHER COSMETIC REPAIRS. ONE MONTH LATER, WHILE ATTEMPTING TO PARK THE VEHICLE INTO A PARKING SPACE, IT SURGED FORWARD AGAIN AND CRASHED INTO A PIPE. THE AIR BAGS DEPLOYED AND THE VEHICLE SUSTAINED MODERATE DAMAGE. AN INVESTIGATOR FROM HER INSURANCE COMPANY IS IN THE PROCESS OF INSPECTING THE VEHICLE. THE CONTACT HAS PICTURES OF THE VEHICLE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 115,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10231921June 21, 2008
ELECTRICAL SYSTEM
I AM NOT SURE IF THIS IS THE CORRECT SECTION TO FILE THIS IN. I AM BEING UNSUCCESSFUL IN A CONTINUED EFFORT TO CORRECT A MALFUNCTION IN THE CHECK ENGINE LIGHT SENSOR. I HAVE DONE ALL I KNOW TO CORRECT THIS MATTER INCLUDING CHANGING THE LIGHT BULB WITH NO SUCCESS. THIS MALFUNCTION IS CONTINUING TO CAUSE ME NOT TO PASS A SIMPLE SMOG TEST. IS THERE ANY RECORD OF THERE BEING A MANUFACTURE DEFECT TO THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231051June 15, 2008
SUSPENSION:REAR
I OWN A 1999 FORD ESCORT S . THE MILEAGE IS 48,700 MILES. I TOOK IT IN YESTERDAY FOR A STATE INSPECTION. I WAS INFORMED THAT NOT ONLY ONE BUT BOTH REAR COIL SPRINGS WERE BROKEN. FROM MY RESEARCH ON THE INTERNET I HAVE READ THAT THIS HAD BEEN A PROBLEM FOR SEVERAL YEARS. BUT YET NO RECALL HAS BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228382May 21, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 1999 FORD ESCORT. DURING A VEHICLE SAFETY INSPECTION, IT WAS DISCOVERED THAT THE DRIVER SIDE REAR COIL SPRING FAILED AND NEEDED TO BE REPLACED. APPROXIMATELY TWO YEARS LATER, THE REAR DRIVER AND PASSENGER SIDE COIL SPRINGS FAILED AND WERE REPLACED. THE CURRENT MILEAGE WAS 59,000 AND FAILURE MILEAGE WAS 38,350. UPDATED 06/09/08 *BF UPDATED 06/09/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228039May 16, 2008
SUSPENSION:REAR
DURING REPLACEMENT OF TIRES AND ALIGNMENT, SERVICE PERSONNEL ADVISED THAT THE REAR COILS SPRINGS WERE BROKEN. WAS ADVISED THAT SEVERAL COMPLAINTS HAD BEEN FILED WITH BOTH NHTSA AND MANUFACTURER BUT NO RECALLS HAD BEEN ISSUED. THIS IS CLEARLY A MANUFACTURING DEFECT WHICH CAN RESULT IN ADDITIONAL VEHICLE DAMAGE, INJURIES OR DEATH. A MANDATORY RECALL NEEDS TO BE REQUIRED AND ENFORCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228413May 15, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
1995 FORD ESCORT WITH A DEFECTIVE FUEL TANK. CONSUMER STATES THAT THE FORD TOLD HIM THIS VEHICLE WAS NOT UNDER RECALL. HE STATES THAT THE FUEL TANK HAS A CRACK IN IT AND CAN ONLY BE FILLED LESS THAN HALFWAY WITHOUT IT LEAKING. *KB THE CONSUMER STATED THE TANK WAS DEFECTIVE DURING INSTALLATION, AS THE HEAT SHIELD WAS STILL BOLTED TO THE TANK AND ACCORDING TO THE RECALL, A CRACK COULD DEVELOP IN THE FUEL TANK UNDER EXTREME HEAT IF NOT REMOVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226363May 1, 2008
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, STEERING
TL*THE CONTACT OWNS A 1991 FORD ESCORT LX. THE CONTACT POURED BRAKE FLUID INTO THE POWER STEERING RESERVOIR. SHE TOOK HER VEHICLE TO A MECHANIC TO HAVE THE VEHICLE BLED. THE MECHANIC REPLACED THE POWER STEERING PUMP WITHOUT AUTHORIZATION, AND NOW THE VEHICLE IS SPEWING FORTH POWER STEERING FLUID. THE ALTERNATOR WAS LOPSIDED AND ITS SCREWS WERE MISSING. THE MOTOR MOUNT WAS REMOVED AND THE CONTACT DOES NOT KNOW THE REASON. WHEN SHE ARRIVED HOME AND TURNED OFF THE VEHICLE, IT FAILED TO RESTART AFTER MANY ATTEMPTS. THE MECHANIC STATED THAT HE WOULD SEND A TOW, BUT ONE NEVER ARRIVED. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226422May 1, 2008
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER, UNKNOWN OR OTHER
> FROM: GALLY > COMMENTS: > GREETINGS, > > PLEASE BE ADVISED THAT WE RECENTLY PURCHASED THE ABOVE SUBJECT VEHICLE, AND NOW WE ARE EXPERIENCING A FUEL LEAK FROM THE PLASTIC GAS TANK. THE LEAK COMES FROM THE SAME LOCATION THAT THE NHTSA RECALLS (REFERENCED ABOVE) OCCUR. > > I HAVE SPOKEN ON THE PHONE BOTH WITH FORD CORPORATE AND THE LOCAL DEALER ( HELLER FORD, ESCONDIDO, CA. ) AND HAVE BEEN ADVISED THAT THE VEHICLE WAS NOT PART OF THE RECALL, NOR WOULD THERE BE ANY ASSISTANCE IN HAVING THE REPAIR MADE AT THE MANUFACTURER OR DEALER EXPENSE. > > IN MY RESEARCH OF THE VEHICLE AND RECALLS SPECIFIC TO THE 1995 ESCORT MODEL, I CAME ACROSS VARIOUS DOCUMENTS ONLINE WHICH LEAD ME TO BELIEVE THAT ANY VEHICLE OF SIMILAR MAKE/MODEL AND YEAR WHICH HAD SIMILAR DEFECTS AS THE VEHICLES SPECIFIED IN THE RECALL MENTIONED ABOVE, SHOULD BE PRESENTED TO THE MANUFACTURER OR THEIR REPRESENTATIVE (THE DEALER) AND REPAIRS WOULD BE MADE. THE COST OF THE REPAIR WOULD THEN BE RECOVERED BY THE DEALER FROM THE MANUFACTURER. PLEASE REFER TO FORD RECALL SERVICE BULLETIN 97S79 PAGE TWO. > > AN ADDED NOTE. CURRENTLY THE VEHICLE IN QUESTION IS THE SOLE SOURCE OF TRANSPORTATION FOR MY GIRLFRIENDS DAUGHTER AND HER 1 YEAR OLD GRANDDAUGHTER. THEIR SAFETY IS OUR PRIMARY CONCERN, AS WELL AS THE SAFETY OF OTHERS. > > PLEASE ENSURE A TIMELY RESPONSE TO THIS ISSUE. WE WISH TO HAVE THIS ISSUE ADDRESSED IMMEDIATELY AND HOPE TO DISCOVER THAT FORD STANDS BEHIND THEIR PRODUCTS, THEIR REPUTATION, AND EXISTING AND FUTURE CUSTOMERS. > > PLEASE FEEL FREE TO EMAIL ME AT THIS ADDRESS OR CALL ME DIRECTLY.> ?*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226312April 30, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SUSPENSION:FRONT:WHEEL BEARING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY, VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 1997 FORD ESCORT. WHEN MAKING A RIGHT TURN AT VARIOUS SPEEDS, THE CONTACT HEARD A CLUNKING SOUND COMING FROM THE FRONT END BALL JOINTS. THE DEALER STATED THAT THE BRAKE PADS, ROTORS, DRUMS, AND FRONT WHEEL BEARING ON THE PASSENGER SIDE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE ODOMETER AND SPEEDOMETER HAVE BOTH BEEN REPLACED THREE TIMES, BUT SHE DOES NOT TRUST THAT THE SPEEDOMETER IS CURRENTLY WORKING PROPERLY. THE FAILURE MILEAGE WAS 115,000. UPDATED 06-03/08. *LJ THE TIE ROD END, REAR SPRING, WINDSHIELD, UPPER BALL JOINT, ODOMETER KNOB, REAL PASSENGER SEAL WERE ALL REPLACED. UPDATED 05/30/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226055April 29, 2008
SEAT BELTS
MOTORIZED SEAT BELTS INOPERATIVE. LAP BELT DOES NOT RESTRAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225715April 25, 2008
EXTERIOR LIGHTING, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL*THE CONTACT OWNS A 1999 FORD ESCORT. THE CONTACT STATED THAT THE ENTIRE AIR CONDITIONING UNIT HAD TO BE REPLACED WITHIN A MONTH OF HER PURCHASING THE VEHICLE. SHE ALSO STATED THAT THE TIMING CHAIN NEEDED TO BE REPLACED IN AUGUST OF 2007. A DAY OR TWO LATER, THE VALVES NEEDED TO BE REPLACED AS WELL. THE RADIO AND CLOCK IN THE VEHICLE WOULD INTERMITTENTLY TURN ON AND OFF AND MADE A STRANGE NOISE. THE DEALER STATED THAT THE CONTACT WAS RESPONSIBLE FOR THE COST OF THE DIAGNOSTIC. THE CURRENT MILEAGE WAS 136,964 AND FAILURE MILEAGE WAS APPROXIMATELY 150. UPDATED 5/19/08 *CN THE GEAR LIGHT WENT OUT. THE MARKER LIGHT WAS INOPERATIVE. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225581April 24, 2008
TIRES
TL*THE CONTACT OWNS A 1995 FORD ESCORT. THE VEHICLE HAS COOPER MASTERCRAFT A/S IV TIRES, SIZE P20565R15 (NA). WHILE DRIVING 25 MPH, WHEN THE TIRES ARE COLD, THEY BECOME BUMPY AND CAUSE THE VEHICLE TO RIDE ROUGHLY. THE VEHICLE HAS NOT BEEN INSPECTED. THE VIN, PURCHASE DATE, ENGINE SIZE, DOT NUMBER, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225453April 23, 2008
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED MY SE IN NOVEMBER OF 2006 WITH LESS THAN 83K MILES ON IT. THREE MONTHS AFTER PURCHASING IT, ONE OF THE HEAD GASKETS CRACKED. I HAD THE HEAD REPAIRED, AND LESS THAN TWO MONTHS AFTER THAT THE HEAD CRACKED AGAIN. I HAD THE ENGINE REPLACED. I HAVE NOW HAD NEW HEADS, NEW ENGINE, NEW FUEL PUMP AND A NEW ALTERNATOR INSTALLED AND NOW AM HAVING A NEW PROBLEM. WHEN I PULLED OUT FROM A STOP, THE BRAKE LIGHT WOULD COME ON UNTIL THE BRAKES WERE APPLIED. THE ENGINE IS NOW EMITTING A GRINDING NOISE WHEN STOPPED, AND I FEEL IT IS UNSAFE TO DRIVE. THIS IS ALL IN ADDITION TO THE VIOLENT SHAKING, FAULTY FRONT HEADLIGHT, TRANSMISSION THAT NEEDS FLUSHED AND LOUD ENGINE NOISE. I HAVE SPENT MORE ON REPAIRS THAN I PAID FOR THE VEHICLE, AND NOW HAVE TO PUT MORE MONEY IN TO IT, AND IT STILL HAS LESS THAN 94K MILES ON IT. THIS IS MY FIRST FORD, AND WILL BE MY LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221489March 17, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2000 FORD FOCUS. FOR ONE MONTH, THE KEY DIDN'T FIT INTO THE IGNITION AND WHEN IT WAS IN THE IGNITION, IT WOULD NOT TURN. DUE TO THE FAILURE, THE VEHICLE WILL NOT START. AS OF MARCH 16, 2008, THE VEHICLE WILL NO LONGER START. THE VEHICLE WILL BE TOWED TO THE DEALER TO BE DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221329March 16, 2008
SERVICE BRAKES, HYDRAULIC
I OWN 2 FORD ESCORTS A 1999 ESCORT SE, AND A 2002 ESCORT SE, I'VE NOTICED ON BOTH VEHICLES, WHEN I'VE HAD TO DO AN EMERGENCY STOP (SLAMMING THE BRAKES) BOTH VEHICLES TAKE FAIRLY LONG TO RESPOND, INCREASING THE BRAKING DISTANCE. I HAVE 2 OTHER FRIENDS WHO OWN SIMILAR ESCORTS, AND NOTICE THE SAME PROBLEM, I FEEL THAT THIS CONCERN NEEDS TO BE INVESTIGATED FOR A POTENTIAL DEFECT IN THE BRAKING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221015March 13, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DURING A ROUTINE INSPECTION, MY MECHANIC NOTICED THAT THE REAR SPRING COILS ON MY 2001 FORD ESCORT (59,000 MILES) WERE NOTICEABLY WORN DOWN AND NEEDED TO BE REPLACED IMMEDIATELY, AS TO NOT PUNCTURE MY TIRES. HE SAID THAT THIS IS A KNOWN PROBLEM IN ESCORTS AND TAURUS AND THAT TIRES CAN BE PUNCTURED BY THESE REAR COIL SPRINGS WHILE THE VEHICLE IS IN MOTION. I HAD THE REAR SPRINGS REPLACED, WHICH IS AN EXPENSIVE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220292March 6, 2008
STRUCTURE:FRAME AND MEMBERS, PARKING BRAKE, SUSPENSION
I WAS SOLD A 1998 FORD ESCORT ZX2 FOR 800 DOLLARS, FROM BUT BEHIND A LOCAL DEALERSHIP. THE DEALERSHIP DID THE NOTARY, AND THEY WERE THE ONES WHO SIGNED OFF ON THE CAR AND GAVE ME A HAND WRITTEN RECEIPT WITH SOMEONE ELSE'S NAME ON IT. THEY ALSO DID THE INSPECTION LATER ON AFTER WE REPLACED ONE OF THE BALL JOINTS. WE HAD THE CAR LOOKED AT BY ANOTHER OFFICIAL INSPECTION STATION AND THEY SAID THE CAR WAS A DEATH TRAP. WE CONTACTED A STATE TROOPER. HE DID AN INSPECTION, FAILED THE CAR, AND TOOK THE STICKER. THERE WAS A LONG LIST OF PROBLEMS. I TRIED TO GET A REFUND BEFORE I GOT THE COPS INVOLVED AND HE REFUSED. THIS WAS ALSO BEFORE THE 10 DAYS WERE UP FOR THE INSPECTION. I PAID FOR THE CAR ON THE 13TH OF FEB. 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219689February 29, 2008
TIRES:SIDEWALL, TIRES, EQUIPMENT
PURCHASED (4) COOPER TIRES(185/65R14 TRENDER SETTER; D.O.T. UT75C2H1602 ON 8-12-2002. A SIDEWALL DEFECT(2X1" BUBBLE) WAS NOTICED AND MANUFACTURER WAS NOTIFIED ON 1/2006. TIRE(SAME TYPE) WAS REPLACED AT OWNER'S COST. ANOTHER TIRE SIDEWALL DEFECT(2X1" BUBBLE) WAS NOTICED ON 1/2008 IN THE SAME LOCATION AS THE FIRST. THIS TIRE WAS RETURNED TO THE MANUFACTURER FOR EVALUATION. THE MANUFACTURER CLAIMED IT WAS NOT DEFECTIVE, BUT CAUSED BY CUSTOMER. THIS CAUSED CUSTOMER TO LOOSE CONFIDENCE IN THE QUALITY OF THE MANUFACURER'S TIRES FOR FEAR OF A SIDEWALL BLOW OUT. ALL TIRES WERE REPLACED WITH A DIFFERENT BRAND AT OWNER'S COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218671February 20, 2008
FUEL SYSTEM, GASOLINE:STORAGE
TL*THE CONTACT OWNS A 1995 FORD ESCORT. THE CONTACT SMELLED GASOLINE AND NOTICED FUEL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE FAILED INSPECTION DUE TO A CRACK IN THE FUEL TANK. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 153,248 AND CURRENT MILEAGE WAS 158,248. UPDATED 3/11/08 *CN UPDATED 03/11/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214948January 15, 2008
TIRES:BEAD
FAILURE OF AMERICA DISCOUNT TIRE CO. TO HONOR TIRE WARRANTY. SIDE WALL OF TIRES HAVE PREMATURELY DEVELOPED CRACKS SURROUNDING THE BEAD AREA. BASED ON COMMENTS BY THAT COMPANIES REPRESENTATIVE, THE TIRES ARE LIKENED/COMPARED TO A TIME BOMB READY TO GO OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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