Ford Escort Complaints

3,936 consumer complaints on file.

#10313589February 24, 2010
SUSPENSION:REAR
FAILURE OF THE REAR SPRINGS ON 1998 FORD ESCORT FIRST IN 2003 AT 12,195MILES AND THE REPLACEMENTS BOTH FAILED AGAIN IN 2009 AT 36, 000 MILES. FAILURE APPEARS DUE TO SALT CORROSION ENHANCEMENT DUE TO COVERED SPRING SURFACE. FORD WAS CONTACTED AND EVEN THOUGH THERE IS A TSB ON THIS ISSUE THEY WOULD OFFER NO ASSISTANCE. FAILURE RATES ARE VERY SHORT. VEHICLE WAS NEVER OVERLOADED AND IS GENTLY DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313471February 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
1990 FORD ESCORT WITH 1.9 L ENGINE, THROTTLE-BODY FUEL INJ, AND MAN 5-SPEED TRANSM. APPROX 8 HWY MILES FROM HOME, PASSING THRU SMALL TOWN WITH 25-MPH LIMIT, SIGNAL LIGHT, AND RR CROSSING, THE FORD'S ENGINE SUDDENLY REVVED TO INCREDIBLY HIGH RPM'S. FRIGHTENED, I IMMEDIATELY PUSHED IN THE CLUTCH. NO FLOOR MAT OR STUCK ACCELERATOR/MECHANICAL PROBLEMS EXISTED. APPARENTLY THIS WAS A COMPUTER CAUSE. WITHIN SECONDS, PERHAPS 4 TO 8 SECONDS, I WAS PREPARED TO TURN OFF THE KEY IGNITION TO THE VEHICLE. I TRIED PRESSING THE ACCELERATOR ONCE (IN FORMER CARBURETED AUTOS, SUCH AN ACTION WOULD SETTLE A REVVED ENGINE NORMALLY). PRESSING ACCELERATOR HAD NO EFFECT. THEN WITHIN THAT RANGE OF JUST SECONDS, THE VEHICLE SETTLED ITSELF PRIOR TO MY REACHING A RAILROAD CROSSING. CONDITIONS INVOLVED SMOOTH ROADWAY, A GRADUAL DECLINE OF SPEED (NORMAL OPERATION THROUGH MOST OF THIS) FROM 55 TO 45 TO 35 TO 25 NEAR THE SIGNAL LIGHT AND "DOWNTOWN" AREA. I OWNED AND DROVE THE 1990 ESCORT FROM 1992 UNTIL 2006, FROM ABOUT 20,000 VEHICLE MILES TO ABOUT 184,000. THIS UNACCOUNTABLE ACCELERATION NEVER HAPPENED AGAIN. THE VEHICLE WAS FAMOUS FOR LOSING IGNITION MODULES. THE MOST DANGEROUS OCCASION INVOLVED APPROACHING THE SAME TOWN, ABOUT 6 MILES FROM HOME. AT 55 MPH, ENGINE STOPPED COLD. FORTUNATELY, I REALIZED SITUATION, PRESSED IN THE CLUTCH, AND WITHOUT POWER STEERING AND LITTLE POWER BRAKES COASTED INTO CHURCH PARKING LOT HANDILY NEAR. LATER, I TRANSPORTED WITH THE VEHICLE AT ALL TIMES A SPARE IGNITION MODULE AND NECESSARY TOOLS FOR INSTALLATION. THROUGH THE YEARS THE VEHICLE REQUIRED ABOUT 5 MODULES. AT OTHER TIMES THE ESCORT IDLED SO SLOWLY, THAT WHEN CLUTCH WAS DEPRESSED, VEHICLE WOULD STALL. FULL TUNE-UPS NEVER AFFECTED THE STALL TENDENCY. AS FAR AS TOYOTA'S CURRENT SUDDEN SURGES, I THINK THE PROBLEM IS VERY LIKELY COMPUTER RELATED. WE ARE CURRENT OWNERS OF A 1.8 L 2005 COROLLA WITH AUTO TRANSMISSION AND 2004 PONTIAC VIBE (SAME 1.8 L W/ MAN TRANSM), AND WILL CONTINUE TO WATCH THE TOYOTA PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306773February 5, 2010
STRUCTURE
1997 FORD ESCORT LX WAGON COMPONENT: STRUCTURE:HATCHBACK HYDRAULIC CYLINDER:TRUNK CYLINDER MANUFACTURER: FORD MOTOR COMPANY THE CLIPS THAT HOLD THE HYDRAULIC CYLINDER TO THE FRAME HAVE COME OFF THE PASSENGER SIDE LIFTGATE ASSIST. HOW THIS WAS DETERMINED WAS I OPENED THE HATCHBACK AND LEANED IN AND THE HYDRAULIC ARM CAME OFF AND THE HATCHBACK FELL ON ME. BOTH SCARY AND PAINFUL I CONTACTED FORD ATTEMPTING TO OBTAIN REPLACEMENT CLIPS, BUT THEY ARE REQUIRING ME TO PURCHASE AN ENTIRE ASSEMBLY. I AM DISAPPOINTED WITH THEIR RESPONSE, BECAUSE 1) THIS MIGHT POTENTIALLY CAUSE INJURY TO OTHER OWNERS OF THE FORD ESCORT LX WAGON, 2) IT ONLY NEEDS THE CLIPS I DON'T WANT TO HAVE TO PURCHASE UNNECESSARY COMPONENTS FOR MONETARY AND ENVIRONMENTAL REASONS, 3) THIS IS PART OF THE FRAME AND SHOULD NEVER BECOME A HAZARD TO PEOPLE. GAS CYLINDER BRACKET ON THE RIGHT HAND BODYSIDE OUTER PANEL WAS INCORRECTLY WELDED. THE GAS CYLINDER BRACKET MAY NOT PROPERLY SUPPORT THE LIFTGATE INCREASING THE RISK OF PERSONAL INJURY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10299709January 14, 2010
STEERING:RACK AND PINION
TL*THE CONTACT OWNS A 2001 FORD ESCORT. THE CONTACT STATED THAT IN 2006 THE RACK AND PINION WAS REPLACED. THE CONTACT STATED THAT SHE IS RESPONSIBLE FOR PAYING THE REPAIR COST. THE FAILURE MILEAGE WAS 60,000. UPDATED 02/02/10 *BF UPDATED 02/05/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298347January 5, 2010
TIRES, TIRES:TREAD/BELT
FIRESTONE 710 TIRES. LESS THAN 20,000 MILES, TREAD IS GONE, DOES NOT HANDLE ON ICE AND SNOW. TIRES ARE SOLD IN MINNESOTA, WERE IT SNOWS A LOT. TIRES ROTATED ONCE SO COMPANY WILL NOT STAND BY 65,000 MILE WARRANTY. HIGHWAY MILES, NO REASON FOR TREAD TO HAVE WORN OFF SO SOON. PLEASE CHECK IF TIRE IS DEFECTIVE AND IF SHOULD BE SOLD IN AREAS WHERE IT SNOWS QUITE OFTEN. I HAVE ALMOST GONE OFF THE ROAD MANY TIMES THIS WINTER, SEEMS LIKE YOUR GLIDING ON AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295582December 14, 2009
AIR BAGS
TL* THE CONTACT OWNS A 1999 FORD ESCORT. WHILE DRIVING 35 MPH HE REAR-ENDED ANOTHER VEHICLE. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE DEALER NOR THE MANUFACTURER HAS BEEN CONTACTED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 99,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10295502December 13, 2009
ENGINE AND ENGINE COOLING:ENGINE
BURN OUT MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291068November 5, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2001 FORD ESCORT PURCHASED APRIL 2002. THE REAR COIL SPRINGS, STRUTS, AND EGR VALVE WERE PLACED AT AN EXPENSE OF $870.00. AFTER THE REPAIR THE FRONT COIL SPRINGS, AND STRUTS FAILED, THEY THEN ADDED THAT THIS FAILURE WAS COMMON FOR HER MODEL TYPE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 59,000. UPDATED 11/23/09. *LJ UPDATED 11/24/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290381October 30, 2009
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1991 FORD ESCORT. FATIGUE CRACKS HAVE DEVELOPED IN THE SOLDER JOINT BETWEEN THE FUEL RETURN TUBE AND THE FUEL PUMP SENDING UNIT LOCATED AT THE TOP OF THE FUEL TANK. THERE MUST HAVE BEEN AN INTERNAL FIRE CAUSED BY THE FAILURE, BECAUSE THE WIRING HARNESS HAD MELTED. THE VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL # 92V117000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER AND THE DEALER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 151000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10288831October 18, 2009
ELECTRICAL SYSTEM
RIGHT FRONT HEADLIGHT WAS GOING ON AND OFF FOR A COUPLE DAYS. GOT A REPLACEMENT BULB TO CHANGE LIGHT. FOUND THE HARNESS THAT CONNECTS INTO THE BACK OF THE LIGHT TO BE MELTED AND PARTIALLY BURNT. HAD TO REPLACE HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284836September 22, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN, SERVICE BRAKES, HYDRAULIC
COMPANY STATES THEY DO A COMPREHENSIVE INSPECTION, SELL HIGH QUALITY USED VEHICLES, MEET CUSTOMERS PERSONAL NEEDS, AND BACK THEIR PRODUCT. NO INSPECTION WAS DONE, ONLY COSMETIC REPAIRS TO SELL THE CAR. NO INSPECTION REPORT CAN BE PRODUCED EXCEPT THE REPAIRS BEFORE CAR WAS PUT ON LOT. THIS VEHICLE IS FAR FROM THE HIGH QUALITY. WE HAVE HAD THIS VEHICLE BACK IN THE SHOP 14 TIMES IN 14 MONTHS. IT DID NOT MEET THE 4 PERSONAL NEEDS WE REQUESTED. EVERYTHING WITH THOSE NEEDS HAS GONE COMPLETELY WRONG! WE DID NOT WANT A FORD; WE GOT A FORD, IT IS NOT RELIABLE. WE HAVE BEEN DEALING WITH THE AC AT THE SHOP 7 TIMES, NOW RENDERING THE CAR DISABLED. IT IS NOT RELIABLE, KEEPS BREAKING DOWN. IT DOES NOT GET GOOD MILEAGE; CAR GETS 21 MPG WHEN IT SHOULD GET ABOUT 35-38 ACCORDING TO MFG. WARRANTY WAS BURNED BY MILES GOING BACK AND FORTH TO SHOP FOR CONSTANT REPAIRS. 700 MILES FOR THE SAME ISSUE- THE AC. SERVICE ISSUES ARE THAT THEY HAVE NOT FOUND THE ROUTE OF THE PROBLEM AND WE KEEP HAVING TO GO BACK TO GET THE SAME THING FIXED. OWNER IS UNCOOPERATIVE, WONT LISTEN, ALWAYS COMES BACK WITH RESPONSES AND REPLIES THAT GO IN CIRCLES. HE WILL NOT LISTEN. WE HAVE BEEN ASKING FOR A DIFFERENT CAR SINCE TWO WEEKS AFTER WE BOUGHT THIS CAR; WHEN WE FOUND OUT THE CAR WAS UNSAFE TO BE PUT ON THE ROAD. WITHIN TWO WEEKS IT WAS IN THE SHOP FOR BROKEN MOTOR MOUNTS, BROKEN TRANSMISSION MOUNTS, BAD FUEL PUMP, WORN BRAKE PADS TO METAL. WHICH WERE WORN IN TWO WEEKS AFTER THEY WERE CHANGED BECAUSE OF A WARPED ROTOR. WE HAD TOLD THEM THERE WAS A SHAKE IN THE CAR WHEN WE DID A TEST DRIVE. THEY SAID IT WOULD HAPPEN TO A FORD. WE DID NOT WANT A FORD! WE WERE DESPERATE BECAUSE OUR CAR WAS DISABLED, OLD AND READY FOR THE JUNKYARD. WE WERE BROKE AND COULD NOT COME UP WITH A DOWN PAYMENT. THIS WAS THE ONLY PLACE THAT ADVERTISED NO DOWN PAYMENT. WE DID NOT NEED TO REPAIR CREDIT AS MOST PEOPLE WHO GO HERE. WE WERE APPROVED EVERYWHERE, JUST HAD NO DOWN PAYMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280907August 18, 2009
SUSPENSION, SUSPENSION:REAR
NOISE THAT COULD NOT BE LOCATED IN REAR. REAR SPRINGS WERE BROKE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280421August 14, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1992 FORD ESCORT. AFTER FILLING UP THE VEHICLE WITH FUEL, THE CONTACT DROVE TO HIS RESIDENCE AND PARKED. ONE HOUR LATER, HE NOTICED A SMALL PUDDLE OF GASOLINE ON THE GARAGE FLOOR. HE STATED THAT THE LEAK WAS COMING FROM THE FUEL LINE OR FUEL TUBE. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THROUGH RESEARCH, THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 92V117000, NHTSA ACTION NUMBER EA92012 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT BELIEVES THAT THE VEHICLE SHOULD BE INCLUDED BECAUSE THE FAILURES WERE IDENTICAL. THE CURRENT AND FAILURE MILEAGES WERE 131,000. UPDATED 11/03/09 *BF UPDATED 11/03/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280479August 14, 2009
AIR BAGS, AIR BAGS:FRONTAL
I WAS IN A ACCIDENT ON THE 105FWY WEST, GOING BETWEEN 15-25 MPH IN MODERATE MORNING TRAFFIC. I HIT THE BACK OF A CAR, SLAMMED MY FACE AGAINST THE STEERING WHEEL, AND SEVERELY DAMAGED MY FRONT HOOD, BUMPER AND ENGINE, WHICH HAS BEEN TOTALED OUT! MY AIR BAGS FAILED TO DEPLOY! ITS A 2001 FORD ESCORT, NEVER BEEN IN A ACCIDENT, AND I HAVE NECK, BACK, AND SEVERE JAW PAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10278977July 31, 2009
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2002 FORD ESCORT. WHENEVER THE BRAKES WERE APPLIED, THE CONTACT WOULD HEAR A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE FRONT ROTORS AND PADS. THE CURRENT AND FAILURE MILEAGES WERE 7,367.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277102July 17, 2009
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
OK, SO I JUST BOUGHT MY 1999 FORD ESCORT ZX2 ON DECEMBER 1, 2008 AT 82,000 MILES. 2 MONTHS LATER I NEEDED TO REPLACE MY ALTERNATOR IN FEBRUARY 2009. IN MAY 2009 MY ENGINE BLEW, APPARENTLY THE #1 ROD SEPARATED AND WENT THROUGH THE OIL PAN. I REPLACED THE ENGINE SINCE I STILL HAVE A LOAN ON THE CAR. IT IS NOW JULY 2009 AND MY TRANSMISSION IS SLIPPING. I ONLY HAVE OWNED THIS CAR FOR LESS THAN 8 MONTHS AND REPAIR COSTS ARE MORE THAN WHAT I PAID FOR THIS. UNFORTUNATELY I CAN'T GET RID OF IT BECAUSE I DON'T HAVE ENOUGH MONEY FOR A BETTER CAR AND NOW I AM IN THIS ENDLESS CYCLE OF REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274512June 18, 2009
EQUIPMENT
CONSUMER IS REQUESTING THAT A DEFECT INVESTIGATION BE DONE ON THE CRASH DATA REPORT. *NJ THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN HIS 1987 FORD ESCORT WHICH WAS CAUSED BY A 2006 CADILLAC ESCALADE THAT HIT THE CONSUMER WHILE DRIVING 40 MPH. A CRASH STUDY WAS PERFORMED ON THE CONSUMERS VEHICLE AND IT WAS DETERMINED THAT THE CADILLAC WHEN IT HIT THE CONSUMERS VEHICLE WAS TRAVELING 20 MPH FASTER THAN HE WAS DRIVING. THE CONSUMER WANTED TO KNOW WHY DIDN'T THE CADILLAC'S SDM NOT REGISTER AND RECORD THE FRONTAL CRASH IMPACT WITH THE ESCORT AS A DEPLOYMENT EVENT. *JB UPDATED 07/16/09.*JB UPDATED 08/04/09 *BF FORENSIC WITNESS REPORT RECEIVED. UPDATED 08/10/09. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10273940June 16, 2009
SEAT BELTS
PASSENGER'S SIDE FRONT SEATBELT STOPPED WORKING IN OCTOBER 2003, DRIVER'S SIDE SEATBELT STOPPED WORKING ABOUT FEBRUARY 2004, AUTOMATIC BELT RETRACTORS TRY TO MOVE THEN STOP. A GRINDING / WHIRRING CAN BE HEARD AT TIMES. BOTH BELTS ARE UN USABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266763April 26, 2009
ELECTRICAL SYSTEM, STEERING
WE HAVE A 2002 ESCORT ZX2 . THE CAR WAS BOUGHT FEBRUARY 2002 . I HAVE HAD SOME REAL PROBLEMS WITH THE TIE -RODS HAVING TO BE REPLACED. BUT THE PROBLEM NOW IS THE WIRING TO THE TAIL LIGHTS. WE HAVE HAD A FEW PROBLEMS WITH THE FUSE BLOWING AND WE REPLACE IT , THEN THE LIGHT BULBS BLOW THEN WE REPLACE THEM . WE HAD A MECHANIC LOOK INTO THE PROBLEM THIS TIME AND HE HAS FOUND THAT THE WIRING HARNESS AND THE REFLECTOR ARE MELTED. THE PROBLEM IS WE HAVE TAIL LIGHTS WORKING WITH NO BRAKE LIGHTS OR CRUISE CONTROL . UPON THE REMOVAL OF THE BULBS THE BULBS HAD GOTTEN SO HOT THE LIGHT BULBS HAD HOLES IN THEM BUT STILL WORKED AS BRAKE LIGHTS . THIS IS A SAFETY ISSUE WITH YOUNG CHILDREN IN THE REAR SEAT CLOSEST TO THE ELECTRICAL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266456April 23, 2009
SUSPENSION:REAR
DURING A STATE REQUIRED INSPECTION FOUND BOTH REAR COIL SPRINGS BROKEN. FORD WILL NOT TAKE RESPONSIBILITY. THIS IS THE SECOND TIME THIS HAS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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