Ford Escape Complaints

29,499 consumer complaints on file.

#11756473August 12, 2026
POWER TRAIN
Transmission failed/malfunctioned. Available for inspection. Safety at risk due to driving on busy road when transmission failed and car wouldn't move. Transmission recall for VIN [XXX] Vehicle component has not been inspected. No warning of any kind prior to failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756548August 12, 2026
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed an error message. In addition, the contact stated that the failure was a persistent failure. The dealer was made aware of the failure. The contact was informed that the parts were unavailable to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756551August 12, 2026
ENGINE
The vehicle has a 1.5L Ecoboost system which has a design flaw allowing coolant to leak into the engine. I was driving and the temperature went eradically high for no known reason and then instantly dropped. It began repeating this over and over. My mechanic told me it was a cracked head gasket and the coolant was below minimum levels because it was leaking into the engine. He told me it is a known mechanical design flaw with 2012-2019 Ford Escapes. Some were recalled some were not. Ford dealerships told me it is a known problem also. Ford will not stand behind their product and since my vehicle was not randomly picked for a recall, even though it is a known design flaw, they offer no assistance. I went online and read so very many others who have had this happen and that the reason all were not recalled was that there weren't enough complaints. So I wanted to speak out for those who didn't know how to as well as myself. I feel Ford should be held accountable for their actions. I thank God I was not stranded on a highway somewhere due to this issue or worse yet in an accicent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756566August 12, 2026
STEERING
Was driving on highway at 55 when the wrench warning light came on drove car to residence and turned it off, when car was cranked again it had no power steering. Vin number was not included in recall on same issue. Has not been fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756131August 11, 2026
BACK OVER PREVENTION
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera screen was black and blue. The contact stated that on one occasion while in reverse(R), the rear-view camera operated momentarily, but the screen then went black and blue, and the vehicle crashed into another vehicle driving by in the parking lot. The second vehicle sustained damage to the passenger’s side rear bumper. There were no injuries reported. A Police report was filed, but the information was not available. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11756180August 11, 2026
BACK OVER PREVENTION
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera was inoperable. The vehicle was taken to a dealer, where it was determined that an unknown part needed to be replaced, but the part was u not yet available. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756207August 11, 2026
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated that while in reverse(R), the rearview camera failed to operate as needed, with the message "Camera Not Available - See the Dealer" displayed on the instrument panel. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756247August 11, 2026
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the image on the screen was scrambled, distorted, upside down, or blank. The failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756269August 11, 2026
ENGINE
We bought the 2019 Ford escape sel in 2023 with 29918. We had the oil changed at 33000 and then we took it to Ford because it was slow starting. Their was coolant in the cylinders requiring us to pay 12000 dollars for a new engine when this only had 36000 miles on it. Ford refused goodwill case and now we acquired an attorney. This is a known engine problem with this Ford. Class action lawsuit Miller vs Ford motor company. Never heard of an engine failure with only 36000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756281August 11, 2026
UNKNOWN OR OTHER
Transmission developed severe Shuddering in and out of Lockup. Was told Ford was aware of problem. Check engine light came on intermittently. Took car to dealership. Was diagnosed with Shuddering in and out of lockup. Estimated repair bill totaled $11,321.25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756242August 11, 2026
POWER TRAIN
Need transmission replacement. Only had car for 2 1/2 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756227August 11, 2026
SEAT BELTS, AIR BAGS
When there is a seat belt fault, it disables the airbags from going off, even though the seat belts are all engaged
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755888August 10, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Escape. The contact stated that the engine overheated while driving, causing the contact to be four minutes late for work. There was white smoke coming from the exhaust while starting the vehicle. There was an abnormal odor coming from the vehicle. The check engine warning light was illuminated. The contact was concerned about having to purchase another vehicle. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was coolant intrusion in the engine block. The contact stated that the purge valve assembly was replaced, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755897August 10, 2026
UNKNOWN OR OTHER
I own a 2016 Ford Escape SE affected by NHTSA recall 25V695 / Ford recall 25SA9 (rearview camera inspection). The recall was reported on October 14, 2025, and the remedy was anticipated to become available in June 2026. I contacted a Ford dealership on August 10, 2026, and was told that the parts are not currently available and that I should wait for a remedy notification in the mail. The recall has now been outstanding for approximately 10 months. I would like NHTSA to review the status of the recall and whether Ford is taking an appropriate amount of time to make the remedy available to affected owners. I would also like to know whether Ford has provided NHTSA with an updated estimated remedy-availability date, since the original recall information indicated that the remedy was anticipated to become available in June 2026, and it is now August 2026. The safety of myself and others is at risk with an incomplete remedy: I live on a busy road, and one morning while backing out of my driveway to go to work, I almost hit a pedestrian walking on the sidewalk at the end of my driveway. He was in my blind spot when I looked both ways, and my rearview camera was not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755939August 10, 2026
UNKNOWN OR OTHER
1. My backup camera is malfunctioning. 2. I use it for visual safety when I put my car in reverse. 3. The back up camera either does not work or it shows the image upside down. It has not been confirmed by a dealership because it is easy to identify by me. 4. No, it has not been inspected by anyone else. On line, the 2014 Ford Escape Titanium has been identified with these issues however, for some reason my VIN (vehicle) is not on the list for recall. 5. My camera first started malfunctioning IN 2024. I can not have it looked at except at my expense which does not seem appropriate since others of the same year, make and model have been recalled due to the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755965August 10, 2026
UNKNOWN OR OTHER
I own a 2016 Ford Escape with an open safety recall involving the rear-view/backup camera. I contacted Ford and have an existing Ford customer service case regarding the recall (Case CXH-08846683-H2S6Z8 ) Ford/dealer has informed me that the required replacement part is currently unavailable, leaving the safety recall unrepaired. The backup camera is a safety feature that is important when reversing and avoiding pedestrians, children, and other vehicles. I am requesting that NHTSA document this complaint and review Ford’s ability to provide a timely and effective remedy for this safety recall. I would also like Ford to provide a reasonable repair solution or timeline for obtaining the required part. Ford case number: CXH-08846683-H2S6Z8 Recall number: 25SA9 Vehicle: 2016 Ford Escape Date I was informed the part was unavailable: been trying for 5 months Dealer: Ford
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756059August 10, 2026
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
On 8th of June 2026, exiting I35W onto Convery Dr. I notice my dash gauges failed in proving any information. I immediately pulled over turned off the vehicle and turn it on. Gauges did not work, but vehicle did start and was running normal. I utilize the Waze app to monitor my speed and arrived home safely while putting no one at risk. I had to take a different vehicle to Hopps automotive for repairs, upon return my vehicle gauges were working as normal. Two days after the incident started the vehicle and the gauges were not working, but vehicle did make it to the auto shop for repairs and was told the gauge clusters were out. Took roughly a few weeks for the repair because the clusters still wouldn't work after repair. had a safety recall went to ford for the software updates. After the updates everything seem to be running just fine. Ford Cleburne did a curtsey inspection, Transmission passed, but now my transmission is having issues. I have a zip file full of reports on my vehicle maintenance, but unable to upload all the information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756081August 10, 2026
ENGINE
The engine is showing signs of coolant intrusion. Symptoms began by experiencing intermittent low power while driving, particularly when moving from complete stop. First discovered when we were at an intersection and the engine provided enough power to pull into the intersection, but not enough to complete the turn forcing traffic to swerve around us. There is a pending class action suit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756100August 10, 2026
ENGINE
Engine has been replaced three times already. Now, the engine has a constant cylinder 2 misfire with coolant level significantly decreasing. Car is shuddering real bad now. This is not the first time it happened. Before the third engine replacement, the car was moving on its own even with foot on the brakes. Very dangerous vehicle and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755821August 10, 2026
UNKNOWN OR OTHER
There is currently a recall on the 2015 Ford Escape. Ford has taken too long to make the new parts needed for the back up camera. This is a safety issue as it does check for blind spots. It's been more than 8 months since this recall started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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