Ford Escape Complaints

29,499 consumer complaints on file.

#11763067September 9, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762707September 8, 2026
ENGINE
Slow coolant leak that is a known issue with engine. This caused the water pump to go bad and engine to risk overheating. Has been looked at by 3 independent mechanics all confirmed this is a known issue causing major concerns. No warning! Just suddenly lost all coolant! No engine needs replaced!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762760September 8, 2026
ENGINE
Head gasket and coolant intrusion issue, requiring complete replacement of engine costing over $7,000.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762791September 8, 2026
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated that on several occasions while in reverse(R), the back-over prevention screen was black. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The vehicle was not diagnosed or repaired; however, the contact was informed that the part for the recall repair was not yet available. The manufacturer was notified of the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762866September 8, 2026
ENGINE
Coolant leaks internally into the engine cylinders. This is resulting in needing a full engine replacement for $15,000. It has been confirmed by the dealership. The check engine light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762910September 8, 2026
POWER TRAIN, ENGINE
On Saturday at approximately 8:25 p.m., my 2021 Ford Escape Hybrid SEL abruptly entered limp mode while traveling on a major highway. The vehicle's speed rapidly dropped from approximately 60-65mph to 20 mph in heavy, high-speed (many driving over 70mph)traffic. I immediately activated my hazard lights and exited the highway at the first opportunity, narrowly avoiding a serious fatal collision. Today, Crossroads Ford in Apex, North Carolina, informed me that the issue was caused by a faulty engine sensor. Given the severe safety hazard this created and the existing recalls associated with this vehicle model, I am requesting that this matter be fully addressed. I am currently being told that I will be required to pay for these repairs out of pocket, which I do not believe is appropriate for a critical safety failure. Thank you for your prompt attention to this urgent matter. I look forward to your response regarding how this issue will be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762510September 7, 2026
UNKNOWN OR OTHER
I have been sending email for 2 years. I did not know I could use this form. The back up camera that helps me back up does not operate. Sometimes it show upside down or is not available at all. This is a safety issue for me to operate my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762517September 7, 2026
POWER TRAIN
There are no warning lamps on at this time but the transmission is not shifting at the right points. It seems to search a lot for the right gear. Also half the time you hit the gas there is severe transmission lag. It makes it dangerous to pull into traffic. I first had the transmission replaced at roughly 36000 miles. It now has 47000 miles on it and I believe it is already defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762592September 7, 2026
ENGINE
Error code p0016 came up and I started investigating and found coolant intrusion which was a known defect during manufacturing by ford. I was driving normally when the vehicle accelerated really slowly after a stop which could have caused a traffic accident if it happened while in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762484September 6, 2026
UNKNOWN OR OTHER
My sunroof spontaneously exploded while driving. It made a very loud noise, at first I thought a tire blew, but the tire light didn't come on. I could hear like a whistling coming from the top of the car and thought it must be the sunroof. It only cracked at that point, but lots of cracks. We were able to finish driving to our destination, but then when going to drive back home, it began to break and pieces fell onto the cover and some blew away also. There were no signs of issues before this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762391September 5, 2026
ENGINE, SUSPENSION, ELECTRICAL SYSTEM
White foggy smoke from exhaust. Backing sensor or driving sensor are off when sensing environment. Car suspension not fully stable sorta drift to left or right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762054September 4, 2026
STRUCTURE:BODY
Driver door would won’t latch I tried wd40 and put the latch back in place noting working I thought I should notify that it is a safety risk
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762093September 4, 2026
BACK OVER PREVENTION
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally while shifted in reverse(R), the rear-view camera failed to display a clear image on the center display screen. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762106September 4, 2026
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was intermittently illuminated. The vehicle was taken to a certified mechanic who diagnosed that the spark plugs had failed and needed to be replaced. The mechanic replaced the spark plugs; however, the failure persisted. The dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The manufacturer was made aware of the issue and was unable to provide an expected date when parts would be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762151September 4, 2026
ENGINE, UNKNOWN OR OTHER
I am submitting a safety complaint regarding my 2020 Ford Escape, which currently has an unrepaired safety recall involving the fuel injectors. Recall Information: Manufacturer Recall Number: 25S76 NHTSA Recall Number: 25V467 Recall Date: July 16, 2025 According to the recall notice, a fuel injector may crack and cause fuel to accumulate on top of the engine. The notice states that liquid fuel and/or fuel vapor near hot engine or exhaust components could ignite and cause an under-hood fire. I am very concerned because this recall has remained unrepaired since 2025, and as of September 2026, the remedy is still listed as unavailable. I am also currently experiencing a problem with my vehicle. Whenever I put gas in the vehicle, it has a difficult time starting afterward. The engine struggles to start after refueling, which is concerning to me because there is already an open recall involving the vehicle's fuel system. I understand that I cannot personally determine whether the starting problem is directly related to the recalled fuel injector issue. However, because the vehicle has an open fuel-system safety recall involving a potential fuel leak and fire risk, I believe these symptoms should be documented and investigated. I am concerned about continuing to operate this vehicle while the recall remains unrepaired, especially since the recall warns of the possibility of fuel or fuel vapor accumulating near hot engine components. I am requesting that NHTSA document and investigate my complaint and provide any available guidance regarding this unresolved recall and the symptoms I am experiencing. I would also like my concerns documented regarding the length of time this safety recall has remained without an available permanent repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762162September 4, 2026
BACK OVER PREVENTION
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable. The message "Rearview Camera Unavailable" was displayed. A dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762273September 4, 2026
ENGINE
There is coolant intrusion into the engine. My car became overheated and undriveable while I was driving. Ford knows about this issue, but is no longer addressing the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761861September 3, 2026
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving reversing, the rearview camera was inoperable and the message "Back Up Camera Inoperative" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761896September 3, 2026
BACK OVER PREVENTION
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions while shifted in reverse(R), the rear-view camera failed to display an image and the message “Camera not Available" was displayed. The vehicle was taken to a dealer, and the failure was confirmed; however, the dealer was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761927September 3, 2026
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted in reverse(R), the rear-view camera failed to display a clear image. The local dealer was contacted. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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