Ford Escape Complaints

29,499 consumer complaints on file.

#748792July 20, 2001
VEHICLE SPEED CONTROL
VEHICLE ACCELERATES/SURGES, WITHOUT WARNING WHEN IN REVERSE OR AUTOMATIC LST GEAR. THIS HAPPENS SPORADICTLY, MAYBE ONCE EVERY 2-3 WEEKS, WITHOUT WARNING. I TOOK IT TO A LOCAL FORD DEALER AND NOTHING SHOWED UP ON THEIR COMPUTOR. THEIR MECHANIC WENT ON THE FORD HOTLINE AND FOUND THAT THE PROBLEM WAS LISTED, AND A POSSIBLE FIX SUGGESTED. THE MECHANIC REHOOKED THE VEHICLE BACK UP TO THE COMPUTER AND FOUND THAT THE FIX HAD ALREADY BEEN INSTALLED ON THE TRUCK, AND OBVIOUSLY WAS NOT WORKING. AN APPOLOGETIC SERVICE REP. HANDED ME THE KEYS AND I DROVE HOME IN MY DEFECTIVE TRUCK. THIS PROBLEM IS ALSO LISTING BY OTHER OWNERS ON FORD ESCAPE OWNER WEBSITES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003228July 17, 2001
TIRES
TIRE ON FRONT DRIVERS SIDE REPLACED. TIRE SPLITTING PASSENAGER REAR TIRE, THIS TIRE HAS NOT BEEN REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748637July 17, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OUR CAR SPORADICALLY STALLS WHEN COASTING TO A STOP, CHANGING GEARS FROM DRIVE TO REVERSE, AND WHEN GOING OVER ANY SMALL BUMP IN THE ROAD. WE'VE TAKEN IT TO THE DEALER FOR REPAIR BUT THEY CLAIM THAT THEY'RE NOT ABLE TO REPLICATE THE PROBLEM. IT'S BEEN TO THE DEALER TWICE NOW AND THE STALLING HAS OCCURRED MORE THAN 15 TIMES IN A SPAN OF A MONTH. THE STALLING CAUSES ALL POWERED SYSTEMS TO FAIL (IE. BRAKES, STEERING).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748474July 15, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE SHUT OFF WHILE DRIVING DOWN A HILL WITHOUT PRIOR WARNING.LOSS OF POWER STEERING AND POWER BRAKES.PULLED OVER AND SHUT CAR OFF.WHEN I RESTARTED IT IT SEEMED TO WORK OK.TOOK IT TO THE GARAGE AND THEY SAID IT WAS RUNNING VERY HOT.CALLED FORD AND THEY MADE SUGGESTIONS ON A FIX.THEY ENDED UP REPLACING THE ERG VALVE.I HAVE DRIVEN IT FOR TWO DAYS AND IT HASN'T HAPPENED AGAIN.......YET.VERY DANGEROUS TO DRIVE WITH NO STEERING OR BRAKES.SOMEONE IS GOING TO END UP HURT BADLY OR KILLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748329July 12, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DRIVING 45-50 MPH WHEN ENGINE JUST SHUT DOWN. HAD ALL LOSS OF POWER INCLUDING STEERING AND BRAKES. COASTED TO EDGE OF ROAD, PLACED GEAR IN PARK AND SAT FOR A FEW MINUTES AND TRIED TO RESTART. WAS SUCCESSFUL AT RESTARTING WITH NO PROBLEM. THIS IS THE FIRST OF TWO INCIDENTS WITHIN A PERIOD OF 5 DAYS. THE SECOND HAPPENED AT 60 MPH. TO AFRAID TO ATTEMPT DRIVING ON INTERSTATE AND AM ON PINS AND NEEDLES EVEN ON RURAL ROADS. MADE APPT WITH DEALER THE FIRST BUSINESS DAY AFTER IT HAPPENED AND THEY ARE TRYING TO FIGURE IT OUT ALSO. JIM SNEAD FORD IS REPLACING THE IGNITION STARTER SWITCH HOPING THIS SOLVES THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748182July 10, 2001
VEHICLE SPEED CONTROL
CAR JUMPS SUDDENLY FORWARD/BACKWARD WHEN EASING INTO FIRST GEAR OR REVERSE. HAD TWO NEAR ACCIDENTS, 1ST- FLEW BACKWARDS JUST MISSING A TREE, 2ND FLEW BACKWARD IN PARKING LOT NEARLY HITTING A CAR AND PEDESTRIAN. THIS PROBLEM IS ALSO POSTED BY OTHER ESCAPE OWNERS AT A "ESCAPE" OWNER INTERNET SITE, SO IT IS NOT AN ISOLATED INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748215July 10, 2001
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
THE FRONT AXLE AND CV JOINTS COMPLETELY FELL OFF. THERE WAS NO EVIDENCE OF THE SAFTEY CONNECTOR BOLT BEING INSTALLED AT FACTORY. I HAVE PHOTOS. MIGHT BE CALLED A LOWER BALL JOINT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#891790July 2, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
WHILE DRIVING DOWN HILL VEHICLE STALLED WITHOUT PRIOR WARNING, CAUSING LOSS OF ALL POWER STEERING AND BRAKING ABILITY. CONSUMER HAS CONTACTED DEALER, DEALER NOT WILLING TO PROVIDE ANY ASSISTANCE.*AK CONSUMER STATES ANOTHER DEALER REPAIRED VEHICLE BY REPLACING THE RELAY. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891884July 2, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER IS EXPERIENCING TROUBLE WITH REAR PASSENGER SIDE SHOULDER BELT BELT IS IN A LOCKED POSITION. DEALER HAS BEEN CONTATCED TO REMEDY PROBLEM, BUT HAS NOT BEEN ABLE TO CORRECT AT THIS PROBLEM. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747622June 30, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING 35-40 MPH ON LEVEL ROAD, ENGINE SHUTDOWN; POWER STEERING LOST, POWER ASSIST BRAKING LOST; 3 OCCURRENCES SAME SIITUATION, SAME ROAD & APPROXIATE LOCATION AND TIME OF DAY; THIS IS THE SECOND VEHICLE TO WHICH THIS HAS HAPPENED; DEALER HAS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747520June 28, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE BLOWER ON MY A/C WILL START BLOWING THRU THE DEFROST WHEN THE VEHICLE IS UNDER POWER. I LIVE IN A MOUNTAINOUS SUBURB, SO I'M CONSTANTLY CLIMBING HILLS. THE AIR WILL BLOW THRU THE DEFROST FOR ~10 SECONDS WHEN IT FIRST STARTED A WEEK AGO; NOW IT LASTS ~20 SECONDS. PHIL LONG HAS HAD MY TRUCK TWICE. THE FIRST TIME, THE VEHICLE ACTED UP FOR THEM AND THEY FOUND A CRIMPED VACUUM HOSE, YET THE 2ND TIME, THEY COULDN'T GET THE VEHICLE TO ACT UP FOR THEM. AS SOON AS I GOT TO MY SUBURB, IT STARTED CUTTING OUT ON ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891355June 27, 2001
AIR BAGS:SIDE/WINDOW, AIR BAGS
WHILE DRIVING AT 50 MPH CONSUMER WAS INVOLVED IN A T-BONE IN WHICH NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. ALSO, THERE WAS MAJOR FRONT END DAMAGE TO VEHICLE. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#891265June 26, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON A 4- LANE HIGHWAY GOING 20-25MPH, CONSUMER LET UP OFF ACCELERATOR AND VEHICLE TOOK OFF. CONSUMER SLAMMED ON BRAKES ,AND VEHICLE WAS BACK TO NORMAL. CONSUMER HAS A UP COMNG APPOINTMENT AT DEALER TO BE LOOKED AT VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890798June 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TRANSMISSION WOULD LEAK FLUID WHILE PARKED. FUMES WOULD ENTER VEHICLE. HAD TAKEN VEHICLE TO DEALER 5 TIMES FOR PROBLEM, AND HAD PLUGS AND CASING SEALS REPLACED. PROBLEM OF LEAKAGE WOULD ALWAYS REAPPEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890693June 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TRANSMISSION POPS OUT OF GEAR AND GOES INTO NETURAL, CAUSE UNKNOWN. AFTER VEHICLE IS PARKED FOR APPROXIMATELY 15 MINUTES IT RETURNS TO NORMAL CONDITIONS. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746893June 15, 2001
SUSPENSION:FRONT
HAD SEVERE VIBRATION OF STEERING WHEEL AT SPEEDS OF 75 MPH OR GREATER. DEALER SAID IT WAS THE AFTER MARKET RIMS INSTALLED ON THE VEHICLE. WHEN DEALER INSTALLED THE STOCK RIMS AND TOOK IT OUT AND TESTED IT, THE VIBRATION WAS STILL THERE WHEN HE ACHIEVED A SPEED OF 75 MPH OR BETTER. DEALER RE-BALANCED THE WHEELS AND PROBLEM STILL OCCURED. DEAR CHECKED THE ALIGNMENT AND SAID IT WAS OUT OF ALIGNMENT AND PROBABLY CAME THAT WAY FROM THE MANUFACTURER. AFTER FRONT END ALIGNED NO MORE PROBLEMS. AS FOR PROB#2 , I NOTICED SOME PINK FLUID LEAKING FROM UNDER THE VEHICLE. TOOK TO DEALER AND HAD THEM PUT IT ON A RACK TO INSPECT IT. THEY FOUND THAT THE POWER STEERING FLUID IS LEAKING AT THE LEFT SIDE OF BOOT. THEY HAVE TO REPLACE THE ENTIRE RACK & PINION UNIT. ARE THERE ANY OTHER ESCAPES OUT THERE WITH LESS THAN 10,000 MILES HAVING THE SAME PROBLEM? ALSO WHEN DEALER RECEIVED THE RACK & PINION UNIT FOR MY VEHICLE THEY NOTICED THAT IT WAS NOT THE SAME UNIT THAT IS ON MY VEHICLE. DEALER SAID THEY CONTACTED THE MANUFACTURER OF THIS RANK & PINION UNIT IN INDIANA AND THE MANUFACTURER STATED THAT THEY CHANGED THE RANCK & PINION STEERING UNIT. THE DEALER WAS UNAWARE OF THIS CHANGE BECAUSSE NO NOTIFICATION WAS EVER SENT. IF I HAD NOT NOTICED THIS THE STEERING FLUID COULD HAVE LEAKED OUT AND I COULD HAVE HAD A SERIOUS PROBLEM WITH THE STEERING WHILE VECHICLE WAS IN MOTION. THE VEHICLE WAS SERVICED BY THE DEALER TO CHECK FLUIDS AT THE SAME TIME I WAS HAVING THE VIBRATION PROBLEM. I NOTIFIED FORD CUST. SERVICE AND THEY COULD NOT TELL ME IF THRE WERE ANY OTHER ESCAPES HAVING THE SAME 2 PROBLEMS. THEY SAID THE DEALER WOULD KNOW... FORD'S CUST. SERVICE WILL NOT LET YOU SPEAK TO ANYONE UP THE LADDER AT FORD. THEY JUST TAKE THE COMPLAINT OR CONCERN AND THAT'S IT. WHAT THEY DO WITH THOSE COMPLAINT'S OR CONCERNS IS BEYOND ME. FORD CAN'T TELL ME WHY THIS STEERING UNIT HAS TO BE REPLACED ON A NEW CAR NOR ARE THEY SYMPATHETIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890438June 15, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AT ANY SPEED VEHICLE COMPLETELY SHUTDOWN WITHOUT WARNING , CAUSING LOSS OF POWER BRAKES AND STEERING CONTROL, NEARLY CAUSING A COLLISION. DEALER REPLACED ENGINE WHICH HAS NOT CORRECTED THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890420June 14, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
VEHICLE LOST ALL POWER COMPLETLY. WAS TOWED TO DEALER. DEALER REPAIRED SHORT IN WIRING HARNESS. REPAIRED/ RELOCATED HARNESS AND REPLACED NECCESSARY FUSES. TESTED EECPC-1000. REPAIR WAS MADE UNDER WARRANTY. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746806June 13, 2001
TIRES
(1) ENGINE HAS STARTED STALLING AT STOP SIGNS, WAITING FOR SOMEONE IN PARKING LOT, ETC. (2) WHEN MAKING A HARD RIGHT TRUN INTO A PARKING SPACE, THERE IS A KIND OF CLICKING SOUND FROM THE FRONT TIRES AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746816June 13, 2001
TIRES
TIRE THUMPING WAS NOTICED AFTER 6K MILE SERVICING. DEALERSHIP ACKNOWLEDGED THUMPING AND HAS ORDERED TIRE REPLACEMENT. SURFACE DEFECT NOTICED ON TREAD. THE VEHICLE WAS NOT INVOLVED IN ANY ACCIDENT OR DRIVEN IN ABNORMAL OR ON ROUGH ROAD SURFACES. NO OTHER COMPLAINTS ON THESE TIRES. DEALERSHIP MENTIONED THEY WILL REBALANCE REMAINING 3 TIRES WHEN REPLACEMENT TIRE ARRIVES FOR VEHICLE. AS OF THIS WRITING, FAULTY TIRE IS ON LEFT (DRIVERSIDE) REAR. THANK YOU FOR YOUR TIME, SINCERELY ROBERT E. SMITH. *AK (DOT NUMBER: W208 TIRESIZE: P235/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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