Ford Escape Complaints

29,499 consumer complaints on file.

#757611January 31, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CAR WILL NOT START APPROXIMATLRY 8 TIMES AND STALLED WHILE DRIVING ONE TIME, BRAKES LOCKED TOW TIMES, STEERING WHEEL LOCKS EVERY TIME, ALL LIGHTS ON THE DASH COMES ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757612January 31, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
STALLING OCCURS WITHOUT WARNING. HAS OCCURRED ON A BRIDGE. I MUST COAST ACROSS BRIDGE, PULL OVER, AND RESTART THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003168January 30, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLED WHILE DRIVING APPROXIMATELY 25 TO 40 MPH ON 27-NOV-2001 AND 27-JAN-2002. DEALERSHIP EXAMINED VEHICLE FOR FIRST INCIDENT, AND WAS UNABLE TO DETERMINE A CAUSE FOR PROBLEM. VEHICLE HAS NOT BEEN EXAMINED FOR SECOND INCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003230January 30, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS INTERMITTENTLY DEALER HAS BEEN CONTACTED, BUT IS UNABLE TO LOCATE SOURCE OF PROBLEM. *AK.*MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757545January 30, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCES INTERMITTENT ENGINE QUIT CONDITION (STALLS) WITHOUT WARNING. VEHICLE RESTARTS IMMEDIATELY AFTER EACH INCIDENT. FOUR SUCH INSTANCES HAVE OCCURRED SINCE THE CAR WAS PURCHASED 7 MONTHS AGO. VEHICLE TAKEN TO FORD AFTER EACH OCCURRENCE. FORD STILL UNABLE TO FIX. PROBLEM APPEARS WIDESPREAD AS FORD HAS INTERNALLY ISSUED A MESSAGE ON ITS INTERNAL SITE DESCRIBING THE PROBLEM AND RECOMMENDING A SOLUTION TO SERVICE DEPARTMENTS. THIS SITE (OASIS) IS NOT OPEN TO THE PUBLIC. QUOTE FROM SITE AS FOLLOWS: "SOME 2001/2002 3.0L ESCAPES MAY EXHIBIT AN INTERMITTENT ENGINE QUIT CONDITION. THIS WILL BE TYPICALLY A 1 TIME EVENT, USUALLY DURING A DECEL, WITH NO DTC'S AND NO MIL. THE ENGINE WILL RESTART IMMEDIATELY." THE SITE THEN RECOMMENDS HOW TO FIX. THE FIX WAS TRIED TO NO AVAIL BY LITHIA FORD SERVICE DEPARTMENT. IN SUMMARY, FORD IS AWARE THAT A SIGNIFICANT LIFE THREATENING DEFECT EXISTS. THEY ALSO DO NOT KNOW HOW TO FIX IT, YET THEY KEEP RELEASING THE VEHICLES BACK TO OWNERS SAYING THEY ARE OK TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003100January 29, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE
WHEN TRYING TO GO UP A HILL VEHICLE WILL AUTOMATICALLY SHUTOFF. PROBLEM IS INTERMITTENT. CONTACTED DEALER, AND THE DEALER REPLACED EEC POWER RELAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564154January 28, 2002
UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR
CONSUMER STATED THAT WHITE GELATINOUS MATERIAL WAS LEAKING FROM MULTIPLE AREAS OF VEHICLES LOCKS AND CREVICES ONTO THE INTERIOR UPHOLSTERY OF VEHICLE, DEALER STATED THAT LUBRICANT WAS APPLIED TO THE VARIOUS INTERNAL LOCKING MECHANISMS AND THAT THE EXCESS WAS SETTLING BY LEAKING OUT OF CREVICES AND SEAMS, DEALER WIPED OFF EXCESS LUBRICANT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002966January 28, 2002
ENGINE AND ENGINE COOLING:ENGINE
AFTER GETTING INTO VEHICLE THE CONSUMER HEARD A LOUD CLANKING SOUND, AND THEN A PART OF ENGINE FELL OUT. CONTACTED DEALER, AND DEALER NOTED THAT IDLE PULLY FELL OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002717January 23, 2002
VEHICLE SPEED CONTROL
WHILE ACCELERATING VEHICLE STALLED AT 15 MPH. DEALER REPLACED IAC VALVE WHICH WAS STICKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757141January 21, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE STALLED AGAIN IN SEPTEMBER OF 2001. I WAS GOING APPROXIMATELY 25MPH WHEN IT STALLED AND HAD TO PULL THE EMERGENCY BRAKE TO GET THE VEHICLE TO STOP. THE VEHICLE WENT SIDEWAYS AND THE VEHICLE BEHIND BARELY AVOIDED HITTING ME. THE DEALERSHIP AGAIN TOLD ME THAT THEY COULD NOT DETERMINE WHAT WAS WRONG WITH THE VEHICLE. I THEN CONTACTED FORDS CUSTOMER SERVICE CENTER AND WAS TOLD THAT THEY HAD NOT HAD ANY PROBLEMS OF THIS NATURE REPORTED AND THAT IF THE DEALERSHIP COULD NOT DETERMINE WHAT THE PROBLEM WAS, THERE WAS NOTHING THAT COULD BE DONE. THIS IS A VERY SERIOUS PROBLEM. I WAS EXTREMELY LUCKY THAT I WAS NOT HIT EITHER TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564018January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AND WITHOUT WARNING, VEHICLE STALLS, CONSUMER HAS TAKEN VEHICLE TO DEALER AND IS CURRENTLY WAITING FOR A NEW PART THAT MAY NOT CORRECT THE PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756832January 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY OBSERVATION OF WHEN IT OCCURS IS USUALLY WHEN GOING 50 MPH FOR A NUMBER OF MILES, MAKE A TURN THEN GO DOWNHILL WITH THE HEATER ON FULL-SPEED. ABOUT HALFWAY DOWN THE HILL THE IGNITION NOCKS OUT AND I MUST PULL OVER AND RESTART THE ENGINE. THIS HAS HAPPENED TO ME ABOUT 5 OR 6 TIMES SINCE I BOUGHT MY 2001 ESCAPE IN APRIL 2001. I'VE NEVER TAKEN IT TO THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756737January 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ENGINE SHUT DOWN, COULD NOT RESTART, ENGINE WOULD TURN BUT NOT START, TOWED TO DEALER, DEALER INVESTIGATED PROBLEM, THEY DETERMEND THAT ONE OR MORE INTERNAL PARTS HAVE FAILED, NEW ENGINE TO BE INSTALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756653January 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE FAILED WHILE TRAVELING AT 60 MPH (IN CRUISE CONTROL) ON INTERSTATE HIGHWAY. DEALER DIAGNOSED PROBLEM AS SEIZED ENGINE. FAILURE WAS SUDDEN AND WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756613January 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WOULD NOT START IN GROCERY PARKING LOT. TOWED TO DEALER. TOW DRIVER SAID THIRD ESCAPE UNDER 3000 MILES HE'S TOWED RECENTLY THAT WOULD NOT START. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756274January 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE SUDDENLY AND UNEXPECTEDLY LOST POWER AND ENGINE FAILED WHILE OPERATING ON MAJOR WASHINGTON D.C. INTERSTATE. VEHICLE COULD NOT BE RESTARTED ALTHOUGH AMPLE POWER APPEARS TO BE AVAILABLE FOR ELECTRICAL DEMANDS. VEHICLE TOWED TO OWNERS HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756188December 30, 2001
AIR BAGS:FRONTAL
AUTO ACCIDENT ON 11/22/01, IN EXCESS OF $11,000 DAMAGE TO RIGHT HEADLIGHT, FRONT BUMPER, RIGHT FRONT FENDER, GRILLE, HOOD, RIGHT FRONT WHEEL/TIRE, RADIATOR, MISC. ENGINE PARTS, ROGHT FRONT DOOR, AND LEFT SIDE OF WINDSHIELD, AND NEITHER AIR BAG DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#756158December 29, 2001
SUSPENSION:REAR:SHOCK ABSORBER
2ND TIME FOR RIGHT REAR SHOCK LEAKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755988December 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VERY DANGEROUS STALLING AT HIGH SPEED. LOSS OF CONTROL, FORD UNABLE TO FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755734December 17, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2002 FORD ESCAPE XLT HAS NOW STALLED THREE TIMES RESULTING IN LOSS OF STEERING AND BRAKES---HAVING INVESTIGATED THIS VEHICLE ON MY OWN I'VE FOUND SEVERAL OTHER IDENTICAL CASES. FORD NEEDS TO FIND OUT WHAT IS CAUSING THESE FAILURES AND RECALL THESE VEHICLES BEFORE SOMEONE IS SERIOUSLY INJURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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