Ford Escape Complaints

29,499 consumer complaints on file.

#8006766April 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONGOING PROBLEM AT 12,000 MILES WITH ENGINE 3.0 V6 STALLING, WHILE DRIVING. VEHICLE BEEN TO DEALER ON THREE OCCASIONS, AND PROBLEM REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760009March 30, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
FOUL ODOR COMING FROM AIRCONDITIONING VENTS. TOOK IT TO THE SHOP THE FIRST TIME, AND THEY STATED THAT THERE WAS A MOISTURE BUILD UP IN THE AIRCONDITIONING VENTS AND ALL THEY COULD DO WAS DISENFECT THE AIRCONDITIONING VENTS WITH A SPRAY. I TOOK IT BACK A SECOND TIME AND THEY STATED THEY COULD NOT FIND THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760011March 30, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES MAKE SQUEAKING NOISE ALL THE TIME. IT GETS LOUDER WHEN APPLYING YOUR FOOT ON THE BRAKES. BRAKE POWDER BLACKENS THE RIMS OF THE TIRES. SERVICE DEPARTMENT STATES THIS IS COMPLETELY NORMAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760013March 30, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THE SHIFTER ON THE STEERING COLUMN JUMPS OUT OF GEAR WHILE DRIVING ON THE ROAD. I HAVE TAKEN THIS CAR TO THE SHOP NUMEROUS TIME FOR THE SAME PROBLEM. THE FIRST TIME THEY LOOKED AT IT THE LINKAGE CABLE TO THE DRIVE SHAFT & STEERING COLUMN WAS LOOSE. OTHER TIMES THEY STATE THEY COULDN'T FIND ANYTHING WRONG WITH IT. HOWEVER, AS OF THIS DAY THE SAME PROBLEM OCCURS AT LEAST 2-3 A DAY. I HAVE A 16 YR OLD SON WHO JUST STARTED DRIVING AND USES MY CAR FROM TIME TO TIME. THIS IS A VERY SERIOUS ISSUE AND A REAL SAFETY CONCERN. THIS IS NOT NORMAL FOR ANY VEHICLE TO HAVE THE SHIFTER JUMP OUT OF GEAR. A FIELD ENGINEER TOOK A LOOK AT THE CAR ON 3-18-2002. HE STATED THAT THE CONDITION DESCRIBED IS OPERATIONAL CHARACTERISTIC OF THIS VEHICLE AND IS COMPLETELY NORMAL. THE SERVICE & PARTS MANAGER STATED THAT NO MATTER WHAT WE DO TO THE CAR NOTHING WILL MAKE IT ANY BETTER. HE ALSO STATED THAT THERE HANDS ARE TIED AND THEY ARE UNABLE TO FIX IT. THIS COULD CAUSE A REAL SERIOUS ACCIDENT FOR ME, MY 16 YR OLD AS WELL AS OTHER DRIVERS ON THE ROAD. ALSO THERE IS A CLUNKING NOISE WHEN ENGAGING THE GEARS FROM PARK TO REVERSE AND DRIVE TO PARK ETC, WHICH THEY ALSO STATE IS COMPLETELY NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760014March 30, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
SHIFTER ON STEERING COLUMN JUMPS OUT OF GEAR WHILE DRIVING. WHEN ENGAGING GEARS FROM DRIVE TO REVERSE AND DRIVE TO PARK, ETC IT MAKES A LOUD CLUNKING NOISE. ENGINEER AS LOOKED AT THE VEHICLE AND STATED THE CONDITION DISCRIBED IS OPERATIONAL CHARACTERISTIC OF THIS VEHICLE. THEY ARE UNABLE TO FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759989March 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLED WHILE DRIVING AT 40 MILES PER HOUR. THIS IS THE SECOND TIME. IT FIRST HAPPENED JAN. 31ST. DEALER SAID THEY CALLED FORD AND ALL THEY HAD TO DO WAS REPROGRAM THE COMPUTER. WE LIVE IN A LARGE CITY AND I AM JUST AFRAID THIS WILL HAPPEN AGAIN IN HEAVY TRAFFIC AND I WON'T BE ABLE TO GET OUT OF THE WAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759940March 28, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, AIR:ANTILOCK, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:WINDSHIELD, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE SPOKEN WITH A FORD REP. FOR A NEW CAR, TOO MANY THINGS HAVE GONE WRONG. IT IS CURRENTLY IN THE SHOP HAVE THE WINDOW AND ABS BRAKES FIXED. EVERY TIME IT'S SOMEHTING NEW! NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785931March 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER COMMENTS THAT WHILE GOING DOWNHILL, THE ENGINE WOULD STALL, THE ENGINE WOULD TURN OFF, AND ENGINE LIGHT WOULD COME ON ALSO CAUSING CONSUMER TO LOOSE POWER STEERING AND BRAKES, DEALERSHIP REPLACED THE FUEL LEAD. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006407March 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING THE VEHICLE SHUT DOWN WITHOUT WARNING RESULTIN IN LOSS OF STEERING AND BRAKING ABILITY, THE DEALER HAS BEEN CONTACTED ABOUT THIS PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006412March 26, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
WHILE DRIVING VEHICLE STALLED CAUSING THE STEERING WHEEL TO LOCK UP AND THE SYSTEM TO SHUT DOWN, AFTER THE VEHICLE SAT FOR 30 MIN THE VEHICLE COULD BE RESTARTED, THE DEALER HAS BEEN CONTACTED, CONSUMER STATES THE PROBLEM WAS THE PCM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006369March 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT ANY SPEED THE VEHICLE STALLS WITHOUT WARNING AND ALL INTRUMENT PANEL LIGHT BEGIN TO FLASH, THE DEALER HAS BEEN CONTACTED BUT HAS BEEN UNABLE TO DUPLICATE THE PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759787March 25, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DOOR IS JAMMED CLOSED. WILL NOT UNLOCK EITHER ELECTRICALLY OR MANUALLY. DOOR CANNOT BE OPENED FROM INSIDE OR OUTSIDE HANDLE. DEALER ADVISES "NO KNOWN FIX" AND WAS UNABLE TO REPAIR. DEALER ALSO ADVISES THAT OTHER REAR DOOR MAY FAIL AT ANY TIME, POTENTIALLY TRAPPING REAR SEAT PASSENGERS IN VEHICLE. DEALER REPORTS "FORD KNOWS THERE IS A PROBLEM AND IS WORKING ON A FIX" BUT CANNOT PROVIDE A TIMELINE FOR WHEN A REPAIR CAN BE MADE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759689March 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE DRIVING ON THE MASS TURNPIKE I TRIED TO APPLY MY BRAKES AND THE PEDAL WENT TO THE FLOOR, I BROUGHT THE M/V TO THE LOCAL DEALER BECAUSE WHERE I BOUGHT IT WENT OUT OF BUSINESS. THEY HAD TO ORDER THE PART AND SAID IT WOULD TAKE THREE TO SIX DAYS JUST TO GET THE PART. I AM NOT HAPPY WITH FORD AND THE FACT THE SAY THE BUILD TO LAST. IT HAS NOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759690March 22, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ESCAPE WAS IN 4 TIMES FOR GAS SMELL-COULD NOT DUPLICATE. FINALLY REPAIRED BUT SMELL IS COMING BACK. TRUCK HAS NOT STARTED REPEATEDLY-BEEN IN TO DEALER-CAN NOT REPLICATE PROBLEM. ENGINE STALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759621March 21, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR WOULD NOT START IN OCTOBER 2001. ENGINE SHUT OFF WHILE DRIVING AT APPROX. 50 MPH. LOSS OF STEERING AND BRAKING ABILITIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005876March 19, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN GOING DOWN A HILL VEHICLE WILL AUTOMATICALLY SHUT OFF. CONTACTED DEALER, DEALER NOTED THAT THE REASON WAS FUEL PUMP BEING LOCATED IN REAR OF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005964March 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON HIGHWAY SHIFTER POPPED OUT OF GEAR IN A DOWNWARD POSITION, AND BRAKES WERE SQUEAKING. IF SHIFTING VEHICLE FROM PARK TO DRIVE THERE IS A NOISE UNDERNEATH THE PEDAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759467March 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ISSUE OF ENGINE STALLING HAS HAPPENED FOR THE FOURTH TIME. INDICATIONS ARE LOSS OF POWER STEERING, GAS, AND BREAKS. NO SOUNDS TO INDICATE FAILER. CHECK ENGINE, OIL, AND BATTERY LIGHTS COME ON. WHEN VEHICLE HOOD IS LIFTED ONE CAN HEAR AN AUDIBLE SOUND OF ELECTRIC CURRENT. WHEN THE KEY IS TURNED OFF AND ON AGAIN VEHICLE STARTS PROMPTLY. SITUATION OCCURS WHEN DRIVING DOWN A HILL AT APPROXIMATLY 35 - 45 MPH. FOR ME THEY HAVE ALL BEEN DAMP OR RAINY DAYS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759421March 16, 2002
STEERING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
MY ESCAPE STALLED 4 DIFFERENT TIMES WHILE DRIVING DOWN THE STREET. MY SPEED WAS 40 MPH OR LESS. THERE IS THE TIGHTNESS IN THE STEERING AND THE ENGINE LIGHT GOES ON AND ALL POWER IS LOST.IT STARTS UP WITH NO PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005780March 15, 2002
INTERIOR LIGHTING
WHILE DRIVING DASHBOARD LIGHTS WILL GO OFF WITHOUT APRIOR WARNING, HAD CONTACTED DEALER ABOUT THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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