Ford Escape Complaints

29,499 consumer complaints on file.

#762453May 30, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING IN AFTERNOON TRAFFIC YESTERDAY WHEN MY CAR WENT FROM 40 MPH TO 20 MPH. OIL LIGHT AND EMISSIONS LIGHT CAME ON, AND THEN THE CAR STALLED AND ROLLED TO A STOP. I TURNED THE ENGINE OFF, AND IT RESTARTED AFTER FIVE MINUTES. I MADE IT HOME. IT WAS QUITE SCARY AS I WAS SITTING IN TRAFFIC. I HAD HEARD FROM SOMEONE IN A SHOPPING CENTER ABOUT THIS PROBLEM WITH THEIR 2001 MODEL. UPON RESEARCH ON YOUR SITE TODAY, I AM ALARMED AT THE NUMBER OF OCCURRENCES AND THAT THIS IS A SERIOUS PROBLEM. I WILL BE TAKING TO THE DEALERSHIP TODAY FOR REPAIR. I AM CONCERNED THAT FORD HAS NOT DONE ANYTHING ABOUT THIS AFTER READING HOW WIDE-SPREAD THIS IS. I AM TERRIFIED TO DRIVE IT NOW AS I HAVE A TWO YEAR OLD DAUGHTER AND AM SIX MONTHS PREGNANT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762483May 30, 2002
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING MY 2002 ESCAPE STALLS--NO POWER--NO BRAKES. THE POWER STEERING GOES OUT THE THE ENGINE LIGHT COME ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762371May 28, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS FOR NO APPARENT REASON WHILE TRAVELING DOWN HILL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762386May 28, 2002
AIR BAGS:FRONTAL
THIS DRIVER WAS DRIVING ON I-64 WEST AND JUST PASSED EXIT 34 WHEN A DEER CAME JUMPING OVER A DOUBLE HIGH CONCRETE BARRIER AND IN FRONT OF THE FORD ESCAPE. I WAS TRAVELLING ABOUT 75 MILES PER HOUR IN A 70 ZONE. THE ONLY THING THIS DRIVER HAD TIME TO DO WAS TO BEGIN AD TURN THE WHEEL. THE HIT WAS BASICALLY HEAD ON. THE DEER WAS A BIG BUK THAT STOOD AT SHOULDER HEIGHT ABOVE THE HOOD OF THE ESCAPE. THE ENTIRE FRONT END WAS SMASHED IN. THE INITIAL IMPACT WAS JUST ABOVE THE BUMPER AND THE GRILL RADIATOR, FAN ASSEMBLY AND CONDENSER WERE DESTROYED. EVERY THING OTHE THAN THE BUMPER IS TO BE REPLACED AND INSTALLED BUMPER COVER, BUMPER BRACKETS, ETC. ON THE ADJUSTERS STATEMENT IT SAYS THAT BUMPER NEEDS AN OVERHAUL. THIS EVENT HAS BEEN REPORTED TO FORD. FORD MOTOR SEES TO BE UNCONCERNED SAYING THAT 2 OF THREE SENSORS NEED TO BE DEPLOYED IN ORDER TO ENGAGE THE AIR BAGS. TWO OF THESE SENSORS ARE IN THE BUMPER AND THE OTHER IS ON THE LEFT SIDE OF THE RADIATOR. THE RADIATOR ON THIS 2001 FORD ESCAPE WAS SMASHED LIKE A PANCAKE. DAVE AT TURNPIKE FORD TOLD ME THAT UPON VISUAL INSPECTION THAT THERE IS A SENSOR ON THE LEFT SIDE OF THE RADIATOR AND IT REMAINED UNTOUCHED. THE MAIN BULK OF THE DEER DID HIT ABOVE THE BUMPER AND THERE WAS ALOT OF HIM. I FEEL THAT AT 75 MPH THAT HITTING AN ANIMAL THAT BIG SHOULD HAVE DEPLOYED THE AIRBAGS. ISNT THAT WHAT THIS SAFETY FEATURE ABOUT. HOW AM I TO FEEL SURE THAT I AM TO BE SAFE WHEN INVOLVED IN A COLLISION. IF A LARGER VEHICLE WERE TO HIT ME AND MISS MY BUMPER SENSORS DOES THAT MEAN THAT THE SAME AIRBAG SYSTEM IN THIS FORD ESCAPE WOULD NOT DEPLOY?*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#762244May 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON TWO OCCASIONS, WHILE COASTING DOWN A HILL NEAR MY HOME, THE ENGINE OF MY 2002 FORD ESCAPE XLT HAS QUIT. I DISCOVERED THIS WHEN I TRIED TO ACCELERATE AT THE BOTTOM ON THE HILL, ONLY TO FIND THAT THE GAS PEDAL DIDNT RESPOND. ON THE FIRST OCCASION, I PULLED OVER AND STOPPED, PUT THE CAR IN PARK, AND RESTARTED IT WITHOUT ANY PROBLEMS. ON THE SECOND OCCASION, I PUT THE GEAR SELECTOR INTO NEUTRAL AND QUICKLY RESTARTED WHILE COASTING ALONG. ON BOTH OCCASIONS, CARS IN BACK OF ME HAD TO BRAKE SHARPLY TO AVOID COLLISION. BOTH INSTANCES WERE IN APRIL 2002, ABOUT THREE WEEKS APART. AT THE TIME, THE CAR WAS ABOUT 5 MONTHS OLD AND HAD BEEN DRIVEN ABOUT 5500 MILES. I TOOK THE CAR TO THE DEALER ON 5/23/02. THE INVOICE SAYS THAT THEY PERFORMED A WDS TEST, REBURNED AND UPDATED THE PROCESSOR. THERE IS NO EVIDENCE THAT NEW PARTS WERE USED. HANDWRITTEN NOTES ON THE PAPERWORK INDICATE A TECHNICAL SERVICE BULLETIN WAS USED TO GUIDE THE REPAIR, BUT THE NUMBER WASNT GIVEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762257May 24, 2002
ELECTRICAL SYSTEM:IGNITION
VECHICLE STALLS FOR UNKNOWN REASON WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762062May 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, POWER TRAIN, VEHICLE SPEED CONTROL, STEERING:HYDRAULIC POWER ASSIST SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING AT ABOUT 40 MPH, WITH BOTH CHILDREN IN THE CAR, MY CAR STALLED IN A BUSY INTERSECTION. MY BRAKES, STEERING, ACCELLERATOR, AND ELECTRICAL(RADIO AND SPEEDOMETER) WENT OUT. I WAS FORCED TO COAST DOWN THE STREET TO FIND SOMEWHERE TO PULL OVER. I HAVE SENT IT TO THE DEALERSHIP AND THEY ACTED LIKE IT WAS MY FAULT THAT IT HAPPENED AND THAT THEY HADN'T HEARD OF SUCH COMPLAINT. I AM SCARED TO DRIVE IT EVEN AFTER THEY SAID IT IS FIXED. I HAVE HEARD OF THIS HAPPENING,AFTER I DID SOME REASEARCH AND PEOPLE HAVE REPORTED IT HAPPENING AGAIN. I WOULD LIKE SOME KIND OF TRADE OR REIMBUIRSEMENT. MY REASON BEING IS FOR THE SAFTEY OF MY CHILDREN AND MYSELF. THE CAR IS ONLY 11 MONTHS OLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762009May 17, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ALL FUNCTIONS SUDDENLY LOCKED UP. I HAD NO FUNCTIONALITY IN STEERING, BRAKES, AND ACCELERATION. I HAD NO CONTROL OF THE CAR AND CAR SLOWLY DIED. AFTER A FEW MINUTES I WAS ABLE TO RESTART CAR WITH NO PROBLEMS. BUT THIS COULD POTENTIALLY HAVE CAUSED A FATAL ACCIDENT IF ENVIRONMENT, SPEED, ETC., WERE JUST SLIGHTLY DIFFERENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762029May 17, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
BOUGHT VEHICLE 11/1/2001. THE FIRST TIME, 1/9/2002 WITH ONLY 1547 MILES, LET OFF OF GAS, COASTING DOWN HILL, APPROX 40 MPH, CAR DIED, LOST POWER STEERING AND BRAKES. AFTER COASTING TO A STOP, CAR RESTARTED. DEALER REPLACED POWERTRAIN CONTROL MODULE RELAY. 2ND TIME, ON 5/3/2002, WITH 3949 MILES, SIMILAR CONDITIONS, CAR DIED, LOST POWER STEERING AND BRAKES, CAR RESTARTED AFTER COASTING TO A STOP. DEALER CHANGED THE FUEL MIXTURE IN THE COMPUTER. I HAVE SERIOUS DOUBTS THAT THIS HAS FIXED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009727May 13, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WAS IN REVERSE AND BRAKES LOCKED UP, NOT ALLOWING VEHICLE TO MOVE. WHEELS WOULD NOT TURN IN ANY DIRECTION. DEALER WAS NOTIFIED AND COULD NOT FIND ANYTHING ABNORMAL. CONSUMER IS CONCERNED THAT BRAKES CAN LOCK UP WHILE DRIVING.*AK.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761791May 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR STALLED, SHUT DOWN AS IF THE KEY WAS TURNED OFF. THIS IS THE SECOND INCIDENT OF THIS HAPPENING. I WAS ON A BUSY HIGHWAY IN THE CENTER LANE GOING 45 MILES AN HOUR. I WAS ABLE, WITHOUT POWER STEERING OR BRAKES, TO PUT ON HAZARD LIGHTS, BRING THE VEHICLE TO A STOP. ONCE PUT IN NEUTRAL, IT STARTED AGAIN. I WENT DIRECTLY TO THE DEALER. THEY SAID, WELL IT IS ONLY HAPPENING EVERY 5,000 MILES, WHAT ARE YOU COMPLAINING ABOUT. THEY DID TAKE THE CAR IN AN WORK THE THE PCM. I HAVE NO IDEA IF THIS HAS FIXED THIS REOCCURING PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565729May 10, 2002
POWER TRAIN:CLUTCH ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES THERE IS NOISE IN THE CLUTCH, DEALER REPLACED THE CLUTCH, BUT IT IS AGAIN MAKING NOISE. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9006728May 8, 2002
TIRES
TIRES HAS NO TRACTION ON WET ROAD/SNOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761701May 8, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MUSTY/FOUL SMELL COMING FROM THE HEATING/AIR CONDITIONER VENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009415May 8, 2002
TIRES:TREAD/BELT
WHILE DRIVING THE DRIVER'S SIDE FRONT AND REAR CONTINENTAL TIRES EXPERIENCED TREAD SEPARATION, CAUSING TIRES TO GO FLAT. ORIGINAL EQUIPMENT, 12000 MILES, MOUNTED ON A FORD, ESCAPE, 2001. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009307May 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE CUTS OFF WHEN DECELERATING, GOING DOWN A HILL TO ACCELERATE UP A HILL. PROBLEM IS INTERMITTENT. ALSO, FORD IS AWARE OF PROBLEM, BUT NOT SURE OF WHAT SOLUTION COULD CURE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009397May 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT 35/45MPH VEHICLE WILL STALL OUT, LOSING ALL POWER. TOOK VEHICLE BACK TO DEALERSHIP, THEY COULDN'T FIX PROBLEM .THEY REPLACED VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009399May 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING 35/45MPH VEHICLE WILL STALL OUT, LOSING ALL POWER .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009131May 3, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED OUT AND DIED WITH OUT WARRING ON FOUR OCCASIONS. DEALER INSPECTED AND REPAIRED VEHICLE; HOWEVER , ROBLEM HAS REOCCURRED. MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009146May 3, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT ILLUMINATED AT ALL TIMES. MASTER CYLINDER REPLACED TWICE. BRAKES' SHOES AND MASTER CYLINDER CAP SEALED 3 TIMES. PROBLEM HAS REOCCURRED THE SAME WAY. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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