Ford Escape Complaints

29,499 consumer complaints on file.

#10033176August 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
FORD ESCAPE 2002 SUDDENLY STALLED ON MAJOR ROAD WHILE GOING 40 MPH, WAS ABLE TO VEER OFF INTO A SIDE STREET BUT WAS SCARED TO DEATH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033826August 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN DRIVING AND UPON DEPRESSING BRAKE PEDAL OR WHEN STOPPING THERE IS A GRINDING NOISE COMING FROM FRONT END. MECHANIC SAYS THE ROTORS NEED REPLACING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032740August 13, 2003
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
I HAVE COMPLAINED TWICE BEFORE ABOUT MY 2003 FORD ESCAPE STALLING WITHOUT WARNING. IT HAS NOW DONE IT A TOTAL OF 6 TIMES. THE VEHICLE STALLS WITHOUT WARNING IN VARIOUS SITUATIONS. THE MOST UNNERVING WAS WHEN I WAS TRAVELING AT ABOUT 15 MPH. IT HAS ALSO HESITATED AND BUCKED INTO AN INTERSECTION ON 2 DIFFERENT OCCASIONS. I CONTACTED THE EXECUTIVE OFFICES AT FORD MOTOR COMPANY AND EXPRESSED MY SAFETY CONCERNS, AND I WAS INFORMED THAT BECAUSE THE PROBLEM IS NOT REPRODUCABLE THEY DO NOT FEEL THAT THEY ARE IN A POSITION TO REPURCHASE THE VEHICLE AT THIS TIME. MY DEALERSHIP HAS ATTEMPTED TO REPRODUCE THE STALL AND ARE UNABLE, AS AM I. THEY HAVE PERFORMED A TSB, INSTALLED A NEW THROTTLE BODY AND A NEW CRANKSHAFT SENSOR. THE PROBLEM CONTINUES TO PERSIST. I NOW HAVE A VDR IN THE VEHICLE FOR THE THIRD TIME. THIS VEHICLE IS A MAJOR DANGER TO MYSELF, MY PASSENGERS AND ANYONE WHO IS AROUND THE VEHICLE WHEN IT MAY STALL DUE TO THE FACT THAT WHEN IT DOES HAPPEN I LOSE ALL POWER STEERING AND BRAKES. I DO NOT TRUST THE VEHICLE AND I NO LONGER FEEL SAFE IN IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032706August 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD ESCAPE ENGINE STALLED WHILE TRAVELLING ABOUT 30MPH DOWN ROAD. OIL, ENGINE, AND BATTERY LIGHTS CAME ON AND BOTH POWER STEERING AND POWER BRAKES FAILED. HAD TO LEAVE ROADWAY TO AVOID COLLISION. PUT VEHICLE IN PARK AND IT RESTARTED WITHOUT PROBLEM. CURRENTLY AT DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032599August 11, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2001 FORD EXCAPE 4X4 XLT. STALLS WHILE COASTING DOWNHILL. I HAVE TAKEN THIS TO THE DEALER (IN WARRANTY) TWICE TO HAVE THIS PROBLEM LOOKED AT. THE DEALER REPLACED VARIOUS ITEMS BUT HAS FAILED TO CORRECT THE PROBLEM. WHEN THE ENGINE STOPS, NOT ONLY DOES THE STEERING WHEEL BECOME VERY DIFFICULT TO MANAGE, BUT THE BRAKES BECOME VERY HARD. I WAS BARELY ABLE TO STOP THE VEHICLE FOR A VEHICLE THAT WAS TURNING IN FRONT OF ME SEVERAL HUNDRED YARDS AHEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031162August 9, 2003
VEHICLE SPEED CONTROL
IN MARCH 2003 VEHICLE BEGAN TO HESITATE AND ACCELERATE, MAINTAIN SPEEDS WHILE FOOT OFF THE GAS (ONCE AT 65 MPH), & SHAKE LIKE IT WANTED TO STALL. A COUPLE TIMES IT EVEN SPED UP WHILE I WAS BRAKING AT RED LIGHTS. ON 4-10-03 SERVICE DEPARTMENT COULD NOT DUPLICATE SYMPTOMS SINCE THEY ARE PARTICULARLY EXAGGERATED AFTER PARKED FOR AN HOUR OR SO. STATED THAT I COULD LEAVE IT OVERNIGHT (NO ALTERNATIVE TRANSPORTATION OFFERED) OR WAIT UNTIL ENGINE LIGHT CAME ON. SINCE THE CAR DID NOT FEEL SAFE, I BROUGHT IT TO ANOTHER DEALERSHIP WHICH OFFERED ALTERNATIVE TRANSPORTATION. THE PROBLEMS SEEMED TO IMPROVE FOR A WEEK OR 2 BEFORE RETURNING, FOLLOWING EACH OF THE FOLLOWING REPAIRS: 5/16/03 REPLACED THROTTLE BODY/IDLE AIR CONTROL/PCM REPROGRAMING; 6/6/03 REPAIR VACUUM TUBE/HOSE; 6/25/03 REPLACE PCM WITH NEW UPDATED PCM. TWO WEEKS LATER 7/12/03 OPERATION OF POWER LOCKS/WINDOWS, AND REAR WIPERS/DEFROST WERE GOING IN AND OUT WITH DASH ABS, BRAKE, AND BATTERY LIGHTS COMING ON CONCURRENTLY. SERVICE DEPARTMENT COULD NOT DUPLICATE CONCERN UNTIL 9 DAYS LATER WHEN THEY ASKED ME TO COME GET THE VEHICLE. THE SYMPTOMS RETURNED IMMEDIATELY AFTER I STARTED THE CAR UP TO LEAVE. 7/21/03 ALTERNATOR WAS REPLACED. HESITATION, ACCELERATION, SHAKING, AND MAINTAINING SPEEDS, ALTHOUGH NOT AS FREQUENT, CONTINUE AND COULD NOT BE REPRODUCED BY FORD REPRESENTATIVE ON 8/4/03. I AM NOW CONTINUING TO PURSUE LEMON LAW PROCEDURES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032337August 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED WHILE DRIVING. THIS HAPPENED FOUR TIMES AND THE DEALER COULDN'T DETERMINE THE PROBLEM. PLEASE PROVIDE DETAILS. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026284August 7, 2003
TIRES
DRIVER'S SIDE FRONT TIRE BLEW OUT. THE CONSUMER WAS CURRENTLY WAITING FOR AAA TO HELP WITH THE PROBLEM. CONTINENTAL, CONTITRAC SUV. *AK CONSUMER WAS DRIVING ON THE FREEWAY WHEN SHE HEARD A NOISE IN THE LEFT FRONT TIRE. THE TIRE HAD EXPLODED WHILE DRIVING. SHE ALLOWED THE VEHICLE TO SLOW DOWN AND PULLED OVER TO THE SHOULDER. WHEN THE CONSUMER EXITED THE VEHICLE, SHE NOTICED THE TIRE WAS RIPPED IN A CIRCULAR TEAR. THE CONSUMER DIDN'T SUSTAIN ANY PHYSICAL DAMAGE NOR DID THE VEHICLE. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030813August 5, 2003
ELECTRICAL SYSTEM
I WAS DRIVING MY 2001 FORD ESCAPE DOING 40MPH DOWN AN INCLINE AND THE ENGINE SHUT OFF. LOST POWER STEERING AND BRAKES AND WOUND UP ON SOMEONE'S LAWN. SOMEONE COULD HAVE BEEN SERIOUSLY HURT. WHAT DOES IT TAKE TO GET A RECALL ON THIS PROBLEM DUE TOTHE FACT THAT MOST OF THE ESCAPES ISSUES ARE STALLING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032162August 5, 2003
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
AFTER 20,000 MILES ABS SENSOR LIGHT STAYS ON INTERMITTENTLY. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030867August 5, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING ENGINE STALLS WITHOUT WARNING MECHANIC CANNOT LOCATE PROBLEM WITH DIAGNOSTIC EQUIPMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030757August 4, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WE BOUGHT MY ESCAPE XLT ON 5/26/03. ON 7/30/03, UPON EXITING MY VEHICLE, THE FRONT DRIVER'S SIDE DOOR FELL OFF. I DO NOT FEEL SAFE IN THIS VEHICLE. FORD WILL NOT ISSUE ME A DIFFERENT ESCAPE UNLESS WE PAID $9K TOWARDS A NEW ONE AND I'VE ONLY MADE ONE PAYMENT ON MY NEW VEHICLE. THEY SAID THEY'VE NEVER SEEN THIS BEFORE AND IT WON'T HAPPEN AGAIN. WE BOUGHT THIS VEHICLE BECAUSE OF THE SAFETY MARKINGS IT RECEIVED FROM CONSUMER REPORTS. I FOUND THAT ON MARCH OF 2003 ANOTHER CONSUMER HAD THIS SAME ISSUE. THAT MEANS THAT WE'RE LIKELY NOT THE ONLY ONES TO HAVE THIS HAPPEN TO US, LIKE THE FORD DEALERSHIPS WOULD HAVE US BELIEVE. AFTER THEY RETURNED THE VEHICLE TO ME, THEY SAID IT WAS FIXED, BUT UPON EXAMINATION WE NOTICED A PART HAD BEEN LEFT OFF AND MY DOOR WAS DAMAGED AND SCUFFED. WE HAVE CONTACTED A LAWYER AND ARE PERSUING OUR OPTIONS. *JT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030701August 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLS WITHOUT WARNING. LOSES ALL POWER. AFTER THREE COMPLAINTS, DEALER STILL CANNOT DIAGNOSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026946August 1, 2003
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING AT 50/55 MPH VEHICLE DIED OUT WITHOUT WARNING. THIS RESULTED IN LOSS OF POWER STEERING AND BRAKES.THE COST FOR REPAIRS WERE $114.21. *AK *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031672July 31, 2003
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS HIT FROM REAR WHICH CAUSED THE CONSUMERS VEHICLE TO HIT ANOTHER VEHICLE IN FRONT OF HER. BOTH FRONT AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. *PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10031674July 31, 2003
SEAT BELTS:FRONT
CONSUMER STATES THAT THE VEHICLE WAS IN A COLLISION AND THE DRIVERS SIDE SEAT BELT DID NOT LOCK. DEALER NOTIFIED. *PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10031744July 31, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING, ENGINE CUTS OFF WITHOUT WARNING. DEALERSHIP SERVICED THE VEHICLE AND DID A COMPUTER UPDATE, BUT PROBLEM STILL EXIST. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031771July 31, 2003
ELECTRICAL SYSTEM
CONSUMER STATES THAT THE SAFETY SYSTEM LIGHT KEEPS INDICATING THAT THE SEAT BELTS AND AIRBAGS DON'T WORK. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030532July 31, 2003
ENGINE AND ENGINE COOLING:ENGINE
ESCAPE STALLED FOR THE FOURTH TIME. I DID HAVE A VDR IN THE VEHICLE FOR 5 WEEKS BUT IT DID NOT STALL DURING THAT TIME. THE DEALER SAID IT WAS SAFE TO TAKE IT OUT BECAUSE IT DID NOT SEEM LIKE IT WAS GOING TO DO IT AGAIN. WELL IT DID AND I LOST ALL BRAKING AND STEERING ABILITY. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030325July 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLS INTERMITTENTLY ON MY FORD ESCAPE V6 WHEN DECELERATING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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