Ford Escape Complaints

29,499 consumer complaints on file.

#10254876January 13, 2009
VISIBILITY
2008 FORD ESCAPE - WINDSHIELD WIPERS. THE 2008 MODEL ESCAPE UTILIZES A NEW "SPRINGLESS" WIPER DESIGN. THE FORD EDGE AND TAURUS ALSO USE THE SAME WIPER DESIGN FOR 2008. THE DESIGN DOES NOT PLACE ENOUGH DOWNWARD PRESSURE ON THE WINDSHIELD TO ALLOW FOR CONSISTENT CONTACT LEAVING LARGE AREAS COMPLETELY MISSED BY THE BLADE. I'VE NOTICED THIS TO BE MORE PROBLEMATIC IN COLD WEATHER, WHICH MAY BE A RESULT OF THE BLADE MATERIAL STIFFENING ALLOWING FOR CURVED BLADE TO NOT FLEX AND LIE FLAT AGAINST THE WINDSHIELD SURFACE. I'VE CONTACTED FORD AND THE DEALER, AND FORD DOES NOT MAKE A WINTER BLADE FOR THIS VEHICLE. AFTER MARKET BLADES ARE ALSO NOT AN OPTION BECAUSE THE CONNECTION BETWEEN THE BLADE ARM AND BLADE ONLY SUPPORTS THE FORD STOCK WIPERS. FORD ALSO DOES NOT CURRENTLY OFFER AN OPTIONAL BLADE ARM FOR THIS VEHICLE THAT WOULD UTILIZE A DIFFERENT CONNECTOR. WITH THE WIPERS CONSISTENTLY MISSING SECTIONS OF THE WINDSHIELD, THE DRIVER'S FIELD OF VIEW BECOMES LIMITED PRESENTING AN UNSAFE DRIVING CONDITION. REPLACING THE BLADES WITH THE SAME EXACT DESIGN OF BLADE WILL NOT CORRECT THE DESIGN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254472January 10, 2009
ENGINE AND ENGINE COOLING
WARPED ROTORS ON MY 2002 FORD ESCAPE. HAS BEEN ONGOING PROBLEM. HAVE HAD TO REPLACE ROTORS SEVERAL TIMES BUT ROTORS KEEP WARPING DEALER SAYS TO HAVE ROTORS TURNED. THIS ONLY WORKS FOR A SHORT TIME. I HAD BRAKES COMPLETELY REDONE IN OCT.08, PROBLEM RECURRING IN JAN. 09. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254392January 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD ESCAPE 2003 80 000 MILES AND TRANSMISSION WILL NOT GO IN REVERSE AND NOW SLIPS AND MAKES NOISE IN ALL GEARS. ONLY FORD I'VE EVER OWNED....MIGHT BE THE LAST UNLESS THIS IS RESOLVED TO MY SATISFACTION. NO SPECIFIC EVENT TO DETERMINE WHY TRANNY IS GOING..SEEMS LIKE THOUSANDS OF OTHER ESCAPE OWNERS HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254173January 7, 2009
SERVICE BRAKES, HYDRAULIC
THE BRAKES ON MY 2004 FORD ESCAPE, WHICH ONLY HAS 23,000 MILES ON IT, STARTED SQUEALING, AND I WAS HAVING TO PUSH A LITTLE HARDER THAN USUAL. ON DECEMBER 26, 2008 MY HUSBAND TOOK THE VEHICLE TO THE SHOP TO HAVE THE BRAKES CHECKED, INSTEAD OF NEW BRAKE PADS, WHICH WERE CURIOUSLY IN GOOD CONDITION, WE ARE GOING TO NEED NEW FRONT DISCS, FRONT AND BACK CALIPERS, AS WELL AS BRAKE PADS. WE WERE ABLE TO AFFORD THE BRAKE PADS AS WELL AS THE RIGHT FRONT DISC AT COST OF 400 DOLLARS BUT WE ARE GOING TO NEED TO SHELL OUT ANOTHER 400.00 PLUS TO REPAIR THE REST. THE WAIT WOULDN'T BE SO BAD IF I DIDN'T NEED THE ESCAPE TO TRANSPORT MY DAUGHTER BACK AND FORTH TO SCHOOL EVERY DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253791January 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253706January 4, 2009
AIR BAGS:FRONTAL, VEHICLE SPEED CONTROL
I WAS DRIVING WITH MY CRUISE CONTROL ON. I TAPPED MY BRAKES TO DISENGAGE MY CRUISE CONTROL AND THEY LOCKED LONG ENOUGH TO SEND ME INTO A FISHTAIL. I OVER-CORRECTED TO COME OUT OF THE FISHTAIL AND THE ESCAPE STARTED ROLLING. THE AIRBAGS NEVER DEPLOYED EVEN THOUGH THE ESCAPE ROLLED SIX TIMES AND WAS TOTALED WHILE STILL UNDER FACTORY WARRANTY. MY DAUGHTER RECEIVED SOME MINOR SCRATCHES ON HER HANDS. I DISLOCATED MY LEFT THUMB, BROKE MY LEFT SHOULDER IN FOUR PLACES, SNAPPED MY LEFT FEMUR IN HALF, SHATTERED THE BOTTOM THIRD OF MY LEFT TIBIA, AND HAD A HAIRLINE FRACTURE TO MY RIGHT TIBIA JUST BELOW THE KNEE. I WAS ALSO THIRTY-FIVE WEEKS PREGNANT AND THE BABY DIED DO TO TRAUMA FROM THE CRASH. THE ACCIDENT OCCURRED OCTOBER 7, 2008 AND I AM STILL IN THE HOSPITAL AS I AM WRITING THIS COMPLAINT ON JANUARY 4, 2009. FORD REFUSES TO COME LOOK AT THE ESCAPE TO FIGURE OUT WHY THE AIRBAGS NEVER DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1
#10253611January 2, 2009
AIR BAGS:FRONTAL
PROBLEM: VEHICLE IS BEEPING WARNING BEEPS FROM CLUSTER AREA, ELECTRICAL SYSTEM. AIRBAG LIGHT/BEEPER KEEPS GOING OFF, JUST PAID FORD DEALER $595.20 TO REPLACE WIRING HARNESSES TO BOTH FRONT SEATS AND BOTH BODY HARNESSES FOR CODE B1869, REMOVED INSTRUMENT CLUSTER AND REPLACED BAD BULB FOR AIR BAG SYSTEM, CLEAR ALL CODES AND ROAD TEST 3 MILES. I GOOGLED THIS PROBLEM WITH FORD ESCAPES, SEEMS TO BE AN OVERALL PROBLEM WITH ELECTRICAL AIRBAG WIRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252969December 28, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TODAY I NOTICED A SMALL PUDDLE OF FLUID UNDER THE RIGHT FRONT SIDE OF THE VEHICLE. THE FLUID IS A RED, OILY FLUID. I DID A FURTHER INSPECTION OF THE UNDERCARRIAGE AND NOTICED A SMALL LEAK OF RED FLUID COMING FROM THE BOTTOM OF THE RIGHT SIDE OF THE ENGINE COMPARTMENT. I THEN CHECKED THE AUTOMATIC TRANSMISSION FLUID LEVEL, AND IT WAS VERY LOW. I HAVE NOT RECEIVED ANY INDICATION LIGHTS ON THE DASH BOARD. THE SERVICE CENTER AT THE DEALERSHIP IS CLOSED TODAY, SO I WILL TAKE THE VEHICLE INTO THE SERVICE CENTER TOMORROW MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252909December 27, 2008
ENGINE AND ENGINE COOLING:ENGINE
ON OR ABOUT 12/11/08 MY WIFE'S 2007 FORD ESCAPE HYBRID WITH LESS THAN 50,000 MILES ON IT STARTED TO SPUTTER THEN QUIT RUNNING. IT DID THIS SEVERAL TIMES. SHE CALL ME IN WHICH I TOLD HER IT'S NOT SAFE TO DRIVE. WE TOOK IT THE DEALER THEY SAID IT WAS OUT OF WARRANTY. SINCE IT WAS A HYBRID WE HAD THE DEALER LOOK AT IT. THEY TOLD US IT WAS A HYBRID THING. THEY TOLD US IT WAS A COOLING PUMP. WE HAD THEM FIX IT AT A COST OF $640.61. I WOULD LIKE TO KNOW WHY THIS PUMP FAILED SO QUICKLY. THE PART # IS 6M64-8C419-AA. PLEASE DO AN INVESTIGATION TO SEE IF THIS PART IS DEFECTIVE. IF SO I WOULD LIKE MY MONEY REIMBURSED. I HAVE THE OLD PUMP THANK YOU MITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252501December 22, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 FORD ESCAPE. WHILE DRIVING NO MORE THAN 50 MPH, AN EXPLOSION WAS HEARD. THE DRIVER PULLED THE VEHICLE OVER AND NOTICED FLAMES. ANOTHER DRIVER PULLED OVER AND HELPED HER EXTINGUISH THE FIRE WITH SNOW. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THEN LATER TOWED TO THE DEALER FROM WHERE IT WAS PURCHASED. THE DEALER STATED THAT THE MOTOR WAS FAULTY, WHICH CAUSED THE EXPLOSION DUE TO THE PISTON BEING BLOWN OUT OF PLACE. A POLICE REPORT WAS FILED. THE VEHICLE IS STILL AT THE SHOP AND HAS NOT BEEN REPAIRED. THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD ISSUE A RECALL BECAUSE THE DEFECT SHOULD NOT OCCUR IN A TWO YEAR OLD VEHICLE. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 59,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10252504December 22, 2008
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING ON THE HIGHWAY, BRAKE AND ABS WARNING LIGHTS CAME ON DASH AND BRAKES FAILED. COULD ONLY GET MINOR STOPPING POWER WHEN BRAKES DEPRESSED ALL THE WAY TO THE FLOOR. MANAGED TO STOP WITHOUT CRASH. WHEN CAR WAS TURNED OFF AND RESTARTED, THE LIGHTS WERE OFF AND THE BRAKES FUNCTIONED OKAY. DEALER CLAIMED THEY COULD FIND NO EVIDENCE OF A PROBLEM BECAUSE THE RESTART OF THE CAR CLEARED THE ERROR LOG. EXACT PROBLEM REAPPEARED 2 WEEKS LATER. BRAKE AND ABS LIGHT CAME ON DASH, BRAKES WOULD NOT STOP VEHICLE EXCEPT VERY MINOR BRAKING POWER WHEN DEPRESSED ALL THE WAY TO THE FLOOR. THIS TIME, DROVE CAR TO NEARBY DEALER WITHOUT TURNING OFF AND DEMANDED THAT THEY DRIVE IT TO WITNESS PROBLEM. AGAIN, THEY INSISTED THERE WAS NO PROBLEM UNTIL THEY ACTUALLY DROVE THE VEHICLE. REPLACED MASTER BRAKE CYLINDER AND BLED BRAKES 3 TIMES BEFORE BRAKES PASSED TEST. *TR CONSUMER STATED COMPLAINT WAS REPORTED MORE THAN 8 YEARS AGO FOR A CAR THAT CONSUMER HASN'T OWNED FOR MORE THAN 7 YEARS. UPDATED 6/8/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252303December 19, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH IN THE SNOW, THE FRONT WINDSHIELD WOULD NOT DEFROST AND THE WINDSHIELD WIPERS BECAME INOPERABLE. A LOCAL REPAIR SHOP REPLACED THE WINDSHIELD WIPERS. THE DEFROST SYSTEM WOULD NOT DEFROST THE WINDSHIELD DURING INCLEMENT WEATHER FOR OVER A YEAR. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP AND THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, HE REPLACED THE THERMOSTAT. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIRS. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR REPAIRS. THE CURRENT MILEAGE WAS 44,000 AND FAILURE MILEAGE WAS 28,000. UPDATED 01/09/09. *LJ UPDATED 01/09/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252015December 16, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
IN DECEMBER OF 2007 I PURCHASED A 2008 FORD ESCAPE LIMITED. ABOUT 2 MONTHS AGO I HAD TO BRING IT IN BECAUSE IT WAS LOSING TRANSMISSION FLUID AND SHIFTING IRREGULARLY(IT HAD 33,000 MILES ON IT). THEY TOLD ME THAT THE FRONT SEAL OF THE TRANSMISSION WAS LEAKING AND THEY REPLACED IT AT THE DEALERSHIP. ABOUT 2 WEEKS AGO MY WIFE NOTICED THAT IT WAS SHIFTING POORLY INTO REVERSE, FIRST THERE WAS A PAUSE AND THEN IT WOULD SHIFT INTO REVERSE SHAKING THE ENTIRE VEHICLE, THE DEALERSHIP INFORMED ME THAT NOW WE HAVE AN INTERNAL LEAK AND THEY ARE IN THE PROCESS OF FIXING THAT PROBLEM (IT NOW HAS 40,000 MILES ON IT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251562December 12, 2008
AIR BAGS
MY DAUGHTER WAS INVOLVED IN A CRASH WITH MY 2005 FORD ESCAPE. SHE WENT OFF THE ROAD DUE TO A DEER RUNNING OUT IN FRONT OF HER AND WENT INTO A DITCH AND THE AIR BAGS DID NOT DEPLOY. THERE WAS FRONT END DAMAGE AND PASSENGER FRONT SIDE DAMAGE WHEN VEHICLE COLLIDED WITH A TREE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10251247December 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION COOLER LEAK, CAUSING IT TO JUMP WHEN BELOW 20 MILES AN HOUR. WHILE IN BOSTON DURING RUSH HOUR, COULD HAVE CAUSED A MAJOR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250989December 7, 2008
AIR BAGS:FRONTAL
WE HAD AN ACCIDENT IN MY 2006 XLS ESCAPE, STRUCK A TREE . WE HAD OUR SAFETY BELTS ON AND AFTER THE IMPACT MY BOYFRIEND HAD CPR ON THE SIDE OF THE ROAD WHERE THE INCIDENT OCCURRED, HE WAS NOT BREATHING. NEITHER FRONT AIRBAGS DEPLOYED YET THE STEERING WHEEL WAS BROKE ND THE WIPER UNIT???THE DAMAGE TO THE CAR WAS EXTENSIVE, ALMOST TOTALING IT, THE DAMAGE WAS ABOUT$9000 DOLLARS. THE ONLY REASON IT WAS NOT TOTALED BECAUSE THE SUV HAD ONLY 28,500 MILES ON IT AND HAD BEEN VERY WELL TAKEN CARE OF AND SERVICED REGULARLY BY ONLY FORD TECHNICIANS. I BOUGHT THE CAR FOR WELL OVER 26,000 DOLLARS. THE PASSENGERS AIRBAG LIGHT WOULD ALWAYS COME ON IF I SAT IN THE PASSENGER'S SEAT. I HAD IT CHECKED OUT 2 TIMES BY FORD, BUT THEY COULD FIND NOTHING. I NOTICED WHEN THE LIGHT DID COME ON I HD TO ADJUST MY SEAT BACK AND FORTH THEN THE LIGHT WENT OFF. I NOW HAVE IT BACK , A NEW STEERING WHEEL /AIRBAG SYSTEM HAD TO BE REPLACED ALONG WITH ALL THE OTHER DAMAGES. I HAVE PICTURES OF THE SUV WITH THE DAMAGES BEFORE IT WAS FIXED. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10250713December 4, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER ACCELERATING FROM A STOP SIGN, THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH AND BEGAN VIBRATING UNCONTROLLABLY. THE CONTACT ACTIVATED THE CRUISE CONTROL ONCE THE VEHICLE REACHED 60 MPH AND THE VIBRATING CEASED. APPROXIMATELY 30 MILES LATER, HE WAS ABLE TO FIND A FORD DEALER AND THEY PERFORMED A DIAGNOSTIC. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER WAS DEFECTIVE. THE MECHANIC COULD NOT DUPLICATE THE FAILURE AND THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE WAS DRIVEN TO A DEALER NEAR THE CONTACT'S RESIDENCE. THE MECHANIC STATED THAT THEY WOULD NOT BE ABLE TO REPLACE THE TORQUE CONVERTER BECAUSE THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 7,100 AND FAILURE MILEAGE WAS 4,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250344December 1, 2008
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNED A 2002 FORD ESCAPE WHICH WAS PURCHASED IN OCTOBER 2001. THE VEHICLE WAS PARKED IN THE DRIVEWAY AND HE SMELLED SOMETHING BURNING FROM INSIDE THE HOUSE. HE LATER HEARD A LOUD EXPLOSION FROM OUTSIDE AND UPON FURTHER INVESTIGATION HE SAW FLAMES COMING FROM UNDER THE HOOD ON THE DRIVER'S SIDE OF THE VEHICLE. HE WAS SUCCESSFUL AND EXTINGUISHING SOME OF THE FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND HAD TO USE EXCESSIVE FORCE TO OPEN THE HOOD AND EXTINGUISHED THE REMAINDER OF THE FIRE. THE SHERIFF STATED THE FIRE ORIGINATED FROM THE MASTER CYLINDER. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000. UPDATED 1/5/09 *CN THE CONSUMER STATED THE VEHICLE WAS A TOTAL LOSS. UPDATED 01/09/09. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10249821November 25, 2008
SERVICE BRAKES, HYDRAULIC
FRONT BRAKES AND ROTORS HAVE BEEN REPLACED TWICE IN 50,000 MILES. EXCESSIVE BLACK BRAKE DUST ON WHEELS A FEW DAYS CLEANING THEM. OTHER FRIENDS THAT HAVE THE SAME CAR DON'T HAVE THIS PROBLEM. DEALER HAS NOT OFFERED ANY HELP IN RESOLVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249877November 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
BEEN NOTICING LITTLE RED DRIPS AROUND THE RADIATOR FILLER TUBE SIDE. CLEANED AREA AND NOTICED FLUID DRIPPING FROM WHERE THE TUBES ENTER THE COOLER. NOTICED OTHER COMPLAINTS ONLINE ABOUT A SIMILAR PROBLEM. BRINGING INTO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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