Ford Escape Complaints

29,499 consumer complaints on file.

#10354392September 8, 2010
STEERING
POWER STEERING GOES OUT ON MY '05 FORD ESCAPE HYBRID. HAPPENED ONCE WHEN I HAD CAR ABOUT 3 YEARS AND FORD SAID A FLUKE. DIDN'T HAPPEN AGAIN UNTIL '09 BUT NEVER WAS HAPPENING WHEN I DROVE IT IN AND FORD COULDN'T FIND PROBLEM. I WAS ABLE TO GET THERE WHILE IT WAS HAPPENING BUT THEY STILL COULDN'T SAY FOR SURE BUT SUGGESTED I PAY TO REPLACE STEERING WIRING HARNESS AND SENSOR. I HESITATED TO DO THIS AS SEVERAL PEOPLE INCLUDING ANOTHER FORD MGR SAID DIDN'T MAKE SENSE AND ANOTHER FORD MGR SAID DIDN'T KNOW FOR SURE THAT WOULD TAKE CARE OF PROBLEM. SOMETIMES IT IS FINE FOR MONTHS, OTHER TIMES HAPPENS EVEN WHEN I FIRST TURN THE CAR ON. SOMETIMES THE STEERING JUST FEELS "LOOSE"....NOT NORMAL. USUALLY THOUGH, I'M DRIVING AND THE STEERING WHEEL MAKES A PULL LEFT AND THE STEERING GOES OUT. FORD MGR TOLD ME IT'S SAFE TO DRIVE BUT IT'S GETTING MORE NERVE WRACKING - SUDDEN HARD PULLS LEFT BUT POWER STEERING STAYS ON - FOR AWHILE. ONCE HAPPENED WHILE AT A COMPLETE STOP AT AN INTERSECTION. DRIVING A STRAIGHT LINE ISN'T BAD BUT TIGHT TURNS ARE DIFFICULT AND U TURNS NEARLY IMPOSSIBLE. I'M AFRAID TO DRIVE TO THE MOUNTAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354490September 8, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED THE CONTACT HEARD THE ALARM, LOOKED UNDER THE HOOD AND SAW A FIRE IN THE ABS AREA. THE MECHANIC DIAGNOSIS LOCATED THE FAILURE AS THE ABS WIRING HARNESS. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10354330September 7, 2010
VISIBILITY
THE PASSAGE SIDE REAR VIEW MIRROR FELL OF THE 2008 FORD ESCAPE. FORD DEALER SAID THE MOTOR THAT THE MIRROR SNAPS INTO IS BROKEN AND NOT COVERED UNDER WARRANTY. THE MOTOR IS NOT BROKEN AND IN FACT THE MOTOR AND MIRROR WERE REDESIGNED TO CORRECT THE SAFETY DEFECT. FORD CONTENDS THAT THE MIRROR AND MOTOR THAT HOLDS THE MIRROR ARE NOT DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354371September 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2009 FORD ESCAPE XLT V6. TRANSMISSION FAILURE. MERGING INTO INTERSTATE TRAFFIC. SPEEDOMETER READ 60MPH YET NO RPMS. COULD HAVE PROVEN FATAL. VEHICLE WAS SERVICED FOR 1 RECALL REGARDING THIS PROBLEM. TRANSMISSION FAILED ANYHOW. ALOT OF OTHER 2009 ESCAPES WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354036September 6, 2010
SEAT BELTS
ON FRIDAY, AUGUST 27, 2010 MY DAUGHTER BECAME TANGLED IN HER SEATBELT, AND WAS SO CONSTRICTED BY THE BELT THAT WE HAD TO CUT THE BELT. THE SEQUENCE OF EVENTS IS AS FOLLOWS: 1. SHE BELTED IN, AS ALWAYS. 2. SHE ASKED IF SHE COULD LIE DOWN ON THE SEAT BECAUSE SHE DIDN'T FEEL WELL; I SAID OKAY, BUT KEEP THE BELT ON 3. WE PULLED OFF THE HIGHWAY B/C SHE NEEDED THE BATHROOM - WHEN SHE SAT UP, SHE SAID "I'M STUCK IN MY SEATBELT." ONCE PARKED, SHE RELEASED THE CLIP, BUT REMAINED TANGLED IN THE SHOULDER STRAP. 4. AS WE TRIED TO GET HER OUT OF THE BELT (SHE IS 5'3", SO I COULD NOT SIMPLY LIFT HER UP), WHICH WAS AROUND HER WAIST IN A FULL TWIST, SHE PULLED THE BELT TO FULL EXTENSION, ACCIDENTALLY STARTING THE RATCHET FUNCTION. 5. THE BELT BEGAN TO RATCHET TIGHTER AND TIGHTER, AND BECAME SO CONSTRICTED THAT SHE HAD TO FACE OVER THE BACK SEAT. 6. I HELD THE BELT TO STOP THE RATCHETING, WHILE A FRIEND RAN IN TO GET A PAIR OF SCISSORS. THE BELT WAS INCREDIBLY TIGHT ON HER - WE COULD NOT EVEN MOVE IT UP OR DOWN ON HER WAIST AND SHE WAS CRYING BECAUSE IT WAS CUTTING IN TO HER SIDES. 7. UNABLE TO RELEASE THE BELT, I CUT IT OFF MY DAUGHTER. THE CAR IS A FORD ESCAPE, HYBRID, 2007 - BUT THE SEATBELTS ARE SIMILAR IN MOST CAR BRANDS. THE BELT IS UNDER WARRANTY AND WILL BE REPLACED AT NO CHARGE. I DO NOT KNOW HOW THIS COULD BE PREVENTED, AS THE RATCHETING FUNCTION OF THE SEATBELT IS NECESSARY FOR CHILD SEAT RESTRAINTS (CAR SEATS). HOWEVER, IT WAS THE RATCHETING OF THE BELT THAT PUT MY DAUGHTER IN SO MUCH DANGER, AS ONCE THE SEATBELT BEGINS RATCHETING, IT WILL NOT RELEASE UNTIL IT IS FULLY RETRACTED. THANKFULLY, I NOTICED IT WAS RATCHETING BEFORE SHE WAS COMPLETELY CONSTRICTED. I AM ALSO REPORTING THIS TO FORD. IT COULD HAPPEN IN ANY CAR WITH RATCHETING SEATBELTS, REGARDLESS OF THE BRAND. HOPEFULLY, IT WILL NOT HAPPEN TO ANYONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353472September 2, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2006 FORD ESCAPE WITH ONLY 46,708 MILES AND MY ABS/AWD LIGHTS AND HAVE BEEN GOING ON AND OFF JUST OUT OF NOWHERE. ALSO, RELATED TO THIS WHEN I PRESS DOWN ON MY BRAKES THERE IS A LOUD SCRAPING NOISE THAT IT MAKES. I HAVE DONE SOME RESEARCH AND IT LOOKS LIKE IT COULD BE A BAD TONE RING (ABS RING) AND SEEMS VERY COMMON WITH THIS TYPE OF VEHICLE. I HAVE LOOKED AROUND AND MOST SERVICE REPAIR PLACES WANT TO REPLACE THE ENTIRE AXLE FOR AROUND $600 DOLLARS. I SHOULD NOT BE HAVING THIS TYPE OF PROBLEM WITH A VEHICLE THAT I HAVE HAD FOR ONLY ABOUT A YEAR OR SO. PLEASE INVESTIGATE THIS ISSUE WITH THIS TYPE OF VEHICLE. THANK YOU!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353585September 2, 2010
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
MY GAS PEDAL WAS STICKING OFF AND ON A FEW DAYS BEFORE SEPT, 1, 2010. ON SEPT. 1, 2010 I WAS DRIVING AND THE GAS PEDAL CABLE WENT. I HAVE NEVER HEARD OF GAS PEDAL JUST BREAKING. I WAS ON BUSY STREET AND LOST ALL POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353283September 1, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 55 MPH THE ANTI LOCK BRAKE LIGHT AND TRACTION CONTROL LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE BUT HE REPLACED THE BRAKES HIMSELF. THE LIGHTS CONTINUED TO ILLUMINATE SO HE CONTINUED TO EXAMINE THE VEHICLE. HE NOTICED THE SENSING RING ON THE FRONT PASSENGER SIDE OF THE AXLE WAS BROKEN. HE REPAIRED THE VEHICLE. WHILE DRIVING AT APPROXIMATELY 70 MPH THE ANTI LOCK BRAKE LIGHT AND TRACTION CONTROL LIGHT BEGAN TO ILLUMINATE ON THE DASHBOARD. UPON EXAMINATION HE NOTICED THE SENSING RING ON THE FRONT DRIVERS SIDE OF THE AXLE WAS BROKEN. HE AGAIN REPAIRED THE VEHICLE HIMSELF. THE FAILURE HAS NOT RECURRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 41,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353329September 1, 2010
ELECTRICAL SYSTEM, POWER TRAIN
DRIVING MY FORD ESCAPE HYBRID ON I 5 WA STATE. WARNING LITE CAME ON THAT SAID STOP SAFELY NOW AND MY ENGINE HAD STOPPED. I WAS IN THE LEFT LANE ON THE HIGHWAY AND HAD TO UNSAFELY MANEUVER 4 LANES TO THE RIGHT WITHOUT THE ENGINE ON.. I READ MY MANUAL AND IT SAID TO TRY AND START, WHICH IT DID. 3 MILES LATER IT DID IT AGAIN. THIS WENT ON FOR 4 OR 5 MORE TIMES. I GOT OFF THE HIGHWAY AND LIMPED TO A FORD DEALER. THEY REPAIRED IT, IT AS A HYBRID COMPONENT COOLING PUMP. IT COST ME $726.00. THEY WOULDN'T COVER IT. I VIEW THIS AS A SEVERE SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352951August 31, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
OUR 2008 FORD ESCAPE (HYBRID) SHUTS DOWN WITHOUT WARNING. THE PROBLEM HAS BEEN DIAGNOSED AS A FAILED COOLANT PUMP FOR THE ELECTRICAL SYSTEM. WHEN WE TRIED TO HAVE IT REPAIRED, WE LEARNED THAT THERE WERE 891 REPLACEMENT PUMPS ON BACK ORDER - THESE ARE NOT ORDERS FOR NEW MANUFACTURING, BUT FOR REPLACING FAILED PUMPS. THESE ARE JUST THE ONES ON BACK ORDER AND DO NOT INCLUDE ONES ALREADY REPLACED, OR THOSE OWNERS THAT HAVE NOT TAKEN THEIR ESCAPE FOR DIAGNOSTICS. OUR ESCAPE HAS SHUT DOWN SEVERAL DOZEN TIMES AND IT HAS ALMOST ALWAYS BEEN AT HIGHWAY SPEEDS ON AN INTERSTATE. THERE IS NO WARNING, THE VEHICLE SHUTS DOWN AND GIVES US A MESSAGE TO PLEASE STOP SAFELY. THE VEHICLE WILL RE-START ONCE IT HAS BEEN SHUT OFF, BUT THAT MEANS WE HAVE TO COAST TO THE SHOULDER WHILE AVOIDING OTHER VEHICLES. WE THEN HAVE TO MERGE BACK INTO INTERSTATE TRAFFIC. FORD IS AWARE OF THE ISSUE, BUT HAVE TOLD US THEY HAVE NOTHING TO DO WITH "RECALLING THE PART" AS THAT IS UP TO THE FEDERAL GOVERNMENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352812August 30, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG LIGHT STAYED ILLUMINATED AND WOULD NOT SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THEY REPAIRED THE VEHICLE BUT THE LIGHT CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 94,959.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352616August 29, 2010
FUEL SYSTEM, GASOLINE
FUEL TANK VENT SYSTEM DOES NOT FUNCTION PROPERLY. FUEL FILLER NOZZLE DOES NOT SHUT OFF, RESULTING IN FUEL OVERFILLING FROM THE FILL TUBE AND SPILLING OUT AROUND THE VEHICLE... SEEMS LIKE THIS COULD RESULT IN A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352021August 26, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH WITH THE AIR CONDITIONING UNIT ACTIVATED, WHITE FLAKES BEGAN TO BLOW FROM THE VENTILATION. THE FAILURE RECURRED WHENEVER THE AIR CONDITIONING UNIT WAS OPERATED. THE FLAKES WERE BLOWN INTO THE CONTACT'S EYES, OBSTRUCTING HER VISION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE FAILURE RECURRED WITHIN ONE WEEK. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER TWICE FOR REPAIRS. AFTER THE SECOND REPAIR THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 13,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352205August 26, 2010
SERVICE BRAKES, HYDRAULIC
2005 ESCAPE HYBRID BRAKE FAILURE. I TRIED TO STOP AND BRAKES ONLY WENT HALF WAY DOWN. I RELEASED AND PUSHED AGAIN, HAD TO USE EMERGENCY BRAKE TO STOP OTHERWISE I WOULD HAVE GONE THROUGH A STORE FRONT WINDOW. TOOK TO FORD DEALER AND FOUND OUT IT WAS THE MASTER CYLINDER/SOLENOID. PER FORD'S TECHNICAL SERVICE BULLETIN 0585 ISSUED 8/5/05, THIS IS A KNOWN ISSUE CORRECTED BY INSTALLING A REVISED MASTER CYLINDER. THIS COULD HAVE KILLED ME AND THE PEOPLE INSIDE THE BUSINESS. IF THIS IS A KNOWN, VERY DANGEROUS PROBLEM, THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351658August 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER A RECALL THAT REPROGRAMMED THE POWERTRAIN CONTROL MODULE MY 2009 FORD ESCAPE BEGAN TO EXPERIENCE ACCELERATION WITH OUT THE GAS PEDAL BEING PRESSED. THE FIRST INCIDENT OCCURRED ON AUGUST 15TH. THE VEHICLE WAS BROUGHT IN FOR SERVICE ON AUGUST 20TH. NO ISSUES OR REPAIRABLE ITEMS WERE FOUND. THE CAR CONTINUES TO ACCELERATE WITHOUT THE GAS PEDAL BEING PRESSED. THE VEHICLE WILL BE BROUGHT BACK IN FOR SERVICE. THE VEHICLE DID NOT EXPERIENCE THIS PROBLEM PRIOR TO THE REPROGRAMMING. WHEN THE ACCELERATION OCCURS IT FEELS LIKE THE CRUISE CONTROL IS ENGAGING EVEN THOUGH THE SYSTEM WAS NOT ON PRIOR TO ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351287August 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE COOLANT PUMP FOR MY FORD ESCAPE 2007 HYBRID HAS GIVEN ME A FAILURE CODE SEVERAL TIMES. I HAD IT DIAGNOSED THEN WANTED TO ORDER THE PART AND WAS TOLD THAT I WAS NUMBER 800 ON THE BACKORDER LIST FOR THIS PART. I CONTACTED FORD AND THEY REFERRED EVERYTHING BACK TO THE DEALER(OF COURSE WHOM I HAD ALREADY SPOKEN WITH) IT IS A FORD PROBLEM FOR THE BACKORDER NOT A DEALER PROBLEM. IF I AM NUMBER 800 ON THE BACKORDER LIST WHAT TYPE OF A PROBLEM DO THEY HAVE. THE PART NUMBER IS 5M6Z 8C419 A. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351145August 22, 2010
TIRES, TIRES:VALVE
TIRE STEM FAILURE ON CONTINENTAL CONTITRAC P235/70R16 104T CAUSED TIRE TO LOOSE PRESSURE AND MADE A ROADSIDE ASSISTANCE CALL NECESSARY AND SIDE TRIP TO REPAIR TIRE. SECOND TIRE TO HAVE THIS FAILURE THIS MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350929August 19, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE
2010 FORD ESCAPE. CONSUMER STATES VEHICLE HAS A FAST IDLE SPEED, IGNITION KEY LOCK PROBLEM AND A SOFT BRAKE PROBLEM. *TGW THE CONSUMER REQUESTED TO HAVE THE IDLE SPEED LOWERED TO 500 RPM. THE DEALER STATED THAT COULD NOT BE DONE BECAUSE THE IDLE WAS SET AT THE FACTORY. THE CONSUMER STATED THE VEHICLE WOULD ROLL FORWARD AND BACKWARDS DUE TO THE FAST IDLE SPEED. HE ALMOST HIT THE BACK OF A BUILDING BECAUSE THE VEHICLE ROLLED BACK WHEN HE STARTED THE VEHICLE IN REVERSE. THE KEY WAS DIFFICULT TO TURN IN THE IGNITION WHICH MADE IT DIFFICULT TO START THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350302August 18, 2010
SERVICE BRAKES, ELECTRIC
BRAKE SYSTEMS LIGHT GOES ON WHEN STARTING THE CAR AND WE LOSE 90% OF THE BRAKES . THIS HAS HAPPENED 6 TIMES. FORD HAS NOT BEEN ABLE TO DIAGNOSE PROBLEM. THERE WAS ONE ATTEMPT TO FIX BY TIGHTENING LOW FLUID SWITCH ON BRAKE MASTER CYLINDER. A WEEK LATER, WE GOT THE SAME BRAKE SYSTEM LIGHT WARNING AS WELL AS AN ANTI-SKID WARNING AND A POWER TRAIN WARNING. WE DRIVE THIS VEHICLE ON MOUNTAIN ROADS .THIS PROBLEM HAS OCCURRED OVER THE LAST 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350003August 17, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC WHEN HE AS ADVISED THAT THE ABS NEEDED REPLACING. THE CONTACT STATED THE ABS WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE). THE MANUFACTURER ADVISED THAT BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER RECALL, AND FURTHER REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,130.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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