Ford Escape Complaints

29,499 consumer complaints on file.

#10466604July 19, 2012
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
2013 FORD ESCAPE RECALL NHTSA CAMPAIGN ID NO. 12V319000. THIS IS A SERIOUS PROBLEM. I CANNOT DRIVE THE CAR SAFELY WITHOUT REMOVING MY RIGHT SHOE. THE PEDALS ARE TOO CLOSE TOGETHER. I REALLY DON'T SEE HOW STREAMING THE CARPET TO THE LEFT OF THE GAS PEDAL IS GOING TO MAKE ANY DIFFERENCES. I HAVE TO KIDDY-CORNER MY FOOT OVER TO THE GAS PEDAL AS IT IS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466338July 18, 2012
VEHICLE SPEED CONTROL, ENGINE
MY WIFE WAS DRIVING THE ESCAPE DOWN RESIDENTIAL ROADS AROUND 24MPH AND AS SHE LET OFF OF THE ACCELERATOR IT STILL WAS ACCELERATING. SHE PUT ON THE BRAKES AND THE ENGINE STILL WANTED TO ACCELERATE BUT SHE WAS ABLE TO MAKE A TURN. AS SOON AS SHE LET OFF THE BRAKE IT STARTED ACCELERATING AGAIN WITHOUT HER DEPRESSING THE GAS PEDAL. SHE PULLED INTO OUR PARKING LOT AND THE ENGINE THROTTLE WAS STILL ON. SHE JUST DEPRESSED THE BRAKE AS MUCH AND SHE COULD AND IMMEDIATE TURNED THE CAR OFF. I LOOKED UNDER THE HOOD AND NOTICE THE CRUISE CONTROL CABLE APPEAR OUT OF PLACE. I TOOK THE CRUISE CONTROL CABLE OFF OF THE THROTTLE CABLE AND TOOK THE CAR FOR A TEST DRIVE AROUND THE BLOCK AND IT APPEARED TO BE WORKING FINE. THEN I DROVE IT LATER THAT DAY AND THE CRUISE CONTROL CABLE CAME OFF THE THROTTLE CABLE SO THE CRUISE CONTROL WOULDN'T WORK. I CAN SEE HOW IF THE CRUISE CONTROL CABLE CAME OFF THE THROTTLE CABLE IT COULD CATCH THE THROTTLE CABLE AND KEEP THE THROTTLE OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466347July 18, 2012
VEHICLE SPEED CONTROL
WHEN THE WEATHER GETS COLD, THE GAS PEDAL STICKS. THIS SEEMS TO ONLY HAPPEN WHEN THE CAR IS COLD. YOU START OUT DRIVING AND ALL OF A SUDDEN THE PEDAL WON'T MOVE. YOU CAN'T ACCELERATE AT ALL. THE PEDAL IS STUCK. AFTER A FEW MINUTES AND THE CAR WARMS UP THE PEDAL USUALLY WILL START MOVING AGAIN. WE HAVE HAD MECHANICS LOOK AT IT AND THEY CAN'T FIND ANY PROBLEMS. HOWEVER WHEN THEY GET THE CAR IT'S USUALLY WARM. ONE MECHANIC THOUGHT IT WAS RELATED TO THE CRUISE CONTROL PANEL. THIS HAS BEEN GOING ON FOR YEARS. I MADE SURE THERE WAS NO FLOOR MAT INTERFERING TOO. LUCKILY WE HAVE NOT BEEN IN A SITUATION WHERE IT WOULD CAUSE A CRASH. WHEN IT HAPPENS, YOU HAVE NO CHOICE BUT TO SIT ON THE SIDE OF THE ROAD AND WAIT FOR THE PEDAL TO FREE ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466344July 18, 2012
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING THE CAR AND THE RPM WENT UP VERY QUICKLY AND THE CAR ACCELERATED. EVEN WITH FOOT OFF THE GAS PEDAL IT CONTINUED TO INCREASE SPEED. PUT THE CAR TO NEUTRAL AND PULLED TO SIDE OF ROAD RPM STAYED HIGH EVEN IN NEUTRAL. HAD CAR TOWED TO FORD DEALERSHIP AND THEY FOUND NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466353July 18, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKING AT LESS THAN 5 MPH, THE VEHICLE ACCELERATED ABNORMALLY TO 15 MPH. THE CONTACT HAD REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL WHEN VEHICLE ACCELERATED. THE VEHICLE CRASHED AGAINST THE FOUNDATION OF THE GARAGE IN THE CONTACT'S HOME. THE CONTACT SUSTAINED NECK INJURIES AS A RESULT. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION AND THERE WERE NO FAILURES FOUND. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 104,000. THE FAILURE MILEAGE WAS 77,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10466350July 18, 2012
ENGINE
MY FAMILY WAS DRIVING OUT OF TOWN ON THE FREEWAY. WE WERE DRIVING UP A SMALL INCLINE AND THE ENGINE SHUT DOWN. WE LOST ALL POWER IN A MATTER OF SECONDS. WE WERE ALMOST HIT BY SEVERAL OTHER VEHICLES BECAUSE WE WERE UNABLE TO PROPERLY REMOVE THE VEHICLE FROM THE ROAD (LOST POWER SO QUICKLY). WE HAD THE VEHICLE TOWED TO A LOCAL DEALERSHIP WHERE THEY ADVISED US THAT THE ENGINE SHUT DOWN BECAUSE IT WAS GOING TO THROW A ROD. WE HAVE DONE ALL SCHEDULED MAINTENANCE ON THE VEHICLE. THERE WAS NO ADVANCED WARNING, NO CHECK ENGINE LIGHT, NOTHING THAT WOULD LEAD US TO BELIEVE THE VEHICLE WOULD SUFFER ENGINE FAILURE AND SHUT DOWN ON THE FREEWAY LEAVING MY FAMILY (TWO SMALL CHILDREN) IN DANGER OF BEING STRUCK ON THE FREEWAY. I HAVE READ NUMEROUS OTHER COMPLAINTS ABOUT THIS SAME VEHICLE (SAME PROBLEM WITH THE ENGINE THROWING A ROD). MY FAMILY HAS ATTEMPTED TO GET ASSISTANCE WITH FORD UNSUCCESSFULLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466359July 18, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY FOR THE SAME FAILURE WHICH WAS DIAGNOSED AS BEING RELATED TO THE CRUISE CONTROL, WHICH WAS REPAIRED AT THAT TIME. THE VEHICLE RECENTLY STARTED EXHIBIT THE SAME ISSUES. THE DEALER WAS NOT NOTIFIED OF THE SECOND FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE EITHER. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466366July 18, 2012
VEHICLE SPEED CONTROL
THE VEHICLE SPEEDS UP 10 TO 15 MPH BY ITSELF FOR 5 TO 7 SECONDS WHEN CRUISE CONTROL IS ACTIVATED AND, THEN, SLOWS DOWN TO ORIGINAL SET SPEED. WHEN THIS HAPPENS, THE GAS PEDAL GOES ALL THE WAY DOWN AND KICK BACK WHEN IT RELEASES AND MAKING SOUNDS WHEN HITS HARD THE SHOE. IT HAS BEEN HAPPENING SINCE NOVEMBER 2011 ONLY WHEN CRUISE CONTROL IS BEING USE AND NOT ALL THE TIME. IT HAPPENS AT LEAST 2 EACH MONTH SINCE THEN. IT WAS REPORTED JULY 18 AROUND 9:45AM TO FORD MOTOR COMPANY AFTER RECALL NEWS ABOUT FORD ESCAPES 2002-2004 WITH V6 ENGINES (LIKE MINE) SUFFER FROM MECHANICAL FLAW THAT LEADS TO SUDDEN ACCELERATION. AT THE TIME, THERE WERE NO RECALLS FOR MY VIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466368July 18, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE DID NOT RESPOND. THE CONTACT REMOVED FOOT FROM PEDAL HOWEVER THE VEHICLE ACCELERATED TO 60 MPH INDEPENDENTLY. THE CONTACT HAD THE ACCELERATOR PEDAL DEPRESSED AND REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL SEVERAL TIMES UNTIL VEHICLE WAS UNDER CONTROL. THE CONTACT STATED THAT HE REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CURRENT MILEAGE WAS 115,000. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466369July 18, 2012
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
I WOULD LIKE TO ADD MY COMPLAINT TO THE ACCELERATION PROBLEMS OF THE 2001-2004 FORD ESCAPES WHICH MY 2004 HAS ALSO EXPERIENCED. THERE HAVE BEEN A FEW SITUATIONS OVER THE LAST 2-3 YEARS WHERE MY CARS ENGINE WOULD SUDDENLY START RACING WHILE PARKED AT IDLE. WHEN THE ISSUE FIRST BEGAN I WAS ABLE TO TAP THE GAS PEDAL WITH MY FOOT AND THE CAR WOULD RETURN TO A STANDARD IDLE. THE MORE RECENT INSTANCES NOW REQUIRE TURNING THE VEHICLE OFF AND IT WOULD IDLE NORMAL AGAIN AFTER BEING RESTARTED. I BELIEVE THIS PROBLEM IS CONNECTED TO A CURRENT INVESTIGATION AND THE LETTER DATED 7/10/12 WRITTEN TO FORD FROM THE CENTER FOR AUTO SAFETY. THIS MAY ALSO BE CONNECTED TO A PRIOR RECALL 04V-574 THAT I WAS RECENTLY MADE AWARE OF. PLEASE KEEP ME ADVISED OF YOUR EFFORTS OR ANYTHING I CAN DO TO HELP. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466381July 18, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ACCELERATOR BECAME STUCK IN OPEN THROTTLE AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT ALSO MENTIONED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK SPORADICALLY AND WOULD NOT ALLOW THE CONTACT TO ACCELERATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIR. THE FAILURE WAS MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466406July 18, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WOULD ALSO ACCELERATE SUDDENLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED, BUT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER:04V165000(POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE(TCM.PCM). THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466399July 18, 2012
POWER TRAIN
I HAVE A 2008 FORD ESCAPE, 3.0L V6 ENGINE. WE PURCHASED THE EXTENDED WARRANTY AND SERVICE CONTRACT WITH FORD AND HAD THE CAR SERVICED AT FORD UNTIL 6 MONTHS AGO WHEN THE SERVICE CONTRACT RAN OUT. THE CAR IS JUST OVER 4 YEARS OLD AT 105,000 MILES AND THE 2ND GEAR IN THE TRANSMISSION WENT OUT WHILE TRYING TO MERGE INTO TRAFFIC ON A HIGHWAY. I REACHED OUT TO FORD TO REQUEST A GOOD WILL REPAIR GIVEN THE FACT THAT THIS IS AN ONGOING ISSUE AND THERE ARE NUMEROUS COMPLAINTS ON THE MESSAGE BOARDS AS WELL AS GIVEN THE FACT THAT WE HAVE DILIGENTLY HAD THE CAR MAINTENANCE AND REPAIR DONE BY FORD AND THEY REFUSED. LOOKING AT THE MESSAGE BOARDS, THIS SEEMS TO BE A SIGNIFICANT RECURRING PROBLEM WITH THE ESCAPE AND I BELIEVE FORD NEEDS TO BE HELD ACCOUNTABLE. THIS PRESENTS NOT ONLY A HAZARD TO THE DRIVER BUT ALSO TO OTHER DRIVERS AS WHEN THE PROBLEM OCCURS, THE CAR LOOSES SPEED AND THE RPMS REV OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466409July 18, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT WAS DRIVING 35 MPH WHEN HE NOTICED THAT THE PEDAL OF THE ACCELERATOR HAD BECOME STUCK TO THE FLOORBOARD. HE HAD TO PLACE HIS FOOT UNDER THE ACCELERATOR FOR IT TO RELEASE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THEY NEEDED TO REPLACE A SPRING IN THE PEDAL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THEY DID NOT HAVE ANY REPORT ON THE DEFECT. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466447July 18, 2012
VEHICLE SPEED CONTROL
I DO NOT OWN A FORD ESCAPE BUT RATHER I'M A MECHANIC THAT HAS RAN INTO THIS PROBLEM 2 OR 3 TIMES OVER THE LAST COUPLE YEARS. THE THROTTLE STICKS ON THESE VEHICLES DUE TO THE SPEED CONTROL ACTUATOR TO THROTTLE CABLE. THERE IS A PLASTIC SLEEVE AROUND THE STEEL CABLE THAT ALLOWS THE CABLE TO RETRACT FREELY. THE PLASTIC DEGRADES AND BRAKES UP OVER TIME ALLOWING THE SPEED CONTROL THROTTLE CABLE TO BIND AND WEDGE ITS SELF UNDER THE ENGINE COVER CAUSING A STUCK WIDE OPEN THROTTLE CONDITION. THERE SHOULD BE A RECALL ON THIS CABLE. IT RUNS FROM THE SPEED CONTROL (CRUISE CONTROL) ACTUATOR TO THE THROTTLE BODY BUTTERFLY. REMOVAL OF THE ENGINE COVER IS THE SIMPLE FIX FOR THIS ISSUE, BUT THE SPEED CONTROL CABLE IS INDEED AT FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466441July 18, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE PEDAL ABRUPTLY EXTENDED PARTIALLY TO THE FLOOR FOR A BRIEF MOMENT. THE CONTACT WAS ABLE TO CONTINUE DRIVING AS NORMAL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60. UPDATED 08/28/12*LJ UPDATED 08/28/12. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466470July 18, 2012
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
AS I WAS ACCELERATING TO PASS A SLOW MOVING VEHICLE, I PRESSED ON THE GAS PETAL AND AFTER I WAS BACK IN MY PROPER LANE, MY VEHICLE KEPT SPEEDING AND NOT BACKING OFF ON THE GAS. I THEN PUT THE CAR IN NEURAL AND THE ENGINE CONTINUED TO KEEP RACING. I TRIED TO STOMP LIGHTLY ON THE GAS PETAL TO SEE IF IT WOULD COME BACK UP BUT IT DIDN'T. I THEN SHUT OFF THE ENGINE AND CALLED THE TOW TRUCK COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466487July 18, 2012
VEHICLE SPEED CONTROL
FRIEND HAD JUST INSTALLED FUEL FILTER ON CAR. WAS TESTING CAR - HAD CAR IN PARK - FLOORED ACCELERATOR, ACCELERATOR BECAME STUCK. WOULDN'T BUDGE. THEY OPENED UP HOOD AND HAD TO CUT CRUISE CONTROL CABLE TO MAKE SHORTER THIS AUTO HAD PREVIOUSLY BEEN RECALLED FOR VEHICLE SPEED CONTROL CABLE AND BEEN REPAIRED. I BELIEVE THE ACCELERATOR BECAME STUCK AS A RESULT OF THIS NOT BEING DONE PROPERLY. I BELIEVE IT WAS DONE BEFORE THEY CORRECTED THE WAY THEY WERE DOING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466503July 18, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL GOT STUCK, CAUSING THE VEHICLE TO DECELERATE IN TRAFFIC. THE CONTACT TOOK THE VEHICLE TO A DEALER AND A LOCAL MECHANIC. NEITHER COULD DIAGNOSE AN ISSUE WITH THE VEHICLE. THE CONTACT STATED THE FAILURE DID NOT OCCUR OFTEN. THE FAILURE MILEAGE WAS 80,000. ..UPDATED 11/14/12 *BF THE CONSUMER STATED THE PEDAL HAS GOTTEN STUCK GOING TO 65-70MPH AS WELL. THIS HAPPENED A FEW TIMES A WEEK DURING THE WINTER. IT ALSO HAPPENS WHEN THE CAR HASN'T BEEN IN USE FOR A WHILE. THE VEHICLE THEN LOSES POWER AND THE DECELERATES. UPDATED 11/19/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466533July 18, 2012
VEHICLE SPEED CONTROL
WITH THE SPEED CONTROL ENGAGED ON THE FREEWAY, THE VEHICLE PERIODICALLY ACCELERATES UNEXPECTEDLY. I HAVE TO TURN OFF THE SPEED CONTROL FOR THE ACCELERATION TO STOP. THIS ISSUES DOES NOT HAPPEN FREQUENTLY BUT HAS OCCURRED 3 SEPARATE TIMES THIS PAST WINTER/SPRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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