Ford Escape Complaints

29,499 consumer complaints on file.

#10521720June 25, 2013
VEHICLE SPEED CONTROL
AT A STOP LIGHT, ACCELERATING THROUGH THE INTERSECTION AT APPROX. 30 MPH, THE CAR JERKED AND LOST SPEED. PUT GAS PEDAL DOWN TO FLOOR. THE CAR WAS NEVER ABLE TO GO OVER 10 MPH. HAD VEHICLE TOWED TO DEALERSHIP WHERE I WAS TOLD TODAY IT WAS A DEFECTIVE THROTTLE BODY AND DUE TO BACK ORDER ON THE PART IT WOULD TAKE UP TO 2-3 WEEKS TO RECEIVE A PART. THIS EXACT SAME THING HAPPENED TO MY BROTHER'S 2009 FORD ESCAPE. SEEMS IF THIS IS RECURRENT ISSUE IT SHOULD BE RECALLED SEEING AS THE POTENTIAL DANGER TO THE DRIVER AND OTHER'S ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521728June 25, 2013
POWER TRAIN
WHILE DRIVING APPROXIMATELY 40 MPH, THE CAR STALLED. I COULD NOT DO ANYTHING EXCEPT COAST TO THE NEAREST PARKING LOT. I TURNED THE CAR OFF AND THE RESTARTED IT. EVERYTHING SEEMED TO BE FINE BUT LATER THAT NIGHT, THE SAME THING OCCURRED. I TOOK IT TO THE DEALER, THEY SAID IT WAS THE THROTTLE BODY AND THE PART IS ON BACK ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521734June 25, 2013
ENGINE, VEHICLE SPEED CONTROL
TWICE IN LESS THAN 24 HOURS, THE CAR WENT INTO "LIMP HOME" MODE COMPLETE WITH WRENCH INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE ENGINE DROPPED AND WOULD NOT COME ABOVE 1000 RPM, AND WOULD ALLOW THE VEHICLE TO LURCH FORWARD AT NO MORE THAN 15-20 MILES PER HOUR. THE FIRST INCIDENT OCCURRED ON 6/24 AT AN INTERSECTION, UPON THE LIGHT TURNING GREEN. AS I ACCELERATED TO GO THROUGH THE INTERSECTION, THE VEHICLE DROPPED INTO "LIMP" MODE AND FORCED A LEFT TURN TO PARK AND TURN OFF THE ENGINE. DOING SO AND ALLOWING IT TO SIT FOR A FEW MINUTES GOT IT TO RESET AND NOT HAPPEN AGAIN ON MY WAY HOME. THE SECOND OCCURRENCE WAS THE MORNING OF 6/25, IN THE MIDDLE OF I-95 ON MY WAY TO WORK; APPROXIMATE SPEED WAS 55-60 MILES PER HOUR. THANKFULLY, I WAS IN THE FAR RIGHT LANE AND ABLE TO DRIFT TO THE SHOULDER TO REPEAT LAST NIGHT'S PROCEDURE. CONSIDERING THE NEGATIVE PRESS THE "LIMP HOME" MODE AND THROTTLE BODY ASSEMBLY GET FROM VARIOUS FORUMS RECOUNTING VERY SIMILAR OCCASIONS TO MY OWN EXPERIENCE, THIS NEEDS TO BE A RECALL BEFORE SOMEBODY GETS KILLED! A TSB OR "SUGGESTED SOLUTION" IS NOT ENOUGH! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521768June 25, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE THROTTLE SENSOR AND CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521780June 25, 2013
POWER TRAIN
PURCHASED USED IN JAN 2013, IMMEDIATELY HAD TROUBLE SHIFTING AND WOULDN'T GO IN REVERSE. RPMS REVVED UP LIKE IT COULDN'T SHIFT TO THE NEXT GEAR. BROUGHT IT BACK TO THE DEALER, NO CODES BUT A TSB 12-6-12 AND 11-9-9 COVERED BOTH AND THE PCM WAS REPROGRAMMED. IT STILL SHIFTED HARD BUT I GOT USED TO IT. IT STARTED GETTING REALLY BAD AGAIN IN MAY 2013. NO CODES, NO CHECK ENGINE LIGHT AND I CHECKED THE SYSTEM INFORMATION AND NOTHING WAS FLAGGED. IT WOULD CHUG AND THEN DIE WHILE IDLING. AT A STOPLIGHT ON A 55 MPH HIGHWAY, IT STALLED. ENGINE STARTED UP BUT AS SOON AS IT WAS PUT INTO DRIVE IT WOULD MAKE A LOUD GRINDING NOISE AND STALL. I DIDN'T HAVE ANY WARNING. I WAS AT A STOPLIGHT AT A VERY BUSY INTERSECTION AND THERE WAS NO WHERE SAFE TO PUSH THE TRUCK TO THE SIDE. I WAITED 30 TERRIFIED MINUTES FOR THE TOW TRUCK HOPING NO ONE WOULD SLAM INTO ME. TOWED IT TO THE CLOSEST DEALER WHERE THEY HAD TO WRITE TO THE HOTLINE TO CHECK SINCE IT WAS ONLY 2 YEARS OLD. FIRST TOLD IT WAS A VALVE BODY OR TORQUE CONVERTER FAILURE. METAL WAS FOUND IN THE VALVE BODY AND SOLENOID SCREENS AND THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. AND BECAUSE IT HAD 71,000 MILES IT WASN'T COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521784June 25, 2013
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE THROTTLE STUCK OPEN AT 45 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521791June 25, 2013
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
WHILE DRIVING IN NEIGHBORHOOD AT APPROX. 15MPH, ENGINE STALLED AND ORANGE WRENCH LIGHT CAME ON. PULLED OVER TO SIDE OF STREET, SHUT DOWN ENGINE AND THEN RESTARTED. ENGINE RAN FINE FOR ANOTHER 2 WEEKS AND THEN SAME EVENT OCCURRED WITH WIFE DRIVING. ONE WEEK LATER, DID SAME THING WHILE I WAS DRIVING. FORD DEALER HAS CAR NOW AND SAYS THEY ARE WAITING FOR A THROTTLE BODY. CAR HAS BEEN IN SHOP FOR OVER 1 WEEK SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521804June 25, 2013
VEHICLE SPEED CONTROL
THE FIRST TIME THE SUV COMPLETELY LOST ACCELERATION AT 45MPH. IT WAS EXTREMELY DANGEROUS. I WAS ON A BRIDGE & THE EMERGENCY LANE WAS SO NARROW THAT TRAFFIC WAS WITHIN INCHES OF ME. I SAT FOR A WHILE AND THEN RESTARTED THE VEHICLE. I FEEL FORTUNATE TO HAVE MADE IT OFF THE BRIDGE WITHOUT BEING IN AN ACCIDENT. I MADE AN APPOINTMENT WITH MY DEALERSHIP, BUT BEFORE MY APPOINTMENT DATE I HAD TO MAKE AN EXTENDED TRIP OUT-OF-STATE. THE SECOND TIME IT OCCURRED WAS EVEN WORSE. IT OCCURRED EXACTLY ONE WEEK LATER. I WAS TAKING MY HUSBAND TO THE ATLANTA AIRPORT. LESS THAN 40 MILES OF THE AIRPORT AND WHILE DRIVING 75 MPH, IT COMPLETELY LOST ACCELERATION AGAIN. I WAS ABLE TO STEER THE VEHICLE OFF TO THE SIDE OF THE ROAD. WE SAT FOR A SHORT WHILE. I RESTARTED THE VEHICLE. WE TOOK THE NEXT EXIT AND BARELY MADE IT TO A FORD DEALERSHIP. AFTER SITTING IN A HOTEL FOR THREE DAYS, WE FINALLY LEARNED THAT THE THROTTLE BODY PART IS NOT AVAILABLE ANYWHERE! AND TO MAKE MATTERS WORSE, THE FORD DEALERSHIP IN LAGRANGE REFUSES TO PROVIDE TRANSPORTATION AND EXPECTS US TO FOOT THE BILL FOR A 3 WEEK OR LONGER RENTAL CAR (THE PART WILL NOT BE RELEASED UNTIL JULY 2). THE DEALERSHIP WILL NOT EVEN TELL US WHEN WE CAN EXPECT OUR VEHICLE TO BE FIXED! AND THEY EXPECT US TO PAY FOR LABOR AND THE DEFECTIVE THROTTLE BODY, TOO! THIS DEFECTIVE PART IS GOING TO COST US: AN AIRLINE CANCELLATION FEE - $100; 2 NIGHTS OF NON-REFUNDABLE HOTEL ROOMS (I WAS CONTINUING ON FROM ATLANTA TO VISIT A RELATIVE) - $130; 2 ADDITIONAL NIGHTS OF HOTEL IN LAGRANGE $140; RENTAL CAR - $588 (AND WILL BE HIGHER, I'M AFRAID); 2 ADDITIONAL TANKS OF GAS $90 (I HAVE TO RETURN THE RENTAL CAR TO GA FROM FL); THE REPAIR & PART - $500-$600. I DON'T UNDERSTAND WHY I AM RESPONSIBLE FOR PAYING FOR AN OBVIOUSLY DEFECTIVE PART AND WHY A DEALERSHIP WOULD BE SO UNWILLING TO PROVIDE TRANSPORTATION TO US FOR A PROBLEM THAT WE DIDN'T CREATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522361June 25, 2013
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN THE START BUTTON OF THE VEHICLE IS PRESSED, THE INSTRUMENT CLUSTER AND SYNCH PANEL OF THE VEHICLE WILL ENERGIZE BUT THE STARTER MOTOR WILL NEITHER TURN OVER NOR ENGAGE. THIS PROBLEM IS INTERMITTENT AND HAS NEITHER BEEN REPRODUCED NOR CORRECTLY DIAGNOSED AT A FORD DEALER SERVICE DEPARTMENT. NO ERRORS CODES HAVE EVER BEEN RECOVERED FROM THE VEHICLE IMMEDIATELY FOLLOWING THE MALFUNCTION WHEN A FORD MECHANIC HAS SEARCHED THE SYSTEM. THE VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP MULTIPLE TIMES WITH NONE OF THE ATTEMPTS TO CORRECT THE PROBLEM BEING SUCCESSFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521610June 25, 2013
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL, ENGINE
ON JUNE 23, 2013 DRIVING ON STREET ABOUT 25 M.P.H. WHEN CAR SUDDENLY DROPPED IN SPEED TO ALMOST AN IDLE. AFTER PULLING TO SIDE OF ROAD, WAS ABLE TO TURN AROUND AND RETURN HOME AT ABOUT 1 M.P.H. FORTUNATELY, THERE WERE NO VEHICLES BEHIND ME, OTHERWISE, BECAUSE OF THE ABRUPT STOPPING OF THE VEHICLE A REAR END ACCIDENT WOULD HAVE OCCURRED. FORD ROADSIDE SERVICE TOWED CAR TO KINDLE FORD, CAPE MAY COURT HOUSE, NJ ON MONDAY JUNE 24, 2013. I WAS LATER ADVISED BY THE SERVICE DEPARTMENT THAT THE VEHICLE NEEDED A THROTTLE BODY ASSEMBLY AT A COST OF $378.00 AND THAT IT WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY PERIOD. WORSE YET, I WAS TOLD THAT THE PART WAS BACK ORDERED, SERVICE COULD GIVE NO DATE WHEN THE PART WOULD BE AVAILABLE, AS IT WAS ON NATIONWIDE BACK ORDER AND COULD BE SEVERAL WEEKS OR MORE BEFORE THE PART WAS AVAILABLE. NO LONER CAR WAS OFFERED FOR USE DURING THIS UNREASONABLE DELAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521615June 25, 2013
ENGINE
THE VEHICLE JUST DIES AS THOUGH IT RAN OUT OF GAS. THE VEHICLE STAYS RUNNING, DOES NOT LOOSE THE POWER TO RADIO OR LIGHTS ETC, BUT DIES AS IF OUT OF GAS. I PULL OVER TO THE SIDE OF THE ROAD AND IT IDLES VERY ROUGH. PLACE IN PARK, TURN THE KEY TO THE OFF POSITION AND RESTART NO PROBLEMS. HOWEVER THE VEHICLE NOW DOES IT ON THE HIGHWAY WHILE TRAVELING AT 80 MILES PER HOUR. THERE OBVIOUSLY IS SOME THING WRONG WITH THIS....A HUGE SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521616June 25, 2013
ENGINE, VEHICLE SPEED CONTROL
FIRST TIME I NOTICED A PROBLEM WITH THE CAR IT STARTED TO SURGE AT A STOP LIGHT. THIS HAS HAPPENED A FEW TIMES IN THE LAST MONTH. THEN WHILE DRIVING ON THE FREEWAY AT APPROX. 65 MPH THE CAR STALLED OUT AND HAD TO PULL OVER. TURNED OFF VEHICLE AND THEN RESTARTED CAR AND DROVE IT STRAIGHT TO THE DEALERSHIP. DEALERSHIP CHECKED CODES AND SAID THROTTLE BODY ASSEMBLY FAILED. PART IS ON BACK ORDER. THIS IS A HUGE SAFETY CONCERN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521617June 25, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE BRAKE PEDAL THE ABS WARNING LIGHT ILLUMINATED AND THE WARNING CHIME WAS ALSO ACTIVATED. THE BRAKES ALSO FAILED TO RESPOND WHEN THEY WERE APPLIED. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THEY ENGAGED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THE MASTER CYLINDER BOOSTER ASSEMBLY WAS LEAKING BRAKE FLUID AND NOT ENGAGING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521618June 25, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
FOR A COUPLE WEEKS PREVIOUS TO THE FINAL INCIDENT, WHILE COMING TO A STOP, THE CAR WOULD STUTTER THEN TURN OFF...ONE TIME WHILE DRIVING 80MPH ON THE HIGHWAY. THE FINAL TIME I WAS PULLING OUT OF A GAS STATION AND THE CAR STARTED STUTTERING, THEN SHUT OFF IN THE MIDDLE OF THE INTERSECTION WITH JUST ENOUGH POWER TO GET TO A TURN-OFF. THE CHECK ENGINE LIGHT CAME ON AND THE YELLOW WRENCH. THE CAR WOULD NOT START FOR APPROXIMATELY 45 MIN. I WAS ABLE TO MAKE IT AROUND THE CORNER FROM THE FORD DEALERSHIP AND PUSHED IT THE REMAINING WAY. FORD IS SAYING IT IS A THROTTLE BODY ISSUE AND THE PART IS ON AN EMERGENCY NATIONWIDE BACKORDER WHICH MAY TAKE 3 WEEKS TO 6 MONTHS TO GET THE PART...AND IT'S NOT COVERED UNDER WARRANTY BECAUSE IT IS CONSIDERED 'NORMAL WEAR AND TEAR,' ACCORDING TO FORD. I AM ABOUT TO MAKE MY FOURTH, YES, FOURTH PAYMENT ON THE ESCAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521621June 25, 2013
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING 60MPH ON HIGHWAY WHEN FORD ESCAPE BUCKED, SLOWED, DID NOT ACCELERATE WHEN GAS WAS APPLIED. PULLED TO SIDE OF ROAD WHERE ENGINE SPUTTERED AND DIED. RESTARTED TRUCK, DROVE ANOTHER 10 MILES WHEN SAME OCCURRED. THIS HAS OCCURRED NUMEROUS TIMES OVER THE PAST TWO YEARS. I ASSUMED I HAD BOUGHT GAS WITH WATER IN IT "BAD GAS". SEVERAL TIMES I HAVE USED A PRODUCT TO REMOVE WATER FROM THE GAS, THIS ONLY WORKS SOMETIMES. I HAVE AN APPOINTMENT WITH FORD ON JULY 5TH, I BELIEVE ITS ANOTHER PROBLEM WITH THE ECOBOOST ENGINE IN MY SUV. FORD SHOULD RECALL THIS ENGINE BEFORE A FATALITY OCCURS, I HAVE VISIONS OF SOMEONE PLOWING INTO THE BACK OF MY VEHICLE WHILE MY ENGINE STALLS UNEXPECTEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521351June 24, 2013
VEHICLE SPEED CONTROL
I HAD THE CRUISE CONTROL SET AND WAS DRIVING AT BETWEEN 55 AND 60 ON THE METER. I WAS IN AN AREA WHERE THE ROAD DIPS AND RISES. COMING UP A RISE IT ACCELERATED BUT THEN CONTINUED BEYOND THE SET SPEED. APPLYING THE BRAKES DID RESULT IN REGAINING CONTROL OF THE SPEED. THIS WAS NOT THE FIRST OCCURRENCE, AND IT SEEMS TO ME THAT THIS HAPPENS AFTER HAVING GONE UP A HILL. I CHECKED TO SEE IF THERE WERE RECALLS ISSUED FOR MY CAR AND IT APPEARS THAT THERE IS NOT ONE FOR THE 2007 MODEL, BUT RESEARCH HAS REVEALED SEVERAL SIMILAR COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521367June 24, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE WRENCH SYMBOL AND ENGINE WARNING INDICATORS ILLUMINATED; THEN THE ENGINE STALLED. AFTER SEVERAL ATTEMPTS TO START THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED WITHIN A FEW MOMENTS; HOWEVER, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521389June 24, 2013
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
VEHICLE STALLED SEVERAL TIMES. LOSES POWER WITH NO ACCELERATION WHEN FEEDING GAS. WRENCH INDICATOR LIGHT COMES ON, INDICATES THROTTLE BODY ISSUE. VEHICLE NEEDS TO BE RESTARTED. TOOK TO THE SHOP AFTER 3 INCIDENCES. MECHANICS TELL ME THE ELECTRONIC THROTTLE BODY HAS FAILED. PARTS ON NATIONAL BACK ORDER DUE TO HIGH FREQUENCY OF INCIDENCES. PLEASE ISSUE A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521376June 24, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING HOME FROM WORK AND HAD DRIVEN ABOUT 3.5 MILES WHEN I WAS TURNING LEFT GOING ABOUT 10-15 MPH. MY CAR SUDDENLY LOST ACCELERATION AND THE WRENCH ILLUMINATED. I PANIC BECAUSE I WAS ON A STREET WHERE THERE WAS NO AREA TO PULL OFF THE ROAD. I LOOKED IN THE REARVIEW MIRROR TO MAKE SURE THAT THERE WERE NO OTHER CARS BEHIND ME AND PUT ON MY HAZARD LIGHTS AND TURNED OFF THE ENGINE. AFTER ABOUT 30 SECONDS I TURNED THE ENGINE OVER AND IT SPUTTERED TO LIFE, BUT THEN THE WRENCH WARNING LIGHT ILLUMINATED AGAIN AND I COULD NOT ACCELERATE. CARS WERE COMING BEHIND ME AND I TRIED MY BEST TO GIVE THEM ROOM TO DRIVE BY, WHICH WAS HARD AS THE RIGHT SIDE OF THE STREET WAS BUMPER TO BUMPER WITH PARKED CARS. AFTER THE CARS PASSED ME, I TURNED OFF THE ENGINE AGAIN AND WAITED ABOUT 30-45 SECONDS AND THE ENGINE CAME TO LIFE AND I WAS ABLE TO DRIVE HOME WITHOUT ANOTHER INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521403June 24, 2013
ENGINE, VEHICLE SPEED CONTROL
DRIVING AT 40MPH, LOST POWER. WAS TOLD TODAY AT FORD SERVICE DEPT THAT IT IS A FAILED THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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