Ford Escape Complaints

29,499 consumer complaints on file.

#10531496July 23, 2013
POWER TRAIN
I WAS DRIVING MY CAR, THERE WAS A NOISE AND THEN A LITTLE WRENCH APPEARED ON MY CONTROL PANEL. THE CAR STARTED TO DECELERATE AND THEN I SHUT IT DOWN. I TURNED IT BACK ON, IT SEEMED TO BE OKAY, AS I DROVE DOWN THE ROAD I HEARD THE NOISE AGAIN AND THE CAR STAYED AT 40 MPH. I COULD NOT ACCELERATE. ONCE AGAIN I STOPPED, TURNED IT OFF. I STARTED IT BACK UP. I CALLED THE FORD DEALER, THEY SAID TO BRING IT IN, THEY PUT IT ON THE COMPUTER AND SAID THAT THE THROTTLE BODY WAS BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532493July 23, 2013
STEERING
AFTER BACKING OUT OF MY GARAGE, I PUT MY VEHICLE IN DRIVE AND WENT TO TURN THE WHEEL TO POINT IT TO DRIVE DOWN THE ALLEYWAY AND SUDDENLY REALIZED I COULD NOT TURN THE FRONT WHEELS. I ALMOST HIT THE TREE BESIDE THE GARAGE AND HAD TO TAKE MY FOOT OFF THE GAS AND HIT THE BRAKES HARD. I TRIED AGAIN AND AGAIN TO TURN THE WHEELS AND COULD NOT FIGURE OUT WHAT HAD HAPPENED AS IT WAS FINE WHEN I DROVE IT AND PARKED IN THE GARAGE THE DAY BEFORE. I TURNED THE VEHICLE OFF AND RESTARTED AND FOUND I COULD BARELY STEER SO HAD TO BACKUP AND THEN GO FORWARD A COUPLE INCHES AT A TIME UNTIL AFTER ABOUT 30 TIMES BACK AND FORTH COULD LINE UP ENOUGH TO PULL STRAIGHT INTO THE GARAGE. THE VEHICLE IS STILL WAITING TO BE TOWED TO THE FORD DEALER FOR REPAIR. I HAD BEEN STARTING ON MY WAY TO THE AIRPORT TO PICK UP MY DAUGHTER, SON-IN-LAW AND THREE YEAR OLD GRANDDAUGHTER SO THANK HEAVENS THE POWER STEERING DID NOT GO OUT WHEN I WAS ON THE FREEWAY GOING TO OR FROM THE AIRPORT BECAUSE WE COULD HAVE LOST CONTROL AND BEEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531513July 23, 2013
POWER TRAIN
ON JULY 20, 2013 I WAS DRIVING MY VEHICLE ON THE HIGHWAY WITH MY PARENTS (63 & 67 RESPECTIVELY) WHEN SUDDENLY (OUT OF THE BLUE) I PUSHED THE GAS PEDAL BUT VEHICLE WOULD NOT ACCELERATE. THE WRENCH LIGHT ILLUMINATED ON THE DASHBOARD AND THE VEHICLE WAS JERKING. I HAD A CAR BEHIND ME THAT ALMOST CRASH ON ME. I MANAGED TO PULL OVER TO THE SHOULDER. I TURNED OFF THE VEHICLE AND TURNED IT ON WITHIN 2-3 MINUTES AND IT WORKED PERFECTLY (AS IF NOTHING HAS HAPPENED). I WENT HOME THAT NIGHT (10:30PM MORE OR LESS). I WENT TO A LOCAL PEP BOYS STORE NEXT DAY SINCE THE DEALERS WERE CLOSED (SUNDAY). THEY CHECKED IT AND SAID EVERYTHING WAS OK. ON MONDAY, JULY 21, SAME ISSUE HAPPENED TWICE WITHIN 30 MINUTE RANGE. I CALLED MY LOCAL DEALER AND MADE AN APPOINTMENT FOR TUESDAY. I'VE LEFT IT THERE FOR A CHECK UP. HOWEVER, I WAS TOLD THAT THE WARRANTY EXPIRED 5 MONTHS AGO AND THE POWER TRAIN WARRANTY IS LIMITED... LOSING POWER OF GAS AND VEHICLE DYING IN THE MIDDLE OF THE HIGHWAY/ROAD CERTAINLY SEEM TO BE A SAFETY HAZARD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531522July 23, 2013
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I WAS TRAVELING 60 MPH ON THE HIGHWAY WHEN THE VEHICLE LOST POWER, I HAD TO COAST OVER TO THE SIDE OF THE ROAD, TURN OFF THE VEHICLE AND TURN IT BACK ON. THE VEHICLE WOULD START BUT THEN RETURN TO IDLE WITH NO THROTTLE RESPONSE. THIS WENT ON REPEATEDLY BEFORE I HAD TO HAVE IT TOWED TO A DEALERSHIP. BECAUSE THIS OCCURRED ON A SATURDAY AFTERNOON THE SERVICE DEPARTMENT WAS CLOSED AND I WAS UNABLE TO SPEAK TO ANYONE. FIRST THING MONDAY MORNING WHEN I WENT IN THEY FIRST TOLD ME THEY DID NOT KNOW ABOUT THE PROBLEMS WITH THE THROTTLE CONTROL UNIT. UPON PRESENTING THEM WITH NUMEROUS COPIES OF COMPLAINTS FILED ON LINE THEY FINALLY ACKNOWLEDGED THAT THERE WAS A PROBLEM. HOWEVER WITH NO RECALL I WOULD NEED TO PAY FOR A REPLACEMENT WHICH WITH TOWING RESULTED IN A $550.00 BILL. APPARENTLY I WAS VERY LUCKY THAT THERE WAS ONE REPLACEMENT IN STOCK (HMMM), OTHERWISE IT WOULD BE WEEKS. I HOPE THE REPLACEMENT WORKS BECAUSE IT HAS BEEN A CHRONIC PROBLEM FOR MONTHS. SKEPTICAL TO SAY THE LEAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526048July 22, 2013
ENGINE, VEHICLE SPEED CONTROL
CAR GOES INTO LIMP MODE AND YOU HAVE TO GET OFF OF HIGHWAY AND TURN OFF CAR AND RESTART TO RESET COMPUTER. THIS WORKS FOR ABOUT 10 MILES AND THEN IT STARTS ALL OVER AGAIN. MY DEALERSHIP HAS THE CAR AND IS REPLACING THE THROTTLE BODY SO WE CAN DRIVE THE CAR AND NOT BE IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526059July 22, 2013
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY, GOING ABOUT 70MPH ON CRUISE CONTROL. THE CRUISE CONTROL SUDDENLY DISENGAGED AND THE CAR STARTED SLOWING DOWN, PLUS THE WRENCH MAINTENANCE SIGN IN THE DASHBOARD LIT UP. I HIT THE GAS AND NOTHING WOULD HAPPEN, I BASICALLY PUT THE GAS PEDAL TO THE FLOOR WITH NO RESULTS. I PULLED OVER TO THE SIDE OF THE ROAD, AVOIDING TRAFFIC, AND PARKED THE CAR. ONCE THE CAR WAS IN PARK, THE CAR STARTED VIBRATING HEAVILY. I SHUT THE CAR DOWN AND WAITED ABOUT 5-10 MINUTES AND THEN STARTED THE CAR AGAIN, IT TOOK ABOUT 3 TRIES TO GET THE CAR TO START AGAIN. I TOOK THE CAR TO THE MECHANIC, THEY COULD NOT GET THE CAR REPEAT THE FAILS AT THAT TIME, SO THEY COULD NOT DETERMINE WHAT HAPPENED. ABOUT A WEEK LATER, I'M ON THE HIGHWAY HEADED TO WORK AND IT HAPPENS AGAIN, SAME SITUATION, EXCEPT THIS TIME ALL THE LIGHTS IN THE DASHBOARD LIT UP AND I WAS NOT USING CRUISE CONTROL. I TOOK THE CAR BACK TO THE MECHANIC AND HE WORKED ON IT FOR A FEW DAYS, CAME BACK AND SAID THAT THE THROTTLE BODY WAS MALFUNCTIONING AND IT NEEDED TO BE REPLACED. BEFORE I DID THAT, I CALLED THE FORD DEALERSHIP AND EXPLAINED THE SITUATION TO THE LEAD MECHANIC THERE AND WITHOUT EVEN SEEING THE CAR, HE AGREED WITH MY MECHANIC THAT IT 100% SOUNDED LIKE A THROTTLE BODY PROBLEM. SO IT HAS BEEN REPLACED AND I HAVE HAD THE CAR BACK WITH NO PROBLEMS SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526053July 22, 2013
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
DRIVING ON HIGHWAY AT ABOUT 65 MPH. DRIVING FOR ABOUT 30 MIN. WHEN VEHICLE STARTED TO STUTTER AND SLOW DOWN. PUSHING THE ACCELERATOR AND NO RESPONSE -RPM AND SPEED DROPPING QUICKLY. ALMOST RUN OVER BY OTHER VEHICLES ON HIGHWAY. WRENCH LIGHT CAME ON THE DASH PANEL. CAR WAS PULLED OVER TO SIDE OF ROAD AND BARELY GOING AT 900 RPM AND ~ 2 MPH. NEEDED TO HA E CAR TOWED. THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE FIXED IMMEDIATELY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526077July 22, 2013
ENGINE, POWER TRAIN
WHILE DRIVING DOWN THE HIGH WAY AT APPROX. 65MPG THE "CHECK ENGINE" LIGHT AND THE ORANGE WRENCH LIGHT CAME ON INDICATING AN ISSUE WITH THE POWER TRAIN. AT THE SAME TIME THE GAS PEDAL BECAME UNRESPONSIVE WHILE THE ENGINE RPMS DROPPED TO A ROUGH IDLE THE FLUCTUATED BETWEEN 800-1200 RPMS. AFTER TURNING THE CAR OFF AND THEN BACK ON THE "CHECK ENGINE" LIGHT WAS ON BUT THE ORANGE WRENCH SYMBOL WAS NO LONGER LIT. I CONTINUED TO DRIVE HOME, MULTIPLE TIMES AFTER THAT THE WRENCH LIGHT CAME ON, THROTTLE BECAME UNRESPONSIVE AND THE ENGINE DROPPED TO A ROUGH IDLE. EACH TIME THIS HAPPENED I TURNED THE ENGINE OFF AND THEN TURNED IT BACK ON AND THE ENGINE OPERATED AS NORMAL FOR A TIME TILL THE WRENCH LIGHT CAME ON AND THE THROTTLE BECAME UNRESPONSIVE. UPON PLUGGING THE CAR TO A DIAGNOSTIC I HAD 3 ERROR CODES THAT INDICATED THAT THE THROTTLE ACTUATOR WAS STUCK OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526095July 22, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
VEHICLE SUDDENLY STARTED DECELERATING AT A RAPID PACE. I WAS DRIVING 60 MPH, AND THE GAS PEDAL SUDDENLY SEEMED TO STOP SENDING GAS TO THE ENGINE. I HAD TO PULL OVER AND COAST TO A STOP. THIS WAS NOT COVERED BY MY LIFETIME WARRANTY AND IS GOING TO COST ME OVER $600 IN TOWING, PARTS AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526108July 22, 2013
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING 35 MPH IN TOWN WHEN VEHICLE SEEMED TO BE LOSING POWER. I PULLED OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS RUNNING AT A VERY ROUGH IDLE . I TRIED TO ACCELERATE BUT IT WOULD BARELY MOVE. I TURNED THE ENGINE OFF AND RESTARTED IT . IT DID THE SAME THING, NO ACCELERATION. I DID THIS SEVERAL TIMES BEFORE IT WOULD RUN PROPERLY. IT SEEMED RATHER JERKY WHILE DRIVING. I WAS ABOUT 10 MILES FROM HOME WHEN THIS HAPPENED. ON THE WAY HOME I WAS DRIVING AT 55 MPH AND IT DIED COMPLETELY. THE CHECK ENGINE LIGHT CAME ON THIS TIME. I GOT IT RESTARTED AND MADE IT HOME. I HAVE A CODE READER AT MY HOUSE. I CHECKED AND CODES P2111 AND P2112 WERE STORED IN THE COMPUTER. I CHECKED WITH A MECHANIC AND WAS TOLD THE CODES RELATE TO THE THROTTLE BODY ASSEMBLY. I WAS GOING TO HAVE IT REPAIRED BUT THE MECHANIC TOLD ME THAT THE PART IS ON NATIONAL BACK ORDER. THIS IS MY ONLY VEHICLE AND I' M AFRAID TO DRIVE. WHAT CAN I DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526119July 22, 2013
ENGINE
VEHICLE HAD ENTERED "LIMP" MODE SEVERAL TIMES. IN THE BEGINNING, IT WAS AN INTERMITTENT ISSUE, BUT SOON PROGRESSED TO HAPPENING SEVERAL TIMES IN A SINGLE TRIP. SEVER TIMES IT OCCURRED WHILE ON A FREEWAY. FORD HAS HAD THE PART TO FIX IT ON BACK ORDER AND IS NOT ESTIMATED TO BE IN STOCK UNTIL SEPTEMBER. I HAVE BEEN WITHOUT A VEHICLE NOW FOR ALMOST 2 MONTHS, AND WILL CONTINUE TO BE OUT ONE FOR WHAT APPEARS TO BE 2 MORE MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526103July 22, 2013
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
AFTER TRAVELING FOR A APPROXIMATELY 45 MINUTES, MY CAR STOPPED ACCELERATING DOWN THE ROAD. AT THIS POINT MY GAS PEDAL WOULD NOT MAKE A DIFFERENCE IN RPM OR SPEED, THEN MY ENGINE BEGAN SHAKING VIOLENTLY. I BARELY WAS ABLE TO MAKE IT TO THE SHOULDER OF THE INTERSTATE. THEN, A WRENCH LIGHT CAME ON THE DASH OF MY VEHICLE. I THEN TURNED THE IGNITION OFF. UPON RESTARTING THE VEHICLE, THE LIGHT WAS GONE AND THE GAS PEDAL WORKED ONCE MORE. I MERGED INTO TRAFFIC AND CONTINUED ON MY TRIP WITH SLIGHT HESITATION ON THE REMAINDER OF MY TRIP. THIS WHOLE SCENARIO HAPPENED AGAIN ON THE 19TH OF JULY 2013 ONLY 20 MINUTES INTO MY TRIP HOME. VEHICLE IS CURRENTLY AT FORD DEALERSHIP BEING CHECKED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526111July 22, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526151July 22, 2013
VEHICLE SPEED CONTROL
THE VEHICLE SUDDENLY STOPPED RUNNING; INITIALLY HEARD A GENTLE THUMP FOLLOWED BY A DECREASE IN RPM < 900 . DEPRESSING THE ACCELERATER HAD NO AFFECT. AFTER COMING TO A COMPLETE STOP I WAS ABLE TO RESTART THE VEHICLE. I TOOK THE VEHICLE TO A FORD DEALERSHIP THE NEXT DAY. THEY WERE UNABLE TO FIND ANYTHING WRONG. THE VEHICLE HAS REPEATED THIS SAME THING 3 TIMES SINCE THE FIRST OCCURENCE. I AM SCHEDULED TO TAKE THE VEHICLE BACK TO THE DEALERSHIP TOMORROW 7-23-13. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526154July 22, 2013
VEHICLE SPEED CONTROL, ENGINE, UNKNOWN OR OTHER
MY 2010 FORD ESCAPE HAS AN INTERMITTENT ISSUE WHERE THE ACCELERATOR STOPS WORKING, THE ENGINE WRENCH ALERT COMES ON, THE ENGINE IS STILL RUNNING. WHEN THIS OCCURS THE VEHICLE HAS BASICALLY STALLED, IN THAT YOU CAN'T ACCELERATE ONLY SLOW DOWN OR COAST. AFTER THE PROBLEM OCCURS YOU MUST TURN THE VEHICLE OFF AND WAIT A FEW MINUTES, THEN IT WILL USUALLY START UP AND THE ACCELERATOR WILL FUNCTION AGAIN. THIS PROBLEM HAS HAPPENED PROBABLY A DOZEN TIMES SINCE IT STARTED, WE USUALLY JUST PULL OVER AND TURN VEHICLE OFF/ON, YESTERDAY THE PROBLEM NEARLY CAUSED AN ACCIDENT THOUGH AS MY SON WAS PULLING OUT OF A PARKING LOT INTO TRAFFIC AND THE VEHICLE STALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526187July 22, 2013
POWER TRAIN, ENGINE
ON JULY 14 2013, MY VEHICLE 2010 FORD ESCAPE XLT STALLED IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE WAS TRAVELING AT 60 MPH WHEN THE INCIDENT OCCURRED. AFTER THE STALL, THE VEHICLE DID NOT RESPOND TO GAS PEDAL. IT SLOWED DOWN. I WAS ABLE TO PULL THE VEHICLE TO SAFETY LANE. DURING THE INCIDENT, THE WRENCH SIGN APPEARED ON THE DASHBOARD INDICATOR. AFTER THE VEHICLE CAME TO COMPLETE STOP, I WAS ABLE TO RESTART THE VEHICLE. I DROVE THE VEHICLE TO THE DEALERSHIP SERVICE CENTER AT REDUCED SPEED OF 25 MPH. THEY DIAGNOSED THAT THE ISSUE IS WITH THE THROTTLE BODY AND MENTIONED THAT THE WHOLE THROTTLE BODY NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526204July 22, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE DRIVING ON HIGHWAY AROUND 70MPH WHEN CAR WENT INTO A "LIMP" MODE AND WOULD NOT ACCELERATE. WRENCH LIGHT CAME ON. AFTER RESTARTING THE CAR, IT PERFORMED AS NORMAL AND NO WRENCH LIGHT WAS LIT. THIS HAS HAPPENED SEVERAL TIMES IN ONE WEEK AT VARYING SPEEDS. MY FORD STORE DID NOT FIND A PROBLEM. I'VE ALSO FELT A SURGE WHEN THE ACCELERATING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526205July 22, 2013
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE EXHIBITED AN ABNORMAL GRINDING NOISE FROM THE REAR PASSENGER'S WHEEL. IN ADDITION, THE CONTACT NOTICED CORROSION AROUND THE WHEEL AND SUSPENSION OF THE REAR PASSENGER WHEEL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526212July 22, 2013
ENGINE
WHILE DRIVING AT FREEWAY SPEEDS, A/C WAS RUNNING (MAX A/C) AND SUDDENLY WHITE SMOKE/MIST WAS COMING OUT OF VENTS. THE CABIN STARTED TO SMELL LIKE COOLANT. NO INDICATOR LIGHTS CAME ON, ENGINE TEMP REMAINED NORMAL, BUT IT CONTINUED TO COME OUT ALONG WITH COOL AIR. THIS INITIALLY HAPPENED DURING MORNING COMMUTE, AND SAME THING HAPPENED DURING EVENING COMMUTE. AFTER TAKING TO DEALERSHIP FOR SERVICE, THE DIAGNOSIS WAS THAT THE HEATER CORE NEEDS TO BE REPLACED, AT AN ESTIMATE OF $1,150. CALLED FORD TO REPORT THE PROBLEM, AS A HEATER CORE SHOULD NOT HAVE TO BE REPLACED ON A VEHICLE WITH THIS FEW MILES ON IT, AND JUST OVER TWO YEARS OLD. WAITING FOR RESOLUTION. WILL BE ALMOST A WEEK WITHOUT CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526220July 22, 2013
VEHICLE SPEED CONTROL
VEHICLE SUDDENLY LOST POWER AND WOULDN'T ACCELERATE... ENGINE EVENTUALLY CUT OFF. CONTINUED TO BE A PROBLEM IN MY ATTEMPT TO GET HOME. HAD IT TOWED TO THE DEALERSHIP THE NEXT DAY, WHERE THEY DISCOVERED A PROBLEM WITH THE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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