Ford Edge Complaints (2015)

731 consumer complaints on file.

#10881407June 29, 2016
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE ON HIGHWAY CAR WENT FROM 45 MPH TO UNDER 5MPH WITHOUT WARNING. LOST ALL FUNCTIONS STEERING ACCELERATION AND BRAKING. WRENCH APPEARED ON DASHBOARD SEE MANUAL. LUCKILY A CAR WAS NOT BEHIND COULD HAVE BEEN A SERIOUS ACCIDENT. WENT TO FORD SAID COULD NOT FIND AN ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877107June 28, 2016
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2015 A FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO 5 MPH AS THE RPMS REDUCED TO ZERO. THE VEHICLE WAS DRIVEN WITH CAUTION TO THE CONTACT'S RESIDENCE. THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL WOULD NEED TO BE REPLACED. THE REMEDY PART WAS ON A MASSIVE BACK ORDER. THE VEHICLE WOULD BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000....UPDATED 09/12/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881349June 28, 2016
ELECTRICAL SYSTEM
AFTER STOPPING AT A STOP LIGHT, IN ATTEMPTING TO PULL OUT, THE CAR ENGINE STOPPED... THERE WAS NO POWER. I WAS ABLE TO COAST AND PULL OVER THEN RESTART THE ENGINE. THIS IMMEDIATELY HAPPENED AGAIN AND ROADSIDE ASSISTANCE WAS CALLED. THIS WAS VERY VERY DANGEROUS AS I HAD NO POWER IN THE MIDDLE OF A BUSY INTERSECTION! THIS TURNED OUT TO BE THE THROTTLE BODY MOTOR WHICH WAS DEFECTIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876653June 26, 2016
UNKNOWN OR OTHER
THE VEHICLE WAS PARKED, I OPENED THE SHADE TO THE VISTA ROOF TO FIND THE LARGE PANEL CRACKED IN SEVERAL LOCATIONS FOR NO APPARENT REASON. THERE WAS NO POINT OF IMPACT, THE VEHICLE HAD NOT BEEN IN A HAIL STORM, ETC. WE WERE CONCERNED IT WOULD SHATTER, WE WERE NOT AT HOME AT THE TIME THIS WAS DISCOVERED, WE DROVE DIRECTLY TO THE FORD DEALERSHIP, THEY STATED IT WOULD BE COVERED UNDER THE STANDARD WARRANTY BUT IT WOULD NEED TO BE ORDERED. WE COVERED THE GLASS WITH CARPET MASTIC TO PREVENT SHATTERING UNTIL A REPAIR COULD BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876602June 25, 2016
ENGINE
I PURCHASED A 2015 FORD EDGE TITANIUM ON APRIL 23, 2015. AROUND FEBRUARY 2016, I BEGAN NOTICING AND HEARING THE VEHICLE MAKE A LOUD NOISE (RARING UP OF THE ENGINE} WHEN IN THE PARK POSITION OR WHEN DRIVING. THE NOISE APPEARS LOUDER WHEN IN THE PARK POSITION. I TOOK THE VEHICLE TO THE FORD DEALERSHIP WHERE I PURCHASED IT TO HAVE IT INSPECTED AND WAS INFORMED IT WAS NORMAL FOR THE VEHICLE TO DO THAT. THE NOISE BECAME WORSE SO I TOOK THE VEHICLE BACK AGAIN. ON MARCH 3, 2016, I WAS THEN INFORMED IT WAS THE COOLING FAN. THE COOLING FAN WAS SUPPOSEDLY REPLACED. HOWEVER, TODAY THE VEHICLE IS DOING THE SAME THING. TO HOPEFULLY GET A SOLUTION TO THIS PROBLEM I FILED A COMPLAINT WITH FORD MOTOR COMPANY. I WAS REFERRED TO THE PERSON OVER MY DISTRICT AND HAVE FOLLOWED THEIR RECOMMENDATIONS BUT STILL TO NO AVAIL. AFTER EVERY SERVICE VISIT I"M BEING TOLD THEY CAN'T FIND ANYTHING WRONG AND THAT THE NOISE IS NORMAL. I REQUESTED FOR A FORD TECHNICIAN TO COME OUT AND INSPECT THE VEHICLE ON JUNE 8, 2016. AS OF TODAY, JUNE 25, 2016, I AM STILL WAITING TO HAVE MY VEHICLE INSPECTED BY A FORD TECHNICIAN. I HAVE VIDEOS OF THE VEHICLE MAKING THE SAME NOISE BEFORE THE COOLING FAN WAS REPLACED AND AFTER IT WAS REPLACED. I HAVE ALSO SHARED BOTH VIDEOS WITH FORD AND THE DEALERSHIP'S SERVICE SUPERVISOR. I AM AFRAID EACH TIME I DRIVE THE VEHICLE BECAUSE I DON'T KNOW IF IT WILL BLOW UP OR NOT BECAUSE THE NOISE IS JUST THAT LOUD. I JUST WANT THE VEHICLE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876411June 24, 2016
VISIBILITY/WIPER
REAR PANEL ON PANORAMIC SUNROOF CRACKED. DEALER CLAIMS WARRANTY WILL NOT COVER GLASS. 5200 MILES ON CAR. LESS THAN A YEAR OLD. NOT SURE WHEN IT HAPPENED. OPENED SHADE YESTERDAY AND NOTICED IT FOR FIRST TIME. NO OBVIOUS ROCK CHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875722June 21, 2016
ENGINE
CAR WAS STOPPED IN A PARKING LOT. NO POWER WHEN ATTEMPTED TO ACCELERATE. SCREEN SHOWED "FULL ACCESSORY POWER ACTIVE" AND THE GREEN LIGHT ON THE STARTER BUTTON WAS FLASHING. CAR WAS PUT IN PARK AND SUCCESSFULLY STARTED. WAS ABLE TO DRIVE MORE THAN 100 MILES LATER WITHOUT ANY ISSUES. TOOK CAR TO DEALER WHERE THEY RAN A COMPUTER SCAN AND DID NOT FIND ANY ISSUES. I'VE NOTED A NUMBER OF ON LINE POSTINGS DESCRIBING SIMILAR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875728June 21, 2016
ENGINE
I WAS PULLING OUT OF A PARKING LOT AND THE CAR DID NOT ACCELERATE, A MESSAGE DISPLAYED ON THE DASH "FULL ACCESSORY POWER AVAILABLE" . I HAD TO PUT THE CAR IN PARK AND RESTART IT. IT RESTARTED FINE AND I PULLED OUT OF THE LOT AND DROVE HOME. WHEN I GOT HOME I GOT MY MANUAL AND TRIED TO LOOK UP THE MESSAGE ON MY DASH, BECAUSE I DIDN'T HAVE A CLUE WHAT IT MEANT. I COULD NOT FIND ANYTHING IN THE MANUAL. SO I LOOKED ON THE INTERNET AND DISCOVERED A LOT OF PEOPLE HAVE HAD THIS PROBLEM NUMEROUS TIMES AND SOME IN BUSY INTERSECTIONS AND TRAFFIC, WHICH SCARES ME TO DEATH! I WAS LUCKY IT WAS IN A PARKING LOT. NOW I AM SCARED TO DRIVE MY CAR UNTIL IT'S FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874116June 14, 2016
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT PLACED THE CHIP FROM THE STARTER BUTTON IN HIS POCKET. WHEN THE CHIP WAS SLIGHTLY BUMPED, IT OPENED THE TRUNK OF THE VEHICLE. AS A RESULT, THE TRUNK BECAME DAMAGED. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THE MECHANIC STATED THAT THE FRAME OF THE VEHICLE NEEDED TO BE REPLACED. THE DEALER DID NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873682June 10, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE SEVERAL TIMES, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN OVER 5 MPH. THE DEALER DIAGNOSED THAT THE THROTTLE BODY FAILED. THE DEALER ALSO STATED THAT THERE WERE MORE THAN 8,000 PARTS ON BACK ORDER AND WERE UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PART FOR THE REPAIR. THE CONTACT WAITED FOR WEEKS FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 9,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873725June 10, 2016
ENGINE, SEATS
ISSUE 1: WHEN AMBIENT AIR TEMPERATURES ARE ABOVE 85 DEGREES THE ENGINE SHUTTERS,ACCELERATES VERY SLOWLY AND THE ENGINE LIGHT FLASHES. THIS HAPPENS CONSISTENTLY ON SHORT AND LONG TRIPS WITHOUT ANY WARNING. ISSUE 2: VENTILATED/COOLED SEATS DO NOT WORK WHEN AMBIENT AIR TEMPERATURES ARE ABOVE 75 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872974June 7, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
THE DOOR SEALS ARE NOT WORKING. WE HAVE WHITE PARTICLES AND ROAD DIRT INSIDE OF THE VEHICLE SINCE THE DAY WE STARTED DRIVING IT. WE ARE GETTING HEADACHES AND COUGHING A LOT IF WE ARE IN THE VEHICLE FOR MORE THAN A FEW MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873103June 7, 2016
UNKNOWN OR OTHER
DOOR AJAR LIGHT REMAINS ON EVEN THOUGH THE DOOR IS CLOSED. THIS IS DANGEROUS BECAUSE THE LIGHTS IN THE CAR ALSO REMAIN ON AT NIGHT FOR SEVERAL MINUTES WHILE DRIVING (AT NIGHT IT CAN BE DIFFICULT TO SEE OUT OF THE VEHICLE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873122June 7, 2016
ENGINE
MY CAR SHUT DOWN WHILE DRIVING. I WAS DRIVING IN A PARKING LOT AND IT JUST SUDDENLY SHUT DOWN. I COULDN'T ACCELERATE. AN ERROR DISPLAYED THAT SAID SOMETHING LIKE FULL POWER ACTIVE ACCESSORY. I WAS ABLE TO RESTART THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872467June 3, 2016
ENGINE, FUEL/PROPULSION SYSTEM
PULLED UP TO A RED LIGHT AND WAITED UNTIL THE LIGHT TURNED GREEN. THEN I ATTEMPTED TO ACCELERATE AND THE THE ENGINE SHUT OFF; HOWEVER, IT IS POSSIBLE THAT THE ENGINE SHUT OFF WHILE THE CAR WAS STOPPED PRIOR TO ACCELERATING. A WARNING CAME UP ON THE VEHICLE DISPLAY, BUT I CANNOT REMEMBER THE EXACT WARNING. I SHIFTED INTO PARK AND STARTED THE CAR BACK UP, AND ALL ERRORS CLEARED. I DROVE AN ADDITIONAL TWO MILES HOME, AND DID NOT EXPERIENCE THE SAME ISSUE (EVEN THOUGH I REPEATED THE SAME PROCEDURE AT TWO STOP SIGNS, FULLY STOPPING AND GRADUALLY ACCELERATING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872234June 2, 2016
STRUCTURE:BODY, EXTERIOR LIGHTING
THE REAR TAIL LIGHT ON THE 2015 FORD EDGE SEL HAS DEVELOPED CRACKS WHICH LEAK AND CAUSE CONDENSATION AND WATER TO BUILD UP INSIDE THE TAIL LIGHT. THIS CREATES THE POTENTIAL FOR A ELECTRICAL SHORT OR FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872241June 2, 2016
EXTERIOR LIGHTING
THE HALOGEN LOW BEAM HEADLIGHTS ON THE 2015 FORD EDGE SEL ARE EXTREMELY WEAK AND PRODUCE VERY LITTLE LIGHT AT NIGHT. THEY END UP CAUSING SEVERE SAFETY ISSUES DERIVED FROM POOR NIGHTTIME VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871753June 1, 2016
UNKNOWN OR OTHER
FORD EDGE SHUT DOWN WHILE DRIVING ON HIGHWAY. MESSAGE ON DASHBOARD APPEARED WITH THIS WARNING: FULL ACCESSORY ACTIVE. IT HAS HAPPENED A FEW TIMES THIS MONTH. THIS COULD BE TRAGIC!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871772June 1, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
THROTTLE BODY. FORD EDGE TITANIUM NEW CAR - HAVE FOR ROUGHLY 6 MONTHS - 10,000 MILEAGE DRIVING ON HIGHWAY DOING 65 - 70 MILES AN HOUR. CAR MAKES A BEEP NOISE AND A LARGE WRENCH APPEARS IN THE LEFT SCREEN ON THE DASHBOARD. NO ABILITY TO USE GAS PEDAL WHICH IS NOW LOCKED UP - CANNOT PRESS DOWN. CAR IS SLOWING DOWN. ONLY OPTIONS TO GO TO SIDE OF ROAD AND TURN OFF. CAR CAN BE RESTARTED. TAKE TO DEALERSHIP ASAP (HAPPENS AGAIN ON THE WAY - THIS TIME ONLY DRIVING APPROXIMATELY 30 MILES AN HOUR). DEALERSHIP SAYS IT IS THE THROTTLE BODY AND THEY HAVE ORDERED PART TO REPAIR. BEEN WITHOUT A CAR FOR A WEEK. STILL AWAITING FOR DEALERSHIP TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870906May 25, 2016
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
I PURCHASED A BRAND NEW 2015 FORD EDGE ON 12/29/15. ON JANUARY 19, 2016, THE ABS BREAK SYSTEM WENT OUT AND IT TOOK 2 WKS TO FIX.THIS HAPPENED WHEN I WAS 4 HOURS FROM MY HOME AND HAD TO LEAVE IT AT A DEALERSHIP THEN DRIVE 4 HOURS BACK TO GET IT. FORD COULD HAVE CARED LESS. YESTERDAY(5/24/2016),I WAS DRIVING DOWN THE HIGHWAY AT THE SPEED LIMIT (70MPH) WHEN SUDDENLY MY VEHICLE'S GAS PEDAL STOPPED WORKING. I IMMEDIATELY FELT THE CAR DE ACCELERATE AND TRIED TO PRESS THE GAS PEDAL TO KEEP UP WITH TRAFFIC. HOWEVER, STOMPING ON THE GAS PEDAL DID NOTHING TO INCREASE THE SPEED. THERE WERE CARS SLAMMING ON THEIR BRAKES AND SWERVING TO GO AROUND ME. I WAS IN THE LEFT LANE OF A 3 LANE HIGHWAY AND MANY CARS AND 18 WHEELERS BEGAN SWERVING TO PASS ME ON THE RIGHT. IT WAS EXTREMELY DIFFICULT TO COAST TO THE SHOULDER. THE POWER STEERING SEEMED TO BE LIMITED AS WELL.THERE WERE 2 NEAR MISSES WITH OTHER CARS AND IT COULD HAVE BEEN A VERY BAD CRASH. I TURNED THE VEHICLE OFF AND BACK ON AND MADE IT TO MY DESTINATION. BUT, THIS HAPPENED A SECOND TIME ON MY WAY HOME IN THE DARK. I TOOK IT IN THE NEXT MORNING AND USED ALL BACK ROADS BUT EVEN AT A LOWER SPEED, THE SAME THING HAPPENED TWICE. FORD NOW TELLS ME THAT THEY ARE HAVING PROBLEMS WITH THE "THROTTLE BODIES" ON THE 2015 EDGE AND THE PART IS BACKORDERED. THEREFORE IT COULD BE 2-3 WEEKS BEFORE MY CAR IS REPAIRED. I PURCHASED THIS CAR IN DECEMBER OF 2016 BRAND NEW OFF THE LOT, LESS THAN 6 MONTHS & LESS THAN 7K MILES LATER I EXPERIENCED AN EXTREMELY DANGEROUS EQUIPMENT FAILURE WITH NO WARNING. FORD CUSTOMER SVC DOES NOT SEEM THE LEAST BIT CONCERNED THAT THEIR CUSTOMERS ARE NOT ONLY INCONVENIENCED BY THIS ISSUE, BUT COULD BE KILLED! WHAT IS WRONG WITH THEM? DOES SOMEONE HAVE TO DIE TO GET THEIR ATTENTION. I AM STILL EXPECTED TO PAY FORD MOTER CREDIT ON THE CAR. HOWEVER, I AM UNABLE TO DRIVE IT.ONCE AGAIN, DOES SOMEONE HAVE TO DIE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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