Ford Edge Complaints (2015)

731 consumer complaints on file.

#11166407January 10, 2019
STRUCTURE:BODY
MOON ROOF WILL NOT CLOSE. OUT OF ALIGNMENT.....2ND TIME THIS HAPPENED. FIRST TIME WAS AFTER DEFECTIVE GLASS FIXED AS GLASS HAD RANDOM CRACKS. CAR WAS PARKED BOTH TIMES WHEN THESE PROBLEMS OCCURRED. ONE IN SUMMER, NEXT IN WINTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161824December 16, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKARA RECALL I HAVE HAD CONTINUOUS ISSUES WITH MY 2015 EDGE WITH THE DOORS BECOMING AJAR. THE FIRST TIME I WAS STUCK IN BELOW ZERO CONDITIONS, WITHOUT BEING ABLE TO HAVE MY HEART ON CLOSE MY DOORS OR LOCK THEM. IF THAT WASNT ENOUGH, I HAD TO CALL A TOW TRUCK BECAUSE MY CAR BATTERY DIED AS A RESULT OF BEING ABLE TO CLOSE THE DOORS. THIS HAS HAPPENED COUNTLESS TIMES AND NOW AGAIN I HAVE ANOTHER ISSUE BUT THE LIFT GATE IS AJAR. THIS TIME HOWEVER THE CAR IS STILL DRIVING. HOW CAN FORD NOT RECALL THIS? YOU SAY IT ISN'T A SAFETY ISSUE BUT I COULD HAVE FROZE TO DEATH, BEEN SERIOUSLY INJURED WHEN I'M DRIVING AND THE DOOR SUDDENLY FLIES OPEN. CORRECT THIS. I WILL END UP FILING A LAWSUIT IF ANYTHING HAPPENS AGAIN. I JUST BOUGHT THIS CAR A YEAR AGO. YOU CANNOT JUSTIFY A $40,000 CAR NOT BEING ABLE TO OPEN OR CLOSE MY DOORS OR TRUNK. GET IT FIGURED OUT OR I WILL BE CONTACTING SOMEONE WHO WILL. I'VE BEEN IN SUPPORT OF FORD SINCE I WAS 16. YOU'RE ABOUT TO LOOSE A VALUABLE CUSTOMER AND I'M ABOUT TO SPREAD THE WORD HOW FORD CANT STAND BEHIND THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161238December 13, 2018
EXTERIOR LIGHTING
REAR HATCH TAILLIGHT LENS HAS CONDENSATION FORM IN IT MAKEING THE LIGHT UNIT FOGS UP. THE CONDENSATION DOES NOT DISAPPEAR IN WARM WEATHER AND IN COLD WEATHER ICE UP. AFTER CHECKING WITH THE DEALER THEY SAY WHEN THEY REPLACE THE ENTIRE UNIT THIS OCCUR AGAIN. THEY SAID IT IS A BAD DESIGN. I LIVE IN A STATE THAT REQUUIRES A VEHICLE YEARLY STATE INSPECTION.AND FOGED UP LENS IS A CONSERN. THIS DOES NOT LEAK INTO THE LENS IN RAIN OR CAR WASH. THIS AUTO IS KEPT GARAGED EXCEPT WHEN IN USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160642December 11, 2018
ENGINE
JUST DRIVING DOWN RURAL ROAD DOING 45 MPH, ENGINE JUST SHUT OFF, WARNING CAME UP SAID TRANSMISSION NOT IN PARK, PUT IN PARK IT RESTARTED AND WAS FINE THE REMAINDER OF TRIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160609December 10, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHEN DRIVING MY VEHICLE, THE RPMS SKY ROCKET BUT WON'T CHANGE. IT'S NOT SHIFTING GEARS AS AN AUTOMATIC IS SUPPOSED TO. ALSO, THE ENGINE HAS BEEN MAKING A WEIRD NOISE ON AND OFF AND WHEN WE TOOK IT IN, THEY TURNED IT ON AND PRESSED THE GAS AND SAID IT WAS FINE. NEVER HAD IT ON RECORD OR ANYTHING. THE FUEL PUMP WENT OUT ABOUT 23K AND NOW THE CAR IS HAVING THE SAME ISSUE AT 50K WITH THE FUEL PUMP OR THE SAME SYMPTOMS AS IT DID BEFORE HAVING THE CAR LUNGE FORWARD OR VIBRATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155459December 2, 2018
ELECTRICAL SYSTEM
I WAS DRIVING, SLOWER AND TURNED LEFT AND FULL ACCESSORY POWER OFF SHOWED UP ON THE PANEL AND MY CAR DIED. I QUICKLY PUT ON MY FLASHERS AND COASTED TO THE SIDE OF THE ROAD, JUST IN TIME FROM GETTING REAR ENDED BY ANOTHER VEHICLE MAKING THE TURN. I TURNED OFF THE CAR AND WAITED A COUPLE OF MINUTES AND RESTARTED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153285November 23, 2018
STRUCTURE:BODY
DISCOVERED ON OR ABOUT 11/19/18 A WAVY CRACK/FISSURE ACROSS REAR-MOST MOON ROOF IWINDOW. THIS IS THE WINDOW COMPONENT OF THE MOON ROOF WHICH DOES NOT MOVE.. THE WINDOW CRACK/FISSURE WAS NOT THE RESULT OF ANY ACCIDENT OR IMPACT WITH ANY OBJECT. I HAVE 38,000 MILES ON THIS VEHICLE. INTERNET SEARCH SUGGESTS THIS MAY BE A COMMON VEHICLE DEFECT. FORTUNATELY THE WINDOW HAS NOT SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151010November 12, 2018
AIR BAGS
TAKATA RECALL...... I WAS WONDERING WHY MY CAR HAS NOT BE RECALLED. WHEN I LOOK IT UP AND IT STATES THAT IT IS AN ELIGIBLE SUBJECT VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149757November 6, 2018
AIR BAGS, POWER TRAIN
CAR WAS TAKEN TO LIBERTY FORD IN WARRENSVILLE RECENTLY FOR AN OIL CHANGE. TOLD THAT THE OIL PAN WAS CRACKED AND OIL WAS LEAKING. NEEDED REPAIR. INDICATED THAT THE CAR WAS UNDER WARRANTY. SO REPAIR WOULD BE DONE FREE. NO INDICATION OF PROBLEM UNTIL CAR WAS TAKEN IN TO SHOP FOR OIL CHANGE. TOLD IT WAS A SMALL LEAK WHEN ASKED WHY I DIDN'T NOTICE IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144264October 30, 2018
UNKNOWN OR OTHER
THE CAR KEEPS LOSING POWER WHILE DRIVING!! IT FLASHES "FULL ACCESSORY POWER MODE" AND THEN COMPLETELY LOSES POWER! THIS LAST TIME WAS MID TURN INTO A STRIP MALL WITH TRAFFIC COMING. I THANK GOD MY DAUGHTER WAS NOT IN THE PASSENGER SEAT! THERE IS NO WARNING OR ANYTHING WHEN THIS HAPPENS, IT JUST QUITS! THIS IS THE 5TH INCIDENT!! I LOOKED ONLINE AND SOOO MANY PEOPLE HAVE HAD THIS HAPPEN JUST LIKE US AT VARIOUS POINTS THROUGHOUT OWNERSHIP AND NO DEALERSHIP CAN DUPLICATE THE PROBLEM SO FORD SAYS THERE IS NO PROBLEM! THERE IS A SERIOUS SAFETY PROBLEM! A CAR IN GREAT SHAPE REGARDLESS OF MILES CANNOT JUST STOP! WHAT IF SOMEONE DIES??!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142793October 26, 2018
UNKNOWN OR OTHER
NOTHING YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141608October 20, 2018
ENGINE, UNKNOWN OR OTHER
SINCE I PURCHASED THE VEHICLE IT HAS BEEN MAKING A JERKING EFFECT AFTER IT PASSES 1ST GEAR TO 2ND. THE JERKING EFFECT SEEMS TO BE COMING FROM THE MOTOR. I TOOK IT TO THE DEALER AND THE DEALER SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. TO THIS DAY IT STILL HAS THE JERKING EFFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133287October 4, 2018
SERVICE BRAKES
2015 FORD EDGE WITH 45, 250 MILES. I WAS DRIVING ALONG AND WENT TO APPLY MY BRAKES. THE PEDAL WENT TO THE FLOOR. I WAS APPROACHING A RED LIGHT. I PUMPED AND PUMBER TO SLOW DOWN. AT THAT TIME, THE BRAKE LIGHT AND THE LOW BRAKE FLUID LIGHTS CAME ON. I HAD NO BRAKES. I HAD TO PULL THE ELECTRIC BARKING BRAKE UP TO STOP. I HAD TO TRAVEL A LITTLE WAYS MORE AND MAKE A U-TURN IN THE MIDDLE OF A 4 LANE BUSY , MAJOR HIGHWAY, IN ORDER TO GET TO A SHOPPING CENTER PARKING LOT. THERE AGAIN NO BRAKES - HAD TO USE MY ELECTRIC PARKING. I WAS SO AFRAID. I AM JUST THANKFUL I THOUGHT OF THE HAND BRAKE, WHICH ALMOST THREW US IN THE WINDSHEILD. IT WAS SUCH A HARD STOP. I CALLED ROADSIDE ASSISTANCE TO GET THE CAR AND TOW THE DEALERSHIP. THEY HAVE VERIFIED, BRAKE LINE BUSTED ON MY CAR. IT HAS A SPLIT IN IT. I PURCHASED THE CAR NEW FROM THE DEALERSHIP. I BELIEVE THIS IS A VERY SERIOUS MATTER. BRAKE LINE BUSTED ON SOMETHING WITH THAT LOW OF MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132876October 2, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
VEHICLE WAS PARKED ON 09/29/18 WITH NO CRACKS. UPON OPENING THE COVER TO THE VISTA SUNROOF ON 0.9/30/18, BOTH FRONT AND BACK PANELS HAD DEVELOPED LONG WAVE LIKE CRACKS BETWEEN THE LAYERS OF GLASS. THERE IS NO INDICATION OF IMPACT TO THE PANELS. A PEN TRACK TEST WAS PERFORMED WITH NO FINDINGS OF ANY IMPACT POINTS. THIS APPEARS TO BE A DEFECT IN THE MATERIAL OR MANUFACTURING PROCESS AS THESE CRACKS APPEAR TO BE STRESS RELATED AND NOT IMPACT RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131530September 25, 2018
STRUCTURE:BODY
PURCHASED 2015 FORD EDGE IN AUGUST 2018, PURCHASED BY MY SON. WE ASKED IF THE SUNROOF WAS THE SAME GLASS AS WINDSHIELD. DEALERSHIP DID NOT READILY KNOW BUT THE 2 PANELS SAID LAMINATE. ONE SUNROOF PANET BROKE AND DEALER SAID IT WASNT THEIR PROBLEM SUV WAS PURCHASED UNDER WARANTY AND NEWLY OWNED, WITHING ABOUT 20 DAYS. THE DEALER TOLD MY SON TO CALL INSURANCE AND INSUARANCE WAS TO PAY PLUS MY SON PAID DEDUCTIBLE. THE DEALERS AUTO BODY SAID THEY FOUND A PIECE OF GLASS AND REPLACED IT RATHER THAN ORDER NEW. THE DEALER REPLACED WITH THE TYPE OF GLASS THAT IS TEXTURED AND THEY SAID IT SHATTERS INTO SMALL PIECES. IT DOES NOT MATCH THE TINTED LAMINATE THAT WAS THERE OR THE SECOND OTHER SUNROOF PANEL THAT IS THERE. IT CAN'T BE USED FOR FEAR OF EXPLODING AND WHY DID THEY PUT IN SOMETHING UNSAFE AND WORTHLESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127887September 6, 2018
UNKNOWN OR OTHER
SPONTANEOUS 30 INCH CRACK TO THE FRONT PANEL OF THE PANORAMIC SUNROOF. CONCERN FOR DEFECTIVE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124523September 5, 2018
STEERING
POWER STEERING WENT OUT WHILE DRIVING VEHICLE MAKING STEERING NEAR IMPOSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123961September 1, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
JUST OVER A MONTH AFTER PURCHASE, MOONROOF BEGAN TO MALFUNCTION. IT WOULD OPEN, BUT NOT CLOSE. VEHICLE WAS STATIONARY IN A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123072August 28, 2018
POWER TRAIN
2015 FORD EDGE TRANSMISSION SHIFTS EXTREMELY HARD WHEN CHANGING ACCELERATION RATES FROM LOW TO HIGH. SOME TIMES YOU CAN HEAR THE ENGINE REV BEFORE IT DROPS IT INTO GEAR. THIS HAPPENS IN BOTH CITY AND HIGHWAY DRIVING AT ALL TIMES OF THE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121982August 23, 2018
STRUCTURE:BODY
REAR ROOF GLASS HAS NOW CRACKED FOR A SECOND TIME. SPIDER-LIKE VEINS. INSURANCE CLAIM COVERED THE FIRST REPAIR, BUT CLEARLY THE MANUFACTURER HAS AN ISSUE BASED ON THE NUMBER OF COMPLAINTS ABOUT THIS PROBLEM. COULDN'T TELL YOU WHEN OR HOW IT HAPPENED, BUT THERE IS NO VISIBLE DAMAGE (I.E. ROCK, ETC.) THAT COULD HAVE CAUSED THE BREAKAGE. FORD NEEDS TO ADDRESS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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