Ford Edge Service Bulletins
166 manufacturer communications on file.
- July 28, 2022•Document ID: 10216957Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SSM 50970
- Date Added:
- August 2, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 Edge vehicles may exhibit a concern during an accessory protocol interface module (APIM) software update where the vehicle fails to recognize the universal serial bus (USB) drive or center display screen does not acknowledge USB programming has started. If the Ford Diagnosis and Repair System (FDRS) application titled Module Update Repair has been performed previously but the vehicle fails to indicate that the USB programming has started, inform customers that they can continue to drive the vehicle and engineering is currently working on a solution, expected by the end of August 2022. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (2)Associated Documents - July 22, 2022•Document ID: 10216544Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 50959
- Date Added:
- July 29, 2022
- Manufacturer:
- FORD
SummarySome 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle speakers. To correct this condition, contact the VOXX Customer Service Department at 1-866-869-7888. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
Associated Products (12)Associated Documents - June 24, 2022•Document ID: 10214840Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 50884
- Date Added:
- June 30, 2022
- Manufacturer:
- FORD
SummarySome 2021 Edge vehicles may exhibit the front camera not turning back on if the camera system button is pressed once the vehicle is below the speed threshold of 6MPH (10km/h). This may be due to the accessory protocol interface module (APIM) software. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update, expected in September 2022. Software will update automatically if the vehicle is connected to Wi-Fi. Monitor OASIS for additional information. Schedule a service appointment for customers that are not connected to Wi-Fi once the repair becomes available.
Associated Products (1)Associated Documents - June 21, 2022•Document ID: 10214865Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- 22B08-S1
- Date Added:
- July 1, 2022
- Manufacturer:
- LINCOLN
SummaryCertain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery: In some of the affected vehicles, an internal error in the Accessory Protocol Interface Module (APIM) or Telematics Control Unit (TCU) module software will prevent the receipt of software updates or enhancements for these modules Ford Power-Up or Lincoln Way. The module will operate as intended otherwise.
Associated Products (4)Associated Documents - June 21, 2022•Document ID: 10214832Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50873
- Date Added:
- June 30, 2022
- Manufacturer:
- LINCOLN
SummarySome 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.
Associated Products (25)2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Navigator2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford Mustang2021 Ford Ranger+ 5 moreAssociated Documents - June 17, 2022•Document ID: 10214826Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SSM 50866
- Date Added:
- June 30, 2022
- Manufacturer:
- FORD
SummarySome 2021 Edge vehicles may exhibit the front camera not turning back on if the camera system button is pressed once the vehicle is below the speed threshold of 6MPH (10km/h). This may be due to the accessory protocol interface module (APIM) software. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update, expected in September 2022. Software will update automatically if the vehicle is connected to FordPass. Monitor OASIS for additional information. Schedule a service appointment for customers that are not connected to FordPass once the repair becomes available.
Associated Products (1)Associated Documents - June 6, 2022•Document ID: 10213708Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT
- Mfr Comm. #:
- SSM 50829
- Date Added:
- June 17, 2022
- Manufacturer:
- FORD
Summary2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC) U1A01:93 stored in the telematics control unit (TCU). This may be due to various software parameters within the TCU. If this DTC is identified during normal diagnostics, but the vehicle does not exhibit any customer concerns around the TCU operation, clear this DTC and no further repairs are recommended. If the DTC returns after being cleared or if the vehicle exhibits connectivity concerns with the TCU, continue with normal Workshop Manual (WSM) diagnostics. If set erroneously, this DTC does not cause any observable concerns or warning messages and does not affect vehicle performance or durability. Ford is developing a software update which will be delivered to the vehicle via an over-the-air (OTA) TCU update in July 2022 to prevent this DTC from setting erroneously.
Associated Products (11)Associated Documents - May 24, 2022•Document ID: 10212957Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50804
- Date Added:
- June 1, 2022
- Manufacturer:
- FORD
SummarySome 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
Associated Products (31)2023 Ford E-3502023 Ford E-4502022 Ford Bronco2022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Maverick2022 Ford Mustang2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford E-3502021 Ford E-450+ 11 moreAssociated Documents - April 28, 2022•Document ID: 10210850Service Bulletin/Repair InstructionsTIRES:SIDEWALL
- Mfr Comm. #:
- SSM 50733
- Date Added:
- May 3, 2022
- Manufacturer:
- FORD
SummarySome 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.
Associated Products (33)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford F-1502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford Bronco Sport2021 Ford E-350+ 13 moreAssociated Documents - April 27, 2022•Document ID: 10210898Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 22B08
- Date Added:
- May 4, 2022
- Manufacturer:
- FORD
SummaryCertain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles - Electronic Control Module Recovery: In some of the affected vehicles, an internal error in the Accessory Protocol Interface Module (APIM) or Telematics Control Unit (TCM) module software will prevent the receipt of software updates or enhancements for these modules from Ford Power-Up or Lincoln Way. The module will operate as intended otherwise.
Associated Products (4)Associated Documents - April 20, 2022•Document ID: 10210804Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 50715
- Date Added:
- May 3, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a loss of Bluetooth pairing after a key cycle after accessory protocol interface module (APIM) replacement and programming or a software update. This may be due to APIM software. To correct the concern: 1. Perform master reset via settings > general settings > reset > master reset. 2. Make sure customer device is up to date. 3. Reboot customer device. For claiming, use causal part -14G670- and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (6)Associated Documents - April 20, 2022•Document ID: 10210803Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 50714
- Date Added:
- May 3, 2022
- Manufacturer:
- FORD
SummarySome 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a USB Error 0 being displayed in the infotainment screen during Programmable Module Installation (PMI) on the replacement accessory protocol interface module (APIM) ordered on 01-Jan-2022 and through 13-Apr-2022. This maybe due to a software issue with the replacement APIM. Order another APIM from Ford Component Sales (FCS). Service stock has been corrected.
Associated Products (3)Associated Documents - April 15, 2022•Document ID: 10210393Service Bulletin/Repair InstructionsEQUIPMENT; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB 22-2150
- Date Added:
- April 20, 2022
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 22-2117 to update the Issue, Action, Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface module (APIM) or telematics control unit (TCU) using the Ford Diagnosis and Repair System (FDRS) and Universal Serial Bus (USB) drive. The PTS OTA Dashboard on vehicles with this condition may also display multiple APIM and/or TCU updates have failed, and/or a no OTA history message. In addition, on vehicles with this condition, the customer may have reported experiencing a Ford Power-Up software update failure message via the vehicle display and/or FordPass/LincolnWay. This may be due to an internal software error. To correct this condition, follow the Service Procedure to update and/or recover the APIM/TCU. Note: Only 10% of vehicles may require this procedure.
Associated Products (4)Associated Documents - April 5, 2022•Document ID: 10210941Service Bulletin/Repair InstructionsCOMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT
- Mfr Comm. #:
- SSM 50651
- Date Added:
- May 4, 2022
- Manufacturer:
- LINCOLN
SummaryIn various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option
Associated Products (30)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape+ 10 moreAssociated Documents - March 31, 2022•Document ID: 10209710Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- OTA Su2 P2 Edge
- Date Added:
- April 5, 2022
- Manufacturer:
- FORD
SummarySoftware Update 2 (SU2) Phase 2 for 2021 Model Year Edge vehicles is now available. Involves: Fix for availability of subscription services, and an update resolve any blank screens or distorted images (22S14).
Associated Products (1)Associated Documents - March 22, 2022•Document ID: 10209415Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SEATS
- Mfr Comm. #:
- SSM 50621
- Date Added:
- March 30, 2022
- Manufacturer:
- FORD
SummarySome 2022 Edge/Nautilus vehicles built on or before 14-Mar-2022 may exhibit a driver seat switch inoperative with diagnostic trouble codes (DTC) B14CE and B14D0 stored in the driver seat module (DSM). This may be due to a spread terminal. To correct this condition, inspect terminals 1,2,5, and 6 of connector C341F for possible terminal spread using a flex probe kit. If there is damaged detected, refer to Cell 005 of the Wiring Diagram and Workshop Manual (WSM), Section 100-00 General Information > Wire Terminal Inspection and Removal for inspection and repair procedures.
Associated Products (2)Associated Documents - March 21, 2022•Document ID: 10209209Service Bulletin/Repair InstructionsSEATS; EQUIPMENT:MECHANICAL; EQUIPMENT
- Mfr Comm. #:
- TSB 22-2104
- Date Added:
- March 22, 2022
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (20)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford F-1502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Lincoln Nautilus2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Lincoln NautilusAssociated Documents - March 18, 2022•Document ID: 10209222Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 50617
- Date Added:
- March 22, 2022
- Manufacturer:
- LINCOLN
SummarySome 2020-2022 Edge ST and Nautilus vehicles equipped with an 8F57 transmission built on or before 18-Mar-2022 may exhibit a return to park when shifting to drive or reverse with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) P2707 stored in the powertrain control module (PCM). This vehicle may also have P0761 and/or P07E6 and/or P2705 in the PCM. This may be due to an F (2, 8) clutch piston. To correct this condition, inspect the F (2, 8) clutch piston for damage to the rubber sealing surface. Refer to Workshop Manual (WSM), Section 307-01. For claiming, use causal part 7D402 and applicable labor operation in Section 07 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents - March 8, 2022•Document ID: 10209030Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SSM 50566
- Date Added:
- March 15, 2022
- Manufacturer:
- FORD
SummarySome 2022 Ford and Lincoln vehicles may need to perform A/C leak detection diagnostics. The 2022 Workshop Manual (WSM), Section 412-00 for A/C leak detection diagnosis is incomplete and is in the process of being updated. At this time, Pinpoint Test AN of Section 412-00 in the 2022 F-150 WSM can be used temporarily for the service procedure and specifications. Use the correct vehicle specific removal and replacement sections as needed. A new labor operation 19700A45 has also been released to align with the new procedure.
Associated Products (16)Associated Documents - February 28, 2022•Document ID: 10208356Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- OTA SU2 P1-2 Edg
- Date Added:
- March 1, 2022
- Manufacturer:
- FORD
SummarySoftware Update 2 (SU2) Phase 1 & 2 for 2021 Model Year Edge vehicles is now available. Involves: Fix for availability of subscription services.
Associated Products (1)Associated Documents