Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10185507March 19, 2007
SUSPENSION:REAR
TL*-THE CONTACT STATED THAT WHILE DRIVING HIS 2003 CROWN VICTORIA AT A SPEED OF 55 MPH, THE VEHICLE STARTED MAKING A KNOCKING NOISE AND THE VEHICLE SOUNDED OF METAL GRINDING AGAINST METAL. THE CONTACT STATED THAT THE VEHICLE CAME TO A COMPLETE STOP AND A FEW SECONDS LATER THE VEHICLE STARTED MOVING AGAIN. WHEN THE VEHICLE STOPPED, HE TOOK HIS FOOT OFF OF THE ACCELERATOR AND THE VEHICLE WOULD START GOING AT A LOW SPEED AND WOULD ACCELERATE TO 55 MPH. HE TOOK THE VEHICLE TO A MECHANIC SHOP AND WAS INFORMED THAT THERE WERE PROBLEMS WITH THE REAR SUSPENSION. THE CURRENT MILEAGE WAS 96,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185030March 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT OWNS A 2007 FORD CROWN VICTORIA, AND WHILE MAKING A LEFT HAND TURN AT 5 MPH THE BALL JOINT ON THE FRONT DRIVER'S SIDE FELL OFF. THE CONTACT TOOK VEHICLE TO THE DEALER, AND THEY REPLACED BOTH FRONT BALL JOINTS. THE FAILURE MILEAGE WAS AT 81,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184299March 6, 2007
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. WHILE DRIVING 45 MPH ANOTHER VEHICLE DROVE INTO THE CONTACT' VEHICLE S LANE AND CRASHED INTO THE VEHICLE HEAD ON. THE CONTACT'S HEAD HIT THE STEERING WHEEL WHILE WEARING A SEAT BELT. HOWEVER, THE AIRBAGS DID NOT DEPLOY. THE CONTACT HAS A POLICE REPORT AND PICTURES. THE VEHICLE WAS TOWED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10184195March 5, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SUSPENSION:REAR
TL*- THE CONTACT STATED THAT THE 2003 CROWN VICTORIA POLICE INTERCEPTOR HAD A RECALL 04V328000 THAT WAS REPAIRED 08/24/04 FOR THE REAR SUSPENSION. HE STATED THAT THIS WAS THE SECOND FAILURE. WHILE DRIVING AT 45 MPH ON THE PARKWAY THE VEHICLE LOST POWER. THE VEHICLE WOULD NOT REGAIN SPEED AND HE COASTED DOWN THE HILL TO THE AUTO DEALERSHIP. HE HEARD A SCREECHING NOISE COMING FROM THE REAR AXLE. ON THAT DAY HE WAS TAKING THE VEHICLE TO HAVE THE RECALL REPAIRED. THE CONTACT STATED THAT THE RECALL WAS REPAIRED, AND THERE WERE NO PROBLEMS WITH THE VEHICLE UNTIL 02/27/07. WHILE DRIVING AT 55 MPH ON A CLEAR DAY THE VEHICLE MADE A SCREECHING NOISE FROM THE REAR AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY DURING RUSH HOUR. HE SMELLED SMOKE, AND NOTICED A HUGE CLOUD OF SMOKE COMING FROM THE REAR DRIVER'S SIDE. THE CONTACT STATED THAT THIS VEHICLE WAS STUCK IN THE EXPRESS LANE AND COULDN'T MOVE IT. HE STATED THAT HE JUMPED OUT THE VEHICLE AND NOTICE THE TIRE WAS POINTED AT A 45 DEGREE ANGLE. THE CONTACT PLACE THE GEAR SHIFT LEVER IN PARK AND THE VEHICLE ROLL BACKWARDS, HE STATED THAT HE GOT THE VEHICLE TO STOP BY PUTTING SOME ROAD DEBRIS BEHIND THE WHEEL AND TURN THE STEERING WHEEL TO GET THE WHEEL TO CHANGE ANGELS. HE WAS ABLE TO STOP THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND WAS INFORMED THAT THE REAR AXLE BROKE, AND THE BRAKED LINE RUPTURED. THE DEALERSHIP INFORMED HIM THAT THE BRAKE LINE RUPTURE WAS WHAT CAUSED THE SMOKE. THE FAILURE MILEAGE WAS 50000 AND THE CURRENT MILEAGE WAS 81232. UPDATED 04/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183835February 28, 2007
AIR BAGS:FRONTAL
FRONT END CRASH WITH 2002 FORD CROWN VIC ON INTERSTATE 95 IN BALTIMORE COUNTY MARYLAND. THE PASSENGER AIR BAG DEPLOYED BUT THE DRIVERS SIDE AIR BAG DID NOT. PRIOR TO THIS ACCIDENT THIS MORNING THERE HAD NOT BEEN ANY INDICATION THAT THE AIR BAG SYSTEM HAD ANY PROBLEMS. THE DAMAGE WAS THE RIGHT FRONT FENDER, BUMPER, AND HOOD. THE VEHICLE HAD TO BE TOWED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10181661February 5, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
RE: REAR BRAKE LIGHTS WITH LIGHT TO MODERATE BRAKING WHEN STARTING TO PUSH BRAKE PEDAL THE REAR LIGHTS COME ON. WHEN YOU REACH A POINT THAT YOU EASE UP ON THE PEDAL PRESSURE, (EVEN SO SLIGHT THAT YOU DON'T FEEL THE PEDAL MOVE), THE BRAKE LIGHTS GO OFF. THE VEHICLE IS ACTUALLY STILL BRAKING. IF YOU PROCEED TO APPLY PRESSURE AGAIN THE BRAKE LIGHTS COME BACK ON AND ONCE AGAIN AS SOON AS YOU EASE UP ON PEDAL PRESSURE THE LIGHTS GO OFF. I FOUND MYSELF SITTING AT STOP SIGNS, RED LIGHTS, EVEN IN THE MIDDLE OF THE ROAD WAITING TO TURN LEFT WITH MY FOOT ON THE BRAKE, BUT NO REAR BRAKE LIGHTS ON. A NEW BRAKE LIGHT SWITCH WAS INSTALLED WITH NO CHANGE. I CHECKED A ONE YEAR NEWER VEHICLE, SAME MAKE AND MODEL, AND IT WAS DOING THE SAME THING. I CALLED A LOCAL FORD DEALER AND HE NEVER HEARD OF THE PROBLEM. HE CHECKED WITH ONE OF THEIR SIMILAR VEHICLES ON THE LOT AND DISCOVERED THE SAME PROBLEM. HE CALLED A FACTORY REP WHO KNEW NOTHING OF THE PROBLEM. THAT'S ALL THE FURTHER IT WENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180982January 29, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1997 FORD CROWN VICTORIA AT 45 MPH AND COMING TO A STOP LIGHT THE BRAKE PEDAL WAS ALMOST TO THE FLOOR SLOWING THE VEHICLE DOWN. , THEN THE FRONT BRAKES ENGAGED AND STOPPED THE VEHICLE. THE CONTACT LOOKED INTO THE REARVIEW MIRROR AND NOTICED FLUID ON THE GROUND BEHIND THE VEHICLE. THE CONTACT DROVE THE VEHICLE HOME AND LATER TOOK THE VEHICLE IN TO BE REPAIRED. THE MECHANIC STATED THAT BRAKE LINE ROTTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180913January 28, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WILL NOT SHIFT INTO OVERDRIVE. FAILURE OCCURRED AT 50,000 MILES .POLICE PACKAGE-TN. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179118January 19, 2007
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
2005 FORD CROWN VICTORIA POLICE INTERCEPTOR W/ 36881 MILES BEGAN HAVING REAR AXLE NOISE. UPON SERVICE AT LOCAL FORD DEALERSHIP IT WAS DETERMINED THAT THE REAR AXLE BEARINGS HAD FAILED AND WORN INTO THE SHAFT. DEALERSHIP REPLACED AXLE SHAFTS AND BEARINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178967January 17, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, STEERING:LINKAGES
TL* - THE CONTACT HAS A 1996 FORD CROWN VICTORIA POLICE INTERCEPTOR WITH 108000 MILES AND THE PROTECTIVE SHIELD THAT COVERS THE FUEL TANK HAS NOT BEEN INSTALLED. THE CONTACT FOUND THAT THERE WAS A RECALL (02I003000): AND (96V135000) FOR STEERING:LINKAGES THAT HAD NOT BEEN FIXED ON HIS VEHICLE. WHEN HE TOOK THE VEHICLE TO THE DEALER THEY TOLD HIM THAT HIS VEHICLE DID NOT FALL UNDER THE RECALL. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH HIS VEHICLE IN REGARDS TO THE RECALL TO DATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178995January 17, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE BRAKE FLUID IN MY 1995 FORD CROWN VICTORIA HAD TO BE TOPPED OFF LAST WEEK. THE RED BRAKE LIGHT CAME ON INDICATING THE FLUID WAS LOW. AFTER FILLING THE FLUID AND DRIVING THE CAR, THE PEDAL FELT A LITTLE ON THE SOFT SIDE, BUT NO LIGHT. ON MY WAY TO WORK TODAY, I WAS 2 MILES FROM HOME AND WENT TO APPLY THE BRAKES. I HAD NO BRAKES WHATSOEVER. THE PEDAL DID HAVE SOME FEEL TO IT, BUT THERE WAS ABSOLUTELY NO BRAKES. LUCKILY, I VEERED OFF THE ROAD AVOIDING A COLLISION WITH A CAR, AND HAD TO DOWNSHIFT THE CAR TO GET IT TO SLOW DOWN. AFTER GETTING THE CAR TO 5 OR SO MPH, I SHIFTED INTO REVERSE TO STOP THE CAR, THEN PARK. THE RED BRAKE LIGHT NEVER CAME ON AND I HAD NO WARNING OF THE FAILED BRAKES. AFTER INSPECTION, I FOUND BOTH BRAKE LINES TO BE RUSTED OUT ON THE DRIVERS SIDE FRAME RAIL. ALL BRAKE LINES ON THE CAR WERE INSPECTED AND ARE EXTREMELY RUSTY. THE CAR IS INOPERABLE AND HAS NOT BEEN REPAIRED AS OF YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177932January 5, 2007
TIRES:TREAD/BELT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:HORN
TL* - THE CONTACT STATED THAT THE HORN WOULD NOT WORK. THE BATTERY ALSO FAILED. THE VEHICLE HAD TO BE TOWED TO THE DEALER AND THEY INSTALLED A USED BATTERY. SHE FUSED AND THEN THEY REPLACED IT WITH A CHEAP BATTERY THAT DID NOT FIT THE VEHICLE. THE TIRE ON THE PASSENGER BACK SIDE HAD NO TREAD, AND THE VEHICLE WOULD SKID WHEN GOING UP HILL. UPDATED 1/31/2007 - THE REAR DEFROST WAS INOPERATIVE. THE DEALER DETERMINED THAT THE GRID WAS BAD AND SUSPECTED A BAD CONNECTION AT THE GLASS. THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER DETERMINED THAT THE VEHICLE HAD AN LEAKING GAS CAP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177457January 1, 2007
ENGINE AND ENGINE COOLING:ENGINE
ENGINE #3 CYLINDER VALVE SEAT FAILED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177276December 29, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
AT 1:15 A.M. ON DECEMBER 27, 2006, I DROVE MY 1997 CROWN VICTORIA FOR APROXIMATLY 20 MILES AND PARKED IN MY DRIVEWAY. ABOUT AN HOUR AND THIRTY MINUTES LATER, I WAS AWAKEN BY A POPPING SOUND AND THE DOG BARKING. I LOOKED OUT THE WINDOW TO FIND THE CAR'S ENGINE COMPARTMENT FULLY ENGULFED IN FLAMES. I THEN CALLED 911 AND RAN OUT TO TRY TO EXTINGUISH THE FIRE WITH A GARDEN HOSE. THE HEAT FROM THE FIRE BURNED THROUGH THE HOOD ON THE DRIVERS SIDE IN THE AREA OF THE BRAKING SYSTEMS MASTER CILINDER, THEN IGNITED THE DRIVERS SIDE TIRE AND ALL PLASTIC COMPONENTS RENDERING THE HOSE INEFECTIVE. BY THE TIME THE FIRE TRUCK ARRIVED, THE FLAMES HAD SPREAD TO THE PASSENGER SIDE OF THE CAR AND A MASSIVE PLASTIC / RUBBER FIRE ENSUED.THE FIREMEN DOUSED IT WITH WATER FOR ABOUT FIFTEEN MINUTES THEN USED A FOAMING AGENT TO EXTINGUISH WHAT WAS LEFT OF THE VEHICLE. AFTER INSPECTING THE REMAINS, IT WAS OBVIOUS THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT BECAUSE THE INTERIOR OF THE CAR WAS MOSTLY INTACT. I HAD OWNED THIS VEHICLE FOR A NUMBER OF YEARS AND HAD IT MAINTAINED ON A REGULAR BASIS. THE ONLY MAJOR REPAIR PERFORMED ON THE CAR WAS REPLACING A DEFECTIVE INTAKE MANIFOLD (THAT TOO SHOULD HAVE BEEN RECALLED, DUE TO THE HIGH NUMBER OF INCIDENTS INVOLVING THAT PERTICULAR MANIFOLD DESIGN). AFTER FURTHER RESEARCH INTO THE CAUSE OF THIS FIRE, I DISCOVERED THAT THIS WAS NOT AN ISOLATED INCIDENT. IT WOULD SEEM THAT THIS IS A COMMON PROBLEM IN SEVERAL MODELS MADE BY THE FORD MOTOR COMPANY. TO RESEARCH THIS PROBLEM GO TO WWW.VEHICLE-INJURIES.COM AND LOOK UNDER "FORD EXPEDITION CRUISE CONTROL SWITCH FIRES".
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10177281December 29, 2006
ENGINE AND ENGINE COOLING
2006 FORD CROWN VICTORIA PURCHASED IN JUNE 2006. PROBLEM OCCURRED ABOUT 1 MOINTH AFTER PURCHASE (LATE JUNE). I WAS DRIVING OUT OF MY APT COMPLEX, WHEN I STOPPED AT THE GATE, THE ENGINE SUDDENLY WENT CRAZY. IT WAS AS IF IT HAD MAX THROTTLE EXCEPT MY FOOT WAS ON THE BRAKE NOT THE ACCELERATOR PEDAL. IF I HAD NOT HAD MY FOOT ON THE BRAKE, I WOULD HAVE CRASHED INTO THE GATE. I PUT THE CONTROL INTO NEUTRAL AND THE ENGINE CONTINUED TO RACE FOR ABOUT 6-7 SECONDS, THEN IT STOPPED AND IT WAS LIKE NOTHING HAD HAPPENED. I TOOK IT TO THE DEALER AND THEY RAN DIAGNOSTICS. NOTHING WRONG. SO I SAID IT WAS A FLUKE. BUT NOW 2 DAYS AGO (12-27-06), IT HAPPENED AGAIN. I TOOK IT TO THE DEALER AND THEY RAN DIAGNOSITICS - AGAIN NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177173December 28, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* - THE CONTACT STATED THAT THE INTAKE MANIFOLD CRACKED AND LEAKED COOLANT. THE VEHICLE HAS APPROXIMATELY 89,000. THE CONTACT WAS DRIVING 55-60 MPH ON THE INTERSTATE, AND THE WEATHER CONDITIONS WERE FAIR. THE CONTACT SAW A PLUME OF WHITE SMOKE FOLLOWING BEHIND HIM. THE CONTACT IMMEDIATELY DROVE THE VEHICLE TO A REPAIR SHOP. THERE WERE NO WARNING SIGNS OR SIGNS OF OVERHEATING. THE DEALER REMOVED AND REPLACED THE INTAKE MANIFOLD AND ADDED ENGINE COOLANT. *AK UPDATED 01/26/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176756December 21, 2006
ENGINE AND ENGINE COOLING
97 FORD CROWN VICTORIA AND 97 MERCURY GRAND MARQUIS WITH 4.6 V8 ENGINES HAVE BOTH HAD THE PLASTIC INTAKE MANIFOLD REPLACED DUE TO CRACKING AND LEAKING COOLANT AND RESULTING IN CONSIDERABLE EXPENSE. THIS OWNER JOINED A CLASS-ACTION SUIT HELD IN FEDERAL COURT IN OAKLAND CALIF. AND ON 12-16-05 ISSUED A JUDGMENT RULING THAT FORD WOULD REIMBURSE FOR THIS PROBLEM. A VERY SHORT THREE MONTH PERIOD WAS PROVIDED FOR OWNERS TO CLAIM THIS REIMBURSEMENT. IT IS NOT KNOWN IF THE COURT REQUIRED NOTIFICATION OF THE OWNERS OF THIS RULING. IF IT DID THIS OWNER DID NOT RECEIVE NOTIFICATION. THE EXPENSE FOR BOTH CARS WAS $1500. FORD NOTIFIED FLEET OWNERS AND OFFERED REPLACEMENT OF THE MANIFOLD. HOWEVER, PRIVATE OWNERS WERE EXCLUDED. IN VIEW OF THIS NOTIFICATION AND THE COURT RULING, REIMBURSEMENT OF THIS EXPENSE SHOULD APPLY TO PRIVATE OWNERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176577December 19, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* - THE CONTACT STATES THAT THERE WAS A RECALL ON HIS 1997 CROWN VICTORIA. THE CONTACT SAID THAT 8:20 AM ON 12/19/06 WHILE ATTEMPTING TO PASS ANOTHER VEHICLE WHEN HE NOTICE A LARGE TRAIL OF STEAM AND SMOKE COMING FROM THE REAR OF HIS VEHICLE. THE CONTACT PULLED TO SIDE OF ROAD AND STEAM AND SMOKE STOPPED, AT WHICH TIME HE OPENED HOOD OF VEHICLE AND NOTICED COOLANT RUNNING ON TOP OF THE ENGINE. CONTACT CALLED THE FORD DEALERSHIP OF KANSAS. THE FORD DEALERSHIP INFORMED CONTACT THAT THE INTAKE RADIATOR HAD CRACKED. THE REPRESENTATIVE THEN ASKED QUESTIONS REGARDING THE PROBLEM AND TOLD HIM THAT THERE WAS A RECALL ON THE INTAKE FUEL MANIFOLD BUT, THAT THE RECALL HAD EXPIRED IN 2004. THE REPRESENTATIVE ALSO TOLD THE CONTACT THAT THE INTAKE HAD TO HAVE A CRACK IN IT IN ORDER FOR THEM TO HAVE REPAIRS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176386December 18, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL*- THE CONTACT CALLED REGARDING A FIRE TO HER VEHICLE, WHICH STARTED UNDER THE HOOD OF HER VEHICLE, AT THE TIME OF THE INCIDENT VEHICLE WAS PARKED. THE CONTACT CALLED THE FIRE DEPARTMENT AND THEY PUT OUT THE FIRE. AT THE TIME OF THE INCIDENT CONTACT WASN'T AWARE OF NHTSA CAMPAIGN NUMBER 99V124000. THE CONTACT IS NOT SURE WHERE THE FIRE STARTED BUT, WAS INFORMED BY THE FIRE DEPT. THAT IT WAS AN ELECTRICAL PROBLEM. CONTACT VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND WANTED TO KNOW IF THERE WAS ANYWAY SHE COULD GET REIMBURSED. THE CONTACT CAN ALSO PROVIDE A FIRE DEPARTMENT REPORT AND PICTURES IF NEEDED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10175979December 12, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
I HAVE A 2003 FORD CROWN VICTORIA THAT HAS STARTED TURNING ON THE WINDSHIELD WIPERS AND THE LIGHTS. THIS ONLY HAPPENS WHEN THE CAR HAS REACHED OPERATING TEMPS. I HAVE ALSO NOTED DASH LIGHTS AND OTHER AUTOMATIC FEATURES SELF ACTIVATING. AGAIN THIS ONLY WHEN THE CAR IS HOT (NOT WHEN FIRST STARTED).THE DEALERS HAVE BEEN NO HELP AS TO THE CAUSE OF THE PROBLEM (I THINK IT MAYBE RELATED TO THE OVERHEATING PROBLEM FORD IS HAVING IN POLICE CARS AND TAXI CABS, BUT WILL NOT ADMIT IT). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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