Ford Contour Complaints

3,154 consumer complaints on file.

#706862May 25, 1999
SUSPENSION:FRONT
VEHICLE WAS FOUND TO BE IN A ACCIDENT,WOBBLED AT 55,DEALER CAN NOT/WILL NOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838349May 24, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE ACCELERATING TO GET ON INTERSTATE, ACCELERATOR STUCK, AND CAR ACCELERATED TO A HIGH RATE OF SPEED. PUTTING THE CAR IN NEUTRAL/TURNING OFF THE IGNITION, AND PRESSING ON BRAKES SLOWED VEHICLE DOWN. VEHICLE WAS TOWED TO THE DEALERSHIP. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706825May 24, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES MAKE GRINDING SOUND WHEN COMING TO A STOP. DEALER HAS TRIED TO CORRECT PROBLEM ON THREE OCCASIONS WITH ONLY A TEMPORARY SOLUTION. FRONT PADS HAVE BEEN REPLACED, ROTORS HAVE BEEN RESURFACED, AND AFTER 1500 MILES, THE GRINDING REAPPEARS. DEALER SAYS BRAKE DUST IS THE CAUSE AND CANNOT BE REPAIRED. I ASKED WHAT HAPPENED DURING THE FIRST 18000 MILES THAT IS DIFFERENT FROM NOW ? PROBLEM STILL EXISTS AND DEALER CLAIMS THAT THEY HAVE TO MAKE THREE CALLS TO THEIR TECHNICAL ASSISTANCE BEFORE FORD WILL INTERVENE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838213May 20, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
INTERMITENT/ONGOING PROBLEM WITH TRANSMISSION SURGING AND BUCKING DURING HIGHWAY SPEED WITHIN 10-45 SECONDS. VEHICLE UNABLE TO MAINTAIN SPEED WHICH COULD LEAD TO AN ACCIDENT. DEALER NOTIFIED AND UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706706May 20, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
UPON INSPECTION OF THE BRAKE FLUX HOSE, THERE WAS A LOT OF FRICTION ABRASION DUE TO IMPROPER INSTALLATION OF HOSE. THE ABRASION WAS SO EXCESSIVE THAT IT THINNED THE HOSE TO THE INNER LINER, AND WHEN THE BRAKES WERE APPLIED THE PRESSURE CAUSED IT TO BURST, AND LOSE ALL BRAKE FLUID AND BRAKING CAPABILITIES. THE PART AND PICTURES ARE AVAILABLE IF NEEDED. THE DEALER CHARGED $328 TO FIX THE PROBLEM, BUT I FEEL THAT IT SHOULD HAVE BEEN DONE AT NO CHARGE, SINCE IT WAS CLEAR THAT IT WAS DEFECTIVE DUE TO IMPROPER INSTALLATION AT FACTORY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838139May 19, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DOOR INTERMITTENTLY OPENS AT WILL. VEHICLE IN/OUT OF SHOP ON THREE OCCASIONS, AND NO CORRECTION HAVE BEEN MADE.SEEKING HELP FROM NHTSA IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838073May 18, 1999
SUSPENSION:REAR:SPRINGS
REAR COIL SPRINGS HAVE RUSTED COMPLETELY THROUGH, CAUSING A SAFETY HAZARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837998May 17, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SMOKE IS COMING OUT OF THE VEHICLE, AND OIL IS LEAKING. ALSO, KNOCKING SOUND IS BEING HEARD. OIL IS IN THE COOLANT, AND COMING OUT FROM THE TAIL PIPE. THE ENGINE NEEDS TO BE REPLACED. VEHICLE IS BEING TOWED TO A DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545637May 17, 1999
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RECALL FOR THE FRONT COIL SPRING ONLY EXTENDS WARRANTY COVERAGE TO PAY FOR DEFECTIVE FRONT SPRING REPLACEMENT CAUSED BY CORROSION, CONSUMER IS NOT SATISFIED WITH WARRANTY AND FEELS THAT REPLACEMENT OF DEFECTIVE SPRING SHOULD BE THE REPAIR. MJS (98V-094)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706527May 15, 1999
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
HEADLIGHT SWITCH AND MOUNT FAILED/BURNED UP/LIGHTS WON'T TURN OFF/ON, NEEDED REPLACING, DASHBOARD COMPONENTS ALWAYS RUN HOT; FUEL DOOR LEVER INSIDE CAR DOESN'T WORK RELIABLY & DOOR STICKS; EGR HOSE FAILED, TOOK FORD 1.5 WEEKS TO GET ONE IN, NO GUIDELINES RE: THIS HOSE EVER NEEDING REPLACED, & IT COSTS $93??!?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837933May 14, 1999
STRUCTURE:BODY:DOOR
CONSUMER CAN'T GET INTO REAR DOOR DUE HANDLE BEING BROKEN FROM THE OUTSIDE. VEHICLE HAS BEEN INTO THE SHOP THREE TIMES FOR REPAIRS, AND CONSUMER IS STILL HAVING THIS PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837829May 12, 1999
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CONSUMER WAS DRIVING APPROXIMATELY 55MPH, NOTICED SMELLS OF BURNING RUBBER, AND EXPERIENCED POWER FAILURE AT THE SAME TIME, CITY GARAGE #10 SAID THE WIRING HARNESS FOR THE ALTERNATOR WAS BAD, CAUSING A SHORT REPAIRED THE WIRING AND REPLACED THE ALTERNATOR WITH A REBUILT ONE, A SERPENTINE BELT WAS ALSO REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706355May 9, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SLAMS INTO GEAR AND JERKS SLIGHTLY AT A CONSTANT SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837653May 7, 1999
AIR BAGS
WHILE DRIVING AIR BAG LIGHT CAME ON. CONSUMER TOOK VEHICLE TO DEALER, AND DEALER COULDN'T TURN IT OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837532May 6, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
BRAKES: WHEN TURNING OR STOPPING & BRAKES ARE IN USE,THEY WOULD MAKE SCRUBBING NOISES. HAVE TAKEN TO MECHANIC FOR REPAIRS. PROBLEM STILL EXISTS. ALSO, TRANSMISSION WOULD JERK WHEN CHANGING GEARS. GEAR PLACEMENT MAKES NO DIFFERENCE WHEN IT HAPPENS. HAD REBUILT TRANSMISSION REPLACED. PROBLEM STILL EXISTS. VEHICLE RUNS HOT. RADIATOR MAKES CLICKING NOISE WHEN TURNED ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706298May 6, 1999
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHILE SLOWING TO TURN, VEHICLE WAS STRUCK FROM BEHIND, OTHER VEHICLE WAS MOVING FROM 35-40 MPH. AT IMPACT, DRIVER SEATBELT CAME UNLATCHED, CAUSING DRIVER TO SLIDE FORWARD, HITTING KNEE ON DASHBOARD HARD ENOUGH TO DISLODGE RADIO. AFTER MAIN REPAIRS, VEHICLE WAS TAKEN TO MARTIN FORD SALES, UNION GROVE, WI. THEIR INSPECTION FOUND A SMALL PIECE OF PLASTIC OR CELLOPHANE, NO MORE THAN AN 1/8" THICK AND 1/2" LONG. AFTER BEING UNABLE TO DUPLICATE THE PROBLEM WITH PANIC STOPS, THEY SAID THE DEBRIS 'MIGHT HAVE CAUSED THE CONCERN'. THEY WOULD NOT REPLACE THE SEATBELT OR LOOK INTO IT FURTHER. WE DO NOT FEEL THAT THE SMALL PIECE OF CELLOPHANE COULD HAVE CAUSED THE PROBLEM, NOR DO WE FEEL THAT PANIC STOPS DUPLICATE A REAR-END COLLISON.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#706251May 5, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR STALLS WHILE IDLING AT RED LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706208May 3, 1999
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CAR WILL CRANK OVER, BUT WILL NOT START. IT HAS OCCURRED 5 TIMES. FOUR TIMES IT REQUIRED TO BE TOWED TO THE SERVICE DEPT AT FORD FOR REPAIRS. ONLY ONCE DID THE VEHICLE SHUT DOWN WHILE DRIVING APPROX 40 MILES AN HOUR. THE FUEL PUMP HAS BEEN REPLACED TWICE SINCE I HAVE OWNED THE CAR, HOWEVER WHEN THE CAR GETS TOWED INTO THE DEALERS, THEY ARE NOT ABLE TO REALLY DETERMINE WHAT IS THE DEFECT WITH THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545309May 3, 1999
EXTERIOR LIGHTING:HEADLIGHTS
THE PLASTIC LENSES IN BOTH HEADLIGHTS HAVE FROSTED BADLY CAUSING POOR VISIBILITY. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837222April 28, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
RECALL # 98V233000/FORD SHIFT LEVER DAMAGE; OWNER HAS CONTACTED TWO DEALERSHIPS, NEITHER DEALER HAD PARTS TO CORRECT RECALL. DEALERS CONTACTED IN NOVEMBER(1998)/ DECEMBER(1998),AND APRIL(1999). OWNER HAS RECEIVED SECOND RECALL NOTICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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